IMG - Target client is productive and protected against client copy

I am doing post-installation for Solution Manager 4.0 and encounter the above error.
From the IMG Solution Manager Basic Settings ... --> Create Client, I created client 020 and the role = customizing.  Protection Level 0 and allow change to  repository and cross-client customizing.  Then, I click on Copy Client, it gave me the above error.
I could not find any information regarding the correct way to work around it.  I tried to log into client 020 with SAP*/PASS to do manual client copy, but could not login either.
Anyone ran into this problem?  Please share your successful instructions.
Thanks.

Hi Teengh,
you can only do the client-copy in the target client; in your case in client 020.
Please have a look in TA scc4 whether the client 020 was really created. If it is existing, then you should be able to log on to the client 020 with sap*/pass (password in lower case). What was the error message after you could not login?
Best regards,
Kai

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