IMessage and FaceTime will not activate.
I have an iPhone 4S iOS 6.1.3 on Verizon. My iMessage and FaceTime will not activate.
I have wiped my phone multiple times trying both setting up as a new iPhone and restoring from back up.
I've also reset the settings and network settings.
Any help would be appreciated.
To activate you need to be able to send SMS and in some cases that is an international SMS. The SMS is hidden and goes to a numbe rin the UK starting with +44. Are you able to send international SMS? Check with your carrier. Read http://support.apple.com/kb/ts4268
Similar Messages
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After downloadinf iso 7 my imessage and facetime will not activate. It says to sign in using itunes password then when I try imessage says it could not sign in please check network connection. My network says its connected??????
see if this helps
http://support.apple.com/kb/TS4268
Peace, Clyde -
My iMessage and FaceTime will not activate.. Help!?
I have tried several options of leaving the phone for 24 hours, I have tried resetting the network seething and nothing has helped so far, any suggestions as this is seriously frustrating!?
Sounds like you've tried this article already : http://support.apple.com/kb/TS4268
If nothing there helps you, you will need to contact apple support: https://www.apple.com/support/contact/ -
Imessage and facebook will not activate
I have changed my apple ID password, and since then my imessage and facetime will not activate, it says: "Could not sign in. Please check your network and try again." My internet connection is fine, my username/new password have been entered correctly, my time/date are correct, I have the latest software installed, and I have turned it on and off again, yet the same problem keeps arising.
Could anybody help (I have the iphone 5, if this helps).
Thank you in advance.iOS: Troubleshooting FaceTime and iMessage activation
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I ve just upgraded from the 4s to 5s and my iMessage and FaceTime will not work or log in any suggestions
Hello there, Bromers87.
It seems that you're having issues with activation of both of these features on your new iPhone 5s. The following Knowledge Base article offers some pointers with issues activating them on your iPhone:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
If it seems that activation has gone through ok, then the following two articles offer in-depth troubleshooting for each application:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
and
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I updated my iphone 4s, my imessage and facetime will not start, and will not accept my CORRECT apple id password.. Any updates on this problem??
same with me...my imessages do not work and my freakin facebook app disappeared and won't let me install...never had a prob. until today...***
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Have the new iPad and my iMessage and FaceTime do not activate evenif I add correct ID and correct password
My colleagues and I are also seeing this problem across our iPads and iPhone 4/4S. I've tried various knowledge bases but nothing seems to get it working again
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IMessage and FaceTime can not activate over Phonenumber
I can not activate iMessage and FaceTime over PhoneNumber waiting for activation after 24 hours to
yesterday i have become a ams with reg-resp. and numbersHi Ackerland05,
Welcome to Apple Support Communities.
It sounds like there is an issue activating FaceTime on your iOS device. The article linked below provides a lot of great troubleshooting tips that will resolve most FaceTime activation issues and it provides information on what to do next if they don't work.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
I hope this helps.
-Jason -
Every time I try to activate face time or iMessage it return s with an SMS containing the following null5245472d524553503f763d333b723d34663866363832353b6e3d2b323534373030303036343 6333b733d30323532324143323037464646464646464633323034354630434242383838413032353 931433836453844354139343542334635303138303936
The numbers are different every time though. I have tried rebooting the iPhone using power and home button. Tried restoring it. Tried erase all content and settings
Tried reset all settings. Tried reset network settings. It was working flawlessly before the update. And also it works with my email address it just doesn't work with my phone number. I cannot understand the problem. Any help is greatly appreciated. Thanks.DO you have a texting plan that provides for international SMS?
ACTIVATING FACETIME AND IMESSAGES
Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS. Check with your carrier to see if your plan supports sending of international SMS messages. If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)). Wait for the device to restart and wait a minute and turnFacetime and imessage back on and wait for activation. If that does not fix things read the following articles:
http://support.apple.com/kb/TS4268
http://support.apple.com/kb/ts3367 -
IMessage and Factime will not activate
Hey everyone, I have ran into an issue where my iPhone 4S cannot activate iMessage or FaceTime. My phone is not jail broken and I have tried almost everything I have read about on the Internet. Can anyone help me with this issue?? I moved to a community in northern Ontario when I don't have 3G service however it has worked for 6 months while I have been here and now all of a sudden just stopped working. Can I fix this issue with wifi only or do I need 3G service to fix this??
This should help. WiFi should be sufficient - you should not need 3G as long as your telephone number still works.
iOS: Troubleshooting FaceTime and iMessage activation -
IPhone 6 iMessage and FaceTime will not connect.
I just upgraded to the iPhone 6 from a 5 and now I can't use iMessage or FaceTime. I checked all of the troubleshooting tips and actually went through all just to make sure it's not something I'm doing. I still get a connection error on iMessage when I try to connect using my Apple ID and password. The message I get is "Could Not Sign In. Please check your network connection and try again". This continues to happen for many hours. I reset the network connection, made sure my phone number was in the right place on the phone, checked my credit card on the Apple ID, etc. Nothing works. Any help out there?
I have the same problem with my iPhone 6. It seems that my wifi connection will go down after using iMessage, Facetime or other apps. However if I go to settings to check my wifi connection, it shows connection, but there is no internet connection. I have tested my wifi connection with other devices, and they are running perfectly.
I think there is still a bug in the iOS 8.0.2 concerning the WiFi. -
My iMessage and Facetime won't activate, says waiting for activation. All photos and contacts are restored, using email and wifi only, no service. Only issue is date and time will not automatically set.
Howdy eewebe13,
So you have no cellular service but are on Wi-Fi yet iMessage and Facetime are waiting for activation.
Please step through this article for that scenario.
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Thank you for visiting Apple Support Communities.
Nubz -
i upgrade my iphone 4s to ios6, i did not provide my Apple id, in updating iMessage and facetime, will it affect the my phone, if yes, what should i do
thanks razmee
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I just updated my phone to iso 7 and it will not activate my push notifications or facetime and I'm connected to wifi help???
Hi Heva79!
You may want to try simply restarting your phone to see if you are able to get past that page after a restart. Instructions for doing this can be found here:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If you are still experiencing this issue after a restart, you may want to attempt the steps for a reset as outlined in that same article. Thanks for coming to the Apple Support Communities!
Regards,
Braden -
After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272
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