IMessage and FaceTime not working on Mac Pro and message stating to contact Support came on

iMessage and FaceTime not working on Mac Pro and a message stating to contact Support came on with a verification code. It was working on 8/29 but stopped on 8/30. When I called support to even speak with anyone they wanted $19. I don't want to pay $19 for an Apple problem. I cleared my key chain, also reset my apple ID password but still not working. Works fine on my iPhone.

There is no official public documentation of that error message as far as I know, but according to reports, it can mean (at least sometimes) that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a free service.
Otherwise, do what the error message tells you to do. According to reports, you won't be charged for the call if you select "Apple ID" as the product you need support for, and cite the customer code in the alert as the "validation code" to the support representative.

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USB superdrive not working with Mac Pro

Is there a trick to getting a USB Superdrive working with a Macpro?
The drive in the Macpro no longer ejects and have tried connecting the USB drive to both the front and back ports - does it not work with Mac Pros?
Any pointers in the right direction would be much appreciated.

I had a problem my superdrive. It would play dvd's and cd's that were already burnt but would not burn blank DVDs or CDs- in the recent past it had no problems burning. In addition, the Finder would not display the superdrive. When I put a blank disc in it would go to Disk Utilities and would not allow burning. With help from Apple I discovered the problem-- The settings in CDS & DVDs had been changed from When you insert a blank DVD/CD "Ask what to do to to "GO to Disk Utilities". If this sounds like your problem try changing the settings to this:
Try going to; System Preferences/ CDs & DVDs
Change these two settings to this:
When you insert a blank CD: Ask what to do
When you insert a blank DVD: Ask what to do
NOTE: If they are already set to this you probably have a different problem. If they are set to Go to Disk Utilitiy this is probably a solution.
And
Then go to Finder Preferences
Make sure that under "Show these items on desktop:" that the checkbox for CDs, DVDs, and iPods is checked.
Try to burn the DVD again (reload Disc- perhaps restart) and try again.
Don't know how these setting changed but they did. It worked for me.
Message was edited by: pj176

Teltra Bigpond Ultimate wireless mobile not working On Mac pro

Can Some-one show me what to do as my teltra bigpond ultimate mobile device is not working on Mac pro but work on my other windows. Teltra staff help me and download new software but it is stll not connected to internet. Spent hours on bigpond support and they could not fix it.
Thank you in advance

Try booting in 32-bit kernel mode.
Mac OS X v10.6: Starting up with the 32-bit or 64-bit kernel

FaceTime not working for mac

my FaceTime not working?

Here are some suggestions for getting the best results from this site.
Create a user profile that accurately reflects the type of hardware you're using and your version of OS X, or include that information in your first message.
Give details of the problem. A remark such as "X doesn't work" conveys no useful information. If X did work, you wouldn't be here. Instead, you should post something like this: "I did A; I expected B; but I got C." Include the complete, verbatim text of any error messages you saw, and specify where you saw them: in an application window, a CrashReporter window, a log, or whatever.
Also describe the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it? Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?
Before posting, ask yourself whether it’s likely that you are the the only person ever to have had this problem. If not, search the discussions for answered questions similar to yours. If you found any pertinent information, but it didn't help, give details.

IMessages and FaceTime not working on MacBook Pro

I've a MacBook pro, I was using FaceTime and iMessages lately but recently I couldn't sign in. Everytime I try to sign in, I get an error message saying "The server encountered an error processing registration, please try again later".
P.S: Both iMessages and FaceTime are working on my iPhone with same account.

Hi, akshay.raja.
Thank you for using Apple Support Communities.
Here is an article that you will find helpful when troubleshooting this issue. I start with the last section of this article.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Cheers,
Jason H.

How do i fix volume key and light key pad is not working in mac pro after installed maverick version?

Hi, Volume key and light up key are not working after I installed marverick version, Actually the whole key pad line isn't working .How should I do?

Try resetting the SMC http://support.apple.com/kb/ht3964

HT2844 Head phone and mic is not working in mac pro

i have philips headphones and mic. this is conected but not working

What part is not working?
Do you get any sound out?
Do you get any sound in?
What does the contol panel indicate?

