IMessage on MacBook Pro

Recently I created my own Apple ID, and so I changed my iPhone and Mac to run my Apple ID rather than the old one. Everything is fine on my iPhone but on my Mac my iMessage is still running off the old ID, does anyone know how to switch it to my new ID?

Log out or reboot and try again. If there's no change, please see below.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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    Open Messages.
    Go to the Preferences > General Section.
    Tick the line "When I Quit, Set the Status to Off line"
    Now Quit the App  This will stop the IMAgent app for trying to re-open the app if it "hears" incoming messages on any of the services you log in to.
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    NOTES.
    Messages is a multi- windowed App and closing a  Window using the Red Button on one of them does not quit the app.
    you have to use the Menu item or Click and hold the DOCK item to see the Quit Option.
    There is no indication in any of the Windows when the iMessages account is active and Logged in.
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    Check Enable this account in Preferences. Try logging in again.
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    Did you change your country on your Apple ID? if not then give the a try, then try to log in to iMessage. 

  • IMessage on Macbook Pro shutting down immediately after opening

    This just started this morning, everytime I open imessage on my macbook pro, its shuts down and show me this error message
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    Process:         Messages [13069]
    Path:            /Applications/Messages.app/Contents/MacOS/Messages
    Identifier:      com.apple.iChat
    Version:         8.0 (4226)
    Build Info:      iChat-4226000000000000~3
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [205]
    Responsible:     Messages [13069]
    User ID:         501
    Date/Time:       2014-03-17 00:19:46.210 -0400
    OS Version:      Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Anonymous UUID:  B381B7DF-E660-0810-27B9-04B744BD7BCB
    Sleep/Wake UUID: 8B4CB782-4F70-4DFB-920D-11151DD2BE95
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[RecipientBarViewController addRecipientActionView:verticalOffset:]: unrecognized selector sent to instance 0x6080003e2b00'
    terminating with uncaught exception of type NSException
    abort() called
    Application Specific Backtrace 1:
    0   CoreFoundation                      0x000000011384625c __exceptionPreprocess + 172
    1   libobjc.A.dylib                     0x00000001116d3e75 objc_exception_throw + 43
    2   CoreFoundation                      0x000000011384912d -[NSObject(NSObject) doesNotRecognizeSelector:] + 205
    3   CoreFoundation                      0x00000001137a43f2 ___forwarding___ + 1010
    4   CoreFoundation                      0x00000001137a3f78 _CF_forwarding_prep_0 + 120
    5   Messages                            0x000000010d9bd0f9 Messages + 188665
    6   AppKit                              0x000000011250c888 -[NSViewController view] + 41
    7   Messages                            0x000000010d9ba012 Messages + 176146
    8   SocialUI                            0x00000001110de0b1 -[SOViewController loadView] + 93
    9   AppKit                              0x000000011250c888 -[NSViewController view] + 41
    10  Messages                            0x000000010d9b9876 Messages + 174198
    11  Messages                            0x000000010d9b9829 Messages + 174121
    12  Messages                            0x000000010d9b9610 Messages + 173584
    13  Messages                            0x000000010d9b36b1 Messages + 149169
    14  AppKit                              0x00000001126b141c -[NSWindowController _windowDidLoad] + 450
    15  AppKit                              0x0000000112698016 -[NSWindowController window] + 110
    16  Messages                            0x000000010d9b29d9 Messages + 145881
    17  Messages                            0x000000010d9b27ce Messages + 145358
    18  libdispatch.dylib                   0x0000000114aad2ad _dispatch_client_callout + 8
    19  libdispatch.dylib                   0x0000000114aad21c dispatch_once_f + 79
    20  Messages                            0x000000010d9b2746 Messages + 145222
