IMovie quits and cannot be open on Yosemite. What is going on?
I have been having trouble with all the iLife apps. They just quit before they are open. Any suggestions?
Hi @MInsooLee
Welcome to the HP Community! I see that you are having some problems using your switchable graphics on your Envy m6. I will be happy to help. You will need to use your Catalyst Control Center to configure your switchable graphics this HP document will show you how to do that.
What is your product number? There are a number of models in that series and I'd like to know what we are working with.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
Similar Messages
-
Hello,
I'm sorry that I'm not even sure which version of iMovie I have and since it won't open, I can't figure out how to tell.
I was working on two videos. When I went to download the last clip into iMovie, nothing happened. At this point I can't recall if it quit by itself or if I shut it off.
In any case, I have quit all applications, emptied all trash, and restared my computer several times.
I did save my work, but I didn't back it up. ARRRRGH! (Hitting self on head.) This is my first use of iMovie so I really don't know what the options are.
My undying gratitude to anyone who can help me with this.Back up all data.
Quit iMovie if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following item from the Library folder:
Caches/iMovie
Leave the Library folder open. Try iMovie again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit iMovie again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
Preferences/com.apple.iMovieApp.plist
Test. If iMovie now works, delete the file you moved to the Desktop. Otherwise, quit iMovie again. Put back the folder you moved, overwriting the newer one that may have been created in its place. You don’t need to replace the item you deleted in step 1. Stop here and post again. -
I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?
iLife '09 is not available as a download - it is only available as a purchase
iLife '11 is available as a DVD purchase and the compoments of it are available from the App Store (iPhoto '11 (version 9.1.5), etc)
Exactly what did you do? And exactly what does the error message say?
On the surface it appears that you are attemptying to open a new library with an older version (iPhoto '09 can not open an iPhoto '11 library for example)
LN -
I just upgraded to Yosemite, had to upgrade my iPhoto so downloaded iPhoto 9.6. My photo library needs to be upgraded to work with this new version of iPhoto but when it started to upgrade, this prompt appeared -Your photo library is damaged or unreadable and cannot be opened. Please restore from a backup.
Suggestions?Try download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
Muse file is damaged and cannot be opened...Urgent support needd...loss of 40 hrs work
I had worked on Muse file for over 40 hrs...Now I cannot open the file.
It says the file is damaged and cannot be openned.
Urgent support needed!!!!!!!!!!!!!!!!!!Jennifer, thank you for sending the two files. They've created more questions than answers.
Neither file shows any signs of the type of damage that occurs when a drive is removed without being ejected. I feel quite confident that's not the cause in this case.
Unfortunately the nature of the damage is such that to understand it I'm going to have to spend a significant amount of time developing some custom foreinsics tools. At least a few days of focused development. Unfortunately at the moment I have a few high priority deadlines looming along with an approaching vacation, so it's going to be at least a couple weeks before I'm going to make any progress on that.
Without the results of those foreinsics but from what I've seen in the file the most likely cause is one of two things:
1) Faulty hardware; or
2) A bug in Muse.
Neither of those is likely, but those are the two most likely causes I can theorize.
Faulty Hardware
From my experience on InDesign and now Muse I've come to realize hard drives fail far more frequently than most people realize. The fact that .muse (and InDesign) files are large means they cover more area on your hard drive and thus are more likely to be the first to encounter issues caused by a failing drive. The Muse file format is a database (as is InDesign's) that contains many many cross linked objects. If you save a large text file and one byte is scrambled the result is a misspelling in your text file and the word processor opens and displays the file fine. When one byte in a large image is scrambled odds are a single pixel will appear as the wrong color or transparency in your image editor. When a single byte in a database file is scrambled, it can break the interrelationship between objects and result in an unintelligible file to the application attempting to read it.
I recommend you run Disk Utility and any other hard drive verification software you might have to help rule out failing hardware.
A Bug In Muse
This is the one I'll lose sleep over until I find time to do the forensics, assuming the forensics turn up something fairly conclusive. If the cause is a bug in Muse, it's going to have to be something very obscure that for whatever reason is radically more likely to occur on your computer or with your specific usage pattern of Muse, since it's exceptionally rare for someone to reach this error and not have a file with obvious signs of hardware failure, drive removal without ejection, folder sync software issues or multiple users simultaneously editing a file on a server. -
The application “Numbers” can’t be opened. i have used numbers many times before and cannot currently open the application. My Mac is a 10.9.4 Mac.
thank you, MaryHello maryfromkailua,
Unresponsive apps can be frustrating. After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning app issues:
OS X Mavericks: If an app freezes or quits unexpectedly
There are several solutions to try.
