IMessage on Macbook Pro is wrong number?
I have a Macbook Pro and my old phone number (which is no longer active) is still hooked up to my iMessaging system on my laptop. Is there a way to update that phone number to my current one, so I can also recieve messages on my laptop?
Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.
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My Macbook Pro's serial number is wrong
I have a Macbook Pro 17" late 2011 but my serial number is for a Macbook Pro 15" early 2011. How do I fix this? I want to buy apple care before my year is up but I don't want it for the wrong model.
LOrme wrote:
How do I fix this?
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IMessage on Macbook Pro shutting down immediately after opening
This just started this morning, everytime I open imessage on my macbook pro, its shuts down and show me this error message
This is this system report. This is so frustrating, it juss shuts down after opening,I have checked other threads and nothing seemms to work
Process: Messages [13069]
Path: /Applications/Messages.app/Contents/MacOS/Messages
Identifier: com.apple.iChat
Version: 8.0 (4226)
Build Info: iChat-4226000000000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [205]
Responsible: Messages [13069]
User ID: 501
Date/Time: 2014-03-17 00:19:46.210 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: B381B7DF-E660-0810-27B9-04B744BD7BCB
Sleep/Wake UUID: 8B4CB782-4F70-4DFB-920D-11151DD2BE95
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[RecipientBarViewController addRecipientActionView:verticalOffset:]: unrecognized selector sent to instance 0x6080003e2b00'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x000000011384625c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001116d3e75 objc_exception_throw + 43
2 CoreFoundation 0x000000011384912d -[NSObject(NSObject) doesNotRecognizeSelector:] + 205
3 CoreFoundation 0x00000001137a43f2 ___forwarding___ + 1010
4 CoreFoundation 0x00000001137a3f78 _CF_forwarding_prep_0 + 120
5 Messages 0x000000010d9bd0f9 Messages + 188665
6 AppKit 0x000000011250c888 -[NSViewController view] + 41
7 Messages 0x000000010d9ba012 Messages + 176146
8 SocialUI 0x00000001110de0b1 -[SOViewController loadView] + 93
9 AppKit 0x000000011250c888 -[NSViewController view] + 41
10 Messages 0x000000010d9b9876 Messages + 174198
11 Messages 0x000000010d9b9829 Messages + 174121
12 Messages 0x000000010d9b9610 Messages + 173584
13 Messages 0x000000010d9b36b1 Messages + 149169
14 AppKit 0x00000001126b141c -[NSWindowController _windowDidLoad] + 450
15 AppKit 0x0000000112698016 -[NSWindowController window] + 110
16 Messages 0x000000010d9b29d9 Messages + 145881
17 Messages 0x000000010d9b27ce Messages + 145358
18 libdispatch.dylib 0x0000000114aad2ad _dispatch_client_callout + 8
19 libdispatch.dylib 0x0000000114aad21c dispatch_once_f + 79
20 Messages 0x000000010d9b2746 Messages + 145222
21 Messages 0x000000010daaf8ac Messages + 1181868
22 AppKit 0x00000001127b9364 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 353
23 AppKit 0x000000011242036b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
24 Foundation 0x00000001111a8f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
25 Foundation 0x00000001111a8d7d _NSAppleEventManagerGenericHandler + 106
26 AE 0x0000000114632e1f _Z20aeDispatchAppleEventPK6AEDescPS_jPh + 381
27 AE 0x0000000114632c32 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 31
28 AE 0x0000000114632b36 aeProcessAppleEvent + 315
29 HIToolbox 0x00000001165d4161 AEProcessAppleEvent + 56
30 AppKit 0x000000011241c246 _DPSNextEvent + 1026
31 AppKit 0x000000011241ba2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
32 AppKit 0x000000011240fb2c -[NSApplication run] + 553
33 AppKit 0x00000001123fa913 NSApplicationMain + 940
34 libdyld.dylib 0x0000000114ae35fd start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000114c73866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x0000000114d7835c pthread_kill + 92
2 libsystem_c.dylib 0x0000000114ba9bba abort + 125
3 libc++abi.dylib 0x00000001149c2141 abort_message + 257
4 libc++abi.dylib 0x00000001149e7abc default_terminate_handler() + 264
5 libobjc.A.dylib 0x00000001116d430d _objc_terminate() + 103
6 libc++abi.dylib 0x00000001149e53e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00000001149e5456 std::terminate() + 54
8 libobjc.A.dylib 0x00000001116d40b0 objc_terminate + 9
9 libdispatch.dylib 0x0000000114aad2c1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x0000000114aad21c dispatch_once_f + 79
11 com.apple.iChat 0x000000010d9b2746 0x10d98f000 + 145222
12 com.apple.iChat 0x000000010daaf8ac 0x10d98f000 + 1181868
13 com.apple.AppKit 0x00000001127b9364 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 353
14 com.apple.AppKit 0x000000011242036b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
15 com.apple.Foundation 0x00000001111a8f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
16 com.apple.Foundation 0x00000001111a8d7d _NSAppleEventManagerGenericHandler + 106
17 com.apple.AE 0x0000000114632e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
18 com.apple.AE 0x0000000114632c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
19 com.apple.AE 0x0000000114632b36 aeProcessAppleEvent + 315
20 com.apple.HIToolbox 0x00000001165d4161 AEProcessAppleEvent + 56
21 com.apple.AppKit 0x000000011241c246 _DPSNextEvent + 1026
22 com.apple.AppKit 0x000000011241ba2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
23 com.apple.AppKit 0x000000011240fb2c -[NSApplication run] + 553
24 com.apple.AppKit 0x00000001123fa913 NSApplicationMain + 940