    21  Messages                            0x000000010daaf8ac Messages + 1181868
    22  AppKit                              0x00000001127b9364 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 353
    23  AppKit                              0x000000011242036b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
    24  Foundation                          0x00000001111a8f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
    25  Foundation                          0x00000001111a8d7d _NSAppleEventManagerGenericHandler + 106
    26  AE                                  0x0000000114632e1f _Z20aeDispatchAppleEventPK6AEDescPS_jPh + 381
    27  AE                                  0x0000000114632c32 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 31
    28  AE                                  0x0000000114632b36 aeProcessAppleEvent + 315
    29  HIToolbox                           0x00000001165d4161 AEProcessAppleEvent + 56
    30  AppKit                              0x000000011241c246 _DPSNextEvent + 1026
    31  AppKit                              0x000000011241ba2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    32  AppKit                              0x000000011240fb2c -[NSApplication run] + 553
    33  AppKit                              0x00000001123fa913 NSApplicationMain + 940
    34  libdyld.dylib                       0x0000000114ae35fd start + 1
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x0000000114c73866 __pthread_kill + 10
    1   libsystem_pthread.dylib                 0x0000000114d7835c pthread_kill + 92
    2   libsystem_c.dylib                       0x0000000114ba9bba abort + 125
    3   libc++abi.dylib                         0x00000001149c2141 abort_message + 257
    4   libc++abi.dylib                         0x00000001149e7abc default_terminate_handler() + 264
    5   libobjc.A.dylib                         0x00000001116d430d _objc_terminate() + 103
    6   libc++abi.dylib                         0x00000001149e53e1 std::__terminate(void (*)()) + 8
    7   libc++abi.dylib                         0x00000001149e5456 std::terminate() + 54
    8   libobjc.A.dylib                         0x00000001116d40b0 objc_terminate + 9
    9   libdispatch.dylib                       0x0000000114aad2c1 _dispatch_client_callout + 28
    10  libdispatch.dylib                       0x0000000114aad21c dispatch_once_f + 79
    11  com.apple.iChat                         0x000000010d9b2746 0x10d98f000 + 145222
    12  com.apple.iChat                         0x000000010daaf8ac 0x10d98f000 + 1181868
    13  com.apple.AppKit                        0x00000001127b9364 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 353
    14  com.apple.AppKit                        0x000000011242036b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
    15  com.apple.Foundation                    0x00000001111a8f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
    16  com.apple.Foundation                    0x00000001111a8d7d _NSAppleEventManagerGenericHandler + 106
    17  com.apple.AE                            0x0000000114632e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
    18  com.apple.AE                            0x0000000114632c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    19  com.apple.AE                            0x0000000114632b36 aeProcessAppleEvent + 315
    20  com.apple.HIToolbox                     0x00000001165d4161 AEProcessAppleEvent + 56
    21  com.apple.AppKit                        0x000000011241c246 _DPSNextEvent + 1026
    22  com.apple.AppKit                        0x000000011241ba2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    23  com.apple.AppKit                        0x000000011240fb2c -[NSApplication run] + 553
    24  com.apple.AppKit                        0x00000001123fa913 NSApplicationMain + 940
    25  libdyld.dylib                           0x0000000114ae35fd start + 1
    Thread 1:
    0   libsystem_kernel.dylib                  0x0000000114c73e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000114d78f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000114d7bfb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x0000000114c74662 kevent64 + 10
