IMessage, "check your network" error?
IMessage, check your network error?
While iMessage has worked normal for quite a while on my iPad, I am getting a "check your network" error when trying to open it.
We reset the Apple ID, iTunes-account info with an Apple care tech who said wait 24 hours and it will work.when we still could not open iMessage.
24 hours have passed but I am still getting the "check your network" error! Anybody have an idea what is going on.
Internet and e-mail is working perfect on this iPad. Thank you for your help.
W.W.
In case somebody gets the same problem: In Settings, Messages (preferences is a Blocked-field, button to block a call, message, facetime. A friend I was trying to help accidently blocked a family member.
W.W.
Similar Messages
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I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
Unable to activiate Imessage and Facetime - error message: imessage activation could not sign in please check your network connection and try again
FaceTime, Game Center, Messages: Troubleshooting sign in issues
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I am trying to log into FaceTime and iMessage and I keep getting the error "iMessage Activation Could not sign in. Please check your network connection and try again." We have used these features in the past. Please help to get the working.
Try the troubleshooting steps listed under the error message you are getting in this article: http://support.apple.com/kb/TS4268.
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My iMessage will not let me sign in. The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.
Welcome to Apple Support Discussions,
Have you tried:
Turn FaceTime or iMessage off and then back on in Settings.
Launch Settings by tapping the icon on the Home screen
Scroll down to Messages or FaceTime
Toggle the switch from on (green) to off (white)
Wait a minute
Toggle the switch back to on (green)
Wait for it to re-activate
Hard reboot your iPhone, iPod touch, or iPad
Make sure you're on Wi-Fi
Hold down both the Home button on the front, and the Sleep/Wake button on the top of your device
Wait for the Apple logo to appear
If it still doesn't work, repeat step 1 (turning FaceTime or iMessage off and on)
Reset network settings
Launch Settings by tapping on the icon on the Home screen
Tap on General
Scroll all the way to the bottom and tap on Reset
Tap on Reset Network Settings
If it still doesn't work, repeat step 1, then step 2, above (Turning FaceTime or iMessage off and one, rebooting).
(Source: http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it) -
As the subject line. When I try to activate either iMessage or FaceTime I get this error message "Could not sign in. Please check your network connection and try again." Funny thing Safari works just fine with my network connection. The device in question is an iPhone4. iOS 7.06
The following link has a section for dealing with that error message that may help: http://support.apple.com/kb/TS4268
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I am trying to sign into iMessage. Error--Could not sign in. Please check your network connection and try again.
Any other thoughts, mario49?
I've no trouble connecting to or using iMessage on my iPhone or my iPad; and no trouble accessing iTunes, the iTunes Store, the (iOS) App Store from my iOS devices, the (OS X) App Store from my MBP. So, my Apple ID is still functioning just fine, thank you very much and my network connection is not an issue.
My hosts file has not been tampered with, and I'm not blocked by any firewalls--the failures occur where ever I am.
This issue has been happening only for the last 2 days, but I'm completely locked out of Messages from my MBP.
So, what's the deal? -
we are unable to sign in to iMessages, wifi connection is fine but we get the error message, pls check your network connection. Does anyone know how to fix this
there has been a big problem with facetime and imessage. The best solution for this case is to restore your device http://support.apple.com/kb/HT1414
Make sure you back it up. and I would set up facetime before you reinstall your backup and make sure its working. -
erroor message on Facetime and imessages reads'could not sign in. Please check your network connection and try again' network ok, updated to the latest IOS, any suggestion please
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
IMessage on MacBook Pro "Could not sign in. Please check your network connection and try again."
I am currently receiving this error message when trying to log in to iMessage on my MacBook Pro (Mavericks), "Could not sign in. Please check your network connection and try again."
I have never had an issue until the past few days as I have been setting up my new iPhone 5s. I used to have an iPhone 4.
When I go to the 'Messages' App., Preferences> Accounts> the iMessage account is set as "(Inactive)".
My Apple ID appears to be working fine in iCloud, the App. Store etc.
Thank you for your help.Check Enable this account in Preferences. Try logging in again.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
Messages – Can’t log in
Messages - Error Processing Registration -
IMessage Activation. Could no sign in. Please check your network connection and try again.
iMessage Activation. Could no sign in. Please check your network connection and try again.
I have two apple ids.
one for Itunes and other for everything else.
