IMovie and iPhoto App Store update has alternate email address for user name. how do I fix this??

The most recent updates to iPhoto and iMovie, that are in the App Store updates, has my alternate email address for my user name. I can't log into the update because I don't know the password. I have changed my user name to reflect the correct email address, but it still prompts as the alternate email address. Any ideas as how to fix??

If you have forgotten your pass work go to here:
https://iforgot.apple.com/password/verify/appleid
Geoff.

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HT5622 My apple id is registered in my settings but when I want to update my App Store it comes up as someone else's Id, how do I fix this?

My apple id is registered in my settings but when I want to update my App Store it comes up as someone else's Id, how do I fix this?

Go to settings/itunes and app store. Sign out then back in with your apple ID then password!

My app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

my app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

I am having the exact same problem. MacForums has been helping me, and I called Apple. After trying everyone's suggestions, and Apple's, no success.
My App Store app still says "incomplete or damaged." There is even a circle with a line through it on the icon. Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion). Did not work. I also updated the software from "Software Update". Rebooted.
I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was. I wonder if the person above who had the same problem also installed a SSD?
Anyway, anymore ideas? Even Apple is stumped.
(In answer to the other post above, my Quicktime works fine.)
Message was edited by: mrivmriv
Just did some more reading. I was going by the icon in the dock. When I checked in Finder, there it was, fixed and brand new!! Thanks, anyway.
Message was edited by: mrivmriv

I purchased an app and it downloaded twice. I got charged twice for it. How can I fix this?

I purchased an app and it downloaded twice. I got charged twice for it. In order to contact support, I have to pay 19.00 which is more than the oat of the app. Any suggestions?

http://www.apple.com/support/itunes/contact/

HT204053 my new phone has the wrong email address for the icloud, how can I fix that, also, it will not let me link to wifi

I went to link my new phone to get the music I bought, and now the icloud is stating I have the wrong email address and I can not link to wifi now, help!

Then change your Apple ID back to the old ID, then delete the account. Once done, change your ID to your new one.

HT1338 After the update the App Store crashes whenever I try to open it. How do I fix this?

I also get the same thing when I try to open my mail. Any help would be great! I'm on the latest Mac Mini so I don't have a disk drive. And no, I didn't have a Time Machine backup but I do have all of my files backed up online with Mozy.

You're missing an essential system component.
Back up all data, if you haven't already done so.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

IMovie and IPhoto will not update.

IMovie and IPhoto will not update. Giving me "There was an error in the App Store. Please try again later. (18)." I have OS X version 10.8.5 and my IPHOTO is 9.4.3
Has not updated correctly for months.

Be patient. Apple's servers are currently inundated. Try again later or tomorrow.

Trying to update "Pages" from App Store. An old email address shows up and am unable to delete.

I am able to purchase a new app from Apple App store using my current email address and password. I am not able to update a previously purchased app (for instance "Pages") that I purchased some time ago when I had a different email address. When I try to update Pages a "grey out" edition of my old email address is sitting in the id box and I am not able to delete it or get it out of the box and use my newer (2 years) email address. I have even tried to update my current email address with a new password which has absolutely no effect when I try to update Pages. Anyboday have an idea on how to get the old email address out of the id box?

Delete Pages and then download it from the desired Apple ID. This may require repurchasing it.
(100086)

I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
Thanks

Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

I just updated my mac and when i went to open iphoto it says it "can not open because of a problem" how do i fix this?

i just updated my mac and when i went to open iphoto it says it "can not open because of a problem" how do i fix this?

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List.

Mac App Store update: right Apple ID but wrong user account

My Mac App Store updates get associated to the wrong user account but the correct Apple ID.
I live in Germany and have an iMac and a MacBook Pro, both purchased under Snow Leopard and now running Lion 10.7.2. Just after upgrading to Lion I "purchased" a free App (BibleReader 5.0.0). This morning I logged into my wife's user account on the MacBook Pro, and the App Store icon flagged an update. I switched to my user account and was surprised to see that the update wasn't flagged there. By listing my purchases I did suceed in finding an "update" button for BibleReader, but pressing it resulted in a (German) error message whch translates as "An update is available for another account. Please log in with the account you used to purchase the App". But that is what I had just done.
Intrigued I went back to my wife's user account. By logging onto the Mac App Store with my Apple ID from my wife's user account I did manage to update the app. Later at work I got the same error message on the iMac. But this time the only other user account on the machine belongs to Computing Services: I don't have their password and I ought not to use admin rights to gain access to their account. So I can't perform the upgrade on the iMac.
All family iTunes / App Store purchases are via my main Apple ID. My wife's user account on the MacBook Pro only exists so that I can manually synchronise our iCloud address books (she has an iPad).
Any ideas?

Welcome to the Apple Support Communities
All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them

Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it?

Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it???

Are you running Snow Leopard or Lion? Download and install the correct combo for your OS.
Mac OS X v10.6.8 Update Combo v1.1
http://support.apple.com/kb/DL1399
Mac OS X Lion 10.7.2 Update Combo
http://support.apple.com/kb/DL1459

When downloading an update from app store, password is requested from a different user. How to change user?

when downloading an update from app store, password is requested from a different user. How to change user?

Unfortunately there's no way around this. you will need that password to update the apps. If he won't give it to you, then i'm not sure what to say.
You should have kept the account with the Apps you bought yourself.
Otherwise, as I said, delete the Apps, and buy them again.
Sorry.

HT204053 I recently had to cancel my debit card because of unauthorized purchases on Facebook. I have tried to update with 4 different credit cards and every time I get a message saying invalid security code. How do I fix this?

I recently had to cancel my debit card because of unauthorized purchases on Facebook. I have tried to update with 4 different credit cards and every time I get a message saying invalid security code. How do I fix this?

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work.

Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work. I use windows 7. Thanks!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IMovie and iPhoto App Store update has alternate email address for user name. how do I fix this??

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