IMessage on MacBook Pro won't receive pictures.

I can send pictures as far as I know, but when I go to receive one, it gets stuck on this loading screen and just tries to load until I tell it to cancel (which is the only way I can fully quit iMessage, because it's trying to file transfer)

You did not check your Home folder.
/Library/Preferences

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IMessage on macbook pro won't sign in

I just switched my phone company from Verizon Wireless to Vodaphone because i moved out of the US. Ever since I switched phone companies my imessage on my macbook pro will no longer connect. It still works fine on all of my other devices. I get an error saying "The server encountered an error processing registration. Please try again later." It has been doing this for about a week now. Any suggestions on how i can fix this? Thanks in advance.

Did you change your country on your Apple ID? if not then give the a try, then try to log in to iMessage.

Macbook Pro won't receive files via bluetooth

Strangely, I can browse devices, and send to them, but never receive from anyone's phone including my own. It seems one way.
I have deleted all relevant preferences. Phones, etc. are paired, and the Macbook is discoverable, but a phone always says "send error", and the bluetooth activity sign appears on the Mac menubar, and then reverts to normal immediately.
Any thoughts as to the best troubleshooting pathway for this over what I have done already?
Many thanks.
JKB

Here is the solution... Despite my faith in online support, apple's one really works!
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8215.html

MacBook Pro won't recognize 1TB external drive

Hey team,
My mid-2010 MacBook Pro won't recognize my WD My Passport 1TB drive. I was copying files from the drive to my computer when my computer went to sleep (didn't run out of power, just went to standby mode). Turned computer back on and now it won't recognize the drive.
It is a USB 3.0 cord (computer is only USB 2.0 and the cord works with other drives) and when plugged in, the light turns on and the disk spins but isn't recognized my this or other computers (also not in Disk Utility).
Tried a handful of disk recovery programs but nothing wants to 'see' the disk plugged in.
Thanks for any and all suggestions.

yes yes yes, I warn people about WD drives on this link:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
theReKleiner wrote:
What now?
Only option is to buy the SAME exact HD and swap controller boards, or pay someone a LOT more $$$ to do the same thing.
its not soldered there, its just a controller/ SATA "one piece"
They do that to save 50 cents in mfg. costs.
I mention your "issue" in that link. Which is why you do NOT buy WD ext. HD.
they make the controller board and SATA card one piece.
CURRENT MFG. THAT HAVE controller board and SATA cards as one piece are : WD USB drives, and Toshiba USB Canvio
However Toshiba didnt USED to do that, but they started doing it at the end of 2013.
avoid those 2.
To avoid that nonsense, buy Hitachi drives in USB.
Or, the best option:
Save money and invest in a bare hard drive backup and redundancy plan
Its cheaper
less fuss
more reiable, removes the nasty failure point of SATA card interfaces.
takes up lot less space.
Bare hard drives and docks. The most reliable and cheapest method of hard drive data storage, archives, and redundancies
The best method for your data archives and redundancies, which is also the least expensive, the most reliable, and the most compact option is the purchase of naked hard drives and at least one USB 3.0 HD dock ($40 roughly).
While regarding Time Machine and your Macbook or desktop, your primary backup is best saved to a conventional USB (or Firewire / thunderbolt) hard drive inside an enclosure, the most important part of your data protection begins after your 1st / primary Time Machine / backup; and these are your secondary (most important) data storage devices, archives and their redundancies.
However bare hard drives and docks (below) also work perfectly as a Time Machine backup, this is for home use, since the docking station is certainly not very portable as a notebook Time Machine backup device should be; nor should bare HD be packed around with a notebook, rather remain at home or office.
Six terabytes of 2.5" HD pictured below in a very compact space.
Bare hard drives and docks have the lowest cost, the highest reliability, and take up the smallest storage space
Drawbacks:
1. Care and knowledge in general handling of naked hard drives (how not to shock a bare HD, and how to hold them properly). Not a genuine drawback.
Advantages:
1. By far the least expensive method of mass HD storage on a personal basis. Highest quality naked HD can be purchased in bulk very cheap.
2. Eliminates the horrible failure point of SATA bridges and interfaces between external drives and the computer.
3. Per square foot you can store more terabytes of data this way than any other.
4. Fast, easy, no fuss and most simplex method of data storage on hard drives.

Macbook Pro won't print the first page of any file in any application.

Problem: My Mid-2009 Macbook Pro won’t print the first page in Microsoft Word, Sibelius 6, or in Adobe Reader. My printer is an old Canon MP480 that’s worked for almost 2 years perfectly. As well, the “print to pdf” function results in the same error. However, if I open a new user account it all works fine. To change user accounts would be an extreme hassle though so, if possible, I would like to first remedy this one.
Recent changes: the motherboard of my computer was replaced about a week and a half ago. I printed a lot of stuff from Word two days ago and that worked fine but, already then the print to pdf function was cropping off the first page. At the time, though, I accredited the issue to the word documents being filled with pictures of sheet music that I was printing instead of text.
Things I have tried:
Updated Mac software
Repaired Disc Permissions in Disk Utility
Checked for new printer drivers/firmware
Reset the PRAM (http://support.apple.com/kb/ht1379.)

No but it's not a printer-related issue because the "Print to PDF" function also leaves out the first page.

My MacBook Pro won't load any websites on Safari (except this site, Facebook and Google), Opera, or Mozilla Firefox. I already did the "Reset Safari", restarted the computer half a dozen times, and I can't find this alleged "caches.db" file to delete.

