IMovie not recognizing camera (Canon ZR 700)

Hello there,
Just a few days ago we got our first Mac - an iMac 24". We had a great deal of problems with it from the beginning - going through the step-by-step set-up the computer froze, and then we had to install the operating system discs.
Now I am having nothing a lot of trouble with iMovie, when trying to transfer video from our camera. I was successful at getting iMovie to recognize the camera (over firewire) this evening and transfer some footage, but then the program crashed, over and over again.
I would get it started and transferring, and it would just crash.
I also installed Final Cut Express after iMovie crashed and it doesn't recognize the camera either.
Now, after unplugging the cables, the power, restarting the computer (and almost resorting to praying...) neither iMovie or Final Cut are recognizing it.
Does anyone have any suggestions whatsoever? We are definitely newbies with Macs but are eager to learn so we can take advantage of all of the great things we can do with it.
Thank you in advance.
Tamara and Konrad

Hi Lennart, thank you for the link...I actually worked through that list yesterday but nothing seemed to work.
I let it overnight and this morning, iMovie recognizes it and I was able to transfer about 5 minutes of footage before it started acting up and then it just stopped.
Final Cut didn't see the camera.
And on we go!

Similar Messages

Skype not recognizing camera after 10.8.5 update

Skype not recognizing camera after 10.8.5 update. Facetime is working. Unfortunately making video calls on Skype is disabled. Any Help. If there are updates or fixes please let me know.
Is there a way to get back Skype on 10.8.5 ?
Rgds
David

iSight/FaceTime Skype not working?
https://discussions.apple.com/thread/5306216?tstart=0
Best.

IMovie 06 with Intel iMac not recognizing camera

I am using iMovie 06 and love it, however since I have been using it on my Intel iMac, iMovie will not recognize my Canon ZR 70. I thought that it was possibly not compatible, however at work we have an Intel iMac and are running the exact same version on iMovie and the camera is recognized. It is possible that when I installed iMovie 06 that I forgot to select recognize camera; is there a preference or something that I can toss to allow my iMovie to recognize the camera?

Eric,
I plugged the HD back in and went to Disk Utility....none of the buttons (Verify Disk, Repair Disk etc) are selectable, and the "Mount" button is also not clickable.
When this same hard drive is connected to the iBook, the name we've given it appears on the desktop and we can successfully use the device. On this iMac, the name doesn't appear, for example it shows
149.1 GB etc etc etc
Macintosh HD
409.4 GB Iomega
(name not shown)
Also, and what may be the problem, is that when I select the external HD and click "Info", it says S.M.A.R.T. Status is Not Supported. How can I get this to work?
Thanks

Fcpx not recognizing camera!

Fcpx is not recognizing my camera to import footage. I run a canon xha1 with minidv's. I bought a canon hv10 to transfer footage to fcpx on my imac 10.8.2 ,3.2 GHz, i3. Seems like ive tried everything. I am using a rocketfish 800 firewire ( 9 to 4 pin). Is there a sequence preset i have to change?? Its not working in imovie either.

MidwestMass wrote:
i have tried two firewire cables, two mac's, and two canon hv10's.. still isnt working..
Are both the same brand?
If not try any other brand.
I recall other users having issues with those cables.
Al

Elements 9 not recognizing my Canon ZR65

I have a Canon ZR65 camcorder that his connected to my computer by firewire. If I click on the camcorder in My Computer (Windows XP) the camcorder is recognized and an image is displayed. When I go into Elements 9 and select Get Media > DV Camcorder, the only device listed is Microsoft DV Camera and VCR. I do not see my Canon ZR65 nor is an image displayed in the window. I'm not sure why my camcorder is not being recognized or where within Elements I can point to my camcorder. Any suggestions?