Seagate Backup Plus Slim External USB 3 Hard Drive Not Working with Mac Pro

Hi, I have just purchased a brand new Mac Pro. I have three 2 TB Seagate Backup Plus Slim External USB 3 hard drives that just don't jive with the new Mac Pro's. When the drive is connected, I cannot access the drive, read/write or even format. Finder completely locks up and the drive cannot even be force ejected. When I try to format, Disk Utility either spits out an error that the drive cannot be read, or simply locks up. This happens regardless of the OS on the Mac Pro. I am currently running 10.10.2
I have ruled out an issues with the drives, as I have tested all of them on a variety of systems and OS's, including Power Mac, Mac Book Pro, PC, OS 10.7, 10.8, 10.9 as well as on Windows. I have tried formatting in every file system including Mac OS Extended, Mac OS Extended (Journaled), NTFS and exFAT. ALL other systems have no issues with the drives. Apple has replaced my Mac Pro with a brand new one and the drives still behave the same way. Furthermore, I have tested the drives on three other Mac Pro's at work and they all reject the drives. So, on their own, there is nothing wrong with the Mac Pro, or the drives. However, the configuration of them together is wreaking havoc.
I have contacted Seagate, and this was their response:
The most recent version of the Backup Plus drives use the USB Attached SCSI (UAS) standard to increase transfer rates. It's possible that the drivers being used currently on your Mac Pro are having issues using this feature with the standard USB 3.0 drivers installed. I would recommend contacting Apple to check for any driver updates or see if they any suggestions for issues involving drives using UAS.
I have also started a case with Apple Support (Case # 755934373) and am waiting to hear back regarding Seagate's response. I've spent DAYS trying to troubleshoot this and am now at a complete loss. If anyone has any ideas, I'm all ears (or eyes in this case).
Thanks!

Hi danielsh6,
I recently bought the new Lacie Thunderbolt 2 D2 3TB and I had the same problem as you, i have a macbook pro early 2011, those support thunderbolt but many times there is a bug that doesn't let you connect any thunderbolt drives to your computer. The solution I found was installing this update:
Thunderbolt Firmware Update v1.0
Before doing this I would recommend you updating to mountain lion (not yosemite yet as there is still some glitches and more on preview's macbook pro's).
Hope this helped!
Forest

External iSight microphone not working with Mac Pro

i have researched this extensively to no avail.
i have an external iSight camera plugged into a pci express firewire port (i got one hoping to solve the problem). the camera works fine except for the mic. it shows up in audio inputs in system preferences but will not produce sound.
i have troubleshot it by plugging it into a Powerbook G4 and the mic worked perfectly. i have also tried different firewire cables and plugged the iSight into the firewire ports on the machine.
does anyone know if there are know bugs with leopard and external iSight...seems so weird that it would work on a G4 and not my Mac Pro.
any insight or help would be greatly appreciated!

Welcome to  Discussions, bigboi78
I do not have an iNtel Mac, but external iSight, including its mic, work fine on my 10.5.6 G5 DP tower.
As I understand, you have checked System Preferences, found external iSight as a Sound > Input device, and selected iSight's Mic. However, adjusting the "Input volume:" slider there while you make some sounds does not effect the fact that the "Input level:" digital VU meter there never flickers regardless of input volume setting.
I also understand that you used the same Firewire cable with your external iSight on both Macs, so we can eliminate a possible cable problem.
If my understanding is correct, I can think of two possibilities that may give you a fix before you seek help from an Apple Authorized Service Provider (AASP.)
(1) Be sure to test with ALL other Firewire devices disconnected to avoid Possible Hardware or Software Conflicts with iSight. If you have any untested third party iSight or AV software, you might even consider whether that could be causing a conflict.
(2) Applying the latest Combo Updater often solves strange problems. Do it this way:
• Download http://support.apple.com/downloads/MacOS_X_10_5_6_ComboUpdate
but do not install it yet.
• Disconnect all Firewire devices (if not already done) and restart your Mac
• Repair permissions
• Apply the 10.5.6 Combo Updater
• Immediately after the restart that finishes the update, repair permissions again
• Reconnect iSight (only) to test whether the problem is solved
• If so, reconnect your other Firewire devices (if any) one at a time and test again
• If the problem returns when you have multiple FW devices connected,
you need to keep the others disconnected while using iSight's mic.
(3) My only remaining suggestion is to seek help from an AASP.
We will watch for your status update.
EZ Jim
G5 DP 1.8GHz w/Mac OS X (10.5.6) PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight

Surround Sound not working on Mac Pro (Early 2008)!

