IMessage will not deactivate please help because apple wont

I need to turn off iMessage for one of the phone numbers on my account. My email address is signed in the App Store on 2 phones but my phone number is on my phone and my dads number is on his phone. He is currently using an android phone and we are trying to get everyone else's phone to stop sending the messages as iMessage to him. I put his SIM card back in his old phone and turned iMessage off. Before I would do that I would go into that receive option and it would not give me the option to uncheck his phone number. I also signed into the website and it does not show his phone number on my account it only shows mine. What else can I do to get this to actually deactivate?

Hi Criesofthepast44,
If you are having issues deactiving iMessage for an account that is no longer using an iPhone, you may find the following article helpful:
iOS: Deactivating iMessage
http://support.apple.com/kb/TS5185
Regards,
- Brenden

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