I have never had any issues with Premiere (Pro, or Elements) seeing my Canon ZR60.
A couple of things to think about:
Though Windows seems to be seeing your camera (you get the Bing-Bong, when you turn it on, right?), if you have Win7-64, you might want to check out this ARTICLE.
When you launch the Capture module in PrE, is the camera connected, turned on, and in playback mode? Though I have never had an issue with Capture, I have a slightly different model. Some users have found that the order that they do things can be important, depending on the camera. For some, connecting the camera, turning it on, and setting the playback mode, BEFORE either launching Premiere, and then launching the Capture module works best. For others, they have found that the program and Capture module need to be launched, before the connected camera is turned on, and placed into playback mode. The order can affect how things work.
Good luck,
Hunt

Lightroom is not recognizing Camera raw.

I have Lightroom 2.3 & cannon 50D camera.
Whenever i am importing the raw files into Lightroom it is not recognizing it.
I have Camera raw 5.1 & 5.4 both.
I am using Vista 64 bit.

I am having the same problem. I have LR2 and it does not recognize my RAW images taken with Canon 50D. I also have a Canon Rebel xti, and there are no problems with LR2 recognizing Rebel Camera RAW files. I installed LR2.5 and the same problem continues with the 50D.
I am running Windows Vista 64bit (Home Edition). Adobe tech support is no help, they said there are no issues with LR2 associated with the 50D, so there must be something wrong with my camera.... but when searching the web, I have seen others say similar things regarding LR2 and canon 50D.
Anybody out there who can provide some real effective advice and help??

My eos not recognizing camera

Hi,
Fairly new user...tech newb. I have had my camera since June and have not had any problems with it until now. I took a few photos of my dog, came in to upload them to computer, and the camera is not recognized...nothing happens.
Thx for any help. I don't see a link to actual Canon support :-(
Maureen

Hi ChewieZander,
Another device or program may be causing this.
Do you have any devices connected to the computer other than the camera?
Do you have any other image related applications or services running in the background (would appear in the system tray)?
If this is a time sensitive-matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Photoshop Elements 12 not recognizing my Canon 60D on an iMac

Hello,
My Photoshop Elements 12 Organizer will not recognize my Canon 60D device on my iMac. I will only sporadically recognize and download photos from my cameras (a Canon 60D, a Canon Rebel xti, and a Canon Elph). I NEVER had this problem with my PC. I know it is not the AV cord since the iMac photo download program recognizes them just fine when it is plugged in, so it has to be the softward. Any ideas?
Thanks in advance!

I have never had any issues with Premiere (Pro, or Elements) seeing my Canon ZR60.
A couple of things to think about:
Though Windows seems to be seeing your camera (you get the Bing-Bong, when you turn it on, right?), if you have Win7-64, you might want to check out this ARTICLE.
When you launch the Capture module in PrE, is the camera connected, turned on, and in playback mode? Though I have never had an issue with Capture, I have a slightly different model. Some users have found that the order that they do things can be important, depending on the camera. For some, connecting the camera, turning it on, and setting the playback mode, BEFORE either launching Premiere, and then launching the Capture module works best. For others, they have found that the program and Capture module need to be launched, before the connected camera is turned on, and placed into playback mode. The order can affect how things work.
Good luck,
Hunt

Final Cut Not Recognizing Camera/Devices Connected Via FireWire

I have a Macbook and a Macbook Pro and I'm having the exact same issue with both of them. I'm trying to capture DV footage into Final Cut Pro 5 via a Sony Digital Video Cassette Recorder GV-D1000 NTSC, I've also tried capturing into iMovie with the firewire device not being recognized there either.
Device control is "FireWire NTSC Basic" and Capture/Input is "DV NTSC 48 khz" I've captured footage plenty of times and never had a problem until now. I've tried just about every audio/video setting there is including anamorphic as I saw suggested in a similar thread and nothing has changed. I've also tried different firewire cables, different devices including canon/sony and a panasonic cameras. When I connect a new device it shows "vtr ok" for a few seconds and then switches to "no communication". I've tried trashing my preferences and repairing permissions. I've updated quicktime/restarted the macs/unplugged the devices etc. I've also tried playing the tape on the sony box first and then opening FCP and attempting to capture, the footage stops playing and I get an error message that "video is not available". I'm capturing to a 500gb external harddrive that I've used before with no problems and is connected via usb. At one point it did allow me to start the capture now process, but it kept dropping a million frames and aborting, now it won't even let me get that far. I'm literally pulling my hair out, can some one PLEASE, PLEASE HELP ME??!!?