    1   libdispatch.dylib                       0x0000000114aaf43d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x0000000114aaf152 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib                  0x0000000114c73e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000114d78f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000114d7bfb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x0000000114c73e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000114d78f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000114d7bfb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x0000000114c73e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000114d78f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000114d7bfb9 start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x0000000114c6fa1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x0000000114c6ed18 mach_msg + 64
    2   com.apple.CoreFoundation                0x0000000113769155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x0000000113768779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00000001137680b5 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit                        0x00000001125bc16e _NSEventThread + 144
    6   libsystem_pthread.dylib                 0x0000000114d77899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x0000000114d7772a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x0000000114d7bfc9 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000114d7e310  rcx: 0x00007fff5226f898  rdx: 0x0000000000000000
      rdi: 0x0000000000000707  rsi: 0x0000000000000006  rbp: 0x00007fff5226f8c0  rsp: 0x00007fff5226f898
       r8: 0x00000001149e8ab4   r9: 0x0000000114bd1900  r10: 0x0000000008000000  r11: 0x0000000000000202
      r12: 0x00007fff5226fa20  r13: 0x00000001116cf954  r14: 0x0000000000000006  r15: 0x00007fff5226f900
      rip: 0x0000000114c73866  rfl: 0x0000000000000202  cr2: 0x0000000114ba9b3d
    Logical CPU:     0
    Error Code:      0x02000148
    Trap Number:     133
    Binary Images:
           0x10d98f000 -        0x10dbe2fff  com.apple.iChat (8.0 - 4226) <212E34A8-B310-3729-8D11-879E9985A0BD> /Applications/Messages.app/Contents/MacOS/Messages
           0x10dcaf000 -        0x10dcb3ff7  com.apple.communicationsfilter (10.0 - 1000) <8D274137-331A-3E22-B0EF-86D6D1913C87> /System/Library/PrivateFrameworks/CommunicationsFilter.framework/Versions/A/Com municationsFilter
           0x10dcbd000 -        0x10dd15ff7  com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
           0x10dd62000 -        0x10dd6bff7  com.apple.iChat.InstantMessage (8.0 - 4203) <D4A1D794-4A83-3D7A-8C70-4F0342D7541A> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
           0x10dd7b000 -        0x10ddd0fff  com.apple.iChat.IMRenderingFoundation (7.0 - 800) <BE862332-71C6-383C-AE3E-B43063427AF2> /System/Library/PrivateFrameworks/SocialUI.framework/Versions/A/Frameworks/IMRe nderingFoundation.framework/Versions/A/IMRenderingFoundation
           0x10de14000 -        0x10de5dfff  com.apple.CoreMedia (1.0 - 1273.49) <D91EC90A-BFF1-300D-A353-68001705811C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
           0x10de8f000 -        0x10ded0ff7  com.apple.avcore (8.0 - 900) <A423FBCF-A39C-3124-9C75-B99B8F446E6C> /System/Library/PrivateFrameworks/AVCore.framework/Versions/A/AVCore
           0x10def3000 -        0x10df41ff9  libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
           0x10dfae000 -        0x10dfc7fff  com.apple.AssistantServices (1.1 - 132) <8046BCBE-4F58-3F51-85A2-4F876C299B5E> /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Assist antServices
           0x10dfec000 -        0x10e06afff  com.apple.SAObjects (3.0 - ???) <402D8DD3-9675-3186-92F0-232E5F1E85B7> /System/Library/PrivateFrameworks/SAObjects.framework/Versions/A/SAObjects
           0x10e1d1000 -        0x10e209ff7  com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
           0x10e242000 -        0x10e243fff  com.apple.AddressBook.LocalSourceBundle (8.0 - 1369) <FC0AC7FD-5351-3F6B-9D24-DD3BAA52C5ED> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
           0x10e248000 -        0x10e26ffff  com.apple.SocialAppsCore (8.0 - 4218) <17F24E54-95D6-3927-9D2B-5FD731289E1D> /System/Library/PrivateFrameworks/SocialAppsCore.framework/Versions/A/SocialApp sCore
           0x10e288000 -        0x10e2ecfff  com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
           0x10e32b000 -        0x10e3bffff  com.apple.Bluetooth (4.2.3 - 4.2.3f10) <633E8260-2E5E-3640-9582-D159C3FF0636> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
