IMessage periodically stops working requiring reset - Verizon IPhone 5

I recently switched from AT&T to Verizon for the IPhone 5 and IMessages on my phone will periodically stop sending and receiving messages even though LTE is working. The only fix is for me to restart the phone or enter and exit airplane mode, resetting the cellular data. Is Apple or Verizon working on this problem?

This is a big problem right now. So far the ONLY fix we have seen is to restore your phone back to defaults (via iTunes) and setup your iPhone as a new phone (and not restoring from a backup). Then you have to reset everything up on your phone...big pain in the ace! Everytime you restore from a backup (iTunes or iCloud) you will have this problem with the apple push service daemon crashing on your phone-you can see this in settings/general/about/diagnostics logs...as soon as it crashes you will loose iMessage, FaceTime, all push email notifications, etc (anything that uses APple's push service)...so far no fix, hopfully soon!!!!!

Similar Messages

Why does my iSight camera periodically stop working, requiring PMU reset?

Just wondering why this happens?
Using a Feb 2011 Macbook Pro with OSX Lion 10.7.4
It seems that every time i use my built-in iSight camera, then the next time i go to use it, it can not be found. This requires that I reset the PMU, which is kind of annoying. Then it works for a few weeks and the cycle of iSight begins again.
Why does this happen? It seems pretty trivial to consistently recognize a camera which is wired into my computer. Is there something I could do to prevent this from happening again? I have tried turning it on and off again.
And currently, this article is linking to the reset instructions for Intel iMac instead of the Macbook Pro page...
http://support.apple.com/kb/HT2090
Thank you

dcunited001 wrote: ... Just wondering why this happens? ...
Because something is wrong.
dcunited001 wrote: ... Is there something I could do to prevent this from happening again? ...
One of the following will fix it.
(0) If you need help with the following suggestions,
      you might rather contact your local retailer or
      Apple Authorized Service Provider (AASP) for help.
      They can help you or determine whether your Mac
      needs hardware service or only a software problem.
(1) Close all open apps that use the camera and then
     try again with only one app running at a time.
     If the problem continues, delete any Log-In items and
     Dashboard Widgets that might be using your camera.
(2) Try Apple's http://support.apple.com/kb/HT2090
     Be sure to use the correct SMC/PMU reset procedure
     for your particular MBP model: model with a battery
     you should not remove on your own
     If these suggestions do not help, yours may be a
     hardware problem that will require a professional fix.
    Unless you have a current backup, make one now.
    Then use the final "Troubleshooting" suggestion:
"... contact Apple or an Apple-Authorized Service Provider for service."
(3) If you want to try one more thing on your own first,
     you can use Disk Utility to repair permissions. Then
     download and apply the latest Lion Combo Update:
      http://support.apple.com/kb/DL1524
    Repair permissions again immediately following the
    system restart that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of iSight. See your AASP for hardware problems.
dcunited001 wrote: ... article is linking to the reset instructions for Intel iMac instead of the Macbook Pro page...
The article actually has THREE links to TWO different SMU/PMU reset instructions:
• iMac G5 (iSight),
• Intel-based iMacs;
• MacBook and MacBook Pro
You should use the last one ( http://support.apple.com/kb/HT3964 ) Yes, it is the same article as for iNtel-based iMacs, but it is the correct one for you.
The important thing is to page down to the section entitled "Resetting the System Management Controller (SMC)".   Then click the reveal triangle ( ▶ ) to see and carefully follow the specific reset instructions for "Resetting the SMC on portables with a battery you should not remove on your own". This is the proper reset process for your "Feb 2011 Macbook Pro".
Message was edited by: EZ Jim
Mac OSX 10.7.4

FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. Can u please help???

FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. The message says "FaceTime (iMessage) Activation: Could not sign in. Please check your network connection and try again". My network is perfectly alright as I keep buying on the App Store. can u please help out???

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

I have changed my account to SIM only and when I put my new SIM Card into my iPhone 4 it just says 'no service' in the top left corner, also iMessage has stopped working too. I can only use my phone on my WiFi at the moment, does anyone have any idea?

I have changed my account to SIM only and when I put my new SIM Card into my iPhone 4 it just says 'no service' in the top left corner, also iMessage has stopped working too. I can only use my phone on my WiFi at the moment, does anyone have any idea?

I already have, I contacted Orange yesterday and they said I will receive a text to confirm the registrastion for my new SIM Card, they said the text would arrive between 2 and 24 hours and its been over 24 hours with no text recieved

My IPhone 5's Imessages just stopped working and I tried restarting and then turning them off and turning them on. It now says "Waiting for activation" and has said this for 15 minutues.

My IPhone 5's Imessages just stopped working and I tried restarting and then turning them off and turning them on. It now says "Waiting for activation" and has said this for 15 minutues.

At the time of this post, there seems to be a problem with iMessage and Facetime but only some users are affected.
http://www.apple.com/support/systemstatus/

New iPad tethered to iPhone 4 both on iOS 6, iMessage has stopped working.

Since updating to iOS 6 on both devices, iMessage has stopped working on the iPad when tethered.
It still works on the home wifi, but the progress bar goes to about 95% done before a send failure message comes up.
I haven't found any other apps not working over the tethered 3G network
iMessage is turned on and works elsewhere.