If the app is frozen, force quit the app. Press Option-Command (⌘)-Esc, select the app, then click Force Quit.When you force an app to quit, you may lose unsaved changes.
If the app quit, reopen it by clicking Reopen in the dialog that appears.
Restart your Mac.Methods for starting up your Mac
Read the app’s documentation to check if it’s compatible with your version of OS X.
Open another file in the app. There may be a problem with the original file.
Check for updates to your software.Keep your Mac up to date
Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
Restart your Mac in safe mode.Start up in safe mode
Use Disk Utility to repair your computer’s internal disk.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Unable to open .eps file "unknown format and cannot be opened" ?
A client sent me an .eps file (logo). I tried opening it in Illustrator AND photoshop (just to see if it was saved in one vs the other program) - however to no avail.
Illustrator gives me a message "unknown format and cannot be opened"
Photoshop gives me a message "photoshop was unable to parse the postscript".
I'm using Adobe CS4, and I've never seen this message before—would love to know what this means and how to resolve?
File attached if anyone is able to open / fix it?
Thanks kindly,
ChemolThanks for the advice Scott - does compression improve the .eps? Is it
silly for me to ask them to compress it since the file is only 766 KB
(that's how big the attachment is in my email - though I am unable to open
it)?
My friend is able to open it on his end - however the 3rd person (client) is
the one who sent it, and I have already requested a different version - no
response from them yet. Unfortunately what the company "has" is what he
will likely give to me again (ie: same file / unable to open). So ... I am
curious about how I can resolve this issue on my end - if possible?
Do you know what the AI and Photoshop error messages mean? Could the issue
be a mac vs PC concern? Or is it a corrupt file? Could it be a software
version issue (old vs new) ... or Quark incompatibility?
.... just guessing at this point....Any insight as to what different
scenarios may apply in this situation would be greatly appreciated ..thank
you. -
I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Could there be an issue with an older Pr application on the computer? Please help!
You need to be very careful which project you open in which version.
For 2014 make sure its on 2014.1 build 81. -
I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.
Leslie Tanaka
Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
Let us go back over that Adobe document regarding troubleshooting damaged projects.
3. Delete the Application Preferences
Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
7. Test to see if individual media files are causing the problem.
That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
Please review and consider.
Thank you.
ATR -
I'm not able to open a catalog. It says it is not writable and cannot be opened.
This has been happening to me for the past few weeks. If I close my LR5 program and try to re-open the catalog I get a error message that says
Lightroom cannot use the catalog named "Lightroom 5 Catalog 2014" because it is not writable and cannot be opened.
This could be caused by incorrect permissions or because another Lightroom application is using the catalog. You may try to correct the problem or you may select a different catalog.
Then I have the option to choose a different catalog / try again / Exit
I have to go to the backup every time. I am currently working in Windows 8.1
Please help!Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.'' -
Running Firefox 4.0 on an Intel Mac OS 10.5.8. Same problem with Firefox 3.6.16. You can save a Firefox window as a pdf file by using the File dropdown menu and selecting Print. Under Print, you can select PDF, then Save as PDF or Save as Adobe PDF. Firefox will save the file. If you try to open the file you get an error message that the file is damaged and cannot be opened. I did not have this problem in Safari; I followed the same procedures and the pdf file opened fine in Adobe Reader. Why is Reader rejecting the pdf file produced by Firefox when it did not reject the pdf file produce by Safari?
If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
Protected View Error "The file is corrupt and cannot be opened"
All
I have a problem with Protected View in Office 2010 on Windows 7.
Symptom: When downloading a file from the Internet, the file will not open if launched directly from the source location, or saved locally and then opened. This
is impacting both Word and Excel. I haven’t tested other applications. The user gets the error "The file is corrupt and cannot be opened.".
Expected behaviour: Documents should open in Protected View because they are coming from an untrusted zone (Internet Zone).
Troubleshooting Results:
- If I turn off Protected View the error goes away and the documents open without
issue (but not in Protected View obviously)
- If I save the file locally, then copy it to a network drive, the problem goes away (because the zone information is changed?).
- If I save the file directly to a network location, then open it, the problem does not impact me (also doesn’t open in Protected View)
- If I repair Office the problem is NOT fixed
- If I reinstall Office the problem is NOT fixed
The problem doesn't impact all machines, but any new machine I build suffers the problem. All Protected View options are set by group policy and all machines are getting the correct settings.
