IMessage settings keeps crashing
Every time, when I start iMessage and go into settings it crashes and this error message appears:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00003a3040343288
VM Regions Near 0x3a3040343288:
JS JIT generated code 00003238e1c01000-00003238e1c02000 [ 4K] ---/rwx SM=NUL
-->
MALLOC_NANO 0000600000000000-0000600000200000 [ 2048K] rw-/rwx SM=COW
I tried to open it in safe mode already, but no luck. Does anybody have any clue?
Please post the whole crash report, except the "Anonymous UUID," if present in the header of the report (it may not be.)
Similar Messages
-
For some reason my iPhone 5 has been automatically changing my imessage settings to send/receive from my email rather than my phone number. Even after I go back and correct it the same thing happens again later. Now I cannot receive any texts from a particular number (belongs to iPhone 4 owner) but they can receive mine, how do I fix this???
I assume your phone is using your phone number. Select an E-Mail also. Under the Select Area a new Area should show up offering to choose whether to use the number or the E-Mail to start new conversations. Pick the Phone number. Go to iMessage and start new conversations.
-
Why do my settings keep crashing?
Backround/Issue:
- I have an iPhone 4S with the latest updated software.
- Almost as soon as I got it, it started crashing when I would click on the Settings app button (Settings will open for a second, then abruptly close, sending me back to the home screen).
- Overall, it happens approximately 70% of the time that I access Settings.
Symptoms:
- It doesn't ever crash when I immediately re-open settings after a crash.
- It will start to crash again on opening Settings if I wait 5 to 10 minutes after re-opening following a crash.
Failed solutions:
- The first time I went to the Apple Store, they reset the phone from scratch. Then they restored from back-up. This appeared to work, but shortly thereafter Settings started crashing again.
- My second trip to the Apple Store, they reset the phone and did not restore from back-up. Again this appeared to work, but soon the issue re-appeared.
- My third trip to the Apple Store, they gave me a brand new iPhone. It appeared to work, then started happening again.
- My fourth trip to the Apple Store, they told me to close all open apps. Did not work.
Questions:
- Any other solutions? It appears it is neither software nor hardware related. Could it be my account settings!?
- Would those Settings or LatestCrash logs under Diagnostics & Usage provide any insight into the issue?
Rant:
I hope there is a solution soon, this was my first iPhone and it has really soured my opinion of Apple phones. Not just because of the issues with the phone, but also because the Apple Store was so ineffective at handling the issue. I have wasted countless hours of my time and direct costs such as fuel to drive to the store four times, and the manager said they could not offer me anything as compensation. After 4 unsuccessful trips to the Apple Store, even a token download or two would have been nice. Plus, everytime I go there the store is rammed full of people. Half of them Apple employees. It's worse than the subway during rush hour.I don't want to jinx it. But I was wondering why my Genius Mixes weren't appearing on the iPhone. I have genius turned on within my iTunes, so this was peculiar.
I went into a Genius setting on the iPhone somewhere and activated Genius on the iPhone. It was previously off. There has not been a settings crash since that time. I wonder if having Genius "On" for my iTunes and "Off" for my iPhone was causing the crash? -
IMessage on iPhone 3GS keeps crashing on launch! Help!
Well I try to open iMessage on my iPhone 3GS and it opens but nothing comes up (blank screen)
It stays like for about 5 seconds and then just crashes!
I've tried;
closing app
Restarting
Forcing a reboot
Nothing has worked. Please help!its not your phone bud im having the same problem to keeps crashing and i know its not that the phone is old unless you call 2days old as got it from apple store buch st glasgow on the 14th dec 2011 its an ios issue im sure as my last 1 updated to ios 5 and it wouldnt read sims no longer after speaking to apple they agreed to replace my handset as they are aware that the ios is frying some 3gs model mines was left a brick ie paper weight so if mines is crashing ect i cant even use the camera as it sticks then switches off apple need to sort this ios 5 out
-
My printer setting box has changed and photoshop keeps crashing when I open printer settings
My CS6 keeps crashing when I open printer settings, and the printer setting dialog window has changed
Possibly corrupt preferences.
Hold down Ctrl-alt-shift keys and start Photoshop. A dialog offering to delete the settings should appear. Answer "Yes".
cmd-alt-shift if that's a Mac.
Gene -
IMessages not working; keeps crashing.
My iMessage keeps crashing. I've tried everything, but nothing seems to work. I copied in too many emotes, and now the entire app is crashing. Someone please help!
-mr6tennisHello mr6tennis,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Best of luck,
Mario -
HT5395 My IMessage keeps crashing? How do I fix?
My IMessage keeps crashing? How do I fix?
Hi,
The error Log shows that it is an In/out error with sandboxing.
Sandboxing is a way of separating out the various app so that if one Crashes it does not effect other things.