25 libdyld.dylib 0x0000000114ae35fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x0000000114c73e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000114d78f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000114d7bfb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000114c74662 kevent64 + 10
1 libdispatch.dylib 0x0000000114aaf43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x0000000114aaf152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x0000000114c73e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000114d78f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000114d7bfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000114c73e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000114d78f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000114d7bfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x0000000114c73e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000114d78f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000114d7bfb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x0000000114c6fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000114c6ed18 mach_msg + 64
2 com.apple.CoreFoundation 0x0000000113769155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x0000000113768779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00000001137680b5 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00000001125bc16e _NSEventThread + 144
6 libsystem_pthread.dylib 0x0000000114d77899 _pthread_body + 138
7 libsystem_pthread.dylib 0x0000000114d7772a _pthread_start + 137
8 libsystem_pthread.dylib 0x0000000114d7bfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000114d7e310 rcx: 0x00007fff5226f898 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5226f8c0 rsp: 0x00007fff5226f898
r8: 0x00000001149e8ab4 r9: 0x0000000114bd1900 r10: 0x0000000008000000 r11: 0x0000000000000202
r12: 0x00007fff5226fa20 r13: 0x00000001116cf954 r14: 0x0000000000000006 r15: 0x00007fff5226f900
rip: 0x0000000114c73866 rfl: 0x0000000000000202 cr2: 0x0000000114ba9b3d
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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0x10dcaf000 - 0x10dcb3ff7 com.apple.communicationsfilter (10.0 - 1000) <8D274137-331A-3E22-B0EF-86D6D1913C87> /System/Library/PrivateFrameworks/CommunicationsFilter.framework/Versions/A/Com municationsFilter
0x10dcbd000 - 0x10dd15ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x10dd62000 - 0x10dd6bff7 com.apple.iChat.InstantMessage (8.0 - 4203) <D4A1D794-4A83-3D7A-8C70-4F0342D7541A> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x10dd7b000 - 0x10ddd0fff com.apple.iChat.IMRenderingFoundation (7.0 - 800) <BE862332-71C6-383C-AE3E-B43063427AF2> /System/Library/PrivateFrameworks/SocialUI.framework/Versions/A/Frameworks/IMRe nderingFoundation.framework/Versions/A/IMRenderingFoundation
0x10de14000 - 0x10de5dfff com.apple.CoreMedia (1.0 - 1273.49) <D91EC90A-BFF1-300D-A353-68001705811C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x10de8f000 - 0x10ded0ff7 com.apple.avcore (8.0 - 900) <A423FBCF-A39C-3124-9C75-B99B8F446E6C> /System/Library/PrivateFrameworks/AVCore.framework/Versions/A/AVCore
0x10def3000 - 0x10df41ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x10dfae000 - 0x10dfc7fff com.apple.AssistantServices (1.1 - 132) <8046BCBE-4F58-3F51-85A2-4F876C299B5E> /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Assist antServices
0x10dfec000 - 0x10e06afff com.apple.SAObjects (3.0 - ???) <402D8DD3-9675-3186-92F0-232E5F1E85B7> /System/Library/PrivateFrameworks/SAObjects.framework/Versions/A/SAObjects
0x10e1d1000 - 0x10e209ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x10e242000 - 0x10e243fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1369) <FC0AC7FD-5351-3F6B-9D24-DD3BAA52C5ED> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10e248000 - 0x10e26ffff com.apple.SocialAppsCore (8.0 - 4218) <17F24E54-95D6-3927-9D2B-5FD731289E1D> /System/Library/PrivateFrameworks/SocialAppsCore.framework/Versions/A/SocialApp sCore
0x10e288000 - 0x10e2ecfff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x10e32b000 - 0x10e3bffff com.apple.Bluetooth (4.2.3 - 4.2.3f10) <633E8260-2E5E-3640-9582-D159C3FF0636> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x10e438000 - 0x10e441fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x10e452000 - 0x10e452fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x10e45a000 - 0x10e45afff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10e45f000 - 0x10e6a5fff com.apple.AddressBook.framework (8.0 - 1369) <3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x10e911000 - 0x10e911fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10e91b000 - 0x10eb74ff9 com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10ecc1000 - 0x10ed2bff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10ed60000 - 0x10ed6efff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10ed77000 - 0x10edc8ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x10edf4000 - 0x10ef2aff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x10f022000 - 0x10f050ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10f084000 - 0x10f23cff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x10f2e5000 - 0x10f301fff com.apple.frameworks.preferencepanes (16.0 - 16.0) <059E99D8-67C2-3B59-B5E7-850DD7A92D75> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x10f324000 - 0x10f4c0ff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10f59b000 - 0x10f6eeff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x10f78b000 - 0x10f78bfff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10f78e000 - 0x10fcb1fff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x10ffd7000 - 0x10ffd7fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x10ffdc000 - 0x10ffe6ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x10fffb000 - 0x110081ff9 com.apple.ScreenSharingFramework (2.2 - 2.2) <57A0682C-70A3-3FED-A966-2A657968763C> /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/ScreenShar ing
