IMessage/texts

A month ago, my brother went from an iPhone 4, maybe 4s, to a Microsoft Windows or Surface phone and he took his phone number with him.  However, whenever I've tried to text him from an iPhone 5s, it tells me that I'm sending him an iMessage, which shouldn't be happening since he doesn't have an iPhone.  It's become a problem because he isn't receiving any of my texts unless I click on the message and tell it to send it as a text message.  And although I've changed the label of his cellphone # from iPhone to Mobile in my Contacts list, that didn't do anything, nor should it matter because the label hasn't affected any of my other texts (if I had labeled a phone # as mobile but it was actually an iPhone, or visa versa, the text message app would let me know when I text that contact).  I've tried deleting my brother's contact information and then re-entering it, as well as deleting all previous group messages that he was in from my phone, but neither option helped.  He is able to send me texts without any problems, but I am, and I just want to know how I can fix this problem.  Thanks!!

The following has instructions for what your brother can do: Can’t receive text messages on a non-Apple phone

Similar Messages

  • Not receiving group iMessages/texts

    First off - i know there have been lots of threads similar to this.  I've looked through those and tried the suggestions, but to no avail. I'm still left with the same issue.
    I've switched back and forth between my iPhone and Android phones for a couple of years or so and never had any issues with iMessage - until iOS 7.0.3.
    Since 7.0.3 i have not been able to receive any iMessages/Texts from friends while in a group chat on my Android device.  I can send them and my friends receive them, but i cannot receive from them.  I get individual texts/iMessages fine, just not group and only when it's from an iPhone.  I am able to receive group messages from Blackberry, Android and Windows devices.
    The catch.  I gave up on iPhone and officially jumped ship to the Moto X before 7.0.3 was released and i COULD get group texts before 7.0.3.
    Here is what has been done.  BEFORE switching to the Moto X, i deactivated iMessage on my iPhone AND on both of my iPad's.  I made sure to also uncheck the phone number and my email addresses BEFORE deactiviating iMessage.  Also did the same with Facetime (not sure if that matters or not).
    I have unregistered the iPhone from my Apple profile/support account.
    I have deleted all iPhone numbers from my iCloud contacts.
    I have tried 4 different Android messaging applications.
    I have the correct settings in Android.
    I have called Apple and had them remove my phone number from iMessage.
    I have made sure that my friends (one is actually my wife so i even did it myself on her phone) have it set to send SMS if iMessage is not available.
    I have deleted my contact from my wife's phone, my wife's iPad and my wife's iCloud and then set it up again (as a mobile and not as an iPhone).
    I've even called Verizon and Motorola both who believe, as do i, that this is an Apple issue since it only started when my friends installed 7.0.3.
    I've ran out of ideas, and ran out of places to go since Apple's support only had the one suggestion which was for them to remove the phone number from iMessage.
    I'm open to anything (except going back to iPhone since that would mean i need to splash out on a new phone again).  However, i do have an iPhone 4 in my house that i could use if need to TEMPORARILY activate to do something else.

    I left words out while i was typing in a hurry. 
    I was saying that the friends of mine who are using the iPhone, have told me that other Android users that they group chat with, are also unable to receive group messages from them.
    I think i have been able to narrow the issue down, after spending more time with Apple and with Verizon.  Verizon had me text STOP to an Apple Short Code, which resulted in about 40 texts from my wife being delivered via the open group chat that we have with our friends.
    To test that this resolved my issue, Verizon initiated a group chat from two test iPhones, which also resulted in success.  I was also able to successfully group chat with 6 other groups of friends all with iPhones.  I did the same test with a mix of Android and iPhone users too, with success.
    Where it failed, was with the original couple.  I am still unable to receive group chats from them, while my wife, who is in the same chat, does receive them.  I do however, get the texts from my wife in that group chat.  Very strange. So i am thinking it is something with their devices and not the fact that i switched from Apple to Android.
    The progress today, after a few weeks of frustration is that i can now receive group chats from everybody i would regularly text with (android or iphone users), except this two people, who happen to be the one's i group chat with the most.  They are iPhone 4s users on Sprint.

