IMessage sending from email instead of phone number

After 5 months of using my iPhone, my iMessage has switched to sending from phone number to sending from my email on the iPhone 5S (Software ios 8.1.3). I have already checked my settings, which state it should be sending from my phone number. In fact when I have deselected my email address as an alternate for iMessage, my messages will not send at all.  I have rebooted my phone as well as signed in and out of iMessage and iCloud. I don't know how to fix this issue, any help will be appreciated. Thanks

Hey emdiers,
I see that you are experiencing a messaging issue on your iPhone. It sounds like you are unable to send SMS messages as well as being unable to send iMessages from your phone number, is this correct? If so, when you turn off iMessage, you will not be able to send any messages whatsoever. Have you found this to be the case? If so, this article has some advice on how to address this issue:
Contact your carrier
If you can't send or receive SMS or MMS messages, contact your carrier to check your text messaging plan.
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-is/HT204065
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Similar Messages

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    Go to your contacts and look up your own contact. To check if you have created an "I", which mean a "yourself" go to "Settings - Mail, Contacts, etc.". Under Contacts you will find "My Infos".
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    My IMessage is sending from my email, and I am recieving
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    Associate your mobile number with your Apple ID, if you haven't already done so.
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  • Cant stop imessage sending from email phone no is greyed out in message/settings/send

    Hi,
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    Hello LouLouN,
    Thanks for using the Apple Support Communities. It sounds like you are not able to configure your iMessage settings to include your phone number, due to it being greyed out. This issue can usually be resolved by simply turning iMessage off, restarting your iPhone, and then turning iMessage back on. 
    For additional information, check out the following articles:
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT204065
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201559
    Cheers,
    Matt M.

  • IMessage using iCloud email and not Phone number

    I have a friend who's messaging me using iMessage but it's coming from her email address instead of her number. I can text her number in a separate message and it will show up as a text on her side, but when she responds back it sends it as an iMessage from her email.
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    Thanks in advance

    First see in https://appleid.apple.com if her apple ID is linked with her iPhone phone number, if not, modify and save changes, then in her iPhone go to settings -> messages -> and deactivate iMessage and activate it again (the phone number should appear in "Receive At" greyed out). Do the same in settings -> FaceTime. After that reboot your iPhone. Hope that works, it worked for me

  • Why does my iMessage show my email instead of my number?

    I went on Message>Send & Receive>Signed Into my Apple ID & all that shows was my number & email. My phone number was in gray font & couldn't be clicked. The only  option they let me use was my email. Why can't I use my number????? People I text can only see my email, instead of my number. HELP!!!!

    Try going to Settings>Messages>Receive At>Caller ID, if your email address is select here select your phone number instead.

  • Why does my iMessage randomly send from my email instead of phone number on my iPhone?

    Hi,
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    Is this a common issue? Do I just remove the email from where I can be reached at? Does doing that disable me from using the messenger app on my mac?

    Unfortunately yes - if you have both phone number and email checked as available then sometimes the choice from where to send appears to be random.
    However you may want to disable the email as a potential contact point on the phone and leave it on in the pad and see what happens - given the cloud based nature of the system it may synchronize at some point but at least you will know .

  • IMessage sending My ID as email instead of phone number

    I've been texting someone through Imeessage, and for a while, when they received my messages, it would show my phone number. Now, my ID comes up as my email address. I tried going onto the message settings, and tried selecting my phone number on the "Send & Receive" option. I tried removing the email, but it won't allow me to remove the email. Any ideas what is going on and how to fix it.

    Howdy Tylorplas20,
    Thanks for using the Apple Support Communities.
    To start troubleshooting this issue where iMessages are being sent from an email address rather than your phone number which is selected, please sign out of iMessage and then sign back in.
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    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
    Cheers,
    Alex H.

  • Imessage sending from email not phone number, why!?

    I use imessage from my macbook, ipad and iphone and have selected my phone number to start new messages, through this Check Settings > Messages > Send & Receive but still my messages send from my email.
    Any thoughts on what I can do?

    When I turn back on all devices, where it says "you can be reached by imessage at" both my phone number and apple id email are checked, but only phone number for "start conversations from"
    If I uncheck my email from  the "you can be reached by imessage" section it sends only from my phone number via iphone and ipad (yay!) but I can not log back in to my messaging on my computer now...
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  • Imessage sends messages from email despite selecting phone number for "start new conversations from"

    On both my phone and my computer I have selected to start new conversations from my phone number, but just now I continued a conversation from my macbook and it sent it from my email address instead of my phone number! All the other answers I found for this question were outdated, I couldn't find "Caller ID" in settings for iOS 8 or Yosemite.

    If this is a continuing conversation, I don't believe the device looks at it as a new conversation, which is what that setting is for, from what I understand. If there is a checkmark by the phone number on all devices, then it should start there, but if the conversation was originally started from the email, I believe it will continue until you start a new conversation.

  • Contact can only send iMessage to my email, not my phone number

    Since Apple released iMessage my friend and I have been iMessaging. As of yesterday, I can still send my friend iMessages as usual, but she can only send iMessages to my email (I have "Receive at" set to my phone number and email, Caller ID set to my phone number). If she tries to send an iMessage to my phone number, as she did before, it will only send as a Text. All of my other iPhone contacts can still send iMessages to my phone number. We've each tried rebooting and switching iMessage on and off (we both have iPhone 4, IOS 5.1.1) without any luck. I realise that iMessage is still technically working with her sending to my email, but we just don't understand why sending to my phone number has suddenly stopped working. Grateful for any suggestions.

    It sounds like something has changed on her end...
    Is she sure she has iMessage turned On? Because that scenario usually occurs when you get an email text from a regular cell phone, i.e. iMessage may be Off on their end.

  • IMessage sending as email instead of number.

    When using iMessage, is it normal for it to be sent as an email? My friends with iPhones will txt me and when I txt back it starts a new conversation entirely with my email as the contact. Is there a way to set it to my phone number? When I recieve iMessages it's never an email.

    Settings > Messages > Receive At > Caller ID.
    What do you have selected for your iMessage Caller ID - your cell phone number or an email address?
    If an email address and changed to your cell phone number, this will not prevent someone you have exchanged iMessages with to address an iMessage to the email address.

  • TS4268 iMessage sending from email receiving at email

    My iMessage will act up randoming and between different number will show up I'm my email box. The same goes for when I kneads age certain people it shows up in their text. Essays box but as my email address which they have never had just wondering why iMessage might switch this and how I can fix the issue. Thank you in advance for any help.

    Hey emdiers,
    I see that you are experiencing a messaging issue on your iPhone. It sounds like you are unable to send SMS messages as well as being unable to send iMessages from your phone number, is this correct? If so, when you turn off iMessage, you will not be able to send any messages whatsoever. Have you found this to be the case? If so, this article has some advice on how to address this issue:
    Contact your carrier
    If you can't send or receive SMS or MMS messages, contact your carrier to check your text messaging plan.
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    https://support.apple.com/en-is/HT204065
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

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