0x1100dc000 - 0x1100fffff com.apple.ScreenSaver (5.0 - 5) <AB9FB0CA-2F08-3BF2-A938-F661E4859D46> /System/Library/Frameworks/ScreenSaver.framework/Versions/A/ScreenSaver
0x110127000 - 0x110149fff com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x110167000 - 0x11017ffff libexpat.1.dylib (12) <97F4A9A7-CB3E-3BBF-9314-4997FC770E52> /usr/lib/libexpat.1.dylib
0x11018a000 - 0x11018affd com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x110195000 - 0x1101caffb com.apple.datadetectors (5.0 - 246.0) <1C4C33FE-F364-3DBA-A1BC-4A53E594CFD3> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x1101f7000 - 0x110248fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x110286000 - 0x110303fff com.apple.iLifeMediaBrowser (2.8.1 - 637.4) <7B7BEF0E-6FF6-3EFB-AC3F-53D3C5847DF8> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x11036d000 - 0x110384fff com.apple.ScriptingBridge (1.3.1 - 63) <CE24DD07-7A89-3105-AE57-A1BED0189292> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x110399000 - 0x1106cffff com.apple.MediaToolbox (1.0 - 1273.49) <AB8ED666-6D15-3367-A033-F4A8AD33C4E0> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x11077e000 - 0x110bccfff com.apple.VideoToolbox (1.0 - 1273.49) <27177077-9107-3E06-ADAD-92B80E80CDCD> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x110c2b000 - 0x110d0ffff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x110dd3000 - 0x110dd6fff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x110dde000 - 0x110edafff com.apple.viceroy.framework (469 - 469) <EE624E82-1CA3-3EF2-8421-AE3DA3C51A95> /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x110f89000 - 0x110fd8ff7 com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x111026000 - 0x11102dff7 com.apple.phonenumbers (1.1.1 - 105) <767A63EB-244C-34F1-9FFA-D1A6BED60C31> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x111033000 - 0x111035fff com.apple.marco (10.0 - 1000) <FC7EF8C7-5EDF-3720-BAEC-281F12A7A3F8> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x111043000 - 0x11104dff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x11105e000 - 0x11107cfff com.apple.facetimeservices (10.0 - 1000) <DED6A966-DF0E-3E58-BD34-D85ED82A99D7> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
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0x11755f000 - 0x1175ebff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x1176c2000 - 0x11774bfff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x1184d9000 - 0x11890cffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
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0x1193ee000 - 0x119765ffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x119862000 - 0x1199a3fff com.apple.QTKit (7.7.3 - 2826.17) <ADA1EF77-57D2-3E7E-8526-8F0B732C1218> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x119abb000 - 0x119bddff1 com.apple.avfoundation (2.0 - 651.12) <5261E6EA-7476-32B2-A12A-D42598A9B2EA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x119cf8000 - 0x119d0efff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x119d2b000 - 0x119d77ffe com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x119da5000 - 0x119dbcffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x119dd5000 - 0x119f04fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x119f3f000 - 0x119f6eff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x119f7c000 - 0x119f81ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x119f90000 - 0x119f92fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x119f9f000 - 0x11a50ffff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
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0x11a54a000 - 0x11a5b1ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x11a5e2000 - 0x11a641fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x11a681000 - 0x11a6abff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x11a6bd000 - 0x11a723fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x11a786000 - 0x11a7d3fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x11a7e1000 - 0x11a7e7ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x11a7f7000 - 0x11a801ff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x11a80c000 - 0x11a836ff7 libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
0x11a841000 - 0x11a854ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
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0x11c584000 - 0x11c5dbfff com.apPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Imessage on macbook pro retina not working
Hi, i just bought a macbook pro retina display OS X 10.9.4 and entered the data of my applestore account on the imessage app but each time I try to send a message gives me the following sign "+54 9 11 ....... is not registered with iMessage." although it is a registered number (my own iphone). I have no idea where to look. Thanks a lot for your help
Hey vero smith,
Thanks for the question. It sounds like iMessage does not recognize your phone number as being registered. To help troubleshoot this issue, see the following resource:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks,
Matt M. -
Can't login to Facetime and iMessage on macbook pro
Very recently, I am unable to log in to iMessage and Facetime on my macbook pro. I also have an iMac and I am not having any issues with that.
