IMessage freezes on iPhone 6 Plus

Ever since I got my iPhone 6 Plus a couple of months ago, I've noticed a long delay when I try to open or send a text to someone through the iMessage app.
About 50% of the time that I open a message to send a new message or respond to one, the app will freeze for about 15 seconds before it will allow me to type anything. Sometimes I'll begin typing, and the keypad ghost will freeze mid-tap. I can still send messages, and the incoming messages work fine. It's just whenever I try to type something.
I'm running iOS 8.1.2 and have 32 GB still available (of 128 GB), so I don't think it's a space issue. I never had this problem before I got the iPhone 6 Plus.
Has anyone else had this problem, and better yet, found a fix?
thx,
DV

Hello lacemaker.pat,
The article linked below details a number of troubleshooting steps that can help get iMessage to work correctly on your iPhone.
iOS: Troubleshooting Messages
http://support.apple.com/en-us/TS2755
Cheers,
Allen

Similar Messages

  • Has anyone found a solution for the screen freeze on iPhone 6 plus?

    I have an iPhone 6 plus on t mobile. Since buying the phone, there has been difficulty with the screen randomly freezing. I was wondering if this was a software fix or do I need to have the hardware looked at.

    Have you tried these basic troubleshooting steps?
    Restart / Reset
    http://support.apple.com/en-us/HT201559
    Restore from backup
    Restore as new
    http://support.apple.com/en-us/HT201252
    If no joy, make an appointment with the Apple genius bar for an evaluation.

  • Photos not sending using imessage on iPhone 6 plus

    When I try to send photos using iMessage over wifi on my new iphone 6 plus they rarely send. The sending bar slowly goes to about 95% and then freezes. Very very occasionally (1 in 20) they send but take a good hour. Sending the same photo to the same person on my iPad air is so easy and the pic goes in the blink of an eye. This is so frustrating because one of the main uses for my phone is chatting and Sending pics.
    I Have tried resetting the phone, the network (although if its sending on the iPad it can't be the network), ive toggled iMessage on and off, ive tried everything I've seen on the forums. I have mms / 4g turned off when at home so that I'm not using data when I have my wifi. Text messages are sending fine. It's just picture messages. I am on iOS 8.1. I have super fast wifi so that isn't the issue.
    Any help to resolve this would be greatly appreciated. Apologies if this question has been posed elsewhere. I couldn't find the same issue.
    Thanks

    Just solved this issue by turning iMessage off in the Settings app, waiting a few seconds, and turning it back on.

  • IPhone 6 plus screen freezes intermittently - forced restart required

    I'm on an iPhone 6 plus with 128gb running 8.1.2.
    It seems that intermittently (recently mostly in iMessage; which hasn't been behaving since 8 & yosemite) my phone screen freezes.
    By freeze, I mean it is visible. It will even paralax on the home screen so some CPU/GPU stuff is working, I can even click and double-click the home button, but touching the screen elicits no response what so ever.
    Recently a new version of the problem has only started in iMessage where I am getting some results, but never anywhere close to the target I actually touch.
    Is this a known issue?
    Is there a solution, that is known to work?
    Is this a hardware problem or software problem?
    I have removed all non-apple keyboards because it seemed to always start when I was typing someplace (regardless of keyboard used).
    Suggestions? Help!
    Thanx!
    -- Dave

    I've been having similar issues with iOS 8.1.3 on my six plus. It will freeze exactly as you describe--home button works, parallax works, but touching the screen elicits no response. I can also double-press the home button to bring up multi-task view, and I can scroll through the open apps, but I can neither change to another app nor swipe apps up to close them. The freezing occurs most often within the Messages and Email apps, but I've had it happen in Safari, Settings, Calendar, etc. When it happens, its usually a second or two after I open one of the apps in question. Once it freezes, I have to press the lock button and then unlock it, and then everything works fine again for a period. Restarting the phone doesn't really help, as it will randomly freeze again when using one of the aforementioned apps. Apple support recommended I try backing up to iTunes and restoring the phone using the Set up as New option. It seems to have helped a little. Maybe its my imagination, but it doesn't seem to be freezing nearly as often or as long (knocks on wood). But it did not alleviate the problem entirely.

  • New iPhone 6 PLUS major glitches, SMS, iMessage, Safari and other apps.

