Imessage won't activate on new phone

trying to activate i message on a new iphone....messages won't send or receive

    Here I am to save the day mf1831! Let's get your iMessage working. May I ask are you logged into your iPhone 5s with your Apple ID? If not then simply go to Settings > iTunes & App Store. Also, go to iCloud in Settings to ensure that you are logged in there as well. Once you are logged in go to Messages and verify that iMessage is turned on. Also, please verify the Send & Receive info under Messages to ensure that both your mobile number and Apple ID is checked under "You Can Be Reached By iMessage At". Please let us know the results after you have peformed these steps.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport

Similar Messages

  • My iMessage won't activate my email but will with phone number. I type my password and it says it's wrong I change it and it still says its wrong. I even made a new account and it still says the password is wrong.

    My iMessage won't activate my email but will with phone number. I type my password and it says it's wrong I change it and it still says its wrong. I even made a new account and it still says the password is wrong.

    Hi hectorness12!
    Thanks for using the Apple Support Communities! I have found an article that can help you with troubleshooting your iMessage issue. The article can be found here:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thanks,
    Braden

  • IMessage and Facetime won't activate on new iphone 5.  Both indicate "Waiting for Activation."  How do I fix?

    iMessage and Facetime won't activate on new iphone 5.  Both indicate "Waiting for Activation."  How do I fix?

    I just activated a new iphone 4s and restored from a backup of my former iphone 3gs - had the same problem - Waiting for Activation on both facetime and imessage. I tried all the usual fixes, reset all, hard reset, turn facetime/imessage on and off, and on and on. 2 hours on phone with tech support to no avail.
    I just found the fix on my own - no clue if it will work for everyone. But it's ridiculously easy and worth a shot so you don't waste hours and hours resetting/synching as I did.
    All I did was go into settings>phone>my number - erase it by touching the ">". Then re-enter it making sure to input with the "+" and country code. For example in the US: +1(508) 569-9901
    No hard reset necessary. I went into settings>facetime and imessage, immediately after inputting my phone number again and the dreaded "waiting for activation" message was gone. I tested sending a message - came thru to the other party fine and facetiming another device (my mom's ipad some distance away) and it rang thru with everything working properly i.e., video/audio.

  • My iMessage won't activate help??

    My iMessage won't activate to my mobile number, help me please....

    http://support.apple.com/kb/TS4268

  • I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? 20 Year Verizon Client

    I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? Any other advise in this matter would be greatly appreciated.
    20 Year Plus Verizon Client

    The only "unlimited" plan I can think of where this would not apply is the old Connect plan for multimedia/basic phones.  That unlimited data, on devices such as the LG Voyager, EnvTouch, and other "multimedia" devices is  not the same.
    If you currently have an individual $29.99 unlimited data plan with a 3G Smartphone, then you can buy a BBQ10 retail and activate it with the same data plan and keep the unlimited.

  • Do I have to activate my new phone before I can set it up,ie apps, contacts, emails, etc.?

    Do I have to activate my new phone before I can set it up,ie apps, contacts, emails, etc.?

    Not necessarily. You can remove the SIM card from the phone and set it up via wifi only first and then go the your MyVerizon account online and activate the phone.

  • HT201269 how do i activate my new phone?

    how do i activate my new phone ?

    If you already have an old phone/ carrier just turn it on.  Verizon works in this way.
    With wifi follow the Setup Assistant on-screen.

  • IMessage won't activate on macbook pro after os x reinstall

    I did a fresh install of OS X on my macbook pro. iMessage won't activate. iMessage works fine on my ipad, iphone, and mac mini, but I can't sing in with my apple id on the macbook pro now. It worked fine before the OS X reinstallation. WHY?

    First, check the status of iMessage on this page:
    Apple - Support - System Status
    If iMessage is down, wait tor it to come back up.
    Otherwise, back up all data.
    Take the steps suggested in this support article:
    FaceTime, Game Center, Messages: "There was an error processing registration" when signing in
    Sign out of iMessage:
    Messages ▹ Preferences ▹ Accounts ▹ Sign out
    Then sign back in with your verified credentials. Note that the password of some Apple ID's will expire periodically.
    If you get the same error, try resetting the NVRAM.

  • My iMessage won't activate

    My iMessage won't activate and says my 'username or password is incorrect' whenever i try entering my Apple ID however it is all correct. I also changed my password so it's definitely right, can anyone help?