When I try to login it says:
Could not sign in to iMessage.
An error occurred during activation. Try again.
Any help would be greatly appreciated.This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait for it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call. -
IMessage on Macbook Pro not working
All of a sudden my macbook pro's iMessage stopped working! Every time I'd send a message, a red circle with an exclamation point pops up on the side of the message. Somedays it'll be on and off where i could send iMessages but only receive one on my mac. I already reinstalled os x and deleted everything, but iMessage wouldn't work on my mac. Same goes for FaceTime! When I accept a FaceTime call, the whole window goes to the side and disappear. Help!!!!
Hi,
If On, try turning Off the iCloud Keychain item in the System Preferences > iCloud.
8:55 pm Saturday; June 28, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
IMessage on MacBook Pro Randomly Stopped Working
So I recently purchased a Macbook Pro 15" for college. I set everything up and it was working perfect until a few days ago. When I try to send a message on my macbook the person's name I am sending it to is blue for a second but quickly changes to red but I know they are using iMessage because I am iMessaging them off of my iPhone. Also, when I try to facetime someone from my macbook it works perfectly and I can receive facetimes too. I honestly have no idea what could have happened and I feel like I have tried every single fix for this issue.
Some of the fixes I tried:
Logging out of iMessage on iPhone and then logging back in
Deleting preference files (This is a huge confusion for me, I simply don't have the files. Ex: com.apple.imservice.iMessage
I've tried editing the preferences on my macbook and iphone
If anyone of you have any ideas or a fix, I am willing to try everything at this point
Oh also, I recently switched from my 5c to a 4s because water damage completely ruined my 5c. Not sure if that could be an issueHi,
Open Messages.
Go to the Preferences > General Section.
Tick the line "When I Quit, Set the Status to Off line"
Now Quit the App This will stop the IMAgent app for trying to re-open the app if it "hears" incoming messages on any of the services you log in to.
Open the Activity Monitor (Applications/Utilities) and find the imagent item in the list (in will be in lower case and will have no icon)
Highlight and use the Quit button top left and confirm Force Quit.
It is likely to restart straight away (but as the Messages app is Quit it should leave it alone and free app access to the .plist.
Try deleting the .plist now.
NOTES.
Messages is a multi- windowed App and closing a Window using the Red Button on one of them does not quit the app.
you have to use the Menu item or Click and hold the DOCK item to see the Quit Option.
There is no indication in any of the Windows when the iMessages account is active and Logged in.
If the Buddy lists (AIM, Jabber and Yahoo plus Bonjour) are active but not shown they are still logged in and IMAgent comes into play (As do the com.apple.iChat.(service name).plists).
8:44 pm Friday; September 12, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I am currently receiving this error message when trying to log in to iMessage on my MacBook Pro (Mavericks), "Could not sign in. Please check your network connection and try again."
I have never had an issue until the past few days as I have been setting up my new iPhone 5s. I used to have an iPhone 4.
When I go to the 'Messages' App., Preferences> Accounts> the iMessage account is set as "(Inactive)".
My Apple ID appears to be working fine in iCloud, the App. Store etc.
Thank you for your help.Check Enable this account in Preferences. Try logging in again.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
Messages – Can’t log in
Messages - Error Processing Registration -
IMessage on macbook pro won't sign in
I just switched my phone company from Verizon Wireless to Vodaphone because i moved out of the US. Ever since I switched phone companies my imessage on my macbook pro will no longer connect. It still works fine on all of my other devices. I get an error saying "The server encountered an error processing registration. Please try again later." It has been doing this for about a week now. Any suggestions on how i can fix this? Thanks in advance.
Did you change your country on your Apple ID? if not then give the a try, then try to log in to iMessage.
-
IMessage on MacBook Pro DOES NOT allow me to sign in with my Apple ID. What can I do?
I live in Italy, I tried to sign in with FaceTime or iMessage (Messages) on my MacBook Pro with my apple ID that i use on iPad and iPhone but it does not work. It just says there is an error with the server.
How can i solve it?The following previous discussion may help, in particular the last post (1/22/2014 by frankjet7): https://discussions.apple.com/message/21295536#21295536
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