IMovie update error in App Store
There is a notification for an update of iMovie in the App Store. Whenever I try to update, I get the message "There was an error in the App Store. Please try again later. (20)." I've been trying to update for some time and at different times of day. Has anybody seen this as well? Any thoughts on what I should do?
Hi Rick,
If you are having issues completing an update via the Mac App Store, you may want to try the following troubleshooting steps for potentially similar connection issues on the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden
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contact the App store support - link is on the right side of the App store window
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I'm on 10.8.5, on a Macbook Pro bought in 2012.I had this same problem. The way I solved it was to go into the app store, and specifically click on iMovie. The tab there mentioned something like "upgrade" (where normally you would see "buy"). If I click on that, there is a pull down menu that says that I do not have the lastest operating system for the new movie, but that I can reinstall the older version. When I clicked on that option, it reinstalled iMovie (which for some reason just hadn't worked in Mountain Lion). It worked just fine. I didn't have to pay. If you are signed in at the app store, and click on iMovie, hopefully you will be presented with this option as well.
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Well then you have the latest version of iMovie.
Not sure how to explain the rest of your question.
Matt -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
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<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?
I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum] -
anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?
Hi, couple of things to try...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
1. Make sure you have reestablished Internet connection
2. Chances are you got frustrated when you tried to resume/unpause the download and clicked the "X" to the left. If so, select the "Store" drop-down menu from the App Store and select "View My Account." There should be an option to unhide your purchase. You know what to do.
3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120 -
I cannot update my system, error in app store
I cannot update system to mountain lion, 'an error in app store, please try again. (13)'
Try deleting the cache, cookies, and preferences associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.
If you continue to have problems, if you have anti virus software installed, disable that before trying to upgrade.
And try turning off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall -
Unable to update to Mavericks, app store shows error downloading, and tells me to check purchased items. I go there, but I still can't download it.
Hi there Kkoski22,
You may find the information in the article below helpful.
Download past purchases
http://support.apple.com/kb/ht2519
If you are still experiencing issues downloading your purchase, take a look at the article below for information on how to report it to iTunes
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W. -
If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Started getting this error today (01/14/2014) when trying to download updates from the App Store for my MBAir 11" mid 2013. Error: NSURLErrorDomain error -1100
Are updates still available for OS below Maverick?That error may result from connecting to a cellular network via a phone or mobile broadband device. If that's what you're doing, try another network.
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When I try to update from the app store I get error C08229p
Hello,
When I try to update from the app store on my iMac I get an error. An error has occured cannot connect to software update server (C08229p). Does anyone know how to fix this. The computer is connected to the internet. I have tried to boot in safe mode but still get the error. I can't update anything. Can anybody help?
Thank's
MimiTriple-click the word "telnet" in the line below on this page to select the whole line:
telnet swscan.apple.com 443
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You should almost instantly get three lines of output below what you entered, the last of which is this:
Escape character is '^]'.
If there's no output within ten seconds, consider that a failure. Otherwise, please post the output in a reply. You can then quit Terminal. -
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Make sure iTunes on the computer is logged into the account on the phone.
Plug the iPhone in.
In the popup window warning about wiping your phone, hit cancel.
In the left pane of iTunes, the phone icon should be there.
Right click on it, select transfer purchases.
Note: this will only transfer music bought from iTunes. Not mp3's from amazon or ripped from CD's. -
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Do you see two versions of iMovie in your Application folder?
You can drag the icons out of the dock and then drag what you want back to the dock from the Application folder.
Matt
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