I dont want to use the itunes id for imessage/facetime.
i tried the following solutions to no avail:
1. http://support.apple.com/kb/TS4268.
2. Click on DNS and change the current value to 8.8.8.8,8.8.4.4
3. verified -unverified-verified email.
4.disassociated /removed alternate Apple ids.Hello, Hannaabe.
Thank you for visiting Apple Support Communities.
I see you have already been through most of the troubleshooting steps for this issue. Make sure to take a look at the section below labeled If you've waited 24 hours and still can't activate FaceTime or iMessage.
If you see "Waiting for Activation", "Activation unsuccessful", or "An error occurred during activation"
These messages occur when your iPhone is trying to activate your phone number with iMessage or FaceTime.
To resolve these status messages, follow these steps. After each step, turn FaceTime and iMessage off and on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Make sure that you have a cellular network connection with your cellular provider. You need a cellular network connection to activate iMessage and FaceTime with your iPhone phone number.
Go to www.apple.com in Safari to make sure that you have a data connection. You need a data connection to activate iMessage and FaceTime with your iPhone phone number.
Make sure that you can send and receive SMS. You need a valid SMS messaging plan to activate FaceTime and iMessage.
Make sure that FaceTime hasn't been restricted: tap Settings > General > Restrictions > FaceTime.
Set iPhone to the correct time zone: tap Settings > General > Date & Time.
Note: If Set Automatically is on but the incorrect time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Contact your carrier to verify that there are no restrictions, blocks, or filters on text messages. Restrictions, blocks, or filters on text messaging will prevent iMessage and FaceTime registration from completing.
If "Waiting for Activation" still appears after you perform these steps, turn FaceTime and iMessage off and on in Settings > Messages and Settings > FaceTime. You may need to wait up to 24 hours to complete activation. Most attempts will take less than an hour, but some attempts may take up to 24 hours. If your issue isn't resolved after 24 hours, please contact Apple for assistance. If you've recently performed a remote wipe on your iPhone, wait 24 hours from the time you performed the remote wipe, and then turn iMessage off then back on.You can still activate iMessage and FaceTime with your Apple ID when these status messages appear. You can see that you've activated FaceTime and iMessage with your Apple ID by tapping:
Settings > FaceTime > You can be reached by FaceTime at:
Settings > Messages > Send & Receive > You can be reached by iMessage at:
If you've waited 24 hours and still can't activate FaceTime or iMessage
If you're still unable to resolve the symptoms above after performing these troubleshooting steps, please contact Apple for assistance.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H. -
Facetime error "Could not sign in. please check your network connectivity and try again
When I try to log in to Facetime on my iMac, it gives me the an error. "Could not sign in. please check your network connectivity and try again" I have already tried fixing the time and I dont have any firewall installed
This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call. -
When trying to access imessage on my iPhone 4s an error message pops up; "Check your network connection or try again later" how can i fix this? This became a problem after i updated the latest software update and i can't seem to fix it.
Hi annmariefromuky,
If you are having issues accessing iMessage, you may find the following article helpful:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Regards,
- Brenden -
IMessage troubles. Could not sign in.Please check your network... PLEASE HELP
So ive been facing some problems with my imessage just recently. It happened abruptly just after 5 minutes of my last message to my friend. Ever since then i can no longer send messages with each one saying it failed. I decided maybe to relog my imessage account only to find that i keep getting an error saying could not sign in. please check your network connection and try again. Does anyone know how to help?
Hi,
Work through the item in this Apple Doc
FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
8:24 pm Sunday; December 28, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Hello, I've started having an issue downloading songs and apps from iTunes to our PC which has Windows XP Professional installed. We also use Karspersky Anti-Virus and Firefox as an internet browser. Have never had this issue before, it comes up with "An unknow error has occured and downloads are stopped with an error 8003. Also says please check your network connection" We have no issue connecting to iTunes store or the network so not sure how to fix this. It is very frustrating. Have checked Windows Firewall and iTunes is an exception, can't think of anything else why it won't work.
I sounds as though you need to start again. The following article tells you how to completely remove iTunes and Quicktime. If you didn't actually install iTunes you wont find it in add/remove programs so you can't do that bit, but still delete the iTunes folder in Program Files as advised in the article.
http://docs.info.apple.com/article.html?artnum=93698
Once you have got rid of them, try installing the latest version of iTunes. There is a link to it in the article.
Itunes wont move your music for you, get iTune sgoing then ask again.
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