    If it is telling you the credentials are not correct, they are not correct.
    Re-enter them correctly.

  • I need help trying to activate my new phone online where do i go??

    i need help trying to activate my new phone online where do i go??

    Log in to your MyVerizon (verizonwireless.com) and on the Overview page scroll down to I WANT TO... in the third column of boxes, under DEVICE, the 3rd one down is "Activate or Switch Device".  Click on that and follow the instructions.  If there is an issue, it will instruct you to call customer service or you will be connected to customer service automatically.  Let us know if this works...

  • IMessage won't activate my cellphone number. I have tried rebooting and turning the iMessage switches on and off. I still have data bundles and am able to access all social media platforms except iMessage. Why won't it activate my cellphone anymore? Help!

    iMessage won't activate my cellphone number. I have tried rebooting and turning the iMessage switches on and off. I still have data bundles and am able to access all social media platforms except iMessage. Why won't it activate my cellphone anymore? Help! Does anyone know any fixes for this problem ?

    See if this helps: http://support.apple.com/kb/ts4268

  • Will you help me activate my new phone?

    Will you help me activate my new phone under my correct phone number?

    Michelle you are not understanding.
    1) What phone do you have?
    2) What phone does your daughter have?
    3) Are they basic phones?
    4) Are they Androids?
    5) Are they Apple phones?
    Just what devices do you both have? Make and Model numbers, Names of the devices? I am not telling you to call anyone right now!
    I said go into a Verizon Wireless Corporate Store. Since you stated you cannot make phone calls.
    Borrow a phone and call if necessary. Use a pay phone if there is one available, use a friends or neighbors phone.
    We have used these types of communications devices long before cell phones came into use.
    If the phones are 4G LTE and both have sim cards in the devices you can swap them out and each phone should work.
    I cannot do it for you over the internet with the little to no information you are giving.

  • Apple ID/iMessage won't activate

    I've been trying to activate iMessage for weeks on my new iPhone 5, I even installed iOs 7.0.3 which was supposed to fix iMessage problems and it still will not activate; whether I have full bars and Wi-fi or not. I did not have my number connected to iMessage before I installed iOs 7. I have restarted my phone, my network settings, everything. Every time I try to turn it on it says "waiting for activation" and when I try to sign into Apple ID to connect my number it wait her says there was an error and to try again or to check my network connection.

    server is down

  • FaceTime and iMessage won't activate after update to 5.0.1

    Hey there
    I've recently updated to iOS 5.0.1 and now iMessage and FaceTime won't activate.
    It worked fine on 5.0. It says "Unable to log in. Please check your internet connection and try again"
    How do I solve this?
    I've tried restoring, rebooting, changing my DNS to 8.8.8.8,8.8.4.4, everything
    - Jonas

    Try:

  • HT4623 iMessage won't activate

    iMessage and facetime won't activate...how can I fix this?

    Read this http://support.apple.com/kb/ts4268

Maybe you are looking for

  • Can't find Save As Optimized PDF in Acrobat X Standard.

    I just bought and installed Acrobat X Standard, but cannot find the Save As > Optimized PDF option.  I have seen and used this option before in Acrobat X Pro, and it was one of the reasons I bought Acrobat for myself.  Adobe's own website says that t

  • TO_DATE and bind variables in SQLJ

    Hi all I need to convert a date, in string format using TO_DATE in an INSERT INTO contained in a sqlj class. The reason for this is I am reading in data from a pipe delimited file created by a MUMPS application. (Don't ask:)). This works fine if I us

  • EM Alert: Warning:+ASM Disk Group requires rebalance

    Environment: O.S Version : HP-UX B.11.31 U ia64 Oracle DB Version : 11.2.0.3.0 , Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production Database files are on : ASM Disk Group It is about the ASM Diskgroup low disk space alert by

  • Running process integrator studio remotely

    Hi again -I have the following scenario.: My installation of Process Integrator is on a solaris server. To facilitate using the Studio application, I have packaged up the required jar files and am able to run the Process Integrator Studio Java Applic

  • Problem with entering URL

    Ever since the last update or two I seem to have an irritating problem with entering URLs. If I'm navigating a site and modify the URL manually in the address field and hit enter, the URL reverts back automatically to the previous one instead of acce