Imessage - phone number cannot be changed

i changed my sim card and imessage is showing my old number as part of its setiings in "you can be reached by imessage at:" its greyed out and cannot be changed to my new number - an idea how to change these settings have tried to switch off and restart and log out all my other devices - no luck

Hello dmken,
Thank you for the details of the issue you are experiencing with your iPhone. It sounds like your reactivate iMessage.
I recommend signing out of your Apple ID, and then turning iMessage and FaceTime off.
To sign out of your Apple ID
Go to Settings > FaceTime, tap your Apple ID, and select Sign Out.
Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out.
Next, restart your iPhone, and then enable iMessage and FaceTime and sign back in. You can find more information at the following link:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M.

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After I downloaded my iOS7 on my iPhone and iPad my iMessage phone number has been changed

After I downloaded the new 7 operating system my iMessage no longer uses my phone number, it's changes my number!?

Same issue here. My iphone has the correct number. But on my Ipad, it shows my email address and the phone number of my iPhone and NOT my iPad. Very frustrating.

How do I change the iMessage phone number on my iPad.

Hello:
I've searched and can't find this exact problem in any other thread. How do I change the iMessage phone nubmer on my iPad. It is NOT the same as my iTunes phone number.
My wife and I share an AppleID. When I updated my iPad to iOS6 her phone number became my iMessage phone number. Now, I get all her iMessages between her and her contacts and not my own. The email is still my iTunes account email.

If you go to General>Messages>ReceiveAt and then add an additional Apple ID, if you dont have an other Apple ID, you will have to create a new one. Also, if you dont want to receive your current messages, you can remove the number/Apple ID, but only if you have 2 or more Receiving accounts. (including your current) If you dont want to use iMessage at all, just simply switch iMessage from "On" to "Off"
Hope this helped,
From hamishryan6

How do you change the iMessages phone number?

how do you change the iMessages phone number on the iPad mini?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
 Cheers, Tom

TS4268 Need to reset IMessage phone number on iPad mini , how do I do it

Need to reset IMessage phone number on iPad mini , how do I do it

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Troubleshooting Messages http://support.apple.com/kb/TS2755
 Cheers, Tom

Send and Receive iMessages: Phone number is greyed out

I just updated to IOS8...then iTunes informed me i had to restore my phone, so I did and now my phone will only send/receive texts to my email or iCloud account. It won't work to choose my phone number, it is greyed out.
Please help!!

Hi there brosterl,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you're using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
Sign in to your Apple ID on your other iOS devices.
-Griff W.

IMessage (phone number) not an option in messages accounts

I can't seem to get Messages on my mac to link to my phone number to send and receive iMessages. I have done it before and it was quite simple but now when I try to add it, there's not even an option in my accounts pane for adding a phone number. I have signed in and out on my phone and computer and searched for an answer or similar problem but haven't seen much. HELP! Below is a screenshot of what my messages/preferences/accounts looks like. I can't figure out where on here to set up my phone number. Thanks in advance for any help!

Thanks! That sort of helped. I had already look at this and done the iMessage steps but I realized I was signed in to iMessage with the right info but not FaceTime.
Apple wont let you change your apple ID so I have an icloud email and an apple ID email and it gets confusing. THANKS!

Restore to new iPad- iMessage phone number is wrong

I lost my wifes iPad 1 to the band of grey. Purchased anew iPad 4 for me, restored my iPad 2 with the iPad 1 backup .everything worked except that the phone number is not updated. How do I change the number in iMessage?

Hey michaelfromgreenwood,
Thanks for the question. The phone number that appears in iMessage settings is going to depend on an iPhone that is associated with your Apple ID. For more information, see this article:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Phone number missing on iPad or iPod touch
If your phone number is not listed on an iPod touch or iPad, follow these steps:
1. Update to the latest version of iOS.
2. Verify that you're using the same Apple ID that you are using on your iPhone.
3. On your iPad or iPod touch, sign out of your Apple ID in the following locations:
          - Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
          - Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
4. Sign in to your Apple ID with FaceTime and iMessage.
If your phone number is still not listed, follow these steps:
1. Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
          - Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
          - Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
2. Sign in to your Apple ID on your iPhone.
3. When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and also in Settings > FaceTime.
4. Now sign in to your Apple ID on your other iOS devices.
Thanks,
Matt M.

