IMessage immediately sent as SMS message

Hi everyone
I was iMessaging with someone (both have iPhone 6) for a few days, then, one day, I sent them a message. (I did not have the SMS settings turned on). This is what happened:
The iMessage appeared to send as blue, but immediately appeared as undeliverable with the ( ! ), THEN immediately sent as a green Text message. (rather than idling in blue and me manually having to "Send as Text Message", it did all this automatically)
Now, every time I try to message them, my messages can only be sent as SMS messages (the Send button lights up green instead of blue).
I am able to iMessage with my other contacts. Is there a problem on the recipients end for this? I have not heard from them since this incident. Could their phone be dead/unavailable/setting turned off?
Please help!

Why would someone turn off iMessage?
And would they still receive the SMS text sent in lieu of the iMessage?

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