  • Mon ipad n'envoie plus les imessages-textes, il n'envoie que les S, quelle solution ?

    mon i pad n'envoie plus les imessages-textes, il n'envoie que les MMS, quelle solution ?

    The Apple Support documents are available in many languages. To change the language select the language icon at the bottom right of the support webpage and then select the language you want. For example, Recharger la batterie de votre iPad - Assistance Apple
    I have not seen the problem that you are describing on my iPad Air and, I expect, that this scenario would be thoroughly tested by Apple before release. In addition I haven't seen reports of this occurring on this forum. The problem may be specific to your device/battery. Have you contacted Apple Support about this? See here: Contact Us

  • How do i view my imessage text log?

    how do i view my imessage text log?

    I'm referring to a log that shows the incoming and outgoing numbers of the imessages.  Like a phone bill shows for regular text messages.  Didn't know if one is available to track messages.  Especially ones that have been deleted.

  • Why can i send imessage texts but not sms texts ?

    why can i send imessage texts but not sms texts ?
    When i try to send an sms text ..i get a 'not delivered' message...no error code...imessage works fine...

        Very strange, [email protected] Let's get this figured out. Make sure that SMS messages are turned on. Go to Settings>Messages>Send as SMS. Please let me know if this works.
    ChaunceyM_VZW
    Follow us on twitter @VZWSupport

  • Regarding iMessage:  text message acknowledgement

    Regarding iMessage: is there a way to acknowledge text messages From lock screen without opening up message?  In other words can I somehow let the iPhone know the message is no longer new without opening in messages?

    I leave wi-fi enabled 100% of the time, and turning 3G access off does not turn cellular data or internet access off completely. EDGE or GPRS access via your carrier's cellular network is still available. Turning Cellular Data off turns internet access off completely via your carrier's cellular network.
    The answer to your question is no.

  • Why are some of my iMessage text messages being received sporadically by my father

    I've searched high and low, but couldn't find any information regarding this particular issue, so if you know of a link in the discussions please show me.  Today my father received 2 texts from 2 seperate numbers by friends of mine.  This is troubling, and isn't the first time.  I am using an iPhone 4 fully updated to 7.0.4. I recently noticed that I was no longer sending messages as an iMessage (blue text color) so I investigated the issue within the settings function and didn't really see any differences there with the exception of the Apple ID.  I've always used my father's Apple ID and only once has this happened, the only difference was that I was receiving his messages from people in his contacts.  It is also important to mention that my carrier is Verizon and that we are on a family shared account with 4 members.  I don't think that any of the other members have ever received any of my texts, but then again I don't know if they are using just one Apple ID (I think they have there own personal IDs).  So it comes to this, do I need my own personal Apple ID?  If that is the case why do they offer the option of selecting what numbers or email addresses to choose to have my texts sent to?  Also in order for me to open an Apple ID I must be the owner of a credit card which I do not use nor do I have, not even a debit/credit card.  Anyway, that's it.  I don't need my personal life spilled into my father's life, we all have enough problems of our own!   Ciao and thanks for any and all help. 

    Mac GigaBytes wrote:
    Anyway, I followed the steps you provided, and changed all of the settings including <-- Settings <-- FaceTime and Settings <-- Messages <-- Use your Apple ID for messages.
    Just to be clear, while you have to use an Apple ID for iMessage and FaceTime, you should not be using that e-mail address to receive at or send from since you're using your father's ID.  Later in your post it sounds like you de-selected e-mail addresses that were not yours, which is correct, but I wanted to make sure you understand that you should not be using this ID for a contact point since it is not yours.
    If your father is still getting your text messages from your friends, I suspect that either:
    (a) after making these changes you need to turn iMessage and FaceTime off for a brief period, then turn back on, or
    (b) your friends are replying to older messages that you sent from your father's Apple ID, or
    (c) your father's iPhone somehow has your e-mail entered as one of the possible contact points for his iPhone.
    If the cause is (a) turn iMessage and FaceTime back on since you've already turned them off.
    If the cause is (b) see the last paragraph of my 1st post.  Send your friends a new iMessage and tell them to only reply to that conversation and delete prior conversations.
    If the cause is (b) have your father de-select (or remove) your e-mail address from his iMessage and FaceTime settings.

