Imessage won't log on with apple ID

Hi, I'm having one of those software moments. oh well.
I'm using mountain lion with voiceover as a blind mac user, irrespective of that, I'm encountering a strange issue.
I'm using two macbook pro's.  My main machine is a 2010 macbook pro and all's fine with it. iMessage works fine, iCloud's behaving well, etc. my other macbook pro is a suped up 2007 edition again running mountain lion.
connections wise. macbook pro 2010 running over cabled ethernet, 2007 over wireless.
using one of those sky sagem routers that's known for it's shear idiocy.
Problem I'm encountering is this. I'm unable to properly connect or get anywhere through my apple ID and iMessage. When I try to sign in, I get I'm given the message Check your connection and try again. my internet connection's running fine.
iCloud seems to have issues as well with using back to my mac as it can't start the service but that's  for another day
if anyone can please assist could you please email me at [email protected] as I don't use the support site much and find it easier handling emails.
the strange thing is imessage works fine with my macbook pro 2010 and behaves fine. just not doing it on my 2007.
cheers.
ed

Hi,
This is getting odder and odder.
Originally a Force Quit of IMAgent in Activity Monitor seems to resolve this for most people.
After a while this seemed to become less effective.
Then the suggestion was to add the ID to the iPhone first then add it to Messages on the Mac.
Again this worked for some for a while but then new people suggested it was not working for them.
Then  we tried deleting the com.apple.imessage.bag.plist  (the one that lists the Server)
and the com.apple.imservices.iMessages.plist (the one that holds your Apple ID and the aliases (eventually) that get linked to it) - either one at a time or in combo and restarting the app each time.
This again worked for some but people stated it dd not work for them.
A review of the threads like this suggested that using the "Contact Support" and getting an Apple person to look at the ID seemed to be the most successful.
However with your reply and extra work to test other bits that are involved seem to be leading nowhere again.
I have a Sky Sagem Modem/router.
It says it is at version 2.8Sky
However it also lists "ADSL Firmware A2pB023o.d20h"
I have it blocked to remote updates.  (I previously had an update happen during a video chat but did not realise that was what was happening and powered down the device which effectively fried it.  It took two days to get a replacement.)
The page is date Sky 2006.  (I have not had it or the previous one that long).
It is doing UPnP.
9:22 PM      Thursday; November 8, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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