Exactly what version of QT are you running now?...and FCP5.?
Have you tried the Guiness solution yet?..shut everything down and unplug, wait 15 minutes, plug all back in, then turn on camera/deck first.
Confirm that System Profiler recognizes the camera/deck and the deck is set in VTR mode (not camera mode), then open FCP.
Could be a bad FW port (have you tried other ports on the mac?)
Or, could be QT incompatibility...
http://www.digitalrebellion.com/blog/cats/28/index2.html
http://www.digitalrebellion.com/blog/posts/listof_quicktimedownloads.html
K

Computer not recognizing camera is plugged in (fire wire)

Help! I need to down load some video from a MiniDV to my computer ASAP -- I'm new at this, got the right fire wire cable but when it's plugged in and turned on, the computer is not registering that there's a camera -- it's a Panasonic miniDV.

Hi
my list
Cable
• Sure that You use the FireWire - USB will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin FW one ?
• Test another FW-Cable very often the problem maker.
Camera
• Test Your Camera on another Mac so that DV-in still works OK
• Toogle in iMovie pref. Play-back via Camera (on<->off some times)
• Some Cameras has a Menu where You must select DV-out to get it to work
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK eg recording and playback to TV)
Connections
• Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
Mac
• Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minmum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
after material is imported and edited.
SoftWare
• Delete iMovie pref file may help sometimes. I rather start a new account, log into this and have a re-try.
• Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
• FileVault is off ? (hopefully)
Using WHAT versions ? .
• Mac OS - X.5.4 ?
• QuickTime version ? (This is the heart in both iMovie and FinalCut)
• iMovie 8 (7.1.?) ?
• iMovie HD 6 (6.0.4/3) ?
Other ways to import Your miniDV tape.
• Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
• If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Exchange formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpfull insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About../More..
under Firewire.. what do you read..?
More
• FileVault - Secure that it’s turned off
• Network storage - DOESN’T WORK
• Where did You store/capture/import Your project ?
External USB hard disk = Bad Choise / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
Yours Bengt W

Quicktime Broadcaster not recognizing camera

I have a Canon Vixia HF10 and Quicktime Broadcaster will not recognize the camera. IMovie and Final Cut Pro recognize this camera on the same computer. Is there a fix for this?

nickiejan wrote:
I have a Canon Vixia HF10 and Quicktime Broadcaster will not recognize the camera.
I assume, the experts in the QT forum are better on that ..
http://discussions.apple.com/forum.jspa?forumID=932

Lightroom 5.6 / CR 8.6 not recognizing my Canon 16-35mm f4 IS USM lens

I have Lightroom 5.6, Camera Raw 8.6.
I'm using a Canon 5D Mark 3.   I had a Canon EF 16-35 f2.8 USM for years. Under Lens Corrections / Profile I would use the Auto Setup and LR would detect the lens automatically.
I switched to the EF 16-35 f4 IS USM recently, even with LR 5.6 and Camera Raw 8.6 the Auto Setup doesn't recognize the new lens.    I manually select Canon, then within the model drop down list - the EF 16-35 f4 IS USM does indeed show up.
I checked the EXIF data - it's listed as "EF16-35 f/4L IS USM" (notice the lack of space between the EF and 16.   However the profile is listed as "Canon 16-35 mm f/4 IS USM" (notice the space between 16-35 and mm).   Looking at the drop down list, this appears to be the ONLY lens listed with a space between the focal length and mm.
Not sure what the source of the mismatch is here.   I'm trying to figure out how to find the Lens ID in the EXIF info.
Ideas, suggestions?

