Imessages and facetime
I cant activate imessage and facetime on my iphone 4s should i contact Apple ?
Read here first:
http://support.apple.com/kb/ts4268
If nothing works, then call AppleCare.
Similar Messages
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hello I'm experiencing some problems with my iMessage and face time. I did with Apple provided me online. I did the steps. Nothing will work, it keeps saying activation turn on Wi-Fi when my Wi-Fi is turned on. As soon as I got this on Christmas. iMessage and FaceTime have not been working. My Apple and ID password are correct. Everything else is working fine. My iOS updates are up to date, everything is fine except FaceTime and iMessage
Did you try everything here?
iOS: Troubleshooting Messages
Using FaceTime and iMessage behind a firewall
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues
In the future saying your tried the Apple on-line articles does provide us with information as to which ones you found and tried -
Okay. We have three Ipads in our house with only one Itunes account. When I go into imessaging and facetime on each of the devices, it wants to start switching my wife's cell phone and then the three emails associated with each Ipad to the contact information for all of the Ipads. As of this morning, only the imessaging and facetime are turned on my wife's iphone and ipad. My kids imessaging and facetime is turned off. Do you really have to have an itunes account for each device to make then work??? Any help would be very much appreciated.
RyanThere is only one solution. Each user must have their own separate user account. All of their respective data would be contained in their separate user accounts. This also means each will have a separate iTunes Library. If you all use the same third-party apps, then each will have to purchase their own copies under their own Apple IDs. Some data sharing is possible. See:
iTunes- How to open an alternate iTunes Library file or create a new one
iTunes- How to share music and video
iTunes- How to share music between different accounts on a single computer
iTunes- Setting up Home Sharing on your computer -
Why my iphone's iMessage and Facetime can't be activated?
hi, I just bought an iphone4 from the Mississauga apple store two days ago, the iMessage and Facetime can't be activated, so these things are what I tried: (my SIM card matches with my iphone, have a valid carrier, and I paid my bill and have a valid phone number)
1. I connected my iphone to the wifi, and make sure it works,
2. created an account on apple store, and make sure it has been logged on,
3. logged that e-mail account that I used to creat apple account on to my iphone ---> Mail,
4. go to Settings ---> iMessage, and turned it on, and did whatever it told me to do, then it just saying:"Waiting for activation..." for 2 or 3 hours, and told me that activation failed, and the same thing goes with the Facetime.
I tried with each of them 3 times, none of them are working, so I give up, and asked my friend use to working at the ginues bar in an apple store to help me, so:
He download iTunes onto my PC, connected my iphone to my PC, and logged my apple account onto iTunes, then did the PC and iphone thing which I don't really understand, and redo what I did above, and my iMessage and Facetime still can't work, and use he's iphone to call mine with facetime, use mine to call his with facetime, none of the calls worked.
At the end, we even dialed #*5005*7672# to check the SMS service centre number.
***BTW, I CANNOT even send text messages to my friends, I can only call them.
Is there anything else I can try to make the iMessage and facetime working? Or should I just go to the store and ask for an exchange or refund?
T_T, I just can't believe I can't even send out text messages with the iphone which even the unsmart phones can do.
Help me, plzzzzzz
KateHey Bogdannae,
Thanks for using Apple Support Communities.
You might need to user recovery mode since it is staying at the Apple logo.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario -
When setting up my new iPad and entering my own Apple ID my sisters number appeared on the imessage and facetiming; however her number is not associated with my Apple ID. How do I change the number to my own?
Turn iMessage and FaceTime off, reset the device by holding both buttons until the apple logo appear then let go and wait for it to restart. Then turn iMessage and FaceTime back on and enter the settings again
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My iphone 5 wont let me sign into imessage and facetime!
I recently bought a iphone 5 from my aunt. I went to AT&T to go activate and switch over phones. (I had a iphone 3gs). I later went home and tried to log into my imessage and facetime, but it wouldnt let me. I keep trying and it says "iMessage Actavation - Could not sign in. Please check your network connection and try agian". I have wifi so my internet can not be the problem & and my internet on my phone works great. I can sign into my itunes and icloud witout any problems. I tried turning my phone off and on, restore the iphone and reset the settings. Ive also tried calling my company but said they couldnt help. And I called Apple and told me to the same time ive already tried doing. I dont know what to do anymore. And im hoping someone can help me out! Thank you!
One thing to remeber , this issue occurs because of poor wifi or internet connection. If this isn't fault in your case, try these because it happens in all products of apple like mac,ipad mini,ipod touch..
Check you apple id and sign in again.
Change you DNS to open DNS or Reset you network settings.
