IMessage Problem on MacBook Pro

I can't sign in to any iMessage account on my mac.
every time I try to sign in they give me this code: 0347-4366-3116

Ok, nice.
Go to http://www.apple.com/support/contact/ and click on 'Get Started' then choose 'More Products & Services' next choose 'Apple ID' and now 'Other Peripherals' and at last 'The topic is not listed' and enter the text from your first picture. Normally you can select the text in a Dialog window and copy it (cmd-C) so you don't have to type it all…
good luck and let me know whats the  feedback from Apple
enjoy

Similar Messages

  • IMessage Problems on MacBook Pro

    I seem to be having trouble with iMessage on my MacBook Pro. The contacts don't show up when I receive a message. It shows up as the telephone number. iMessage works fine on my iPhone and iPad.

    you will need separate accounts because at the moment it is basically trying to message itself
    it should work then

  • Interesting iMessage Problem between Macbook Pro/iPad 1

    I was recently forced into getting a Macbook Pro (I would have preferred an iMac if I had to buy a Mac at all) and everything has gone as well as can be expected (background: I build PCs and am a Linux user. I am proficient in Mac/Windows/Linux with my preference being Linux > Windows > Mac) except one thing:
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    Any ideas?

    Hi tristesse,
    If you are having issues with receiving messages from your friend’s iPad, you may want to troubleshoot using the steps in this article -
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I have a problem with my Imessage at my macbook pro ,its says it can contact the server and i cant use it ,please solve me this problem

    i have a problem with my Imessage at my macbook pro ,its says it can contact the server and i cant use it ,please solve me this problem

    I am having the exact same problem with the iMessage on both my MacBook pro and my iphone4. It either says the username/password is incorrect or it can not contact the server. Facetime and iCloud works just fine with the same apple id and password. Somebody please help, I am beyond frustrated!

  • IMessage order on MacBook Pro and problems with iPhone iMessage

    Hi,
    I use my iMessage on my MacBook Pro and on my iPhone. In iMessages on my Mac I have it set to use two addresses, my phone number and my icloud email. I have the same on my phone.
    When I receive a message it is ordered correctly on my phone with the most recent being shown last and the oldest I need to scroll to the top. But, on my MacBook when I open messages they seem to be ordered all over the place and I need to scroll up sometimes and I find that the most recent is sandwiched between two others in no real time order. Can anyone help me understand and correct this problem.
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    Matt

    Based on information in another answer I tried the following ...
    After doing what blueno suggested I did have to reboot.  I then had to provide my password lots of times when I logged in.  That still didn't work so I logged out of my iCloud account in Message and logged back in, repaired, and it worked!
    This is what I did:
    1) Open Key Chain Access ( go to Applications>Utilities)
    2) Select Login at the top left side under Keychains
    3) Select All Items on the lower left side under Category
    4) Search for entries of IDS.
    5) Highlight and delete all entries that has IDS.
    6) Search for entries of FaceTime
    7) Highlight and delete all entries of FaceTime
    8) Search for entries of Messages (I also found entries containing Message (singular, not plural), but didn't delete these.)
    9) Highlight and delete all entries of Messages
    10) Reboot!
    11) Log back in and when requested log back into iCloud account (I got asked for the password multiple times)
    12) Log out of iCloud account in iMessage (Not sure if this is needed)
    13) Log back into iCloud account in iMessage.
    14) On iPhone in Settings/Messages/Text Message Forwarding turn off forwarding to my iMac.
    15) Turn Text Message Forwarding back on for my iMac (re-pairs and I entered the new number)
    16) Could send text messages from my iMac!!!!!
    But it was short lived.  One message was sent using SMS (that should have gone through using iMessage and then back to the same error message.  So I am back to square one.

  • HT4245 my iMessage on my macbook pro mountain lion won't work.

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    Ok...
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  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Disconnect
        Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
        Destinations:
            Backup [Local]
            Total size: 63.67 GB
            Total number of backups: 1
            Oldest backup: 2015-02-23 16:16:08 +0000
            Last backup: 2015-02-23 16:16:08 +0000
            Size of backup disk: Too small
                Backup size 63.67 GB < (Disk used 80.29 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    loginwindow
             0%    AppleSpell
             0%    SophosUIServer
             0%    SophosAntiVirus
    Top Processes by Memory: ℹ️
        118 MB    InterCheck
        101 MB    SophosScanD
        60 MB    Dropbox
        54 MB    mds_stores
        41 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
        1.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 21, 2015, 11:18:52 AM    Self test - passed
        Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
        Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

    Linc Davis wrote:
    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
    The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB  RAM installed.  The Etrecheck report can be very informative if one takes the time to examine it. 
    Ciao.

  • I clicked on iMessage on my Macbook Pro today for the first time, and now NOTES keeps opening up every 5 seconds, with a new note.  I cannot stop it from opening. If I close it or force close, it opens again in 5 seconds.  I can't get rid of it.  I have

    I clicked on iMessage on my Macbook Pro today for the first time, and now NOTES keeps opening up every 5 seconds, with a new note.  I cannot stop it from opening. If I close it or force close, it opens again in 5 seconds.  I can't get rid of it.  I have tried to clear out the iMessage settings I had put in, and I've tried to adjust the Accounts to not include notes to synch.  But, Notes will not stop.  It opens a new note, and even if you ignore it, it assumes preference every 5 seconds, and the Mac is impossible to use.

    Do you have any Boot Camp or other secondary partitions set up on your system? If so then try running a disk verification routine (chkdsk, etc.) in Windows to repair the disk. While I've not heard of it happening recently, in the past errors in these partitions have resulted in stubborn ghost files appearing in OS X.

