Imessages on macbook not working. All contacts/conversations that used imessage are now switched to google talk/jabber.

imessage on my macbook has always had a few bugs...it never recieved imessages sent from other friends with iphones right away, maybe upon next start up it would, but the messages would all come out of order.  It could send out messages that would then also show up on my iphone 5s.
As of today, all my conversations that were going on my imessages no longer have the contact names associated with them, just the phone numbers, and they show as offline.  The text field shows that the conversations are in Google Talk (which is offline) but each of those phone numbers is associated to someone I know with an iphone and they should be imessages, not google talk buddies.  I don't even have all those numbers stored in my google accounts. 
I have tried altering settings both on my phone and my laptop so that only my imessages account is logged in or active and have deselected google talk, but none of the contacts come back up.  Icloud is set to sync contacts with my phone and with imessages. 
How can I get my contacts back under imessages?

Hi,
I have seen this with a actual Jabber account that was using Facebook chat as the Buddy list.
This seemed to loose the Real Names from the Contacts app  even though the details still seemed to be in that app.
The issue was traced in that case to an issue with the Facetime server (the Facebook Chat server is supposed to check with the main server and uses this to verify "real names" and this can bypass the Mac's own Contacts app if you are not syncing with Facebook.
Have you tried restarting the computer ?
7:41 pm      Sunday; February 23, 2014
  iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Similar Messages

  • My iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    my iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    Hi, braidenwhitesidemate. 
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the steps in the article below.  If the issue persists, see the section labeled Issue not resolved.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Cheers,
    Jason H. 

  • IMessage on Macbook not working correctly

    Recently, my imessage isn't working on my macbook.
    When I click on a message that is already active, the whole chat deletes and the blank chat goes to the bottom of the list, as if it was the least recent chat I've had. When I sent messages, no messages show up.
    Messages on regular chats do not send through, but in group chats it does, however it still does not show my messages.
    I have tried resetting my computer multiple times, signing in and signing out and quitting the program but still it is not working.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • IMessage and FaceTime not working on Mac Pro and message stating to contact Support came on

    iMessage and FaceTime not working on Mac Pro and a message stating to contact Support came on with a verification code.  It was working on 8/29 but stopped on 8/30.  When I called support to even speak with anyone they wanted $19.  I don't want to pay $19 for an Apple problem.  I cleared my key chain, also reset my apple ID password but still not working.  Works fine on my iPhone.

    There is no official public documentation of that error message as far as I know, but according to reports, it can mean (at least sometimes) that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a free service.
    Otherwise, do what the error message tells you to do. According to reports, you won't be charged for the call if you select "Apple ID" as the product you need support for, and cite the customer code in the alert as the "validation code" to the support representative.

  • My optical drive on my macbook pro mid 2009 series is not working all the time.

    I have a Macbook Pro mid 2009 series and just recently my optical drive is not working all the time. At times it decides to not spin a disk that has been inserted in the drive. I am currently deployed in Afghanistan and this is one of the very few things i have to distract me from the day to day haul. This is something that just started to happen and its very fustrating since i have limited support for this.

    Another help source (if you haven't already done so).
    Go to your OS Help Menu.  In the search field type dvd
    Click on all the troubleshooting topics & Support Articles that pertain to  your issue.
    You can also do the same in Disk Utility.  Open same up.
    At the bottom left of the window, click on the purple button w/the "?" in the middle.
    This will bring up the Help Menu.
    ===============
    Try a different brand.  Top forum favorites
    CDs
    FUJI
    TDK
    Verbatim
    DVDs
    Maxell
    Verbatim
    ==============
    Apple's Disc Burning Quick Assist
    http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive
    Make sure the DVDs are not dirty, smudged and/or scratched.
    http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc
    http://support.apple.com/kb/HT2801 Apple Computers: Troubleshooting the slot-loading SuperDrive
    *** Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs. ***

  • IMessage and Facetime Not Working - Cannot Log Into Apple ID.