Hello square_one,
Thanks for using Apple Support Communities.
Please follow the article linked to below to ensure your Messages notifications are configured correctly.
iOS: Understanding notifications
http://support.apple.com/kb/HT3576
Take care,
Alex H.

IMessage suddenly stopped working!

If someone could please help me figure out how to get my iMessages back I would be VERY greatful.
I have been living in Thailand using my American phone without issue for 3 months now. Yesterday, my iMessages suddenly stopped working (this is how I contact many friends and family). It is partially working - it sends messages from my "appleid" which is my college e-mail address that I no longer have access to, and many people I communicate with do not have. How can I get it to send/recieve iMessages using my phone number again?
When I go into Messages, and iMessage, and type in my id, it says "waiting for activation". In the meantime, I can still send/recieve messages using my email, but not my phone number. I have tried rebooting my phone, resetting network settings, resetting all settings, and nothing seems to work. I am constantly connected through wifi, and I cannot figure out the issue.
Please help!!

For troubleshooting help, see: http://support.apple.com/kb/TS2755

HT1937 My imessage isn`t working properly from my iphone. what could be the problem? how can I found out? the internet is working and in ipad i can send message.

My imessage isn`t working properly from my iphone. what could be the problem? how can I found out? the internet is working and in ipad i can send message.

I have no idea what the "freezer fix" is, nor why anyone would think temporary exposure to cold will somehow fix a hardware issue with a 100% solid state device. Also, actually freezing your iPhone may very well itself cause damage.
If you dropped it and wifi immediately failed to work, the odds are you inflicted physical damage to it - perhaps the antennae connection internally. You could try a simple reset and see if that helps, but if not, you need to take it into Apple for an evaluation and diagnosis.
If it has internal damage, since you dropped it, your warranty no longer applies. Apple does not repair iOS devices, the merely swap them for factory refurbished units (and send your damaged one back to the manufacturer in China for refurbishment or recycling). You would ahve to pay the out of warranty replacement fee (look on your country's Apple web site, under support for the iPhone for fees).

My iMessage is not working, i have an iPhone 4s and just updated the software to iOS 5.1

My iMessage is not working, i have an iPhone 4s and just updated the software to iOS 5.1

I turned my phone off and on again and it works now.

My IMessage has stopped working as every time I try to sign in it says 'An error occurred during activation'. How do you fix this?

My IMessage has stopped working as every time I try to sign in it says 'An error occurred during activation'. How do you fix this?

Hi,
Have you activated messages on your settings page?
HW

MacbookPro (Late 2013) FaceTime/iMessage suddenly stopped working "FaceTime Failed"

FaceTime/iMessage suddenly stopped working "FaceTime Failed" although i am calling the same number, what can i do to fix this?

Hello cameronmhill,
It sounds like you are unable to use FaceTime on your Mac with an error that it has failed. I recommend these troubleshooting steps from the article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
Toggle FaceTime off and on in FaceTime > Preferences.
If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
Troubleshooting FaceTime for Mac
You can make FaceTime calls using the FaceTime app. You can call FaceTime users whose contact information is in Contacts. You can add contacts and edit contact information in either FaceTime or Contacts. To place a video call, you may use a phone number or email address.
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct
Thank you for using Apple Support Communities.
All the best,
Sterling

Why my itunes store stop working? and my iphone 5 dont have a radio?

why my itunes store stop working? and my iphone 5 dont have a radio?

Hello there, jbenjaminii.
The following Knowledge Base article offers up some great recommendations for troubleshooting the issue you're describing:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My imessage suddenly stopped working

My imessage suddenly stopped working.I tried everything. Changed settings (time, country, contacts, calendars e.t.c.), changed my password... But it again writtening "wrong password or apple id". Password and apple id work with appstore.i'm from ukraine, help, please!

Yeah, I had a look around before and have looked at those again now and none of them work for me.
Some people mention that when during iMessage on and off again in settings > messages it's asking people for a password/ apple id and mine doesn't even have that. not sure whats going on.

After upgrading my iphone 4s software to 6.1.2, the sounds have stopped working, After upgrading my iphone 4s software to 6.1.2, the sounds have stopped working!

After upgrading my iphone 4s software to 6.1.2, the sounds have stopped working, After upgrading my iphone 4s software to 6.1.2, the sounds have stopped working? Can it be recovered or a Hardware has to be replaced. I tried restoring my phone, but it did not work. Any solutions?

alisportshots wrote:
I have a similar problem, but after following your suggestion of deleting my iphone backup and then turning backup back on again, I needed to plug my phone into my computer to sync the backup. I re-tried to do an icloud backup and it again told me that "the last backup could not be completed"... since I had deleted the backup, it says the "Last backup: never". Ugh. I reconnected my iPhone 4S to my computer and iTunes so I could sync my phone and do a backup... it's still "waiting for sync to start"...
For your iCloud backup, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
If you turned iCloud backup off and try to sync to create a backup on your computer and got a "waiting for sync to start" error, it may be caused by a corrupt backup on your computer. You could try deleting your last backup by opeing iTunes and going to Preferences>Devices, clicking on your last backup and clicking Delete Backup. Then try again.

HT3964 isight camera periodically stop working

isight camera periodically stop working in all applications but google hangouts. Mac Pro mid 2012, OSX 10.9.2

I tried many cures advised in other topics, but it helps only for a short time. then it again repeats

IMessage periodically stops working requiring reset - Verizon IPhone 5

Similar Messages

Maybe you are looking for