IMessage not working on iMac after iOS8 install on iPhone
I installed iOS8 on my iPhone and my iPad but it seems to have caused iMessage to stop working on my iMac. It tells me that I cannot use my Apple ID for iMessage at this time !? Strange!
I updated the OS on the iMac to the most recent update but the iMessage still does not work. It is giving me an error message to contact Apple support with a code number shown. I did that but since its sunday today nobody was available who would know how to fix it, which is VERY annoying.
If anybody knows what to do could you please let me know.
Thank You.
Stano
There is no official public documentation of that alert as far as I know, but apparently it can sometimes mean that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a no-charge service.
Another possibility is that the primary or alternate email address is invalid. Search the Web for the phrase "My Apple ID." The top hit should be an Apple web page with that title. I'm not giving a direct link because such links are never to be trusted. Sign in and verify the ID.
Otherwise, do as the alert directs. According to reports, you won't be charged for the support call if you select "Apple ID"—not the hardware model—as the product you're asking about, and cite the "customer code" in the alert as the "validation code" when you speak to the Apple representative. I can't confirm.
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