IMessage in UAE, problem since late Mar '15
Hi
I'm using an iPhone in UAE since some years. I've always used iMessage and i've always used the phone + iMessage on the same carrier, i.e. Etisalat. I'm continuing with the same phone (equipment) and same carrier (Etisalat) and same phone # (GSM # even). So pretty much no change
I use the official & latest version of OS IoS 8.2. NO Jail break or anything.
All along I had connected my phone and one e mail id to iMessage. But all conversations were started using the phone # (choice / setting on iPhone -Settings - General - messages etc etc). My friends could locate (in iMessage) me using my GSM phone #. This was till approx 10 days ago..
However, say since late Mar '15, I'm unable to send iMessages using just my phone # . I'm forced to use (set up) an e mail as my address to send / receive iMessages (add e mail option in message settings). If I remove all e mail, then when sending, iMessages fail !! Also when I add an e mail along with my phone, the conversations start with my email !! Friends see my message as from an e mail
Is this Etisalat banning / blocking iMessages ? or what ?
Does some other setting mess with iMessage ?
Thanks in advance for your help
Why do I ask : if ppl can't locate me on iMessage with my phone, then the whole purpose is lost
thanks
regards
subu
Howdy Subu,
Just as an initial troubleshooting step for this issue where your phone number is not an option in iMessage, I'd like you to please sign out of iMessage and then sign back in.
Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
On your iPhone first, sign back in to iMessage.
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H.
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