My MacBook Pro won't load any websites on Safari (except this site, Facebook and Google). Opera and Mozilla Firefox won't load any sites whatsoever. I already did the "Reset Safari" several times, restarted the computer half a dozen times, and I can't find this alleged "caches.db" file to delete. I virus scanned the computer with Sophos, Avast, and iAntiVirus and it looks clean.

Is iAntiVirus the best virus protection to use for a MacBook?
The best anti-virus protection is your own common sense, and what you already bought and paid for with your Mac. Third party products such as "iAntiVirus" convey no additional benefit, and as you already determined are very capable of causing trouble.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

My MacBook Pro won't let me mount my external Hard Drive. Just trying to restore my iTunes library.

My MacBook Pro, less than a year old, started acting weird. I backed everything up, took it in to Best Buy, who sent it out to Apple Repair and they put in a new motherboard.
It's running on Mac OS X Version 10.7.4
Now I am trying to put everything back on the computer from my external Maxtor 80GB Hard Drive. MacBook Pro won't recognize the external drive.
I tried Disk Utility. I can see the external drive, and did a repair disk and verify disk. Several times. Each time it says "This partition map seems to be ok."
However, I am not able to mount it, as that option is greyed out and i can't select it.
Also, under the Icon for the external hard drive, it has the Macintosh HD Icon (essentially my computer). I tried to restore this way, didn't work.
I need this to mount, as it has all of my itunes stuff on it; dozens of my sons movies, and my entire iTunes library.
PLEASE HEEEEELP!! HOW CAN I MOUNT THIS EXTERNAL HARD DRIVE? Thank you in advance

Try things in this USB/Firewire faq.
DALE

I was messing around with .kext files in the MacintoshHD and now my MacBook Pro won't start up.

I was messing around with .kext files in the MacintoshHD and moved the system.kext and two others to my desktop and deleted the originals and now the MacBook Pro won't start up. All I get at start up is the apple icon then a bunch of text shows up part of which says Mac OS version: not yet set. then the apple icon turns into the power icon and tells me to turn off the computer. I've tried reinstalling from the install DVD by holding down option when powering on and selecting the install DVD and it just goes to a white screen with the apple icon and stays like that. I didn't have the disk utility on my Mac before this happened because I deleted it to make room on my computer a while ago so I'm not sure if that's why it won't load the install DVD but anyone who knows the solution to this with out going to get it repaired would be greatly appreciated. Thank you!

Never mind my dad just found the original install DVD and that worked. Before I was using an install disc that Apple sent me for another issue I was having, but thanks for replying so quickly and trying to help on this Thanksgiving day!!!

IMessage on MacBook Pro shows i'm my friend. My friend's photo and name shows in every conversation instead of mine. How do I fix this?

iMessage on MacBook Pro shows i'm my friend. My friend's photo and name shows in every conversation instead of mine. How do I fix this?

I am using my own Apple ID. (My father doesn't even have one). I seem to recall having to select a contact or something to assign to my iMessage app when I used it the first time on my iPad. I checked the settings and it is set to my apple ID and correct email address. Any other ideas?

My MacBook Pro won't connect to the Internet, but my phone and PC will.

My MacBook Pro won't connect to the Internet. My iPhone has no problem doing so, and neither does my PC. I think it's something to do with my DNS, but I'm not sure. My network connections say that both my Ethernet or FireWire are failed. What's wrong with my MacBook? Is there a simple way to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router.. Any idea how to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

TS1627 iCal on my MacBook Pro won't sync with iCal on the iPhone and visa versa

Just got a new iPhone 5 and now iCal on my MacBook Pro won't sync with iCal on the iPhone and visa versa

Hi Jetjuice!
I have an article that can help you troubleshoot this issue a little further and can provide you with some more steps to take in attempting to resolve this issue:
Sync Services: Advanced troubleshooting for contact and calendar syncing
http://support.apple.com/kb/ts2481
That article has an extensive list of steps to perform in attempting to get the calendar to sync again, and those steps should help you resolve the issue. Thanks for using the Apple Support Communities!
Cheers,
Braden

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

Hi! My MacBook Pro won't start! HELP !!!

Hi! My MacBook Pro won't start! I have tried everything I can think of like Safe Mode (doesn't work), Recovery (does not find Recovery Drive), Booting with OS Snow Leopard Cd (doesn't work)...
I have really no clue about what to do now... I paid quite a lot of money for this computer and am pretty short of money nowadays! Would like to repair with help rather than having to take it to Apple Store.
Has anyone had this same problem?
All I get is white screen + grey Apple and spinning grey disk... it's 100% frustrating! Any help would be more than welcome since I think i've tried EVERY SUGGESTION on this Support Center and Youtube videos...
This MBP is from 2011, runs on OS X 10.6.8
I tried booting with OS X Snow Leopard CD, it didn't work! (my cd player works! recognizes the Snow Leopard CD, but then never opens it... goes back forever to the with screen + apple and spinning disk)
I don't care about the content, it's OK if i lose all DATA... I just want to bring this Mac BACK TO LIFE!
When i run coomand on root# fsck -fy --> RESULT = my HD was checked and seems to be FINE!
Thanks

Please make a Genius Appointment and take it in for service.

I recently did a full reinstall from my time machine and now my MacBook pro won't back up to the time machine. It starts a full backup ignoring the original back up, can anyone help?

I recently did a full reinstall from my time machine and now my MacBook pro won't back up to the time machine. It starts a full backup ignoring the original back up, can anyone help?

Did you follow the instructions on the page linked below?
OS X Yosemite: Recover your entire system

IMessage on MacBook Pro won't receive pictures.

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