When an app starts up it tends to Read the .plists linked with it. In some cases it Writes to the .plist(s)
Prior to Sandboxing iChat and Messages 7 in Mountain Lion would Read and Write to the .plists straight in ~/Library/Preferences
The Sandboxing Writes to the .plists by using the path ~/Library/Containers/com.apple.iChat/Data/Library/Preferences
It then tends to find that the .plist here is an Alias pointing to the Originals.
I would do the following.
Open any Finder Window and then use the View Menu > Show Path Bar
Now use the Go Menu whilst Holding down the ALT key and select the Library that appears (it is hidden and this is one access option)
Now navigate to the Containers/com.apple.iChat/Data/Library/Preferences
The window should now look a bit like this
Now Right click the Preferences folder far right and select the Get Info option.
This will open the Info Panel.
At the bottom is the Ownership and Permissions items
Your Shortname (As under the Little House icon in Icon view in the Users folder) should appear with the word Me next to it.
If you highlight this and then usee the Cogwheel type icon under the list you should find it says "Make yourshortname (Me) the Owner" but in greyed out Text as it should already be done.
As the pic shows you should also have Read and Write permissions to it.
Repeat the process on all the folders until you have done the furthest left Library one (the ~/Library)
Picture of Right Clicking that folder.
Basically we are checking that you Own and have Permissions to Write to the ~/Library and the other folders involved in the Sandboxing route to the .plists (the phrase would be "containing folders" but as Containers is laso part of the route/path I had tried to avoid it).
If there is a sort of note above the list saying you have Custom Access then something has been changed.
8:23 pm Tuesday; March 25, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
My iphone wont keep a signal and settings app crashs when i go to cellular
Hi there im new to this i recently reset network settings on my iPhone 4S running iOS 7.0.4 since then my phone won't keep a signal it will say the operater name for 10 sec then lose 3G and just show signal bars then it says searching then it starts all over again I have tried different Sim card in the phone it will not make a call or receive i really need help because its my only cell phone and i have no way of contacting important business clients thanks in advance to anyone that can help. By the way when i go into settings app and press cellular the app crash's any help would be great
Hi Patrick.mc,
Did you end up fixing this issue? I had IOS7.0.4 and first encountered this problem yesterday (TPG Australia) and it's really frustrating. Backed up the phone, erased/reset the phone and it went away (although the "cellular settings" now read "mobile settings") at Apple Genius Bar. They also replaced the battery and in the process, realized there were other problem with the phone so they gave me a new one as it is still under warranty. However, I then updated the software of the new phone to IOS7.1.1 and restored it from my backup. THE PROBLEM CAME BACK! ON THE NEW PHONE! The cellular settings is now mobile settings. Signal keeps dropping out and can never open the cellular settings. It just keeps crashing to Springboard.
I ended up resetting the new phone, and just do a partial restore (manually transfer the photos back to the phone etc) and reinstalling apps back manually. Lost all other minor stuff. Let me know if anyone out there is encountering this. -
I have an ios 6.1.6 ipod 4 and the imessage app keeps saying that the messages wont send even though im on wifi ive tried resetting the network settings and signed in and out is it because of the ios that the app isnt working?
Hi Marius,
If you are having an issue with being unable to send from the Messages application on your iPod touch, I would suggest that you troubleshoot using the steps in this article -
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
IPad 2 iMessage keeps crashing?!?!?!
After starting a new conversation with a new person, my iMessage crashes whenever I try to click on an existing convo. I have tried deleting conversatiosn, and it does not work. It keeps crashing whenever I text someone with iMessage, except for the new person. I have deleted the new conversation, but it still does not work. Help please!
(A) Force close all apps in the Multi-task window.
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen
(B) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
After iOS 8 update no mobile signal and keeps crashing
My iPad 4 is about a year old and I recently updated it to ISO8 big mistake as it now has no mobile signal reception and keeps crashing. restored to factory setting using iTunes and now won't activate, iTunes account won't accept it and the iPad keeps crashing every 2 to 3 mins
help!!Hi Go to settings Email Accounts Delete Email Account then Re add acount back again If you have more than one Email Account do this with each one. Cheers Brian
-
My iPod's weather app keep crashing. I already tried resetting, updating (theres always an error) restoring and all of that. I don't know what to do now!
What error when updating?
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My husband and I updated to the new OS. Now our iPad Air's keep crashing and freezing whilst browsing the internet. We have done a reset and swiped away pages but nothing is helping. Its very frustrating Can anyone help? Thank you Jo
Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, confirm that this is what you did for a "reset." Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, since you have IOS-7, read this. -
Please help, safari keep crashing
My safari keeps crashing and cannot be open. I tried to open it with another account but it didn't work.