           0x10e438000 -        0x10e441fff  com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
           0x10e452000 -        0x10e452fff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
           0x10e45a000 -        0x10e45afff  com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
           0x10e45f000 -        0x10e6a5fff  com.apple.AddressBook.framework (8.0 - 1369) <3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
           0x10e911000 -        0x10e911fff  com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
           0x10e91b000 -        0x10eb74ff9  com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x10ecc1000 -        0x10ed2bff7  com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
           0x10ed60000 -        0x10ed6efff  com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
           0x10ed77000 -        0x10edc8ff3  com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
           0x10edf4000 -        0x10ef2aff6  com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
           0x10f022000 -        0x10f050ff7  com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
           0x10f084000 -        0x10f23cff3  libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
           0x10f2e5000 -        0x10f301fff  com.apple.frameworks.preferencepanes (16.0 - 16.0) <059E99D8-67C2-3B59-B5E7-850DD7A92D75> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
           0x10f324000 -        0x10f4c0ff3  com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
           0x10f59b000 -        0x10f6eeff7  com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
           0x10f78b000 -        0x10f78bfff  com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
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           0x11a6bd000 -        0x11a723fff  com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
           0x11a786000 -        0x11a7d3fff  com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
           0x11a7e1000 -        0x11a7e7ff7  com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
           0x11a7f7000 -        0x11a801ff7  com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
           0x11a80c000 -        0x11a836ff7  libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
           0x11a841000 -        0x11a854ff7  com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
           0x11a86c000 -        0x11a86eff7  com.apple.SecCodeWrapper (3.0 - 1) <F5107AD0-20CD-328C-8B2E-74CB6F3169F6> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
           0x11a876000 -        0x11a87efff  libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
           0x11a889000 -        0x11a88dfff  com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
           0x11a898000 -        0x11a89bfff  com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
           0x11a8a8000 -        0x11a8bafff  com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
           0x11a8d8000 -        0x11a8f0ff7  com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
           0x11a902000 -        0x11a903ff7  com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
           0x11a908000 -        0x11a90aff7  com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
           0x11a912000 -        0x11a99aff7  com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
           0x11a9f1000 -        0x11aa3cfff  com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
           0x11aa7e000 -        0x11ad0fff7  com.apple.AOSKit (1.06 - 176) <35525B2F-B02F-31FD-A3B2-FD6AE6D32C11> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
           0x11ad3c000 -        0x11bb8afff  com.apple.WebCore (9537 - 9537.74.11) <9683BA7C-A04B-3E33-B195-DCF1C2CABF95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
           0x11c4f8000 -        0x11c534ff7  com.apple.ids (10.0 - 1000) <632F7192-0399-34C8-B6BB-463D2F4370E0> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
           0x11c553000 -        0x11c555ff7  com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
           0x11c561000 -        0x11c572fff  com.apple.idsfoundation (10.0 - 1000) <D3E6646B-4118-30D3-B4F7-DA9A28B396E4> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
           0x11c584000 -        0x11c5dbfff  com.ap

