IMP: Cisco AIR-CAP1602 &1532 not joining 2504 Controller issue

Dear Team, We have Cisco wireless implementation in clients premises. We have 8 indoor AP (AIR-CAP1602E-AK9) and 2 Outdoor AP (AIR-CAP1532I-AK9) . Seven indoor APs are able to join the 2504 controller, but 1 indoor AIR-CAP1602E AP is not joining and signal is RED continuously while as outdoor AP AIR-CAP1532I-AK9 signal goes blinking from green, red to amber continuously and is not downloading LWAPP image from the controller even after hard reset.
The output for both APs shown below-
1) AIR-CAP1602E-A-K9:
C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Fri 30-Nov-12 15:48 by aselvara
ap: reset
Are you sure you want to reset the system (y/n)?y
System resetting...
Boot from flash
IOS Bootloader - Starting system.
 FLASH CHIP: Spansion S25FL256
Xmodem file system is available.
flashfs[0]: 14 files, 3 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31936000
flashfs[0]: Bytes used: 418304
flashfs[0]: Bytes available: 31517696
flashfs[0]: flashfs fsck took 9 seconds.
Reading cookie from SEEPROM
Base Ethernet MAC address: 18:e7:28:d1:9b:05
 ************* loopback_mode = 0
The system is unable to boot automatically because there
are no bootable files.
C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Fri 30-Nov-12 15:48 by aselvarag
Same event repeating, failed to reset and reboot device
2) AIR_CAP1532I-A-K9 (Outdoor AP):
 *Mar  1 00:01:22.211: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Mar  1 00:01:22.211: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'Cisco_47:32:e4'running version 7.5.102.0 is rejected.
*Mar  1 00:01:22.211: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
*Mar  1 00:01:22.211: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
*Mar  1 00:01:22.211: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Mar  1 00:01:22.211: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 100.1.1.20
signal goes blinking from Grean, Red to Amber continuously.
Failed to download LWAPP image from the controller even after hard reset.
Default image: 7.6.95.12
Logs and screen shot attached
Please advice. 
Thanks
Aakash

Hi please note the details below-
AIR-CAP1602E-A-K9:
C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Fri 30-Nov-12 15:48 by aselvara
ap: reset
Are you sure you want to reset the system (y/n)?y
System resetting...
Boot from flash
IOS Bootloader - Starting system.
 FLASH CHIP: Spansion S25FL256
Xmodem file system is available.
flashfs[0]: 14 files, 3 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31936000
flashfs[0]: Bytes used: 418304
flashfs[0]: Bytes available: 31517696
flashfs[0]: flashfs fsck took 9 seconds.
Reading cookie from SEEPROM
Base Ethernet MAC address: 18:e7:28:d1:9b:05
 ************* loopback_mode = 0
The system is unable to boot automatically because there
is no bootable files.
C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Fri 30-Nov-12 15:48 by aselvarag
Can't reboot device!
WLC-SYSLOG
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.5.102.0
Bootloader Version............................... 1.0.18
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0
Build Type....................................... DATA + WPS
System Name...................................... Cisco_47:32:e4
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 100.1.1.20
Last Reset....................................... Power on reset
System Up Time................................... 0 days 2 hrs 18 mins 39 secs
System Timezone Location......................... (GMT -6:00) Central Time (US a                                                                                        nd Canada)
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
--More-- or (q)uit
Configured Country............................... US  - United States
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +32 C
External Temperature............................. +37 C
Fan Status....................................... 4000 rpm
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 3
Number of Active Clients......................... 0
Burned-in MAC Address............................ 24:E9:B3:47:32:E0
Maximum number of APs supported.................. 15