Process: Safari [1009]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1009]
User ID: 502
Date/Time: 2014-12-24 10:02:01.672 +0700
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 75A73DC9-081B-0BD2-99C8-80A8B30F3744
Time Awake Since Boot: 830 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 00000001049d5000-00000001049d6000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_malloc.dylib 0x00007fff95eff997 nano_size + 96
1 libsystem_malloc.dylib 0x00007fff95eff7c8 free + 61
2 libobjc.A.dylib 0x00007fff9a0a804c object_dispose + 54
3 com.apple.Foundation 0x00007fff91082768 -[NSConcreteData dealloc] + 118
4 libobjc.A.dylib 0x00007fff9a0c068c objc_object::sidetable_release(bool) + 236
5 libobjc.A.dylib 0x00007fff9a0a891f (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 575
6 com.apple.CoreFoundation 0x00007fff91bb1272 _CFAutoreleasePoolPop + 50
7 com.apple.AppKit 0x00007fff92c48194 -[NSNib _instantiateNibWithExternalNameTable:options:] + 791
8 com.apple.AppKit 0x00007fff92c48236 -[NSNib _instantiateWithOwner:options:topLevelObjects:] + 143
9 com.apple.AppKit 0x00007fff9287ab87 -[NSViewController loadView] + 272
10 com.apple.Safari.framework 0x0000000104b2dba6 -[CombinedFavoritesGridViewController loadView] + 47
11 com.apple.Safari.framework 0x0000000104b2d873 -[CombinedFavoritesGridViewController initWithNibName:bundle:] + 259
12 com.apple.Safari.framework 0x0000000104d545cc -[StartPageViewController initWithBrowserContentViewController:] + 122
13 com.apple.Safari.framework 0x0000000104a8032d Safari::BrowserContentViewController::createStartPageViewControllerIfNeeded() + 65
14 com.apple.Safari.framework 0x0000000104a85dd6 Safari::BrowserContentViewController::goToStartPage(StartPageMode) + 112
15 com.apple.Safari.framework 0x0000000104af6caf -[BrowserWindowControllerMac _applyNewBrowserViewBehavior:usingReferenceBrowserContentViewController:] + 143
16 com.apple.Safari.framework 0x0000000104ae4ed2 -[BrowserWindowControllerMac windowDidLoad] + 3060
17 com.apple.AppKit 0x00007fff929394e7 -[NSWindowController _windowDidLoad] + 586
18 com.apple.Safari.framework 0x0000000104deecfe -[WindowController _windowDidLoad] + 43
19 com.apple.AppKit 0x00007fff929206a2 -[NSWindowController window] + 110
20 com.apple.Safari.framework 0x0000000104ae5053 -[BrowserWindowControllerMac showWindow:] + 66
21 com.apple.AppKit 0x00007fff929e5c0a -[NSDocument showWindows] + 93
22 com.apple.AppKit 0x00007fff929e4741 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 470
23 com.apple.AppKit 0x00007fff929e452c -[NSDocumentController newDocument:] + 36
24 com.apple.Safari.framework 0x0000000104adc7c0 +[BrowserWindowControllerMac reopen] + 256
25 com.apple.Safari.framework 0x00000001049eb67f -[AppController applicationOpenUntitledFile:] + 22
26 com.apple.AppKit 0x00007fff9291aa5a -[NSApplication _doOpenUntitled] + 424
27 com.apple.AppKit 0x00007fff92853b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
28 com.apple.AppKit 0x00007fff92b5d389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
29 com.apple.AppKit 0x00007fff92b5cd81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
30 com.apple.AppKit 0x00007fff926fbee6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
31 com.apple.AppKit 0x00007fff926fbc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
32 com.apple.AppKit 0x00007fff926fb6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
33 com.apple.Foundation 0x00007fff91090458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
34 com.apple.Foundation 0x00007fff910902c9 _NSAppleEventManagerGenericHandler + 102
35 com.apple.AE 0x00007fff9948f99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
36 com.apple.AE 0x00007fff9948f719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
37 com.apple.AE 0x00007fff9948f623 aeProcessAppleEvent + 295
38 com.apple.HIToolbox 0x00007fff8f84037e AEProcessAppleEvent + 56
39 com.apple.AppKit 0x00007fff926f7d76 _DPSNextEvent + 2665
40 com.apple.AppKit 0x00007fff926f6e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
41 com.apple.Safari.framework 0x0000000104a54ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
42 com.apple.AppKit 0x00007fff926eae23 -[NSApplication run] + 594
43 com.apple.AppKit 0x00007fff926d62d4 NSApplicationMain + 1832
44 libdyld.dylib 0x00007fff9860c5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff93d6222e kevent64 + 10
1 libdispatch.dylib 0x00007fff8d40aa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.Safari.iCloudTabs.keyValueStoreAccess
0 libsystem_kernel.dylib 0x00007fff93d5c56a semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff91f21c5b _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff8d411557 _dispatch_barrier_sync_f_slow + 597
3 com.apple.Safari.framework 0x0000000104b25372 __29-[CloudTabKeyValueStore init]_block_invoke + 869
4 libdispatch.dylib 0x00007fff8d40c323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff8d407c13 _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff8d40b365 _dispatch_queue_drain + 1100
7 libdispatch.dylib 0x00007fff8d40cecc _dispatch_queue_invoke + 202
8 libdispatch.dylib 0x00007fff8d40a6b7 _dispatch_root_queue_drain + 463
9 libdispatch.dylib 0x00007fff8d418fe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x00007fff90f586cb _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff93d61132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010660b88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x00000001066089d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00000001057c0a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff90f582fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff90f58279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff90f564b1 thread_start + 13
