IMessage/FaceTime Can't Activate.

Hi
I Give an Iphone 4 to a friend,
When I use it, I have no probleme with iMessage/Facetime
But now she can't activate iMessage or Facetime
I Try lot's of thing, in other Thread, : dns, time to auto, etc, etc
https://discussions.apple.com/thread/3377168?start=0&tstart=0
https://discussions.apple.com/thread/3377117?start=30&tstart=0
https://discussions.apple.com/thread/3102870?start=15&tstart=0
https://discussions.apple.com/thread/3375460?start=0&tstart=0
https://discussions.apple.com/thread/3522708?start=0&tstart=0
http://iphoneism.com/2011/10/23/fix-waiting-for-activation-facetime-iphone-4s-io s-5-firmware/
... etc etc
Restrictions is not active, we don't use it.
First time I try with her mail @ gmail.com don't work
Try why a new account and apple (on @me.com)
On iMessage, I don't see her phone number too ?
I do this " SETTINGS>MAIL,CONTACTS,CALENDAR>CONTACTS>MY INFO" and select her card info.
still not work.

Yes,
First time I use her gmail addres for the apple-id., try to active don't work
After I restore the iphone and create a new apple-id by using @me.com of apple.
So she's got two apple id : [email protected] and the other [email protected]
When I try to activate, I have got the message " en attente d'activation" and few times later i've got an error message "activation don't work, re-rety"

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