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    Yes, this is what I am trying all the time - configure the AP to point to the WLCs I want it to join.
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    chkSumV2                30883
    chkSumV1                1072
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    transport               SPAM_TRANSPORT_L3(2)
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    initialisation          SPAM_PRODUCTION_DISCOVERY(1)
    ApMode                  Local
    ApSubMode               Not Configured
    AP Rogue Detection Mode Enabled
    OfficeExtend AP         [0] Disabled
    OfficeExtend AP JoinMode[0] Standard
    Discovery Timer         10 secs
    Heart Beat Timer        30 secs
    Led State Enabled       1
    Primed Interval         0
    AP ILP Pre-Standard Switch Support Disabled
    AP Power Injector Disabled
    Infrastructure MFP validation Disabled
    Configured Switch 1 Addr 192.168.1.2
    Configured Switch 2 Addr 192.168.1.1
    non-occupancy channels:
    Ethernet (Duplex/Speed) auto/auto
    XXXX#sh log
    Syslog logging: enabled (1 messages dropped, 8 messages rate-limited,
                    0 flushes, 0 overruns, xml disabled, filtering disabled)
        Console logging: level debugging, 61 messages logged, xml disabled,
                         filtering disabled
        Monitor logging: level debugging, 0 messages logged, xml disabled,
                         filtering disabled
        Buffer logging: level debugging, 67 messages logged, xml disabled,
                        filtering disabled
        Logging Exception size (4096 bytes)
        Count and timestamp logging messages: disabled
        Trap logging: level emergencies, 0 message lines logged
            Logging to 255.255.255.255(global) (udp port 514, audit disabled,  link down), 0 message lines logged, xml disabled,
                   filtering disabled
    Log Buffer (1048576 bytes):
    *Mar  1 00:00:09.424: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
    *Mar  1 00:00:09.434: *** CRASH_LOG = YES
    *Mar  1 00:00:09.434: 64bit PCIE devicesSecurity Core found.
    Base Ethernet MAC address: E0:5F:B9:A8:00:7F
    *Mar  1 00:00:12.482: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up
    *Mar  1 00:00:13.731: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
    *Mar  1 00:00:13.797: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
    *Mar  1 00:00:16.996: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
    *Mar  1 00:00:17.052: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 1024 messages)
    *Mar  1 00:00:17.068:  status of voice_diag_test from WLC is false
    *Mar  1 00:00:19.182: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(25e)JA2, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Fri 14-Sep-12 19:13 by prod_rel_team
    *Mar  1 00:00:19.182: %SNMP-5-COLDSTART: SNMP agent on host XXXX is undergoing a cold start
    *Mar  1 00:13:33.342: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
    *Mar  1 00:13:33.342: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Mar  1 00:13:33.493:  status of voice_diag_test from WLC is false
    *Mar  1 00:13:33.632: %SSH-5-ENABLED: SSH 2.0 has been enabledlwapp_crypto_init: MIC Present and Parsed Successfully
    *Mar  1 00:13:33.956: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
    *Mar  1 00:13:34.343: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
    *Mar  1 00:13:34.343: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Mar  1 00:13:36.029: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
    *Mar  1 00:13:41.484: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 192.168.1.21, mask 255.255.255.0, hostname XXXX
    *Mar  1 00:13:51.981: Logging LWAPP message to 255.255.255.255.
    *Mar  1 00:14:01.997: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
    *Mar  1 00:14:06.099: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
    *Mar  1 00:14:07.190: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
    *Mar  1 00:14:08.191: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
    *Mar  1 00:14:08.288: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
    *Mar  1 00:14:09.289: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
    *Mar  1 00:14:11.000: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
    *Mar  1 00:14:23.001: %CAPWAP-3-ERRORLOG: Selected MWAR 'ZZZZ2'(index 1).
    *Mar  1 00:14:23.001: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Aug 23 06:07:13.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.1.2 peer_port: 5246
    *Aug 23 06:07:13.578: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.1.2 peer_port: 5246
    *Aug 23 06:07:13.578: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.2
    *Aug 23 06:07:14.025: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
    *Aug 23 06:07:14.091: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Aug 23 06:07:14.094: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller ZZZZ2
    *Aug 23 06:07:14.154: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
    What I think might be the key to the problem is this
    Configured Switch 1 Addr 192.168.1.2
    Configured Switch 2 Addr 192.168.1.1
    This is not changing no matter what I do.
    Thanks,
    Vlad