- The setting “Enable Protected View for files originating from the Internet” is enabled
- The setting “Enable Protected View for files located in potentially unsafe locations” is enabled
- The setting “Enable Protected View for Outlook attachments” is enabled
- Enable Data Execution Prevention mode is enabled
Has anyone seen this problem or can anyone offer suggestions of where to start looking for the root cause? There are lots of postings on this around the various Internet forums, but most
just suggest turning off Protected View, that is not a valid solution to my mind, Protected View is there for a very sound reason and it is not something I'm willing to turn off, especially when it is working on some machines as expected.
Thanks.
James.Thanks for coming back, James, and I'm glad you've found the source of your
problem.
As an aside, I had no idea HP made software like that and will take a look
at it - or would if I could. Personally, although I love their hardware, I
wouldn't touch HP software, and the fact that their web page doesn't load
(in IE8) just reinforces my feeling.
Enjoy,
Tony
www.WordArticles.com
"jsc.19" wrote in message news:f9aaa05d-ad62-4f0e-96e1-6bbeb4c7098d...
> Will, thanks for taking the time to post some suggestions. I understand
> Protected View perfectly well and my post is because Protected View is not
> behaving as it should. I think my dot points above show this, still,
> thanks for taking the time to post. I think Tony is more on track with
> his questions around what has changed in my build, and this is the area
> I've focused on over the few days since posting.
>
> I've pulled my build apart and put it back together and found the issue.
> This was tedious to say the least, but turned out worthwhile. A program
> we used called Trim Context Desktop
> (http://h71028.www7.hp.com/enterprise/w1/en/software/information-management-trim.html)
> is part of our SOE. This is a records management tool, but we only use a
> small feature set, and all the Office integration options that can be
> configured during install are turned off, but it turns out that the
> application still impacts Office. If I uninstall the Trim client from our
> SOE, Office Protected View starts working as expected. We knew the full
> Trim suite wasn't ready for Office 2010, but assumed, wrongly, that since
> we didn't use the Office integration features we were OK. All our testing
> was around the application and it works fine, I just didn't connect it to
> the Office issues until systematically eliminating changes from the SOE
> build. Keep a log of your changes!!! It helped me reverse things until I
> found the problem.
>
> Uninstalling Trim also fixes and issue I had in Outlook where the
> previewers wouldn't display Office documents, reporting that the
> previewers were not installed.
>
> We will go to HP to get some support and advice around this before putting
> Trim back in to the SOE.
>
> Anyone - if you have similar problems, can I suggest you look at all your
> Office add-ins and also any applications that may potentially hook in to
> Office.
>
> Cheers all.
>
> James.
>
>
>
Enjoy,
Tony
www.WordArticles.com -
why do i get the following message when i attempt to open my backup file for lightroom cc? "Lightroom cannot use the catalog named "Lightroom Catalog" because it is not writable and cannot be opened". This message just started coming up after downloading lightroom cc (previously using lightroom 5)...am i backing up properly or not???
Open Pictures folder and move the files named lrcat-journal and lrcat.lock to Desktop.
Make sure that , they are not inside Pictures folder any more and try to open backup from Lighrtroom and check..
Any LRcat file with .lock extension , move it to Desktop. -
I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!
Try download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
I uploaded photos in .jpg format to my iPad, but now all of those photos appear as .ithmb files and cannot be opened, even on the thumbdrive they originated from. How do I get them back to .jpgs?
Sorry, should've mentioned some more information. I synced the ipad to the folder of photos. The original photos had file names like "_MG_4865.jpg" and after syncing the folder in Itunes, all files were now found in a folder called "iPod Photo Cache" which was filled with many folders with labels like "F23" etc. (There were ALOT of photos.) In those folders there are several files with names like "T343.ithmb". Not a .jpg to be found and I can't view any of the photos.
Maybe you are looking for
-
Ipad ios7 update compatible with iPod touch 4th gen.
Would Ios7 update on ipad be compatible with syncing with iOS 6 on 4th gen. iPod touch?
-
Hello All Can I get my whole family an @me account? I have always used gmail for my family of 5, but would like to switch to @me. I notticed I already have one, I gues due to my itunes account. Also we all share one itunes account, so will this be a
-
Is there a way using itunes to copy only a portion of a song? Thanks for any help.
-
CPU goes idle and then comes back..why?
During stress testing we ran 100 concurrent logons and then logoffs with the first 84 user completing this test run in 20 - 30 seconds. During this time both Portal ap1 and ap2 hit 100% utilization on the servers. After the 20 - 30 seconds the portal
-
Software Updates for Snow Leopard
Has Apple stopped pushing updates for 10.6 software? I had a problem with Safari & 'accidentally' found that I was still running 5.0.5 but found a 5.1.10 update.I had even run Software Update & have it set for Weekly but it never found anything later