IMessage/ FaceTime not going on iPad. Have internet connection but 'network connection error' message coming up

I Have seen similar questions to this but still can't seem to be able to fix the issue...
a Few months ago my iMessage and FaceTime stopped working, along with any notifications from apps such as Facebook. iMessage comes up saying 'iMessage activation. Could not sign in. Please check network connection settings.' I am currenttly using wifi on my iPad so I have internet, I've signed in and out of iTunes - as apps such as Facebook when open come up with 'connect to iTunes to receive push notifications.' I've checked the date and set it to automatically update and I've tried using different wifi And I've tried resetting the network settings. Does anyone have any other ideas? It's really annoying!
TThanks

Hi, Trinahughes.
Thank you for visiting Apple Support Communities.
Try updating your devices to iOS 7.0.3 which was recently released as it provides a fix for issues with iMessage and FaceTime. If the issue persists, try the troubleshooting steps in the article below.
iOS 7.0.3
http://support.apple.com/kb/DL1691
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H.

Similar Messages

Every time I try to sign in to messenger and FaceTime it says that I have to check my network connection and try again. Can anyone help? (Ps I'm using an ipad 2)

Every time I try to sign in to messenger and FaceTime it says that I have to check my network connection and try again. Can anyone help? (Ps I'm using an ipad 2)

Hello MetallicMango88,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario

I can't sign into my account, have reset password but still get error message

I can't sign into my account, have reset password but still get error message

Please give full details about your setup and problem, so that we may be able to understand it.

IMessage & FaceTime Not Working on iPad after iOS 6.0.1 update?

I have an iPad 16GB 3rd Generation and whenever I try to sign in with my Apple ID to Messages and FaceTime it pops up with "Could not sign in. Please check your network connection and try again." I have tried so many things for this including resetting my network settings and creating a new Apple ID but my wifi connection works perfectly fine on safari etc but not on iMessage and FaceTime. Please Help?

Tried that already. It doesn't work.
The problem isn't that the app is frozen, it just blinks, then closes when you attempt to launch it.
Thank you for the suggestion, though. I appreciate your willingness to help.
I may try restoring my iPad tomorrow.

Hello, I have the new iPhone 5. When sending iMessages to other iPhones sometimes it will send as an iMessage and other times iMessage does not work so I have to send it as a text message. Can anyone help me?

Does it matter if i am on WiFi or 3G?

There is an earlier thread that was answered by an Apple employee that states they are seeing the iMessage and Facetime servers are down. It is unknown when they will return, however it generally is not an extended period of time.

Windows 7 No internet Access but network connected

Just installed Win7 which was needed for BF3 as i was previously using XP. All was good until my net has just stopped. the LAN icon on the task bar has the yellow symbol with the "!" mark on it.
ive tried unistalling and reinstalling drivers for my NIC. tried resetting my tcp stack, release/renew, dnsflush. have gone through the forums and tried the Bonjour services fix. nothing works. also tried rolling back restore points, no go.
the pc has 2 drives which i switch between, 1 with xp still and 1 with win 7. the xp drives still works no problem and another pc connecting via wi-fi also works just not Win7.
when running the diagnosting tool it keeps coming up with dns not responding
would love some help. this is BS

OK I found the answer! It is a McAfee bug. Go to
http://mvt.mcafee.com. Run Autofix and update the Def file and your done. Wasted too much time on this. I check the Dell Support and they also had this solution.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=576372&l=en&s=dhs
Thanks for posting this! And get this...just yesterday I received an email (from my working laptop) from McAfee titled "Service Notification: Important Update for your PC". Yea, whatever, I'll get to it later. My desktop hadn't connected to the internet
for a couple of days. Tonight I started troubleshooting and couldn't figure it out. I had network access; my router was giving me an IP and my gateway was my router. But I couldn't ping the router and couldn't get to the internet.
Then I searched and thankfully found your post! As soon as I read it was a McAfee bug I remembered that crucial email! Pasted below is a subset of the entire email, with the relevant portion for those of us who can only access the internet after -rebooting
into 'Safe Mode with Networking':
from: [email protected]
Use this procedure for McAfee Virtual Technician (MVT) to detect and repair the issue. The following steps will repair your product and update your McAfee
software.
Run McAfee Virtual Technician (MVT)
1. Launch your web browser and go to http://mvt.mcafee.com.
2. On the Welcome screen, click Next.
NOTE: The message McAfee
Virtual Technician not found means that MVT is not YET installed on your system.
3. Click Next again.
4. When you are prompted to save or run the file, click Run.
Click Run a second time
if prompted by the Windows operating system.
NOTE: Windows Vista and 7 users may be prompted to allow the application to run. Click Yes in
the User Account Control dialog if prompted.
5. Click I Agree to
begin the installation.
6. Click Finish to
complete the installation.
7. When the MVT installation completes, click Next to
run the scan.
8. If MVT detects issues with your McAfee software, leave the default optionAutoFix and
click Next.
If there are no issues, MVT will complete on its own.
9. When MVT and the AutoFix complete, restart your computer.
Ensure the MVT solution worked properly
After your computer restarts please confirm the following:
You should able to access Internet resources by going to familiar web pages.
You should be able to open your McAfee Security software by double-clicking on the M icon in the Windows system tray.
When McAfee SecurityCenter opens, the status bar should be green and state that "Your computer is secure".
While the McAfee SecurityCenter window is still open, you should request and complete an update successfully by doing the following:
1. Click the Updates drawer.
2. Click Check for Updates.
Run a quick scan
After you know that you can access the Internet and your system is protected, perform a quick scan:
1. Open McAfee SecurityCenter by double-clicking on the M icon
in the Windows system tray.
2. Click the Real-Time Scanning drawer.
3. Click the Scan your PC option.
4. Click Run a quick scan.
If you still experience issues, continue to the next Resolution.