  • Cisco LAP 2602 can not join Virtual WLC

    dear all, 
    i just install Virtual WLC and i remove WLC 2504 , i install & configured it , but LAP can not join. it was work fine with WLC 2504.
    i used the same network topology with the old WLC.
    i receive this error logs.
    *spamApTask4: Feb 04 06:01:30.082: <<<<  Start of CAPWAP Packet  >>>>
    *spamApTask4: Feb 04 06:01:30.082: CAPWAP Control mesg Recd from 10.192.200.93, Port 26711
    *spamApTask4: Feb 04 06:01:30.082:              HLEN 4,   Radio ID 0,    WBID 1
    *spamApTask4: Feb 04 06:01:30.082:              Msg Type   :   CAPWAP_DISCOVERY_REQUEST
    *spamApTask4: Feb 04 06:01:30.082:              Msg Length : 155
    *spamApTask4: Feb 04 06:01:30.082:              Msg SeqNum : 0
    *spamApTask4: Feb 04 06:01:30.082:   
    *spamApTask4: Feb 04 06:01:30.082:       Type : CAPWAP_MSGELE_DISCOVERY_TYPE, Length 1
    *spamApTask4: Feb 04 06:01:30.082:              Discovery Type : CAPWAP_DISCOVERY_TYPE_UNKNOWN
    *spamApTask4: Feb 04 06:01:30.082:   
    *spamApTask4: Feb 04 06:01:30.082:       Type : CAPWAP_MSGELE_WTP_BOARD_DATA, Length 62
    *spamApTask4: Feb 04 06:01:30.083:              Vendor Identifier      : 0x00409600
    *spamApTask4: Feb 04 06:01:30.083:              WTP_SERIAL_NUMBER : AIR-CAP2602E-I-K9
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_WTP_DESCRIPTOR, Length 40
    *spamApTask4: Feb 04 06:01:30.083:              Maximum Radios Supported  : 2
    *spamApTask4: Feb 04 06:01:30.083:              Radios in Use             : 2
    *spamApTask4: Feb 04 06:01:30.083:              Encryption Capabilities   : 0x00 0x01
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_WTP_FRAME_TUNNEL, Length 1
    *spamApTask4: Feb 04 06:01:30.083:              WTP Frame Tunnel Mode : NATIVE_FRAME_TUNNEL_MODE
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_WTP_MAC_TYPE, Length 1
    *spamApTask4: Feb 04 06:01:30.083:              WTP Mac Type  : SPLIT_MAC
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 10
    *spamApTask4: Feb 04 06:01:30.083:              Vendor Identifier  : 0x00409600
    *spamApTask4: Feb 04 06:01:30.083: 
            IE            :   UNKNOWN IE 207
    *spamApTask4: Feb 04 06:01:30.083:      IE Length     :   4
    *spamApTask4: Feb 04 06:01:30.083:      Decode routine not available, Printing Hex Dump
    *spamApTask4: Feb 04 06:01:30.083: 00000000: 03 00 00 01                                       ....
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 12
    *spamApTask4: Feb 04 06:01:30.083:              Vendor Identifier  : 0x00409600
    *spamApTask4: Feb 04 06:01:30.083: 
            IE            :   RAD_NAME_PAYLOAD
    *spamApTask4: Feb 04 06:01:30.083:      IE Length     :   6
    *spamApTask4: Feb 04 06:01:30.083:      Rad  Name     :   
    *spamApTask4: Feb 04 06:01:30.083: CEO_AP
    *spamApTask4: Feb 04 06:01:30.083: <<<<  End of CAPWAP Packet  >>>>
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 Discovery Request from 10.192.200.93:26711
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 ApModel: AIR-CAP2602E-I-K9
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
    *spamApTask4: Feb 04 06:01:30.083: apModel: AIR-CAP2602E-I-K9
    *spamApTask4: Feb 04 06:01:30.083: apType = 26 apModel: AIR-CAP2602E-I-K9
    *spamApTask4: Feb 04 06:01:30.083: apType: Ox1a bundleApImageVer: 8.0.110.0
    *spamApTask4: Feb 04 06:01:30.083: version:8 release:0 maint:110 build:0
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 Discovery Response sent to 10.192.200.93 port 26711
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 Discovery Response sent to 10.192.200.93:26711
    Please any help.

    dear
    yes  the wlc  2504  is 8.0.110 but because its damaged i replaced it with  new vWLC v 8.0.110.
    also i can not put the LAP in flexconnect until its joint.

  • AIR-LAP Does not Join With WLC2100

    Dear All,
    Our offcie use WLC2100 Series controller with AIR-LAP1031 and successfully join and running. Now i am trying to replace one ap with AIR-LAP1041N and join with WLC, but i can't and below  the error message generate:
    *Mar 25 02:37:28.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.1.9 peer_port: 5246
    *Mar 25 02:37:28.000: %CAPWAP-5-CHANGED: CAPWAP changed state to 
    *Mar 25 02:37:29.397: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.1.9 peer_port: 5246
    *Mar 25 02:37:29.398: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.9
    *Mar 25 02:37:29.399: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    *Mar 25 02:37:29.410: %CAPWAP-3-ERRORLOG: This AP is not supported in controller version 6.0.199.4
    *Mar 25 02:37:29.493: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
    *Mar 25 02:37:29.493: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.1.9:5246
    *Mar 25 02:37:29.495: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Mar 25 02:37:29.495: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Mar 25 02:37:29.549: %CAPWAP-3-ERRORLOG: Dropping dtls packet since session is not established.
    *Mar 25 02:37:39.548: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    Can you please help me how can i solve the problem ?
    Please see the attached.
    Reagrds and waiting for your reply?
    Palash.

