IMessage cannot recognize phone number

I tried to make active iMessage, but email address is only active. Phone number is grey-out.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W.

Similar Messages

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    Depends on whether you are using the same iCloud account on the device, or if you are syncing Contacts via iTunes, if you are syncing both devices to the same computer.
    When you block someone, no matter which application you "launch" the block from (Messages, Phone, FaceTime) you are blocking the Contact. So, any app that uses that contact will see it as a blocked contact and will block any incoming activity to that app from that contact.
    Here is a Support Article with more info:
    http://support.apple.com/en-us/HT201229
    Cheers,
    GB

  • Hello I send imessages to a phone number I receive delivery notice but sms does not show on receiving phone. Otherwise when receive imessage from other phone I reply and receiver sees SMS !!! Any explanation ?

    Hello I send imessages to a phone number I receive delivery notice but sms does not show on receiving phone. Otherwise when receive imessage from other phone I reply and receiver sees SMS !!! Any explanation ?

    To my knowledge, I've only seen this for imessage only and not SMS.
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  • How do you combine iMessage sent to phone number and email?

    I talk to someone who sends me imessages to my phone number from their phone, and also from their ipad to my email. Both phone number and email are under the same contact. But the mesages go into 2 different threads. Id like to combine them since being under the same contact they show up exactly the same in the messages list.. so i cant tell if im messaging the ipad or the phone..
    ideally id like to write a message to that contact and it would go to both their ipad and iphone...
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    This is possible and you can also send and receive iMessages to your MacBook from one phone number without having to use any email address whatsoever. This also means you will have one chat thread with all of your messages not two.
    Anyone will tell you that I am a hardcore Apple Fan, however, sometimes they lack in the instructions area. For a while now I have had a problem with iMessages being sent from my MacBook. I could send an iMessage from my phone with no problem and my friend would receive it from my phone number however, the problem would arise when I would send a iMessage from my MacBook to to the same friend and a new thread would be created, so in essence she would have two different messages for me, one from my phone number and one from my email. After numerous attempts of contacting Apple Customer Service with no avail, I eventually figured it out on my own. I did aggrate some friends because I had to send messages relentlessly. In the end I found a solution and here are the instructions.
    You’re going to go into iMessage on your computer, go to messages in the top left, click on preferences and then click on accounts. Look under “you can be reached for messages at” you should see your email and or your phone number.
    If you do not see your phone number you need to add it to your account at this site. “https://appleid.apple.com/” click on manage your Apple ID and then sign in. After you sign in you will go to another screen and on your left you’ll see a list of choices click on phone numbers. Add your phone number and click save changes. It usually takes a few seconds for your iMessage account to update. Completely quit iMessage in the toolbar and then reopen it and go back into messaging preferences and then accounts.
    After that has been done your phone number should now be added to the “you can be reached for messages at” section. Click on your phone number and then uncheck your email address.
    Then go into your iPhone settings, messages, then scroll down to send and receive. Uncheck any email, only your phone number should have a checkmark, if your phone number does not have a checkmark... check it. You should receive a pop-up on your iPhone saying so-and-so’s MacBook is now using “insert phone number here” for iMessages.

  • I had an iphone 4s and it worked nice with facetime and imessage using my phone number but  it was stolen on December so I buy a new iphone 4s using the same cellphone number  but now imessage and facetime does not work with my number, it only works with

    I had an iphone 4s and it worked nice with facetime and imessage using my phone number but  it was stolen on December so I buy a new iphone 4s using the same cellphone number  but now imessage and facetime does not work with my number, it only works with my apple ID.   Please Help me I speak Spanish so  if my English is not ok  I´m sorry about it.
    Do you think that apple has to   reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s?? 

    I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more.  I am not always somewhere I can charge my phone.
    Your points are true; however it doesn't help me......

  • If I set my phone to receive Imessages with my phone number ONLY, will that prevent someone else from having them sent to their device?

    If I set my phone to receive Imessages with my phone number ONLY, will that prevent someone else from having them sent to their device?

    If I'm correct, as long as someone is logged into your Apple ID, they can receive your messages. If you think someone else is using your Apple ID, change your password.

  • HT5622 I had this pop up: Add (phone number) for Facetime and iMessage. This phone number was associated with AppleID  on iPhone. I havent used it or done anything. What does this mean? Is someone using my ID and do they have my pasword.?

    I had this pop up: Add (phone number) for Facetime and iMessage. This phone number was associated with AppleID  on iPhone. I havent used it or done anything. What does this mean? Is someone using my ID and do they have my pasword.?

    If it isn't from something you did (like update iOS on an iPhone, or activate a new iPhone), then yes, I would be suspicious.

  • How do i change my imessage to my phone number not my email?

    How do i change my imessage to my phone number not my email?

    Settings > Messages > Send and Receive > Start New Conversations From > select your phone number.

  • Can't  activate iMessage for my phone number.

    Can't even activate iMessage for my phone number but it constantly charging me every time am trying to activate it. Same with Facetime but can use with Apple id
    Help Please!!!

    Hello,
    For iMessage activation issues, please follow these steps via this link : http://support.apple.com/kb/TS4268
    If your issue still happen after that, you will need to contact the Apple Support in order for them to investigate further.

  • TS4268 How do I remove iMessage from my phone number?

    How do I remove iMessage from my phone number?

    Settings>>>Message>> Turn iMessage OFF

  • IMessage - receive at phone number

    Hi guys!
    On last mouth I changed my iphone 4 to 4S, after the change I noticed that I can't receive imessages using my phone number, only my apple id was there at "Receive at" field.
    What should I do to solve this?
    How can I put my phone number back there?
    This is happening with Facetime too. But on Facetime the phone number has a “Verifying” status.

    Try turning iMessage off (in Settings>Messages), wait a few minutes, then turn it back on.

  • I have a new ipad min2.  I have the verizon activated.  but cannot find phone number.  I checked view account.  How do I get my phone number  asscoiated with my Ipad?

    I have a new ipad min2.  I have the verizon activated.  but cannot find phone number.  I checked view account.  How do I get my phone number  associated with my Ipad?

    Your ipad has a cellular access number in settings under cellular data.
    it is not a phone, and that number can't be used to phone calls.

  • I am not receiving imessages to my phone number

    Since moving to iOS 6 I have found that other iphone users are unable to send an iMessage to my phone number. If a message is sent to my email address, it appears on all my divices. If sent to my phone number, it goes nowhere so I am receiving SMS messages from other iphone users or their send is failing altogether. Even though I have set it up on my ipad to do so, iMessages sent to my phone number aren't coming up there either. I have tried a hard reset of the phone and turning imessage off, then on again.

    Hey Chris gate!
    Here is an article for you that will help you troubleshoot this issue with your Messages:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • TS4268 i can send imessages to a phone number but not to my daughter's ipad email address. does anyone no why

    i can send imessages to a phone number but not to my daughter's apple ipad. can u tell me how or why i can't do this

    - What happens when you try? Error message?
    - Is the email addrese listed on her iPod in Settings>Messages>Send and receive?
    - Is the same email address listed on your device in Settings>Messages>Send and Receive? If so it will not work.
    Also see:
    iOS: Troubleshooting Messages

  • IMessage not recognizing phone number but instead email. Fix?

    Other iMessage users are getting my email address and not my phone number. What's wrong?

    So what I had to do was sign out of messages and facetime on all of my mobile devices. Then I started signing back in on my phone and then iPad. I think there might have been something with the recent update that caused everything to sign out of iMessage with the phone number. But yeah, just sign out of everything and sign back in.

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