The wi-fi button on my iPad 2 is not functioning. I have tried resetting the network, worked for 5 minutes. Am not able to connect to internet to reset to factory. What else can I do?

The wi-fi button on my iPad 2 is not functioning. I have tried resetting the network, worked for 5 minutes. Am not able to connect to internet to reset to factory. What else can I do?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iMessage will not register that I have a phone number attached to the account on my mac. It only shows the email addresses. My iPhone and iPad work perfectly.

My iMessage will not register that I have a phone number attached to the account on my mac. It only shows the email addresses. My iPhone and iPad work perfectly.

Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden

Both my iPad and iPhone have ios8 On either device in Calendars edit shared with add person when I enter an email address and press add nothing happens - just goes back to edit screen and what I have entered has gone. No error message or any clue

Both my iPad and iPhone have ios8
On either device in Calendars> edit >shared with> add person when I enter an email address and press add nothing happens - just goes back to edit screen and what I have entered has gone. No error message or any clue about why I cant share my calendar. Please help.

UDPATE:
Spoke with Express lane, and issue was escalated. Kudos to the support guys that handled this one (Brian and Yi). Went through everything in detail and took all the crash dumps off the iphones and ipads to send to engineering.
After backing up the contacts, the recommendation was to delete all contacts in iCloud. Doing that caused my iCloud to crash (in the browser), so more crash dumps were sent to apple.
Eventually got all contacts deleted, then did a resync. Looks like IOS devices are coming back to life and syncing again.
Also, Outlook iCloud connector has just been updated to ver 1.0.1 so i installed that on their recommendation.
BOTTOM LINE workaround:
1. Backup contacts
2. Delete contacts in iCloud
3. Delete accounts on IOS devices
4. Recreate accounts on IOS devices.
Hoping a real root cause can be found and real fix implemented. This has caused me to doubt the stability of iCloud, so i will procees with caution.

I have a targus 4.0 bluetooth usb adapter and so i can pair my iphone 4s and ipad air wirelessly, it seems to pair ok but when i try to connect i get a error message or not compatible. can some one tell me if it i can use this

i have a targus 4.0 bluetooth usb adapter and so i can pair my iphone 4s and ipad air wirelessly, it seems to pair ok but when i try to connect i get a error message or not compatible. can some one tell me if it i can use this bluetooth with my devices, thanks

sos1der wrote:
pairing the apple equipment is not a big deal just wanted to add songs from itunes wirelessly.
You can only add songs to your iOS device from iTunes via Wi-Fi sync or via your cable, not Bluetooth.
sos1der wrote:
but i tried paring my LG bluetooth so i can listen to music on my computer wirelessly buy it gives me the same error message
That's an entirely different issue, unrelated to your iOS devices.

HT4623 I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up

I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up

To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit.

Plz help me my facetime not working and no have facetime app

plz help me my facetime not working and no have facetime app

In what way is it not working?
Which iPhone do you have?
Which iOS version?
Where did you purchase your iPhone?
Any info at all about your issue?

When I FaceTime my wife from iPad her iPhone rings but not our Mac book pro. They both used to ring. Mac book pro FaceTime doesn't seem to be able to send or receive FT calls

When calling from the Mac book pro it shows up on my iPad and will say connecting but never connects. On the Mac book it just keeps ringing

I can't believe it!! But this answers my question. I pair up quickly between my iphone5 and iMac, but cannot transfer pics from my iphone to the iMac over Bluetooth as I expeceted I would easily be able to do. After all, I did this with my old Mac and a simple Motorola cell phone years ago.
So, the answer is that file transfer from iphone5 is not supported. Really!!
Not sure why capabilites have regressed, this is disappointing, but thanks for the answer, at least I know to stop beating my head against the wall searching for some hidden box to check. This seemed like such an obvious capability between Apple devices I couldn't understand why I was having such difficulty. It seemed like it would be seamless, but it can't be done. Baffling.

When I try to set up iMessage I keep getting an error message saying check network connection but my connection is fine have rest phone but still no good

When I try to set up iMessage I keep getting an error message saying check network connection but my connection is fine have rest phone but still no good

Try using wifi orelse first check whether the internet is working or not orelse check whether you haven't selected the 'settting' option under allow internet access in 'cellular'

What's wrong with the activation server? i just bought my ipad wifi celllular... and have a 3g cellular network connection... when i press the bottom to activate my ipad it says the activation server cannot be reached. what to do then?

what's wrong with the activation server? i just bought my ipad wifi celllular... and have a 3g cellular network connection... when i press the bottom to activate my ipad it says the activation server cannot be reached. what to do then?

Hey aries35,
I found the following that goes over troubleshooting the same issue for the iPhone. I know you have an iPad, but the steps should still apply:
Perform the following steps:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
via: iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Delgadoh

IMessage/ FaceTime not going on iPad. Have internet connection but 'network connection error' message coming up

Similar Messages

Maybe you are looking for