    How come my brand new iPhone 6 PLUS keeps glitching?
    I will open Messages and regardless if its an iMessage or not it will freeze within 15 seconds when it unfreezes it will catch up but the entire message will be incorrect. Every second or third time i message it will freeze and 8-12 seconds later it will crash the message app.
    Also while using the phone in normal operation the iPhone will freeze (While scrolling usually) the entire touch digitiser will become inoperative.
    I was told by Apple I have to Erase the entire phone and "Set up as a NEW PHONE" - Sorry Apple but thats never going to happen,  how about you fix the software issue before you utter such ridiculous words to anyone else!
    Also when i select a contact to message the contacts name will appear at the top of the screen (as you would expect) but only the last message you sent will be on the screen the entire thread will disappear. 5-10 seconds later they will appear and if you leave the phone alone or continue typing about 45-90 seconds later it happens again.
    iPhone is restoring numbers I deleted with the contacts name however when you select the name to message - BOOM the name is gone and its just the number.
    All my Apps freeze then crash its a nightmare it doesn't matter how many updates I do or the amount of restores.
    Has anyone else found this?  Because I think I found a solution Ill post it below...

    So there is another thread on the forum about apps crashing and freezing on the iPhone 6 Plus.
    The answer that fixed the problem involved turning off the Speak Page and Speech settings with in accessibility settings....
    SETTINGS/ ACCESSIBILITY/ SPEECH
    I turned off - Speak Selection and Speak Screens and made sure the rest were off.
    I also turned off but you may not need to:
    Hearing Aid Mode
    Hope this helps someone else in the same position...

  • Iphone 6 plus screen freeze

    I have iphone 6 plus 64GB, I have recently faced sceen freeze situation when i received call. I was unable to receive it. Touch screen was not reponding. This was happened when phone in locked as well as unlocked condition. I was able to log in with touch ID.
    Tech support adviced to restore it..I have restored and backed up. Hope now it will not freeze during call.Has anybody faced same issue? Is there anyother fix for this?

    Again i have faced issue of blank screen and then phone restarted on its own. Surprisingly this happened with when i was opening apple native mail app...

  • When using the iphone 6 Plus. I use iMessage it is terribly slow to attach photo or take a photo the app does not show camera and slow... like 2 mins at least.

    When using the iphone 6 Plus. I use iMessage and then attach a photo or take a photo... the app does not show the camera fully or even to attach a photo does not work. I have about 8-9000 phones and like 10 short videos in there but it is incredibly slow and almost unable. I have the 128GB iPhone 6 Plus with 46 gb still available. I think this should not be so slow with so much memory still available. Please help. I am using 8.1.2. Yes I have set up the phone as a new phone. Apple store even reformatted this iphone 6 plus 2 months ago but it is still terribly slow Thanks

    Hey Bender1031,
    Thanks for the question, I can definitely understand how frustrating this issue may be with a brand new phone. Great troubleshooting so far by already attempting a restart and reset. If the issue persists, let’s try restoring your device and updating to the latest software (iOS 8.0.2):
    Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    iOS: How to back up your data and set up your device as a new device
    http://support.apple.com/kb/HT4137
    After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
    - If the issue is still present, you may want to contact Apple Support.
    - If the issue is now resolved, sync one type of content at a time back to the device. For example, if you had an issue playing music, add songs from iTunes and confirm they will play. If your contacts weren't loading successfully, add the contacts back. After each sync, test to see if the issue has returned.
    Thanks,
    Matt M.

  • My imessage on my iphone 6 keeps freezing up every so often

    my imessage on my iphone 6 keeps freezing up every so often how do i fix it?

    Hi sg4real76,
    Thanks for the question. Based on what you stated, it seems like Messages stops responding. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    iOS: Not responding or does not turn on - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • Iphone 6 plus ios 8.2 freezes up

    It only happened of late that when I tried to type my messages be it on whatsapp, wechat or even safari, it would freeze up and the only way to get around it is to hit the button on the right to go on standby and then wake the phone up again and access the app to continue.
    I realised I've also been having my phone freeze up when I wake it up from using TouchID, and tapping on my Setting icon. The only way to get around this problem is by doing the above as well.
    Does this happen to anyone and if its a problem with ios 8.2?

    The problem is much more complex than is there a smudge on the lens or is your finger covering the lens. It appears to be iOS 8.2 related as the issue coincided perfectly with my upgrade to iOS 8.2 on my 6 plus. The focus is now fixed to approximately 12 inches. Landscapes are incredibly blurry. If I tap to focus the lighting box will come up but it will not focus. Reboots and changes to HDR do not fix it. Changes in mode (i.e. slo-mo, time-lapse, video) have the same problem.
    iPhone 6 Plus, iOS 8.2

  • I have the iPhone 6 plus. I have no troubles sending picture and text messagings but cannot receive picture messagings from anyone. Pic messages thru iMessage works just fine. I have t-mobile. Please help.

