Imessage shows contact in red and says not registered

I was trying to send someone with an little older iphone an imessage but, whenever i put in any of her contact information it showed up in red and said "[contact] not registered." I met up with her not too long after and she showed me that she uses imessage, but i still couldn't send one to her when i was sitting right across from her. we were only succesful with e-mails.

Were you both connected To wifi
Have you got the right email address or mobile

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Started a similar string before. When I select a recipient in Messages on my Macbook Pro the name shows up in red and says the recipient is no longer registered on iMessage. I know that they are registered. Is there a problem with Contacts?

Started a similar string before. When I select a recipient in Messages on my Macbook Pro the name shows up in red and says the recipient is no longer registered on iMessage. I know that they are registered. Is there a problem with Contacts possibly. The previous help has been appreciated but the problem persists.

Hi,
Try iMessaging your own iPhone and see if your account is actually logged in.
It can appear "enabled" and On line but sometimes it is not.
Also try sending from your iPhone (number) to your Apple ID and see if it gets to the Mac.
If it does not use the Sign Out button.
Then shut down the Mac
On restart add back the Apple ID to the iMessages account settings.
I also just checked My wife's iPhone as she popped up red.
It turned out her iPhone did not have Messages On.
10:00 pm Tuesday; January 28, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Firefox 4.0b10 will randomly lock up and say (Not Responding) in the title bar, and sometimes takes 1min to become usable again.

Most of the time when I launch Firefox 4.0b10 it will hang for 30sec-1min before loading. It will show a white page and say (Not Responding) in the title bar.
It also does this when opening a new tab, clicking any link, and sometimes scrolling down a page.
'''Thread locked as a duplicate of [https://support.mozilla.com/en-US/questions/780167 questions/780167]

My McCaffee was a trial thing, I think. I clicked on it to see if it was updated, and it said it was expired. So I'm just going to uninstall it completely and install AdAware, which is all I've ever used for years and never had a problem.
It occurs to me -- this must (?) have something to do with my new computer... it was slow right out of the box, and I called ASUS tech support the second day I had the puter up and running, and the tech asked me to do a System File Check (SFC), but discovered that the normal pathways through which one would do a SFC (according to him) did not work - the machine would not either recognize them or it would simply swallow the command and then just do nothing... he put me on hold for a few minutes. He came back with a workaround (don't remember it exactly, but it involved a DOS prompt), and I was able to finally run a SFC, which revealed "corrupted files" that had to be "repaired."
In a brand new computer? That can't be a good thing... Maybe the system software factory install was just a bad install? Because I had some slow Firefox issues on my old machine (Acer, dual core, 4gRAM, 2009 machine), but NOTHING like this. This is getting very frustrating. I'm used to just sitting down to my computer and using it, not sitting down and fighting with it for 2 or 3 minutes or more before i can do anything.

What do you do when your contacts with IPHONES or IPADS are not showing up in blue in IMESSAGE on my IPAD. The are showing up in RED and not allowing me to IMESSAGE them at all.

What do you do when your contacts with IPHONES or IPADS are not showing up in blue in IMESSAGE on my IPAD. The are showing up in RED and not allowing me to IMESSAGE them at all.

It was suggested I move this question to IPhoto or IMovie which I did.
Well moving to a different discussion group did not provide an answer to this question either. But what I finally did was import one batch of photos and videos into IPhoto for a given day at a time. Working with these I could change the date and times in order to get them in the original sequench taken. Then I would create an album with that batch. These would all be on the same day (IMove was closed for this phase). Then I would open IMovie, generate the thumbnails for that album, and select the album I had created. This was necessary because the importing process in IPhoto was using incorrect dates for my video so it was a real struggle finding them in IMove until I developed this approach.
I believe that this whole process was so screwy because I was importing from an external hard drive not a camera. I had these photos on a PC and did not have the original cameras to use to import directly which I am fairly sure would have made this easier!

When I turn on my iMac, it shows a black screen and says 'No bootable device - enter boot cd and press any key'. Not sure how to fix this.

When I turn on my iMac, it shows a black screen and says 'No bootable device - enter boot cd and press any key'.
I'm not sure what to do, I did not recieve a cd with my mac to boot it up (I ordered it online).
Also I can't find my harware serial number (I've tried many times to input what I thought it may be from my receipt). I saw that I need this number to contact apple support, my 90 day complimentary support is still valid so I wish to contact them.
I don't know much about apple products as this is my first apple computer so any information is helpful.

Hold down the Alt/Option-key at startup of your iMac to get the Boot Selection screen.
From that choose to boot into OSX.
Once in OSX go to System Preferences then Startup Volume and reset your OSX to be the default.
The new iMacs have OSX 10.7 Lion preinstalled and don't come with any CD/DVD anymore.
Instead OSX Lion includes a new feature called "Lion Recovery".
Have a read here About Lion Recovery
Stefan

After upgrading my iPhone 4S to iOS6, my Find My Friends app no longer links to my Contacts and does not show contact names. It only shows e-mail addresses and does not link up to the corresponding email address in my Contacts. How can I fix this?

After upgrading my iPhone 4S to iOS6, my Find My Friends app no longer links to my Contacts and does not show contact names. It only shows e-mail addresses and does not link up to the corresponding email address in my Contacts. How can I fix this?