    Hello,
    Some background: iMessage and Facetime are not working. Both applications are saying that I am not typing in the correct password for my Apple ID. Needless to say, the applications are wrong and I am using the correct password.
    Some background:
    1) This is an iPhone 5.
    2) It is running iOS 6.0.2.
    3) I am on Verizon.
    4) I am located in the continental US.
    5) I have a full e-mail address for my Apple ID username.
    6) iMessage and Facetime are both working on my iPad, using the same login information.
    7) All other applications that use Apple ID, such as the App Store, are not having this type of log in issue.
    8) This issue occurs regardless of whether I am connected to wi-fi or just the mobile carrier, or both.
    Troubleshooting I have tried to fix this issue:
    1) I have changed my Apple ID password. This did not work.
    2) I have changed my Apple ID username/email. This did not work.
    3) I have played around with Date/Time setting changes. This did not work.
    4) I have reset all settings. This did not work.
    5) I have tried hard restarts of the phone. This did not work.
    6) I have performed a restore from backup of the phone. This did not work.
    7) I have performed a full factory restore of the phone. This did not work.
    Apple Support is at a total loss on how to fix this. I have now had multiple frustrating phone support sessions with them with zero results. If you do some searching, it appears there is no way that anyone knows of to fix this issue once all the troubleshooting I have listed above has failed. People have had to acquire brand new phones in order for these applications to work again.
    Obviously this is unacceptable.
    There are a lot of smart people on these forums fixing tech issues like this. Anyone have any input?

    randers4, thank you for the suggestions.
    1) I have contacted Verizon and they are not blocking "premium" or 3rd party text messages.
    2) The Apple ID login issue occurs regardless of wi-fi network location, or even if I am not on wi-fi at all. Router settings are irrelevant to this problem.
    3) I have already played around extensively with date and time settings. This did not fix any issues.
    Any other suggestions? I had another call with Apple support and they are of the opinion that I may need to have the phone totally replaced, which is unacceptable unless it is free of charge.

  • Sync iPhone5 to Contacts does not work, but contacts to iPhone5, works..! Crazy..??

    Hello all..!
    I added a new contact to my iPhone 5, and after a day or two tried to find it from contacts. Resolt? NOWHERE..!!
    I made all steps, before i write this question here. Tried almost(!) every help i found at sites. but didn't work.
    Finally, I deleted the contact from my iPhone5, and added it at first at contacts. I made sync, and the new contact came to my phone..!
    Please, what is wrong..??? This anomaly drives me crazy..!
    iPhone5 --> Contacts (iMac) does not work.
    Contacts (iMac) --> iPhone5 works..!
    PS. Before "Mavericks" was Mountain Lion, without problem...
    Thanks in advance

    Well not sure about anyone else but finally spoke with "support" today.
    First call I made I was told if I paid $79.00 I would receive assistance for a year.
    They could fix my problem through my pc.
    Well not paying.
    Phone 1-800-APPLE and was told that because didn't pay for call display through
    my provider it isn't going to work for me.
    Seems they don't advise you of that when you are making a decision on buying a phone.
    They at least could have put a *note saying function only works under specific conditions.
    I would have checked that out first thing.
    Lesson learned I guess. Now my provider supplies that option free for new plans but won't
    apply it to mine. So much for customer service. This all within a couple of months.
    Now if anyone has any information that would change what I was told please let me know.
    Gayle

  • Outlook e-mail not synchronising all contacts

    It's possible to synchronise contacts stored in outlook the free online mail service. This service allows you to link your contacts with some social networks like Facebook, Twitter, Linkedin etc.
    I have synchronised my Iphone with my contactlist stored in outlook but not all contacts are syncronised. All contacts linked with other socialnetworks are synchronised but most of those who are not linked to other services are not syncronised. When I edit one that is not syncronised and wait a while Iphone synchronises that contact. Still those who I haven't edited are not. Please can someone help me out with this problem or fix this issue.
    http://windows.microsoft.com/en-US/windows/outlook

