IMessage issue to be linked to my phone number

Dear Apple Support team,
Recently I have changed my phone operator along with my iPhone to the new i5s and been facing some issues to activate my iMessage along with my phone number. It works perfectly via my Apple ID but no link to my phone number which is very annoying. I have checked in the phone and noticed that under "My Number" it shows UNKNOWN and I reached my operator "Omantell" about it and they told me that they cannot do anything about it because this feature is blocked by Apple!
Is there any way to unblock this feature so I can identify my phone number and use iMessage normally.
Your support is highly appreciated!

Hi gracefromsa,
Check your settings: Settings>General>Messages> click on Send and Receive, scroll down to where it says "Start New Conversations From"....
If your email is checked there, then check your Phone Number instead.
Cheers,
GB

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