IMessage crashes on startup on ipod touch

It worked for a few days after installing iOS5. Now it crashes on every start.
I already reinstalled with and without restoring from Backup.
No jailbreak! Just plain iOS5.
Thanks in advance,
Heiko Jung

I had the same problem with iPad 1 and after full restore failed to fix the problem I did the following:
1) turned off all Notifications
2) turned off wifi and communications
3) closed all apps
4) started iMessage
5) quickly selected each correspondent and pressed the icon on right side that's like a rectangle with a sweeping arrow coming out of it
6) did Clear All
7) I did 5) and 6) for each correspondent
I got my iMessage working again despite losing past message history.
This problem affected my iPod Touch too and I am trying to figure out how to fix that.
The problem did not affect my MBP with iMessage Beta on it.
I know for a fact the problem on iPad and iPod came from receiving a photograph in an iMessage.
Good luck.

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  • ITunes crashes after I connect iPod touch

    Hi,
    My iTunes crashes after I connect my iPod touch. It doesn't even get to the point where the iPod icon shows up in the left hand panel. The crash report is below. My iPod SW Version is 2.2 (5G77a). I'm using iTunes 8.0.2 (20).
    This did not happen the last time I sync'ed my iPod, and I haven't updated my iTunes and iPod software since then. The only anomalous thing I can report is that when I was directly downloading some podcasts into my iPod (Ver 2.2 now allows this), that several did not successfully download and I had to abort the downloads. The podcasts showed up in my iPod podcast directory but with the time as "--:--". I retried downloading them into my iPod, and they did download successfully, but the old, aborted podcast entry was still there. So it looks like some of my podcasts have 2 entries in my iPod, one that was successful, one that was not.
    Since I have no way of deleting these aborted podcasts directly from my iPod without iTunes, I'm stuck. Help!
    Robin
    Crash report:
    Date/Time: 2008-12-24 16:02:42.295 -0600
    OS Version: 10.4.11 (Build 8S165)
    Report Version: 4
    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Parent: WindowServer [96]
    Version: 8.0.2 (8.0.2)
    Build Version: 2
    Project Name: iTunes
    Source Version: 8022001
    PID: 408
    Thread: 0
    Application Specific Information:
    0x3368c
    0x9ee3b934
    0x9ee3b08c
    0x9ee3af08
    0x9ee422cc
    0x9ee3bb84
    0x9ee3b08c
    0x9ee41e90
    0x9ee82c04
    0x9ef21a10
    0x9ef21668
    0x9ef213a4
    0x9ef21244
    0x9ef21198
    0x286dfc
    0x2874f0
    0x379fc
    0x286904
    0x2c2c
    0x2930
    0x0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x000001aa
    Thread 0 Crashed:
    0 libSystem.B.dylib 0x900045f0 szone_malloc + 4280
    1 libSystem.B.dylib 0x90003200 malloc + 632
    2 ...ple.CoreServices.CarbonCore 0x903d3920 CSMemNewPtr + 52
    3 ...ickTimeComponents.component 0x997040e8 STMediaMakeMediaTimeTable64Priv + 376
    4 ...ple.CoreServices.CarbonCore 0x904060fc CallComponentFunctionCommon + 1296
    5 ...ple.CoreServices.CarbonCore 0x90405b88 CallComponent + 260
    6 ...ple.CoreServices.CarbonCore 0x90405b88 CallComponent + 260
    7 com.apple.QuickTime 0x9485a190 MediaMakeMediaTimeTable64Priv + 64
    8 com.apple.QuickTime 0x94859bd0 makeMovieTimeTablePriv_priv + 928
    9 com.apple.QuickTime 0x948359bc createMovieTimeTable + 236
    10 com.apple.QuickTime 0x94835754 QTMovieNeedsTimeTable_priv + 116
    11 com.apple.QuickTime 0x94835508 PrivateGetMovieLoadState_priv + 280
    12 com.apple.iTunes 0x00189a34 0x1000 + 1608244
    13 com.apple.iTunes 0x001902f0 0x1000 + 1635056
    14 com.apple.iTunes 0x00193338 0x1000 + 1647416
    15 com.apple.iTunes 0x00195b94 0x1000 + 1657748
    16 com.apple.iTunes 0x00042408 0x1000 + 267272
    17 com.apple.iTunes 0x00043448 0x1000 + 271432
    18 com.apple.iTunes 0x00044808 0x1000 + 276488
    19 com.apple.iTunes 0x000fbec8 0x1000 + 1027784
    20 com.apple.iTunes 0x000fc1ac 0x1000 + 1028524
    21 com.apple.iTunes 0x0010ab68 0x1000 + 1088360
    22 com.apple.iTunes 0x0010ad90 0x1000 + 1088912
    23 com.apple.iTunes 0x0006061c 0x1000 + 390684
    24 com.apple.iTunes 0x004be5fc 0x1000 + 4969980
    25 com.apple.iTunes 0x004beb7c 0x1000 + 4971388
    26 com.apple.iTunes 0x000a2f54 0x1000 + 663380
    27 com.apple.iTunes 0x00332984 0x1000 + 3348868
    28 com.apple.iTunes 0x00033660 0x1000 + 206432
    29 com.apple.HIToolbox 0x9ee3b934 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    30 com.apple.HIToolbox 0x9ee3b08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    31 com.apple.HIToolbox 0x9ee3af08 SendEventToEventTargetWithOptions + 40
    32 com.apple.HIToolbox 0x9ee422cc ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 704
    33 com.apple.HIToolbox 0x9ee3bb84 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1284
    34 com.apple.HIToolbox 0x9ee3b08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    35 com.apple.HIToolbox 0x9ee41e90 SendEventToEventTarget + 40
    36 com.apple.HIToolbox 0x9ee82c04 ToolboxEventDispatcher + 92
    37 com.apple.HIToolbox 0x9ef21a10 TryEventDispatcher + 108
    38 com.apple.HIToolbox 0x9ef21668 GetOrPeekEvent + 304
    39 com.apple.HIToolbox 0x9ef214c0 GetNextEventMatchingMask + 440
    40 com.apple.HIToolbox 0x9ef21244 WNEInternal + 152
    41 com.apple.HIToolbox 0x9ef21198 WaitNextEvent + 76
    42 com.apple.iTunes 0x00286dfc 0x1000 + 2645500
    43 com.apple.iTunes 0x002874f0 0x1000 + 2647280
    44 com.apple.iTunes 0x000379fc 0x1000 + 223740
    45 com.apple.iTunes 0x00286904 0x1000 + 2644228
    46 com.apple.iTunes 0x00002c2c 0x1000 + 7212
    47 com.apple.iTunes 0x00002930 0x1000 + 6448
    Thread 1:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.audio.CoreAudio 0x91457524 HALRunLoop::OwnThread(void*) + 264
    5 com.apple.audio.CoreAudio 0x914572c4 CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 3:
    0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