    Well, so far, so good.
    The plugin seems to be working. I'll have to do some more rigorous observations to see if there are things not syncing-up, but on the surface, the httpmail plugin is working.
    Here's the downlaod address:
    http://www.automagic-software.com/products.php

  • FaceTime is not working on my iPad. I've updated my iPad to the latest version of I0S and tried all the things that come up when I do a Google search. Any ideas? Thanks

    FaceTime is not working on my iPad. I've updated my iPad to the latest version of I0S and tried all the things that come up when I do a Google search. Any ideas? Thanks

    Have you tried the troubleshooting advice here:
    If you can't make or receive FaceTime calls - Apple Support
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    What exactly is not working?

  • Till my last software update on my MacBook Air I have been able to use my iPhone as a modem via USB. Now it's not working anymore. Other functions via USB are still fine. Any ideas???

    Till my last software update on my MacBook Air I have been able to use my iPhone as a modem via USB. Now it's not working anymore. Other functions via USB are still fine. Any ideas???

    The Mac was recently upgraded so it is the Mac, or is it?
    Looking for a common denominator:  I'l start with wi-fi as the common communication medium.
    Known:
    A) Broken: iPhone —> wi-fi —> Mac.
    B) Broken: iPhone —>USB—> Mac.
    C) Broken: iPhone —> Bluetooth —> Mac.
    D) Working: Mac —> USB —> other USB devices.
    Unknowns:
    E) Test Mac —> wi-fi —> a non-iPhone router.
    F) Test iPhone —> wi-fi —> another wi-fi device.
    Given not A, not B and not C either the Mac or the iPhone could be the culprit.
    1) E        |  F        : Non sequitur (deepens the mystery).
    2) not E  |  F        : The Mac is the common denominator.
    3) E        |  not F  : The iPhone is the common denominator.
    4) not E  |  not F  : All heck broke loose.
    For case 1:  It would be something on the Mac that prevents it talking to the iPhone through three media even though it can talk to other routers over wi-fi.  That would be weird indeed, given the iPhone is talking to other wi-fi devices with no trouble. 
    For case 2:  All of the Mac’s intranet media broken (wi-fi, Bluetooth, and wired-USB) and at least wi-fi works on the iPhone.  Something weird is going on in the Mac.
    For case 3:  The iPhone router function is broken.  Upgrade the iOS?  Test using another iPhone?
    For case 4:  Throw everything in the trash and start over.

  • Home button is not working all the time

    I have started to notice that when I press the home button on my iPhone 4 it does not work all the time. This problems has only started to occur and was first noticed around three months back, however I did not make a big fuss out of this because it was not as often as it is now.
    Sometimes i find this extremely frustrating as it occurs even when the phone is locked and you are trying to bring up the unlock menu (which I know this can be done by using the wake up/ lock botton located on the top of the phone)
    but this also is a pain when it happens, whilst using an app e.g. playing a game and trying to text someone.  Because of the faulty this also makes multi tasking sometimes impossible.

    Try calibrating the Home button.
    1. Open a pre-installed app, such as Contacts
    2. Press and hold the sleep/wake button until the red slider appears
    3. Immediately release the sleep/wake button; press and hold the Home button.
    4. Hold until the red slider disappears.

  • Short key for copy does not work all the time now.

    After I have installed the latest OSX - Yosemite, my short key for copy does not work all the time.  It is infrequent how it works. I'm using the same keyboard that I have always used, my wireless logitech keyboard for mac.  Please help.

    I've plugged in my default mac keyboard and the short key copy still does not work.

  • Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps but the rear camera is not working, all other apps work perfectly well, how do i resolve this

    Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps (such as facetime and skype) but the rear camera is not working, all other apps work perfectly well, how do i resolve this

    Double tap Home button and delete Camera app from multitask-list.
    Do a
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    If problem persist, make an appointment with genius bar for evaluation.