Thread 7:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff93d5c52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93d5b69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff99540d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff99540c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff90f582fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff90f58279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff90f564b1 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff93d5c52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93d5b69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff91be9b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff91be8fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff91be8838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff93466d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff910d6b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff90f582fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff90f58279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff90f564b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff93d61946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90f564a1 start_wqthread + 13
Thread 11:
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff93d613f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff90f582fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff90f58279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff90f564b1 thread_start + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib 0x00007fff90f56695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff906fab78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff906f3620 fprintf + 186
3 ??? 0x000000010d90d5dc 0 + 4522563036
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7cf8c1d8 rcx: 0x00007fff7cf8c1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7cf8c1f0 rsi: 0x00007fff90f56b14 rbp: 0x000000010d909e30 rsp: 0x000000010d909db0
r8: 0x000000010d911000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7cf8b6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff90f56695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1049d5000 - 0x1049d5fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x1049de000 - 0x105317ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1057b6000 - 0x105cc9ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x105e35000 - 0x1060e9fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x1063c5000 - 0x1063c5fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x1063cf000 - 0x10650bffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x106604000 - 0x1075a9ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10c5f2000 - 0x10c5f2ff5 +cl_kernels (???) <6B9E45B5-7FE3-4FAA-93CF-5FA77AA57F83> cl_kernels
0x10c5f6000 - 0x10c5f6fef +cl_kernels (???) <CEF76C1C-3578-45C0-8EA9-9F02C446A5D6> cl_kernels
0x10d32b000 - 0x10d411fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
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0x7fff90d08000 - 0x7fff90d13ff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff90d14000 - 0x7fff90e2cffb com.apple.CoreText (352.0 - 454.1) <AB07DF12-BB1F-3275-A8A3-45F14BF872BF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff90e2d000 - 0x7fff90f54fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff90f55000 - 0x7fff90f5efff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff90f76000 - 0x7fff90fc7ff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff91041000 - 0x7fff9104bff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9104c000 - 0x7fff91059ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff9105a000 - 0x7fff91061fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff91062000 - 0x7fff9106afff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9106b000 - 0x7fff9106dff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff9106e000 - 0x7fff9139cff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff9139d000 - 0x7fff9139eff7 com.apple.AddressBook.ContactsData (9.0 - 1499) <A3D84EBD-3007-3A49-BEE5-F05790DCF38E> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff913ef000 - 0x7fff913f6fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff9141c000 - 0x7fff91686ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff91687000 - 0x7fff9169aff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff9169b000 - 0x7fff9169dfff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff9169e000 - 0x7fff917b5fe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff917b6000 - 0x7fff91879ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff9187a000 - 0x7fff9187fffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x7fff9188b000 - 0x7fff9197fff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff91980000 - 0x7fff91ab2ff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff91ab3000 - 0x7fff91afffff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff91b00000 - 0x7fff91b15fff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff91b5c000 - 0x7fff91b76ff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff91b77000 - 0x7fff91f0dfff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff91f0e000 - 0x7fff91f0ffff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-99You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Mail keeps crashing How to completely reinstall Mail
Hi,
My mail application keeps crashing. When I try to open mail, the app crashes. I store all my mail in the cloud so I am not worried about my messages, but I can not delete the old files and re-install the application.
I have reinstalled OSX Mountain, deleted the plist file in settings and deleted the Mail folder in library/mail/v2 all to no avail.
My question is, how can I completely delete all mail files and settings, reinstall the mail app and start from scratch.
ThanksTo copy between different accounts could be easy to use an USB plug and do it step by step while changing the user account
Mail.app is in the Application folder (of both Accounts).
The Mail folder (to copied with its full content) is under Library of each account.
Do you know how to go to Library ? Open Finder.. selct Go and in the list of targets Library will appear as soon as you press option.
Before coping the Mail folder from the new account to yours you may rename your Mail Folder to Mail-old in a way you will not overwrite it. You will delete it after being sure anithing works.
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