    I have the iPhone 6 plus. I have no troubles sending and receiving text messages. I can also send pic messages but I cannot receive them. I have T-mobile and have been calling them for the past 2 months but the issue hasn't been resolved. Anyone has a similar issue, please help. 

    Hello Soccergump,
    For issues with sending and receiving text messages, take a look at the article below to continue your troubleshooting. You may need to sign out of iMessage and sign back in as well as resetting the network settings. One other thing to check is to make sure that your friends did not get blocked from being able to send you messages. 
    iOS: Troubleshooting Messages
    http://support.apple.com/en-us/TS2755
    Understanding call and message blocking on iPhone, iPad, and iPod touch
    http://support.apple.com/en-us/HT201229
    Regards,
    -Norm G. 

  • Screen freezing/apps not loading on Iphone 6 plus!?

    Have only had my iPhone 6 plus for one week..my phone screen keeps freezing and now apps will not load!

    Hello there, Sadiegal2.
    The following Knowledge Base article offers up some great steps to follow when apps unexpectedly quit or wont open on your iOS device:
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • When I try to manage my music in the usage my screen freezes when I begin to scroll through the music software is up to date and I have the iPhone 6 plus any suggestions?

    When I try to manage my music in the usage my screen freezes when I begin to scroll through the music software is up to date and I have the iPhone 6 plus any suggestions?

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
    If this does not help, setting it up as new device would be the next step:
    How to erase your iOS device and then set it up as a new device or restore it from backups

  • Why is my iPhone 6 Plus home screen flickering and freezing up?

    Why is my iPhone 6 Plus home screen flickering and freezing up?

    Try these steps as needed:
    1. Reset phone - press both home and lock buttons for at least 10 seconds, releasing when the Apple logo appears
    2. Restore to factory settings:
    Use iTunes to restore your iOS device to factory settings
    3. Get warranty service from Apple in the country where the phone was purchased

  • Imessage crashes when trying to add a picture in ios 8.0.2 on my iphone 6 plus

    I am using IOS 8.0.2 and i have an iphone 6 plus. I've noticed that after the IOS 8.0.2 update... when i go into my messages application and try to add a photo... it was crash. The whole messages app will crash. I've tried rebooting and nothing helps.
    thanks so much!

    Hi danmikhail89,
    I would like to recommend that you back up then restore your software on the phone in order to address this issue and see if the issue persists. The following article can help you with this:
    Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    If the issue persists, you may want to perform further troubleshooting by restoring the phone, then setting up the phone as new to see if the issue persists without your backup data:
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • IPhone 6 Plus front camera not working or with lines and static?

    My iPhone 6 Plus front camera is having problems. Sometimes it doesn't work at all and the camera app freezes. Sometimes it works fine for a little while and sometimes it shows multi color static or lines.
    I've tried:
    Restoring from phone (without restoring backup)
    Restoring from iTunes (without restoring backup)
    Deleting ispw and re-downloading iOS 8.1.1 then restore
    The phone is less than 2 months old. I noticed it acting weird a week or so after I bought it but thought it was just software. At first it wouldn't work when using the camera app but worked fine using facetime. Now it acts up regardless.
    Any advice or opinions will be much appreciated.

    Nore wrote:
    I have always used the iPhone's LED flashing alert to notify me when I get a call or text message. While I was on iOS 8 Beta 2-4 it was working fine. I did a clean install of the complete iOS 8 release and ever since then, the flash alert doesn't work.
    Sometimes it will work on incoming calls, but will not work on text messages. I've tried soft/hard rebooting, clean wipe and fresh installs, and pretty much anything in between. Now, today I got my 128GB Gold ATT iPhone 6 Plus, and it's the same thing. Updated to iOS 8.1, reset everything/deleted all contents and settings. Both fresh install, and iCloud backups and still no alerts on text messages, but now I get them on calls. I tried my girls ATT 128GB iPhone 6 and she has the same problem too. My old phone was a 64GB iPhone 5S and hers was a 32GB iPhone 5. Everything was good until the official release of iOS 8.
    I've tried searching for related issues, and haven't found anything since 2011 with a quick Google search. Most links just tell you how to turn the flash alert on but no new issues. All of my devices are on iOS 8.1.  I gave my father my 64GB 5S with a clean install and he still has the issue as well. So, that makes my iPhone 6 Plus, my girls iPhone 6 and my fathers iPhone 5S not flashing LED on messages and sometimes calls. There aren't any custom vibrations enabled on any if the devices. Has anyone else experienced this problem? Is it a known bug or am I just not doing something right here? i never had an issue before the iOS 8 release. Any help would be appreciated.
    Are you a developer?  IF so try asking in the developer forum.

Maybe you are looking for