  • TS2755 I used to get iMessages on my iPad 2 and iPhone 4 now it goes to one or the other, not both.  Icloud is not working for this and iMessage texting doesn't work I need to send it as a regular text. How do I fix this issue.

    Icloud doesn't work between my iPad 2 and iPhone 4. And when I try to iMessage from my iphone 4 it doesn't send. I need to send it as a regular text message. Any ideas why they won't sync and iMessage won't send?

    To delete, tap "Edit" (tap to enlarge image)

  • Messages opens when I receive a new iMessage/text

    Hi there,
    I use an iMac at work and an MBA at home. I also use an iPhone and an iPad. Don't ask.
    I quite like the integration of all the message across these devices. However, I keep encountering the problem that whenever I receive an iMessage or a text, the Messages app automatically opens up (not just a notification but the app starts and shows me the iMessage window with the appropriate conversation). This happens when I am using my computer or when I wake my computer (both of them) from sleep. On the iPhone and iPad, I get the messages too, but once I read them in any device, the notification (the app badge) goes away so that any messages I've received and read on Messages show up on either iPhone or iPad but not as new. At any rate, I'm looking for a solution that lets me use the Messages app to send/receive iMessages ONLY WHEN I HAVE IT OPEN, but not when it's not on. Getting diverted from using a full-screen app because someone has texted me in the middle of my work day is both annoying and breaks my concentration. Any help anyone can provide would be great.
    By the way, I've played around with my Messages preferences like crazy, but nothing seems to work.
    Thanks,
    J

    HI,
    By Default Messages will populate the Chat window with the most recent Chat (or chats) when a new chat or part of the conversation is started.
    The iMessages ones in particular are in fact not deleted  (or at least saved differently) and can appear to be more persistent  than AIM or Jabber IMs
    If the "When I Quit, Set the Status to Off Line" is checked/ticked then the app should not start up for Off Line IMS from AIM or Jabber nor for incoming iMessages.
    You would have to check that the.plist that stores this is info is being updated.
    The info is in com.apple.imagent.plist.
    In the Finder use the Go Menu > Go to Folder
    Paste this in to the Dialogue box ~/Library/Preferences
    Now go to the View Menu > View Options and turn on the Modified column
    Highlight the modified Column (in any view that shows Columns)
    When you change the Setting does the com.apple.imagent come to the top ?
    8:44 PM      Tuesday; October 23, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Imessage/Text message not working

    My Imessages and text messages will not go through. I have to turn off the phone and restart it the Imessages will then send as a plain text. I am also not receiving any texts. I know this based on the angry phone calls and Instant Messages I am receiving from family and friends asking why I'm not answering them, when I am not receiving anything.. I asked if anyone in my area was having problems with their service on a social media site and got multiple responses from fellow Verizon customers that are having identical issues to mine. I am wondering if this is a service issue and when it will be resolved.

    I had this problem too, well after Apple's iMessage service was back up and running. What helped was this video: http://www.youtube.com/watch?v=aRNzXReLV44 that I found linked on one of the Apple forum threads.
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  • I don't recieve imessage texts straight away when i connect to the internet

    It started a while ago, but when tect my friend on imessage i get the text back straight away but, i turn off 3g and wifi to save battery and in the morning i turn it back on. Theres no texts so i move on. But sometimes when i start typing a imessage to someone, the message alert goes off and i go to check it, and its an imessage from the morning. I keep the wifi on all day, but i usually dont get it until i make a message. Is this a glitch? I tried restarting imessage and it doesnt work.