If LR supports the lens natively then manually selecting the lens and doing a Save New Lens Profile Defaults shouldn't be necessary as Auto should work. Rikk, since your LR screenshot says Custom instead of Auto I expect that you're seeing the same thing as the OP and may have already set your lens profile defaults, manually or having to select a lens profile manually seems less odd that it does to the OP.
In any case, I think there are two problems, or perhaps two different manifestations of the same problem:
1) Looking at the EXIFTool LensInfo tag list the Lens ID is apparently 507 for this lens, but the Lens ID in the lens profile file from Adobe is 251 which corresponds to a Canon EF 70-200mm f/2.8L IS II USM lens:
http://www.sno.phy.queensu.ca/~phil/exiftool/TagNames/Canon.html#LensType
It does not seem to be enough to change the 251 to 507 in a copy of the LCP file and put that file in the User's lens profile area. I did this and Auto still doesn't work, although the 507 copy of the profile is found if I choose Custom and pick Canon. Without the LensID = 507 lens profile existing, Custom / Canon chooses the 16-35 f/2.8 lens.
2) If we select the supposedly correct lens profile manually, then there is distinct pincushion distortion in the door edge, and this distortion is actually slightly worse in the corrected image than in the original uncorrected image. Here is the corrected image:
This makes me wonder if the correct lens distortion data is even in the lens profile file attributed to the 16-35 f/4 lens or its for some other lens. An obvious suspect is the other lens profile with the LensID = 251, the 70-200 f/2.8 II lens, but if I choose that profile it does apply different corrections so the profile is not the same for that, either.
In any case, the proper profile is not being selected automatically and the distortion corrections seem off if the profile is selected manually.

IMovie not compatible with Canon HV20?

Can't get my iMac to recognize my HV20. Anybody else have one and able to explain if I'm missing something? Got a firewire cable, plugged it into the HDV/DV port on the camera, turned it to "play" and I'm getting nothing. On the camera, no matter if I set the output to DV or HDV/DV, the mac doesn't see it.
Canon's website says I shouldn't need anything for OS X support.
About to head upstairs to my windows box to see if it'll see it.
Any suggestions? I'd much rather use the mac for vid capture than my windows computer.

... it certainly makes me wonder about your compute setup. Do you have any other Firewire devices connected to your computer when you are trying to make the video transfer? I know some earlier Canon DV camcorders wanted to be the only Firewire device on the bus during transfer.
Macintosh: FireWire Issue With Some Canon Mini-DV Cameras at http://docs.info.apple.com/article.html?artnum=61603
iMovie: Cannot see or control camera at http://docs.info.apple.com/article.html?artnum=43000 has a lot of good information!
F Shippey

Premiere CC 2014 not recognizing Camera Raw edits on CinemaDNG footage

I'm using Camera Raw (through Adobe Bridge) to correct my CinemaDNG footage. When I import the footage into Premiere none of the adjustments I've made in Camera Raw appear on the footage. Pretty frustrating as Camera Raw is an incredible tool and I'd love to be able to use it with Premiere, especially since they are both Adobe creations. Anyone know a solution for this?

Hi Ekombokom,
I replied to you here: Re: Adobe Camera Raw changes not reflecting in Premiere Pro
Thanks,
Kevin

FCE not recognizing camera

I have a Sony HDR-HC1. FCE HD will recognize the camera when in down-convert mode but not when in HD mode.
Any suggestions?

Not quite sure what you're asking. Do you mean the HD resolution on the camera? It shoots in 1080i. There are two settings for vcr mode. One is HD and the other is HD-DV mode in which it automatically down-converts the HD to SDV. FCE has no problem seeing and digitizing the video in that mode. But it will not see the camera when in HD mode.
Is there a specific setting in FCE for it to recognize HD? I couldn't seem to find it anywhere.
Thanks for your reply.

IMovie not recognizing camera (Canon ZR 700)

Similar Messages

Maybe you are looking for