How to disable an iMessage phone number on selective devices?

I am using an iPhone 5S along with family sharing and my other family members(with their multiple other Apple devices including iPhone 5c, iPad Air, and iPhone 6) have the option to receive and send messages using my phone number. So, I was wondering if there is a way to remove my phone number from their devices to they no longer have the option to use my phone number from their devices.

Go to said device - settings - imessage : can be reached at and start a new convo - remove/uncheck your number and apple id.

IMessage phone number on iPad

I have two iphones and one ipad on my Apple Id account. The ipad keeps using phone1's number and not phone2's for imessage. How do I change the number to phone2 instead of phone1?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
 Cheers, Tom

Imessage phone number

I just moved from Australia to Canada. I got a new SIM card and number and have my phone working fine. But when I am texting, my old, Australian number keeps showing up on people's phones.
I have gone into Settings-Messages-Send&Receive to change it from my old Aussie phone number to my new Canada one but it is greyed out and won't allow me to change it.
How do I do this?

no luck. Also turned it off then on again.
I have changed my number in my apple ID account, hoping that would do it.

IMessage phone number grayed out

Hello,
My phone number is grayed out in iMessage. I've restarted my phone and reset the network settings, etc. I've also logged out of iMessage and back it but it's still grayed out. The same thing happens with FaceTime.
Thoughts.

Not sure what you mean by "it won't let me send with my number using iMessage"?
Again, that is how it looks normally:
The first number you see listed above is the number of the iPhone that iMessages is set up on. The second number is another iPhone number that I manually entered.
You can see that the first number is greyed out (as it should be).
Does your number have a check mark next to it?
If not, then that is the issue, not that it is greyed out.
If the number does not have a check mark next to it, then sign out of iMessage by clicking on your Apple ID at the top of the screen under Settings>iMessages, and then sign back in again. Do the same with FaceTime if that is the issue there.
Cheers,
GB

Imessage phone number link up

I am not able to link my phone number to imessage. What should i do to link it?

Hello there, Mukund Nirmal Kumar.
The following Knowledge Base article provides some valuable information to review on linking your iOS device:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
If you have reviewed this information and the issue persists, please feel free to elaborate further or provide the specific error message you may be recieving.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS4268 How can I remove an imessage phone number?

How can I remove a mobile phone number from Settings>Messages>Send & Receive?

Deactivate iMessage on both devices.
Sounds like iMessage for your ID was initially activated on her device.
Then sign in with the correct ID on your device and activate iMessage, it should like to your number. If it does, repeat with her ID on her device and confirm everything is as desired.

My mum's phone number has been changed without not...

I would really appreciate some advice.
My mother’s phone number suddenly changed a few days ago. BT says it will take weeks to get it changed back, and tell her that she has to reapply as a new customer and set up a new direct debit agreement. She’s been in the same house with the same number for almost 50 years, a BT customer since BT was invented, and there’s no reason for this to have happened.
When she first noticed the problem (people couldn’t contact her as her number was ‘not recognised’, but she could still phone out) she contacted BT and was told that her old number would be reconnected the next day (on 8th Sept) but that didn’t happen. Luckily she had the presence of mind to ask BT what number she appeared to be phoning from, to find out what her 'new' number is.
Today she’s been on the phone to BT for hours (mostly on hold, being cut off, etc). Now she's being told that she cancelled her contract, which is not the case (and in any case, why does she have this new number, and why was she told something quite different when she first called?).
Is there anything you can suggest to get her old number back quickly? If she does have to reapply as a ‘new customer’ can she be sure of getting her original number back? My mother is in her 80s and I am really upset that she is being put through this.

Oh dear, one of those phantom disconnections. You know they are actually so common BT have a specialist department that deals with them. I think they are called Priority Back in Service, there is no actual phone number you can ring them on, you have to call 150 as normal and the customer service team are supposed to raise the issue with them to sort out.
You could contact that Mods but they sometimes take 3 days to reply, especially with it being the weekend.

Imessage - phone number cannot be changed

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