IMessage stop working

My imessage stopped working this morning and is stuck on Waiting for activation. I went through AT&T trouble shooting with online rep but nothing worked. Anyone have a solution to a similar prob?

ataylor87 wrote:
Have you made sure iMessage is turned on through Settings> Messages?
Try that. If it still does not work, try calling Apple.

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    Dave

    They're going to treat every case individually.  While perhaps similar in nature, they will have to run through the same diagnostics with every new case the same way.  I have an applecare contract, and I started with online chat support for OSX issues.  Got the first level person pretty quickly who guided me through a bunch of diagnostic steps.  At the end of that session, when things were still not working, she set me up for a support callback from Level 2.  Call came in at the scheduled time less than an hour later, I got hooked up with a rep named Tyler, who had the ability to look at the devices registered under my apple id.  He said it was strange that he didn't see my macbook pro listed, though he saw my other products.  He said it would have to go to engineering.  Sent me instructions to prepare a dump file and email it to apple support, which I completed right away.  The next day, around mid-morning, my devices were getting the apple id popup message.  Tried imessage on the MBP and it worked.  Emailed Tyler that imessage appeared to be working, he replied, and it was done.  I was surprised that I didn't receive any sort of follow up that my issue had been worked and resolved, but I was very pleased with the experience with apple support.  For anyone who doesn't have an active applecare contract, I believe apple will handle Apple ID related issues for free, so that would be the path to follow.  I'm wondering if I started through support as an Apple ID issue instead of as an OSX issue, maybe it would have resolved more quickly.

  • IMessage stopped working on iMac

    i message stopped working on imac

    Oh I think I follow now.  So the problem you are having is on the phone.  iMessages will switch to text messages if there is not a data service avialablle, or the reciever is not currently on the network to receive them.  So you might be in a bad coverage area, or the people you are sending them may not have service or have their phones off.  Either way this is not a Mac question and should not be in this fourm.

  • Why does my FaceTime and iMessage stop working?

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    I've tried the hard reset multiple times and it never fixes my problem.

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