Reboot you iphone once. -
I was using my iphone just like any normal day and out of blue it went off because I let the battery die
it was 1% and I didn't put on charger, I forgot
so I put it on charger just like any normal day and it charged for sometime then it started to turn on
suddenly I got a weird screen on it a pic "iOS 6" and slide button saying "slide to set up" with all languages
I pulled that slide button
I found a screen of
Apple ID Sign In:
To finish setting up iCloud, iMessage, and FaceTime enter Apple ID password for ********@icloud.com
password:
so I wrote my password then clicked next
it got me to another screen saying "Updating iCloud settings...."
then it kept loading and loading so I restarted my mobile then I did all the above steps again
the next time it loaded fast and got me a new screen saying :
Your iPhone is now set up.
You're ready to start using the most advanced iOS ever
Start using iphone
and when I click on start using iphone, the iphone restarts itself and repeats the steps again !!!!!
I've tried everything, restarting my iphone, doing the steps, respring, clicking on home and off button, EVERYTHING !!!!
but it keeps redoing that stupid steps without any end
please HELP ME!! I need my iphone back!!!weird, i would try to restore through iTunes and set up as new as a test.
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The story is that I have an imac i7 that was still under Applecare when the logicboard coraked.
I brought it in for repair and got it back. Somehow imessage and facetime would never connect anymore and come up with connection errors yet everything else worked. I tried all tens or hundreds of suggestions over hte last few months and nothing worked.
So I resorted to a clean hard drive repartitioning and install of Mountain Lion.
To my surprise: it sill did not work.
That;s when I found an obscure post that I am quite certain is the problem: the poster had the exact some symptoms I had and NOTHING worked. Hrs of phone support etc. Until it dawned on him that he had a logic board replacement after which the issue occurred. He found that his serial was no longer the same as the original item and came up as invalid on the apple website and was not listed in the "About" of his iMac.
I immediately recognized the recent support symptom and motherboard replacement and checked the rest. And behold it is all exactly as he said. He had to bring it back to the service center and they put the original serial back in and everything worked again.
Here is my problem: months of troubleshooting have passed and my iMac went out of Applecare warranty. Support does not warrant an exception for the serial online and the service center wants to get paid I am not wealthy. This computer is my life and I need them to change the serial back to what it was when I purchased the machine. Can someone suggest how I get help. Apple is acting like M-soft in this respect.The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ... -
When I got my iPad I created a new apple ID it was working fine but then one day when I went to the app store and checked my apple ID, as usual it asked for a password, I typed the password in and was very sure it was the right one because i've been using it for a long time. Then it said incorrect password. I tried to type it in again and again and again but it still said incorrect password. We checked if it still exists on apple.com but then it said no apple ID found or no matches to our records or something like that. So I decided to get a new one but still used the same email. I found out that if 1 email is associated with 2 different apple ID's it may cause problems but as I said we checked if the old one still existed on apple.com it said it didn't so I thought it was fine to use the email again. After that the app store was working fine. I can install games and apps. I knew I had to sign in to iMessage and FaceTime again because of the I got a new apple ID but whenever I try signing in, it always says "Incorrect password" and sometimes "check you internet connection". I've tried signing in over and over again but nothing worked I still can't sign jn to iMessage and Facetime. What do you think I should do?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
Cheers, Tom -
I've tried everything to set up my iMessage and FaceTime but nothing is working
Error Message includes:
"An Error Occured During Activation. Try again."
"Could not sign in. Please check your network connection and try again.",
I have tried the following:
I resetted my phone. Still doesn't work.
My iCloud works. So there's no problem with my apple ID.
My sms and text features work. It's green and not blue.
I have iOS 7.0.4 and I have been informed my software is up to date.
I recently went into apple to get my phone replaced set up my icloud from previous phone absolutely fine the only thing that I can't set up is the iMessage and FaceTime I've tried everythingsame thing is happening to me. each time i tried activating imessage it would display the error message. i contacted apple support and IMed them. One thing that they said was to got to settigns and "reset all settings". no data from your phone should be lost (I'm quite sure it even tells you this when you press the button). It will then say "waiting for activation" and then they said give it 24 hours, leaving the phone on, to see if it works. since i reset it it now says "waiting for activation" but has not yet activated.
the support team were really useful so i would recommend contacting them -
Hey Everyone who read this,
Please help me, Before my imessage and facetime is working with my email not my phone number. And then i try to change it with my phone number but always failed (i turned it off and on again but can't verify with my phone number). Then i erased my apple id on imessage and facetime, and the problem started, when i turning it on again and i need to enter my apple id and password, it said incorrect and i need to reset my password. And then i reset my password with a new one, and enter it again but incorrect again. I also try make a new apple id, but incorrect again. Besides, my appstore, game center, icloud can working with my apple id and password... Please help me with this issues...