  • What is the problem on MacBook Pro retina 15"?

    I just bought a new MacBook Pro retina 15". After unboxing, I turned it on and there was no any problem. But the second time I turned it on and charge battery, I got 2 problems, 1. The machine made noise loudly and 2. The charging is not working. What is the problem on MacBook Pro retina 15"? However, after about 1 hour, it works normally. Should I still use it or sell it before it has more issues?

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • IMessage works on MacBook Pro and iPhone but not iMac

    I am able to send messages via SMS and iMessage on my MacBook Pro and iPhone 5S but not on my iMac.  On the iMac I get "Not Delivered" and "Try Again". I verified that the same iCloud account is being used on all.  I can tell that the iMac and the phone are pairing as I get a message to that effect when I log into the iMac.  All software is up to date 10.10.1 on the Macs and 8.1.2 on the iPhone.
    I have tried logging out of my iCloud account on the iMac and logging back in.  I have tried removing com.appple.imagent.plist from my Library/Preferences and rebooting.  Neither worked though removing the plist file appeared to work but in reality the messages were not being delivered.  Later the behavior went back to giving the error messages.
    I have reported this to Apple but was hoping someone had found a solution.
    This is from the log file when I try to send a message (my iCloud account replaced with xxxxxx, phone number I was texting to replaced with pppppp).
    12/28/14 10:31:13.240 AM
    imagent[617]
    [Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid  User: xxxxxx  ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3  Type: Apple ID  Active: YES  Registration Status: Registered] - No cert found, not in registered URI set
    12/28/14 10:31:13.241 AM
    imagent[617]
    [Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid  User: xxxxxx  ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3  Type: Apple ID  Active: YES  Registration Status: Registered] - No cert found, not in registered URI set
    12/28/14 10:31:13.261 AM
    imagent[617]
    [Warning] callerURI - No bindings !!
    12/28/14 10:31:13.261 AM
    imagent[617]
    [Warning] callerURI - No bindings !!
    12/28/14 10:31:13.262 AM
    imagent[617]
    [Warning] Request to send message: IMMessageItem[outgoing: YES sender=e:xxxxxx; service=iMessage; handle=+1pppppp ; unformatted=(null); country=(null); roomName='(null)'; flags=c; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 0 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484273.218647' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: YES finished: NO sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: NO Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp
    Style: - State: 3 Participants: (
        "[IMDHandle: <+1pppppp:(null):US>]"
    )  Room Name: (null)  Display Name: (null)  Identifier: +1pppppp  Unread count: 0  Row ID: 2  Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69  from NIL ID  fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid  User: xxxxxx  ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3  Type: Apple ID  Active: YES  Registration Status: Registered]
    12/28/14 10:31:13.262 AM
    imagent[617]
    [Warning] Request to send message: IMMessageItem[outgoing: YES sender=e:xxxxxx; service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=c; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 0 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484273.218647' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: YES finished: NO sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: NO Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
        "[IMDHandle: <+1pppppp:(null):US>]"
    )  Room Name: (null)  Display Name: (null)  Identifier: +1pppppp  Unread count: 0  Row ID: 2  Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69  from NIL ID  fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid  User: xxxxxx  ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3  Type: Apple ID  Active: YES  Registration Status: Registered]
    12/28/14 10:31:13.262 AM
    imagent[617]
    [Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
        "[IMDHandle: <+1pppppp:(null):US>]"
    )  Room Name: (null)  Display Name: (null)  Identifier: +1pppppp  Unread count: 0  Row ID: 2  Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69  error: 4
    12/28/14 10:31:13.263 AM
    imagent[617]
    [Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
        "[IMDHandle: <+1pppppp:(null):US>]"
    )  Room Name: (null)  Display Name: (null)  Identifier: +1pppppp  Unread count: 0  Row ID: 2  Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69  error: 4
    12/28/14 10:31:20.390 AM
    imagent[617]
    [Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid  User: xxxxxx  ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3  Type: Apple ID  Active: YES  Registration Status: Registered] - No cert found, not in registered URI set
    12/28/14 10:31:20.391 AM
    imagent[617]
    [Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid  User: xxxxxx  ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3  Type: Apple ID  Active: YES  Registration Status: Registered] - No cert found, not in registered URI set
    12/28/14 10:31:20.414 AM
    imagent[617]
    [Warning] callerURI - No bindings !!
    12/28/14 10:31:20.414 AM
    imagent[617]
    [Warning] callerURI - No bindings !!
    12/28/14 10:31:20.481 AM
    imagent[617]
    [Warning] Request to send message: IMMessageItem[outgoing: YES sender=(null); service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=100005; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 1948 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484280.000000' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: NO finished: YES sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: YES Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
        "[IMDHandle: <+1pppppp:(null):US>]"
    )  Room Name: (null)  Display Name: (null)  Identifier: +1pppppp  Unread count: 0  Row ID: 2  Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69  from NIL ID  fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid  User: xxxxxx  ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3  Type: Apple ID  Active: YES  Registration Status: Registered]
    12/28/14 10:31:20.481 AM
    imagent[617]
    [Warning] Request to send message: IMMessageItem[outgoing: YES sender=(null); service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=100005; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 1948 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484280.000000' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: NO finished: YES sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: YES Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
        "[IMDHandle: <+1pppppp:(null):US>]"
    )  Room Name: (null)  Display Name: (null)  Identifier: +1pppppp  Unread count: 0  Row ID: 2  Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69  from NIL ID  fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid  User: xxxxxx  ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3  Type: Apple ID  Active: YES  Registration Status: Registered]
    12/28/14 10:31:20.482 AM
    imagent[617]
    [Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
        "[IMDHandle: <+1pppppp:(null):US>]"
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