    2 com.apple.iTunes 0x0026bf10 0x1000 + 2535184
    3 com.apple.iTunes 0x00362d70 0x1000 + 3546480
    4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 4:
    0 libSystem.B.dylib 0x9001f48c select + 12
    1 com.apple.CoreFoundation 0x902c4240 __CFSocketManager + 472
    2 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 5:
    0 libSystem.B.dylib 0x9005abe0 accept + 12
    1 com.apple.iTunes 0x0029b46c 0x1000 + 2729068
    2 com.apple.iTunes 0x002f9d10 0x1000 + 3116304
    3 com.apple.iTunes 0x002f9da0 0x1000 + 3116448
    4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 6:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 7:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 8:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 9:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 10:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 11:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 12:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x0025218c 0x1000 + 2429324
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 13:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
    5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x00000000900045f0 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
    cr: 0x44244244 xer: 0x0000000020000001 lr: 0x00000000900045bc ctr: 0x00000000900147a0
    r0: 0x00000000900045bc r1: 0x00000000bfffa940 r2: 0x0000000044244242 r3: 0x000000000000000d
    r4: 0x0000000000000000 r5: 0x000000000000000d r6: 0x00000000fffffff6 r7: 0x0000000000000003
    r8: 0x0000000064383800 r9: 0x00000000bfffa875 r10: 0x0000000000000001 r11: 0x0000000044244242
    r12: 0x00000000900147a0 r13: 0x0000000002659ba4 r14: 0x000000000000ac44 r15: 0x0000000002659228
    r16: 0x0000000001ddeebb r17: 0x0000000000000000 r18: 0x000000000000015d r19: 0x0000000000000000
    r20: 0x00000000a0003548 r21: 0x00000000bfffad90 r22: 0x000000000000001f r23: 0x000000000000089c
    r24: 0x0000000003004fde r25: 0x0000000000000000 r26: 0x0000000002800000 r27: 0x00000000000001a6
    r28: 0x0000000000000005 r29: 0x0000000002cfde00 r30: 0x000000000000002c r31: 0x0000000090003548
    Binary Images Description:
    0x1000 - 0xa64fff com.apple.iTunes 8.0.2 /Applications/iTunes.app/Contents/MacOS/iTunes
    0xe05000 - 0xe93fff com.apple.iTunes.iPodUpdater 7.7 /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0xedf000 - 0xfcdfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x1808000 - 0x18c6fff com.apple.WebKit 4525.27 (4525.27.1) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x1954000 - 0x1a3dfff com.apple.JavaScriptCore 4525.26 (4525.26.2) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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    0x260f000 - 0x2611fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x39be000 - 0x39fefff com.apple.AppleProResDecoder 1.0 (51) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
    0x3a01000 - 0x3a6afff com.apple.AppleIntermediateCodec 1.0.1 (124) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
    0x3a7f000 - 0x3af9fff com.apple.applepixletvideo 1.2.16 (1.2d16) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
    0x5fcc000 - 0x5fcdfff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
    0x6136000 - 0x6138fff com.apple.PDFImporter 1.6 (???) /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
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    0xa1c8000 - 0xa1d5fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0xa1db000 - 0xa1eafff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0xa1f2000 - 0xa20bfff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0xa212000 - 0xa334fff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
    0x70000000 - 0x700fdfff com.apple.audio.units.Components 1.4.7 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8f4f0000 - 0x8f4f5fff com.apple.CoreMediaAuthoringPrivate 1.5 /System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/ A/CoreMediaAuthoringPrivate
    0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
    0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
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    0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90aea000 - 0x90b5afff com.apple.framework.IOKit 1.4.1 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
    0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x90fe7000 - 0x90ffffff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x910d6000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
    0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
    0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x91674000 - 0x91705fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x918cd000 - 0x918eefff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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    0x91998000 - 0x919acfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x91b46000 - 0x91b64fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91c70000 - 0x91c74fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91c76000 - 0x91ce0fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91d04000 - 0x91d07fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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    0x91e5d000 - 0x91f42fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91f4a000 - 0x91f69fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x91fd5000 - 0x92043fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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    0x93a4e000 - 0x93a6bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x93a74000 - 0x93af5fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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    Application Timestamp: 4bd8abf9
    Fault Module Name: iTunesMobileDevice.dll
    Fault Module Version: 319.14.0.4
    Fault Module Timestamp: 4bc531df
    Exception Code: c0000005
    Exception Offset: 00049515
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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