Thanks,
Glory ([email protected])If you desire speedy resolution it helps to be more specific with error messages etc. when asking a question here.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
This is the listing of what we have:
Ipod Touch 4th Gen for daughter
Ipod Touch 5th Gen for another daughter
Ipad 3
Ipad Mini
Iphone 4S
Iphone 4S
For sharing/downloading convenience, all of these are linked to one apple ID. iMessage and FaceTime were working flowlessly when we set it up. Yes, there was a problem initially where some devices were receiving someone else's texts, but they were resolved when I went to Settings and chose a specific # or email address for each DEVICE (so there's no overlapping)
All of a sudden, my daughter's Ipod Touch 4th Gen started having problems sending messges. Sending bar will go up to the end then stop right before it gets completely full--end result, message not delivered. I tried to facetime her, but nothing happens. Sometimes when I try facetiming ipod touch 4th, I'd get an error message '____ is not available for FaceTime'
I've confirmed the email address associated with ipod Touch 4 has been added and verified under my apple ID. I've tried restoring the iPod in iTunes, hard resetting the unit, turning off and on iMessage/FaceTime... and still doesn't work.
All our software is up to date. By the time I started thinking maybe ipod touch 4th gen is getting old, my husband's newly bought ipad MINI started having the same problem.
This is really frustrating---help?We're screwwwwwed! Not THAT familiar to apple, just barely plugging along and dove in with two ipads and two ipod touches. Previous experience was just two ipods (160 GB) that I had to still rotate audio books out of every few months... well, for me. My wife doesn't use hers as much. ANYWAY, I lost a zillion things with the ipod classic since it didn't have a back-up option and many of the CDs I scrounged up when it first came out were already lucky to have survived college. 8 years later and the computer that had the original files had been replaced umpteen times. ipods failed and decided to quit being a tight wad. Not sure if these gifts are worth it yet.... well, two of them were.
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Apple ID for iMessage and FaceTime not working and giving repeating popups
So I have recently found my lost iPad after about a year and when I turn it on, it's giving me never ending popups for my iMessage and FaceTime apple ID, which says is incorrect. i now have an iPhone 5c whose email I switched because my old one (aka the one my iPad is set up to) got disabled. On my phone, my iTunes/App Store and iMessage/FaceTime Apple ID is my new email but my iCloud is still the same. I decided to reset my Apple ID through my iCloud though I typed in my new email since I thought it'd change it. Now, my iMessage is messed up where I can't text my friends in other countries (though I can with my friends in the same country though it's not as an SMS), my iMessage won't activate, I'm not sure if my friend can even see the messages, and I don't know what to do.
If it helps any, I deleted my iPad from my iCloud for backup storage space. Also, I don't know if I'm posting this in the right area as I'm mainly talking about my iPhone 5c but it also has to do with my iPad mini
Also, I just tried signing into my old Apple ID in iCloud on my phone with my new password and it worked and my old one didntSet up Facetime with your new Apple ID: tap Settings > Facetime > Apple ID > Sign out. Later log in with your latest Apple ID.
Set up iMessage with new Apple ID: tap Settings >Messages > Send & Receive > tap the Apple ID to sign out > later, sign in with your new Apple ID. -
HT204053 Can I have 4 apple IDs under one purchasing account for using iMessage and FaceTime?
I have an iPhone, an itouch, an iPad and my kids each have an itouch as well as my bf who has an iPad mini. Is there a way that we can use iMessage and FaceTime with each other? All devices use one account for purchases. Can we each have an ID without losing our music and movies?
Thank you for the reply... But now, I have to ask, HOW?! Lol I have added and verified their emails, but I don't think that's the same is it? I basically need step by step instructions. Maybe I just missed it, but I have searched how to do this and can't figure it out. So any help would be greatly appreciated... We each have a couple hundred various songs and movies etc downloaded, but all registered and synced to my account and I really don't want to have to buy duplicates of one direction, Taylor Swift, etc. ☺ so to anyone who can give me a hand... Thank you in advance.
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Can I use the same Apple ID for iMessage and FaceTime services simultaneously on two different devices - iPhone and iPad? It seems those are competing to each other, and the services work on one of them only (iPhone).
Many thanks, Sir! Both are mine and it's good to know that imessage can work on both with the same Apple ID. Will now have to find out why imessage stopped working on iPad when it started on iPhone (new). After exploring the forum I understand that there may be plenty of reasons why imessage does not work, even though it worked previously on the same device with the same ID.
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