IMessage wont work no matter what I try. HELP!!

Hi. I recently got a new iphone 5s as an upgrade from my old 4s. I cant get my iMessage to turn or facetime to work. I have tried resetting network settings and also using apple id for facetime and imessage but the same message pops up "An error occurred during activation. Try again." I have also contacted my network provider (Vodaphone) but they are still not able to help me and say that this is a fault at apples end....??. Can anybody help me with this issue? Many thanks. 

There are many threads on this forum by people with the same issue. If you look over here on the right ---> at the "More like this" box, you can find them and possibly see some solutions that have worked for others. Best of luck to you.

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