I am also having problems with a site I am building. No matter what websafe font I use it displays as New Times Roman in FireFox. The correct fonts show in both IE9 and Chrome.
In addition, text shifts in FireFox. I have to position other text objects farther and farther apart as I go down the page or they start to overlap. Nav buttons and other images also have to be positioned in the wrong place for them to be in the correct place when the page is opened in FireFox. FireFox should display pages correctly by default. I can't expect th average user to have to tweek his/her settings to display my site.
I have been recommending FireFox on my website as the best browser. I might have to change that and abandon FireFox myself.

While erasing contact and setting my phone stop working showing round waiting circle and its not geting switched off also

while erasing contact and setting my phone stop working showing round waiting circle and its not geting switched off also

Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

Hello CTGame,
Welcome to Apple Support Communities.
It sounds like there’s a grayed out song in your iTunes library that can’t be played or downloaded again like other past purchases. Try taking a look at the article linked below and verify the computer is authorized to play that content.
How to troubleshoot iTunes Match - Apple Support
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
Locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column. Write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and enter its password. Click Authorize.
Choose Store > Update iTunes Match.
So long,
-Jason

Captivate 6 issue. Exits and says not complete/issues with videos too

I use Captivate 6 on a Mac and I publish to SCORM 2.0. Previously we used Captivate 5.5 on a PC and had no problems at all.
Our e-learning portal provider (World Manager) does not support questions when created in Captivate, so we have always added questions on at the end via the e-learning portal to register 'compete'. This has worked 98% of the time (mostly within 5.5), but occasionally seems to have the following issues:
It can exit if there is a video inserted (this is sporadic at best - some modules are happy with vids, others are not)
It exits and says 'not complete' rather than going into the questions - again this is sporadic, and works for some modules and not others.
All modules have been created from ones that previously worked. Content activities and copy/images would be the only changes - no back end/exit commands have been changed. We seem to have the most problems with Cap 6. I previously installed a patch sent to me from Adobe to fix the issues I had previously with Flash files (this did not fix it either).
I am utterly at a loss and seem to have tried everything. Please help!
Thanks, Jen

Hi Rod, thanks for the reply. Like I say in the post because of the way the contract is set up (I'm arms-length subcontracting for the physical training provider) I'm not allowed on client site, nor to contact users directly, so am having to trouble shoot via email with single-point-of-contact middleman.) The arrangement is every bit as frustrating as it sounds, but is what it is.
So I am taking their word for it.
That said, I've no reason to doubt them as the same issue has been reported independently from different physical locations, and all the test users will have managed to find their way sucessfully through far more complex functionality before they get stuck at that point.
I know that from time to time when you run flash locally you can have problems launching URLs unless local flash player settings are updated to allow it - is there any network level equivalent that a company (or even local machine) may have in place that could cause the same behaviour? Or am I barking up the wrong tree?

Laptop show work on feature and do not turn off

When I restart my Laptop, it shows work on feature and do not turn off, and then it shows restart for two hours, what should I do?

Hi @Aprillu1985
Welcome to the HP Community! I will be happy to help you with your laptop but I will need some additional information. I am not sure what you mean by “work on feature”. What screen does it stop on when it is restarting for those two hours? Are you getting any error messages at all? What operating system are you using? What is the product number for your laptop?
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

Why is iMessage taking my incoming emails and then not making them available for my PC to get? Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).

Apple is great!
Why is iMessage taking my incoming emails and then not making them available for my PC to get? Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).
I compose an iMessage with the destination as my email address and I attach 2 photos I want on my PC. I send them several times from my iPhone 5C but they never arrive. I look at my ipad later and realize that it's iMessage app is getting ( and swallowing) these emails. I then turn the ipad off. Still can't get the photos through because iphone is now getting them on it's iMessage. I turn off the iMessage feature and try to send photos from text msging. Phone tells me it can't send photos unless iMessage it turned on. What happened to regular MMS text messaging? I go and try to send photos as an email attachment and see that there is no option to attach from the stupid email program. I look up online to learn about the brave new world of apple attachments and send them.
Why is iMessage taking my incoming emails and then not making them available for my PC to get?
The email program on my iphone is not configured to remove messages from the server.
If iMessage is turned off I don't have the issue.
Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).

Did not work. I've selected iMessage to ON and left it. After a few hours I recieved a message "activation unsuccessful. Turn on iMessage to try again". This has been going on for the past 3 days.

I changed my Appleid online yesterday because the old one was based on an email address that is no longer active. My phone still shows the old Appleid and will not let me access APP store etc. How can I get the phone to accept the new ID?

I channged my Appleid at appleid.com and now the phone stills shows my old id and will not let apps that require id/password prompts work.

Just scroll to the bottom of the screen in the store, log out and then login with the new ID.
As long as you changed it from the manage account option at https://appleid.apple.com/ (ie. replaced the primary email address with a new one), then all your old purchases should be fine.

I reinstalled iPhoto on my MacBook Pro. It opens, but only shows the loading bars and does not allow me to add pictures. How can I fix this?

I reinstalled iPhoto on my MacBook Pro. It opens, but only shows the loading bars and does not allow me to add pictures. How can I fix this?

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Imessage shows contact in red and says not registered

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