    I was just over helping my Neighbor with her iMac G5 and she did a clean install of the OS back to 10.3 and her computer wouldn't connect to the internet either. She is using a Linksys router with an ethernet cable so its not a wireless issue for her and I don't know if thats what your issue is either. However we reset her PRAM and it immediately connected to the internet once we booted it back up. Then she upgraded it back to 10.4 like it was running before and it stopped connecting to the router again. Weird thing is the router showed no lights or anything when it didn't connect. So she reset the PRAM again and it started working. I talked to her today and she had to reset the PRAM after every update I think. But once she got it all set back up it stayed online for the rest of the night. I don't know if this is the problem you are having and not being a total mac person (I program PC's and so I am stuck using them mostly) I am not aware of all the other implications of resetting the PRAM. If you loose any other information or not.
    Hope that helps.

  • IMessage text from my MacBook Air

    I've had my MacBook Air for a year.  Text on my iPhone 4S and iMessage on my Air are synced so I can see the chat thread on either device.
    Recently, when texting from my Air on iMessage, they are ONLY being sent to my daughter's email, not her cell # - as they have always done.  My iphone texts to her iPhone, but my Air ONLY texts to her email now. What has changed?
    I've gone through all the settings & preferences in iMessage, my Air, my AppleID, but can't seem to get the messages/text back to her phone #.
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    Start a new conversation and enter her phone number?

  • BIG IMESSAGE/TEXTING PROBLEMS

    After both my sister and I upgraded our iPhone 4 and iPhone 4S to iOS 7, when I text my sister now she receives the text message from my phone number and a separate text from her own phone number. I believe she is also receiving iMessages between me and my other contacts as well.
    I have already erased her Apple ID and logged in with my own and also made sure that her number did not appear under Settings > Messages > Send & Receive. We are both on the same phone plan so I'm not sure if that has something to do with it. I called Verizon and their technical support told me to factory reset my phone, but after reading another discussion question in which that didn't solve the issue, I am reluctant to do so.
    It should also be noted that I am using her old iPhone 4S. It broke and she purchased an iPhone 4 while waiting for it to be restored.
    Is there anything else I can try?

    Howdy Kellie21290,
    This is typically caused by both devices sharing an Apple ID for iMessage and FaceTime (she's receiving SMS to her phone number, but iMessages to your Apple ID).  I would recommend signing out of iMessage on her device.  Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out. Then sign in with her Apple ID.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Cheers,
    Allen

  • IMessage text reply fails back to email

         I have a user who regularly emails from outlook to a [email protected]   or att.net for specific people who get it sent as a text to their iPhone.  The # that displays as who the text is sent from is always a random Verizion auto-generated #.  User can receive the text, but when replying to it they get "iMessage failed to send message".  Replying to other messages sent in this fashion with other users works fine, it's only this specific person.  On the iPhone, they had iMessage disabled.  Re-enabled it, still fails to reply to this specific user's message.  Only thing I can think of is it might have something to do with the email they are replying to is set as someone's iMessage email address and that contact saved in the address book needs to have the email address removed from the contact profile.    We've been puzzled for days about this, any ideas? 

    I'm having this problem too; if an iMessage isn't delivered it will be sit there for a good few minutes before apple decides to send as a text message instead.
    However I just discovered a handy part solution; if you press and hold the undelivered iMessage an option pops up to send as a text message.

  • TS1398 iMessage/Texting Error!

    I recently purchased a new IPad (4th Generation). I attempted to send a relative a text via the new IPad, and when I place their name (with phone number) in the send to area, there appeared a Caution/error sign. I tap the sign, and it stated "receivers name<phone number> is not registered with iMessage".
    Now I then used my iphone, and sent the same text to the same person, and they received it with no problems. Can I send a text on the IPad without the receiver(s) being registered with iMessage?

    JA95606 wrote:
    Can I send a text on the IPad without the receiver(s) being registered with iMessage?
    Not with the built in software. You'd need to find a third party app to do that.

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