I'm writing this as my last ditch attempt to solve my problem.
Recently I bought a 5.1 Onkyo AV Receiver, model HT-R558 as for the audio output of my machine.
I have connected the device components, however when connected to my Mac using a TOSLINK cable, all i recieve is stereo sound through the front left, center, and front right speakers. - The rear speakers give no output, and the subwoofer only works in iTunes.
As far as I was aware the process was as follows:
Mac Pro with output set to Digital Out connected to the digital out port --> Optical/Toslink Cable --> connected to receiver (Onkyo HT-R558 through optical in on receiver.
I have followed several Knowledge Base articles with no success.
Is the Mac Pro actually capable of 5.1 sound output, or is it an added non-working feature?
I have tried a system utility called Perian, but no luck, also i have found articles saying this can be fixed with Terminal, no luck either.
If anyone has any advice on correctly connecting surround sound to my Mac I would be extremely grateful! I only hope there is something I have overlooked.
At the moment i am running the system using Pro Logic II, though it feels like a let down.

I found the problem, the digital out on my Mac Pro is only capable of outputting stereo, this appears to be an OS X 10.6.8 issue that would need to be addressed via a supplemental update.
I know DVD Player can output 5.1 when set up correctly, so can iTunes movies; unfortunately this appears to be a problem that only has few solutions.
1. Downgrade OS X to a version prior to 10.6.8 (however doing this causes incompatibility with my iOS devices.)
2. Add a PCI Express compatible sound card, or use an external card (requires additional hardware purchases.)
3. Use only stereo capable units with the machine (as anything with higher speaker configurations requires use of Pro Logic II from the receiver/amplifier; not to mention sounds terrible.)
Until, or if this is ever fixed I will stay with option 2, as it doesn't require use of additional software just to use audio, allows me to use the respective amplifier fully, and also sounds better.
Thank you for your advice, I just have to remember to be a little more careful when choosing audio products for use with Mac it seems.
I am closing this question.
Regards,
Peter.

Help! Multiple Displays not Working. (Mac Pro late 2013).

Hardware:
Late 2013 Mac Pro
Processor: 3.7 GHz Quad Core Intel Xeon E5
Memory: 12 GB 1867 MHz DDR ECC
Graphics: AMD FirePro D300 2048 M8
Software: OS X 10.9.2 (13C64)
Displays:
4 LG Electronics S-Class 25UM64-S 25-Inch Screen LED-Lit Monitor's
Display Connection:
6 Moshi Mini DisplayPort to HDMI Adapter (4K)
Issue:
First of all, thank you in advance for taking the time to help!
I just picked up this Mac Pro (as stated above) and I am having quite the time trying to get the monitors to display properly (or at all!)!
Everything is hooked up properly (i'd like to think so), i've run through most of the trouble shooting methods I can think of and have found online... and still, 2 of the 4 displays do not show! The Mac Pro is not recognizing two of them.
I was told that the MacPro could recognize up to 6 Mini DisplayPort to HDMI monitors, however, only 2 are working properly. Is it because of the Moshi Mini DisplayPort to HDMI adapters? Should I be running MDP to DP cables instead? The monitors support DisplayPort input's, however, they also allow for PIP hence the use of 6 MDP adapters to HDMI. (2 of the monitors are using the built in picture in picture split screen. So 2 HDMI inputs each).
Really pulling my hair on this one.. I figured it would be plug and play.. at least, that's how apple USED to be.
Any ideas?! Am I simply needing to use the MDP to DP cables instead of MDP to HDMI? Please help!
Thank you!

See:
Mac Pro (Late 2013): Using multiple displays - Apple Support
Can I connect more than 2 DVI or HDMI displays?
Mac Pro supports a total of two DVI or HDMI displays when connected via the built-in HDMI port or using the Apple Mini DisplayPort to DVI adapter. To connect additional DVI displays, use an active DVI adaptersuch as the Apple Mini DisplayPort to Dual-Link DVI adapter. You can connect up to six active adapter DVI displays. This requires a powered USB hub since Mac Pro offers four USB ports and you will need six to connect them all.
Thus, use a display port to mini display port cable

24" LED Cinema Display not working with Mac Pro

I have a Mac Pro (2 x 2.4 GHz Quad-Core, model identifier MacPro5,1) purchased in late 2010 and a 24" LED Cinema Display. The Mac Pro has three video ports--a full-sized DVI and two mini DVI. When I plug the Cinema Display into either of the mini DVI ports, I cannot get a picture, although the iSight camera works fine. If I plug another monitor into the full-sized DVI port the computer believes that is the only monitor. The Cinema Display works fine with my MacBook, so there is nothing physically wrong with it.
Is it not possible to use this monitor with a Mac Pro without an adapter, even though the Mac Pro does have mini DVI ports?