  • Hi. I just got the iPhone 6, plugged into itunes and made the mistake of putting an OLD back up on my new phone resulting in losing all contacts after 2013. They are not saved on the cloud. Is there any way to go back to before I screwed up?

    Hi. I just got the iPhone 6, plugged into itunes and made the mistake of putting an OLD back up on my new phone resulting in losing all contacts after 2013. They are not saved on the cloud. Is there any way to go back to before I screwed up?

    If you have performed a sync with the device since you restored this old backup, then don't bother looking for another backup. iTunes writes over the last backup each time you sync. If you were handling contacts in iCloud, you would find them by logging into iCloud. Or you can check settings and iCloud and see if the button it on for Contacts. Otherwise it might have been on the computer, if you had a program that syncs with iTunes and handles contacts, depending on the computer system you use. If Windows, it would be Windows Contacts or Outlook. If a Mac, there is a Mac Address book as well.

  • Has anybody experienced the iPhone off switch not working all the time.

    I have an iPhone 5, it's about 16 months old and it has experienced an annoying issue.  The off button does not work all the time, sometimes I have to press it multiple times and other times it just works.  The worst case is when it does not work at all, very frustrating.  I didn't expect this type of issue for a phone that is not even a year and a half old.
    I did some searching on the internet and there are 2 schools of thought, the first is that this is a hardware fault and Apple know about it but won't admit it because it would cost them too much to repair/replace phones with the issue.  The second school of thought is that it is a software issue and a backup/reset/restore will fix it; I tried doing this but it did not resolve the issue.
    Further digging seemed to suggest that it was really a hardware fault and the only option was to get a refurb from Apple for a ton of money, not cool.
    Anyway, if anyone has any more information that could help me resolve this issue I would greatly appreciate it.
    //*eggbox23

    @diesel vdub, thanks for your suggestion, I setup an appointment with the Genius Bar and found out in about 5 minutes that everything I have read up on so far is true.
    Firstly the technician admitted that there is a sporadic fault on the iPhone 4s and iPhone 5 switches, something to do with the design of the switch that included a rubber element that rolls up (whatever that means) and causes the switch to fail. He then indicated that the iPhone 5s does not have the issue because the switch has been completely redesigned.
    Since I was stupid enough to not take out the extended warranty the only options he gave me were to purchase a new phone or to get a refurb for $269, not cool. Why would anyone think that a phone would not work correctly for 2 whole years when the phone only cost about $600!
    Since I have about 7-8 months left on my phone contract I am not prepared to pay for either option.  I find it amazing that a phone can develop this type of issue in such a short time and then expect the customer to pay for their failures.  Apple supposedly sells a very high quality product for a very high price, looks like they have taken a step back from this philosophy.
    I am disappointed in the options that he gave me (I don't blame the technician) but I suppose I expected more from Apple in terms of quality and service.
    //*eggbox23

Maybe you are looking for

  • OBIEE 11G : Remove label (is like pattern match) in the prompt

    Hi Experts, I have Gone through this thread Re: OBIEE 11G : Remove label (is like pattern match) in the prompt and applied JS as mentioed but It works for the first display of the page but its back as soon as you hit the apply button can be it be rem

  • Direct to page in apex

    Hello every one, In a page, there are two region. there are two buton. one of them is in a region. one of them is in another region. and there are two select list. select list is for selecting year. when i select year and push to buton in first regio

  • It is my first time I want to buy an app in the app store

    Hello, I wanna buy an app in the app store, but it is my first time. Now is my iPhone asking for some answers on mine security questions which I totally forgot. Is it still possible to buy this app? Kind Regards

  • Issue with main window data

    HI all, My main window data is not displayed on the third page. I have following page,. Page one (First page) Next Page(Next page of the first page will be triggrred in case of data overflow) Page Two(Which is copy of the first page and i am calling

  • Write directly to AT&T customer service complaint department

    I will like to write a letter directly to At&T customer service complaint department and the dispute center.