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Imessage on macbook pro retina not working

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    Hey vero smith,
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    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Thanks,
    Matt M.

  • IMessage on MacBook Pro DOES NOT allow me to sign in with my Apple ID. What can I do?

    I live in Italy, I tried to sign in with FaceTime or iMessage (Messages) on my MacBook Pro with my apple ID that i use on iPad and iPhone but it does not work. It just says there is an error with the server.
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    The following previous discussion may help, in particular the last post (1/22/2014 by frankjet7): https://discussions.apple.com/message/21295536#21295536

  • IMessage on MacBook Pro not connected to iPhone

    Messages on my MacBook Pro no longer seem to be connected to my iMessages. When I go into older messages, the recipient names are highlighted red, despite being iPhone users - and using phone numbers as addresses. When I attempt to create a new message, it says "Google Talk" in the text box. Any suggestions?

    I would recommend upgrading to Mavericks.  I had this issue on my 2010 MBP 13" inch and the free upgrade from apple solved the issue.

  • IMessage on Macbook Pro is wrong number?

    I have a Macbook Pro and my old phone number (which is no longer active) is still hooked up to my iMessaging system on my laptop.  Is there a way to update that phone number to my current one, so I can also recieve messages on my laptop?

    Associate your mobile number with your Apple ID, if you haven't already done so.
    Sign out of iMessage on the Mac:
    Messages ▹ Preferences ▹ Accounts ▹ Sign out
    and on the iPhone:
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    Then, on the phone, tap
    Use Your Apple ID for iMessage
    Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
    Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

  • How to completely reset iMessage on MacBook Pro

    I have tried literally every single thing, including scheduling an appointment with AppleCare... to which I got disconnected and never received a callback.  My iMessages on my Mac is not sending messages to any iphone.  I would just like to simply RESET the whole set up of iMessage, as if I just received this Mac if possible. 
    How do I completely reset iMessage on a MacBook Pro?
    Thank you.

    Back up all data.
    Quit Messages if it’s running. Force quit if necessary. Relaunch it and test after each of the following steps. If the problem isn't resolved, quit again and go on to the next step.
    Step 1
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 2
    Hold down the option key and select
              Go ▹ Library
    from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
              Caches/com.apple.Messages
              Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
              Containers/com.apple.iChat
              Containers/com.apple.soagent
              IdentityServices
    Leave the Library folder open. Log out and log back in.
    Step 3
    Go back to the Finder and move the following item from the open Library folder to the Desktop:
              Messages
    Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
    If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place.
    Step 4
    In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
              com.apple.iChat
              com.apple.ids
              com.apple.imdsmsrecordstore
              com.apple.imessage
              com.apple.imservice
    Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
    Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
    Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
    If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post your results.
    If you later decide that you don’t like the results of Steps 3 and 4, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup.

  • Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

    Hi
    I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
    I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
    Just for your information, this is the version of macbook i am using
    MacBook Pro (Retina, 13-inch, Late 2013)
    2.4 GHz Intel Core i5
    8 GB 1600 MHz DDR3
    251GB Flash storage
    As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
    Regards
    Shreyas

    Hi Barney,
    Here is the output you seek -->
    Problem description:
    FaceTime takes 30 seconds to open up
    EtreCheck version: 2.1.8 (121)
    Report generated 19 April 2015 8:13:14 am IST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
        MacBook Pro - model: MacBookPro11,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery Health: Normal - Cycle count 430
    Video Information: ℹ️
        Intel Iris
            Color LCD spdisplays_2560x1600Retina
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 23:47:26
    Disk Information: ℹ️
        APPLE SSD SM0256F disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Viscosity
        [not loaded]    com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
        [not loaded]    com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
        [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
        [running]    net.juniper.pulsetray.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.macromates.auth_server.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.realvnc.vncserver.plist [Click for support]
        [loaded]    com.sparklabs.ViscosityHelper.plist [Click for support]
        [running]    net.juniper.AccessService.plist [Click for support]
        [not loaded]    net.juniper.UninstallPulse.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        ClickToFlash
        Reload Button
        YoutubeWide
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            18%    mds
            15%    Safari
             6%    WindowServer
             5%    com.apple.WebKit.Networking
             1%    ocspd
    Top Processes by Memory: ℹ️
        455 MB    softwareupdated
        206 MB    Microsoft Outlook
        153 MB    com.apple.WebKit.WebContent
        146 MB    WindowServer
        137 MB    Safari
    Virtual Memory Information: ℹ️
        298 MB    Free RAM
        3.76 GB    Active RAM
        3.36 GB    Inactive RAM
        1.17 GB    Wired RAM
        4.45 GB    Page-ins
        901 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 18, 2015, 08:25:23 AM    Self test - passed
        Apr 17, 2015, 06:29:29 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
        Apr 17, 2015, 03:11:05 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details]

  • Can't login to Facetime and iMessage on macbook pro

    Very recently, I am unable to log in to iMessage and Facetime on my macbook pro.    I also have an iMac and I am not having any issues with that.
    When I try to login it says:
    Could not sign in to iMessage.
    An error occurred during activation. Try again.
    Any help would be greatly appreciated.

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait for it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
               ▹ System Preferences... ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
               ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
              Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
    Step 11
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/com.apple.apsd.plist
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
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              Go ▹ Go to Folder...
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