IMessage waiting for activation. Phone number not listed in Send and Receive at?

I'm going to try to be as descriptive as possible, as I'm not too sure what else I can possibly do to resolve this issue.
3 or 4 days ago I requested a number change through my provider. Not knowing that I had to turn off iMessage whilst waiting for the change to occur, I left it on.
Later that day my friends were complaining that I was sending them texts from two different numbers, one being my new number, one being my old number. The thing is, I'm using the exact same SIM card and it's a little unusual to have two numbers for one SIM. I then realised that iMessage is ONLY registering my iTunes e-mail address and OLD phone number as an option to 'Send and Receive at'. I have spoken to Optus (my provider in Aust.) and Apple, I have gone into an Apple store, had the phone replaced, restored newtwork settings, restored phone altogether, turned on/off iMessage and Facetime, checked date and time, made sure my correct number is listed in Settings > Phone, etc etc etc I've done EVERYTHING listed in all forums that I've read from people experiencing this same issue.
I can choose to select my old phone number in iMessage, and can then send messages to others using iMessage from the old number, and if I switch it off, I'm then using SMS to send messages, and it's from my new number again! It's very frustrating not having all features on my phone working correctly.
If I switch iMessages and Facetime on, not using my Apple ID to sign in, it simply says 'waiting for activation' and after a few hours, tells me it was unsucessful and to try again. I'm all out of options now, Optus don't know what to do, Apple don't know what to do and I don't know what else to do! It's been 4 days! Someone please help!?

Just thought I'd let everybody know how it finally got resolved 1 week later!
After trying absolutely everything, and I mean EVERYTHING that Apple support, apple forums etc told me to do, the only thing that worked was turning iMessage off, waiting for at least 24 hours at then turning iMessage back on.
It activated itself within a few minutes, no dramas at all!
Hope this helps!

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