Imovie (bought from app store) will not install?

I hope someone can help! I have purchased imovie from the app store for my Mac Book Pro (OS X 10.6.8). When I click on it to instal it via the app store the icon appears in the dock and the download appears to progress as it should. After the installation is "complete" then icon in the dock simply disappears, but the app store tells me that it is "installed". I then open up the applications folder (because there is no longer an imovie icon in the dock, only when it is "installing"), and it is simply not there? Also tried using finder / manual search of whole computer! and can't find any sign of it?
After restarting computer I can go into the app store click on the icon and "install" it again? But still get the same problem.
Also installed a couple of simple apps from the app store to check that there's no bug in installing apps. Both successfully installed into the dock, no problems.
Can any one help? App is bought and payed for!

Bit of extra information: just looked in system preferences / software updates / installed software. Here it tells me it has been installed. By I still can't find it on my computer??

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