Atiya wrote:
I have a Mac Pro (2 x 2.4 GHz Quad-Core, model identifier MacPro5,1) purchased in late 2010 and a 24" LED Cinema Display. The Mac Pro has three video ports--a full-sized DVI and two mini DVI. When I plug the Cinema Display into either of the mini DVI ports, I cannot get a picture, although the iSight camera works fine. If I plug another monitor into the full-sized DVI port the computer believes that is the only monitor. The Cinema Display works fine with my MacBook, so there is nothing physically wrong with it.
Is it not possible to use this monitor with a Mac Pro without an adapter, even though the Mac Pro does have mini DVI ports?
I use a 24" LED with my Mac Pro. Works a treat!
Does this help you? http://support.apple.com/kb/TS2400
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.6); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.6)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

New Display Not Working With Mac Pro

I just ordered a new Mac Pro and 24-inch Cinema Display. About 15 minutes ago I plugged everything in and turned it on. Nothing. The screen is blank.
I made sure everything (power cord, Mini Display Port) was plugged in. Still nothing.
What can I do?

Pardon me if you see this in other places - the problem drove me crazy, and I've read about it all over the place but could not find a definite fix.
I'm using the 24" LED Cinema Display with my new MBP 17 and had the same problem: plug in the monitor's mini DisplayPort and nothing. Sound worked, and my attached USB peripherals (keyboard and mouse) worked fine, but there was no display.
Reboot doesn't fix it. Zapping PRAM doesn't fix it. Reconnecting the DisplayPort doesn't work.
I figured out quickly I had to follow these instructions when using it in "clamshell" mode..
http://support.apple.com/kb/HT3131
But that isn't going to apply to your Pro. But somewhere - sorry, I would reference it but can no longer find where I got the suggestion - someone gave me the idea to try deleting preferences files until something changed.
Luckily, I got it on the first try..
Macintosh HD -> Library -> Preferences -> SystemConfiguration
..and move or delete the com.apple.PowerManagement.plist file.
I plugged the monitor back in and it worked INSTANTLY, like a charm.
There must be a bug somewhere. I swear it worked better in Leopard and started in Snow Leopard, but there seem to be other people reporting the same or a very similar problem on Leopard as well.

My canon EOS DIGITAL ver 24.0 in not working with mac pro os x

MY CANON EOS DIGITAL SOFTWARE VER 24.0 IS NOT WORKING WITH THIS VERSION OF MAC OS X

Atiya wrote:
I have a Mac Pro (2 x 2.4 GHz Quad-Core, model identifier MacPro5,1) purchased in late 2010 and a 24" LED Cinema Display. The Mac Pro has three video ports--a full-sized DVI and two mini DVI. When I plug the Cinema Display into either of the mini DVI ports, I cannot get a picture, although the iSight camera works fine. If I plug another monitor into the full-sized DVI port the computer believes that is the only monitor. The Cinema Display works fine with my MacBook, so there is nothing physically wrong with it.
Is it not possible to use this monitor with a Mac Pro without an adapter, even though the Mac Pro does have mini DVI ports?
I use a 24" LED with my Mac Pro. Works a treat!
Does this help you? http://support.apple.com/kb/TS2400
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.6); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.6)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

Belkin Bluetooth not working in Mac Pro 2007

Hi,
I've got a Mac pro 2007 and bought a Belkin Mini Bluetooth adapter via the Apple Store (http://store.apple.com/nl/product/TW622ZM/A?mco=MTY3ODQ5OTY). I was hoping if I bought something from the Apple store It would work.
The mini adapter seems to work, Look at screenshot https://picasaweb.google.com/aseesink/Bluetooth#5598441276491332930 Apologize for the dutch screenprint, but the mark before "Detecteerbaar" can be translated by "detectable".
But if I look at the system preferences I see this: https://picasaweb.google.com/aseesink/Bluetooth#5598441278085536498 Translated it means Bluetooth is disabled. To use bluetooth you need to enable it. But both checks are grey and I cant change anything in this screen.
I did a check (without the belkin mini bluetooth adapter) on my Mac Book and it detects my Nokia telephone.
Using the Belkin mini bluetooth adapter in my Mac Pro it does not pickup any bluetooth signal.
I also tried to do a PRAM reset in my Mac Pro, but that doesn't change anything.
In the system overview (about this mac) https://picasaweb.google.com/aseesink/Bluetooth#5598442444721135026 it looks like the adapter is working. But from my experience it is not working.
Is there anyone else who got this adapter working? Would love to use my magic mouse with it.
Thank you in advance for helping.
Andre

Problem solved!
I just found an interesting article here: https://discussions.apple.com/message/13263724#13263724
The part with bluetooth explorer worked for me.
I can see all my bluetooth devices now including my magic mouse.

IMessage and FaceTime not working on Mac Pro and message stating to contact Support came on

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