IMessage not receiving texts with pictures attached
When someone sends me a text I get it no problem on iPhone and iPad. When they send it with a pic, it only comes in on iPhone. I can successfully send a text with a pic from iPad, just cannot receive? Any ideas?
If you have MMS enabled on your iPhone, you need to contact your carrier since MMS are exchanged over your carrier's cellular network only.
Similar Messages
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IPhone 5S not receiving texts and pictures from Android without data on
I have a 4 month old iPhone 5S and for some reason I'm not able to receive texts and photos from my friends who have Android phones. The only time I receive them is when I turn my data on. I have a very limited data plan and I would prefer to only turn it on in the case of an emergency, not to receive texts from friends. As of now, it seems that my phone is perfectly able to send texts to them, I just can't receive them.
HELP!iOS: Troubleshooting Messages
A cellular data connection is needed to receive and send MMS per the above link. -
I Live in Canada and my carrier (Rogers) states my plan as 2000minutes of local talk, 300mb of data, UNLIMITED TEXT PICTURE VIDEO MESSAGING, call display and voicemail! For some weird reason whenever i send a picture or small video ove a text message (not imessage) it tries sending for 2 minutes then says message send failure! I am not having the problem with imessage! Does anyone know how to fix this problem and has this problem???
If you have MMS enabled on your iPhone, you need to contact your carrier since MMS are exchanged over your carrier's cellular network only.
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Recently installed Mavericks. Now when I send an email with picture attachment it is received by my gmail account but not received by applel mail. What gives?
Hi Bigt101,
It will be great, if you can provide me with the following info.
which Model printer are you using.
Are you registered to the e-print center.
What email client are you using.
Thanks
Josh.C
Click on the BLUE KUDOS button on the left to say "Thanks"
Although I am an HP employee, I am speaking for myself and not for HP. -
I have a new IPhone5c and do not receive texts or calls sent from my daughter's phone; I'll call this phone 2. We did not have this problem with my old Envy Touch. Verizon is our provider. Can you troubleshoot? My other daughter has a new IPhone5c too. She receives calls and texts from sent from phone 2. Any tips for remedying this problem?
Thank you.Turn off iMessage in your phones settings. Apple devices can only use iMessage to other Apple devices.
Turning off iMessage will allow the messages to go as regular text messages. -
I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE
On an iPhone your iMessages will go to your phone number.
You can select another email to use on iPod or iPad.
Go to settings
Messages
Send and receive
Check your phone number and uncheck the common Apple ID you share so your messages will not go to other devices. -
I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?
Wifi: my Cell phone will remember 10 wifi connections. So delete any you don't use often and your home wifi and try to enter home wifi again.
if it still won't connect to home wifi, call your internet provider for help. You may need a newer router or different settings Or upgraded service. Your phone seeks the best connection and will refuse lesser connections.
last resort. Backup the phone. Do a full reset, then restore as new with the backup.
if still not fixed, go back to apple and insist on repair or replacement.
HOWEVER. voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect. -
Not receiving texts from some iphone users.. anybody know whats up with that?
Just got Samsung S4 and I'm not receiving texts from some iPhone users.
Do i have something set up wrong?It appears you have moved from an iPhone to an android phone. The problem you are having is because you did not deactivate your iMessage service before leaving.
If you still have your iPhone, you can re-activate it and then
turn on iMessage in the settings
uncheck your email and phone number
turn off iMessage
Settings>Messages
If you don't have your phone or don't want to go thru the hassle of reactivating it, you can simply call Apple at 800-694-7466 and ask them to turn off your iMessage. -
Not receiving text pics with 4S
Was working fine yesterday. Any clues?
@4suzer and ttbarter,
I heavily rely on sending and receiving texts and picture messages! I would love to help! Are you both still experiencing this problem? If so, please tell me what zip code you are located in. Do you have a 3G signal when this problem occurs? Ensure MMS Messaging is "ON" http://bit.ly/UGb4jK. Thanks!
AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport -
Not receiving texts from one number
As of Saturday, between the time of 4:00pm and 4:30, my phone decided to not receive texts from one number, which is an AT&T number. It was working before, and ever since then, it hasnt been able to receive texts from said number or send them to the number. I havent been able to get texts from the number either, and we both dont know why.
The thing is, I am getting texts perfectly fine from everyone else that I usually text.
I cant figure out if the number is blocked, because I am not the main owner of the family plan that I am on.Hello haruharasanako,
It's strange that you are having text imessaging issues with one contact. I use text messaging all the time and I am here to help! Do you have issues sending or receiving text messages to anyone else? Can you send and receive picture messages from this contact? Are you using a 3rd party messaging app? If so, please uninstall and trying using the stock messaging app. Which device are you using? Did you make sure the account owner didn't have this number blocked? Did the contact check with AT&T to see if your number is blocked? Please answer these questions so I can resolve this issue for you.
Thanks,
LatachaM_VZW
Follow us on Twitter @VZWSupport -
NOT RECEIVING TEXT MESSAGESS?
Making sure you can use your phone is definitely a priority LIAM1234. Let's gather some additional information and get to the bottom of this for you. When did this issue start happening? Are you having trouble with both regular text and picture messages? Please share some more details so that we can assist you further.
CandiceH_VZW
Follow us on Twitter at @VZWSupport -
IPhone5 will send but not receive Text messages
IPhone5 will send but not receive Text messages. Specifically, I can send my grown son text messages, but he can not reply to them, nor can he send me new texts. He and I are both on Verizon, and he has a Droid phone. His texts can be recieved by his mother, who can forward them successfully to me. When I initally received the phone (Dec 2012) I could receive and send texts with my son with no difficulty. The trouble began (as near as I can tell) when my phone was upgraded to 6.1.1. This is a significant problem and I would like it resolved as soon as possible.
Scouter, let's get you reconnected with your son, via text message. Make sure that your text messaging feature is enabled in Settings>Messaging:
enable iMessage ON
enable "Send as SMS" to ON
MMS Messaging ON
You will also need to reset the network connections in:
Settings>General>Reset>Reset Network
Finally, power cycle your phone off/on and try to send your son a text message. Keep us posted. We're here to help you.
LasinaH_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT -
Switched from iphone to galaxy - now not receiving texts from iphone users
Switched from iphone to galaxy for multiple reasons. Still keeping my iPad and wanted to use my iphone for music. Now I am not receiving texts, apparently imessages, from iphone users - there is no notification either way that a message was not received. So iphone users think I have received a text when I haven't. This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication. I also have clients I have not received texts from. My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else.
If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/
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I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.
I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones
Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access. -
HT1349 Samsung phone is not receiving texts from iphone users
we switched from iphone to samsung galaxy and now we are not receiving text messages from some iphone users. I think their phones still think we are iphones, and they're trying to send us imessages. how do we disable the imessage association with our phone numbers?
If you still have the iPhone, use it to deactivate iMessage. Otherwise contact Apple.
iOS: Deactivating iMessage
http://support.apple.com/kb/TS5185
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