IMessage is working, FaceTime is not working

Hi. I have a problem, in my iPad 2 on iOS 7.1 i can use only iMessage, when i try to make a call using FaceTime with or without video it's not working. When somebody calling me using FaceTime and i accept this call, there's only "connecting", no audio or video, and after a while shows "call ended". iMessage is working fine. I'm using a WiFi connection in hotel in Morocco, range of WiFi signal is very good. iPad is from Europe. Please help and sorry for my english

I would recommend going into Settings - FaceTime and make sure that "you can be reach by" information is current and all contact info is included.

Similar Messages

After updating my iPhone 5 to the ios 7, my imessage feature and facetime will not work.

After updating my iPhone 5 to the ios 7, imessage nor facetime will work. Anyone else with this problem?

First try Resetting it: Hold down the home and sleep button, ignore the red OFF slider, wait for the Apple logo then let go.
If that does not work, Restore your iPhone in iTunes from your backup.
If that still does not fix it, Restore your iPhone and a new phone (not from backup) and see how it works. If it is doing fine you have a app you are using that is probably causing your problem. Load them one and a time until the problems recur and you will have found the one that is a problem.

After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. Apple care does not know what is the cause. Please help

After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.

I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272

My iMessage and facetime is not working after updating to ios 7... My ipad works perfectly and it's the same apple id. Any answers or reasons why on the iPhone 5 is not working???

My iMessage and facetime is not working after updating to ios 7...
Any answers on how to fix it? I've tried to restart, restore connected to itunes, but nothing.

ACTIVATING FACETIME AND IMESSAGES
Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS. Check with your carrier to see if your plan supports sending of international SMS messages. If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)). Wait for the device to restart and wait a minute and turn Facetime and imessage back on and wait for activation. If that does not fix things read the following articles:
http://support.apple.com/kb/TS4268
http://support.apple.com/kb/ts3367

I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with

I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??

I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me......

I brought my iphone5c from Kuwait and only imessage is working facetime is not showing could you please help me how to activate facetime

I brought my iphone5c from kuwait but using India and only imessage is working facetime is not showing could you please help me how to activate facetime

Note- FaceTime may not be available, or may become unavailable, on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates. Check your device's region of purchase for more information. http-//support.apple.com/kb/HT1937

I ve just upgraded from the 4s to 5s and my iMessage and FaceTime will not work or log in any suggestions

I ve just upgraded from the 4s to 5s and my iMessage and FaceTime will not work or log in any suggestions

Hello there, Bromers87.
It seems that you're having issues with activation of both of these features on your new iPhone 5s. The following Knowledge Base article offers some pointers with issues activating them on your iPhone:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
If it seems that activation has gone through ok, then the following two articles offer in-depth troubleshooting for each application:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
and
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Facetime is not working

Why FaceTime is not working? it accepts my apple ID but is says that the server encountered an error processing registration.

First, check the status of iMessage on this page:
Apple - Support - System Status
If iMessage is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Otherwise, back up all data.
Take the steps suggested in this support article:
FaceTime, Game Center, Messages: "There was an error processing registration" when signing in
There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
After completing those steps, if you still get the error, try resetting the NVRAM.

Facetime is not working in Ipad 2 after updating IOS5. I can't receive and transmit calls. Facetime uin the setting is on.

Ipad 2 WiFI + 3G, Facetime is not working after updating to IOS5. The facetime in the setting is turned on. I can't received and transmit calls.

I have the same problem since updating to IOS 8.3. Any app to which I want to send a new link via IMessage does not allow me to select a contact to send the IMessage to. Using a pre-existing thread does not have same problem.

I recently bought iphone6, My imessage and face time is not working and still it charged me for normal text message multiple times and still not able to authorise the usage. Let me know how I can start using the same.

I recently bought iphone6, My imessage and face time is not working and still it charged me for normal text message multiple times and still not able to authorise the usage. Let me know how I can start using the same.

Hello vinay34,
If you are having issues with activating your Apple ID for FaceTime and iMessage, then take a look at the article below to get it sorted out. Make sure that you have the Date and Time set to Automatic as well as any other steps listed in the article.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/en-us/ts4268
Regards,
-Norm G.

FaceTime is not working on my iPad. I've updated my iPad to the latest version of I0S and tried all the things that come up when I do a Google search. Any ideas? Thanks

FaceTime is not working on my iPad. I've updated my iPad to the latest version of I0S and tried all the things that come up when I do a Google search. Any ideas? Thanks

Have you tried the troubleshooting advice here:
If you can't make or receive FaceTime calls - Apple Support
If you get an error when trying to activate iMessage or FaceTime - Apple Support
What exactly is not working?

Iphone 6 plus facetime camera not working after 8.1 upgrade

iphone 6 plus facetime camera not working after ios 8.1 upgrade, also while making calls the voice on the other side sounds distant. Any pointers.

It seems the facetime camera does not work for whatsapp only it works normally.

FaceTime does not work on UAE model

My ipad was bought from Dubai, UAE and FaceTime does not work on it. On investigation I came to know that FaceTime is blocked in UAE. Fine I thought FaceTime is a software thing not hardware and after updating iOS why does it still not work ? Can we do anything to make face time work ? It's not banned in my country and FaceTime works perfect on my iPhone
Help please

Thanks I now use Skype but learnt a valuable lesson will buy my next ipad from USA or Canada where nothing is blocked.
However my money got wasted cause I wanted the luxury of a big screen for FaceTime communication
Thanks dude for your help

I am using chat-r wireless and facetime is not working but when i put rogers fido or any other carrier sim in it work. Anyone know what the problem?

I am using chat-r wireless and facetime is not working but when i put rogers fido or any other carrier sim in it work. Anyone know what the problem?

I'm guessing it's a compatibility problem similar to that that T-Mobile in the US has. I'm not familiar with chat-r wireless, but I'm guessing it's not a supported carrier for the iPhone. If they can't tell you how to fix it, I'm guessing it's just plain not going to work.

FaceTime is not working since the last time I've disconnected it...

Since the last time I've disconnected it, Facetime is not working. At first, I thought it was working with no problems. Then, I realize that I could not make or receive calls, and then I disconnected. Now, I can't connect it. There's a message saying to me try later, but this message has been appearing since last month. I'm sure that this problem is not with my internet conection, because I've tried another conections, and FaceTime still not working, and it is not with my ID Apple either because I could connect it normally in iPod' Facetime and I've tried other account in Mac' FaceTime. What should I do?
Thank you.

SAME as I stated 3 weeks ago I've update to 6.1 IOS onto Iphone 4s it wiped out Wifi & Bluetooth grey out issue
and did all the steps didn't help ,so had to go to Apple store & see if they could do anything ,they stated that if it work for them get a new 1 free ,but if can't be done PAY for REPLACEMENT .It turns out warranty lapsed,said ok
which I paid .Now this update to 6.1.1 shows up on my update hate to proceed the update . Which will be ROUND 2 all over again .

IMessage is working, FaceTime is not working

Similar Messages

Maybe you are looking for