    This AP is not supported in controller version 6.0.199.4
    Upgrade the WLC 2106 firmware to 7.0.240.0.  This firmware will support the newer 1040, however, this version will NOT be able to support the older 1030.
    You either replace your very old 1030 or run the 1040 on autonomous IOS.

  • Cisco 3502 AP will not join 4402

    Have 5 WLC 4402's in my network.  I upgraded one of them to 7.0.98.0 to test the new 3502 APs.  When I go to join the new 3502 it will not join to the upgraded WLC.  Keep in mind all WLC's are in the same mobility group.  Does it matter that the rest of the controllers are not on 7.0 code?
    thanks
    izzy

    AP3500 requires a minimum of 7.0.98.0.  So my question is:  When  you console into the AP and reboot the AP (all in that order), can you please post everything?

  • Accesspoint not joining correct controller

    Hi,
    I am trying to setup a 2504 Wireless Controller with a few  AIR-AP1262N-E-K9 Access Points. But i'm having trouble getting the access points to connect to the controller.
    The controller and AP's are setup at a local network at one of my customers. They are part of a quite large organization and are therefore connected to some of their other divisions in different contries via MPLS. The DHCP and DNS servers are therefore on a different subnet.
    I have confirmed that the Access Points do get a correct IP from the DHCP server and that i am able to ping from the controller to the AP. When looking at the controller it does not receive any join requests from the AP's.
    I have setup a console connection to the controller and 1 AP, so i can view debug information.
    Most guides mention that you can run different LWAPP commands from the CLI on the AP like show lwapp for example. But i am not able to run any of these LWAPP commands on my AP.
    I was hinted that this could be due to the fact that the AP was actually connected to a controller. Is there any way to confirm this from the CLI on the AP? I have run the following command: ap#show controller which gave the following output:
    interface Dot11Radio0
    Radio Dortmunder 2.4
    I was wondering if this could actually mean that the AP had joined another controller?
    When looking at the LED it is constant green which should mean that it up and running, but no clients is associated to it yet.
    Any ideas would be greatly appreciated.

    ap#show version
    Cisco IOS Software, C1260 Software (AP3G1-K9W7-M), Version 12.4(25d)JA1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2011 by Cisco Systems, Inc.
    Compiled Thu 11-Aug-11 02:07 by prod_rel_team
    ROM: Bootstrap program is C1260 boot loader
    BOOTLDR: C1260 Boot Loader (AP3G1-BOOT-M) Version 12.4(23c)JA5, RELEASE SOFTWARE (fc1)
    ap uptime is 1 hour, 34 minutes
    System returned to ROM by reload
    System image file is "flash:/ap3g1-k9w7-mx.124-25d.JA1/ap3g1-k9w7-mx.124-25d.JA1"
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    cisco AIR-AP1262N-E-K9     (PowerPC460exr) processor (revision A0) with 81910K/49152K bytes of memory.
    Processor board ID FCZ1631Z058
    PowerPC460exr CPU at 666Mhz, revision number 0x18A8
    Last reset from reload
    1 Gigabit Ethernet interface
    2 802.11 Radio(s)
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: 30:F7:0D:13:02:C9
    Part Number                          : 73-12175-06
    PCA Assembly Number                  : 800-32268-06
    PCA Revision Number                  : A0
    PCB Serial Number                    : FOC16274Y8E
    Top Assembly Part Number             : 800-33866-02
    Top Assembly Serial Number           : FCZ1631Z058
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-AP1262N-E-K9
    Configuration register is 0xF

  • 1131AG not joining to controller (7.4.100)

    Hi all,
    My customer has an 1131AG AP, andhas Problems with joining to the controller.
    I did a debug and have the following output.
    The WLC (5508) shows the AP with  Primary SW version as 3.0.51.0. this Release does not showup in any compat matrix!
    It seems to start downloading the software. after a while it stops with the bolded output, twice the same Bytecount!?
    After that it startsover the process again.
    who can help me?
    Thanks
    Willem
    *spamApTask0: Apr 03 09:55:59.998: 68:ef:bd:94:e7:9c 5179392 Bytes Transferred to AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:56:00.097: 68:ef:bd:94:e7:9c Received LWAPP IMAGE_DATA_RES from AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:56:00.097: 68:ef:bd:94:e7:9c 5180416 Bytes Transferred to AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:56:00.161: 68:ef:bd:94:e7:9c Received LWAPP IMAGE_DATA_RES from AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:56:00.161: 68:ef:bd:94:e7:9c 5181440 Bytes Transferred to AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:56:00.231: 68:ef:bd:94:e7:9c Received LWAPP IMAGE_DATA_RES from AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:56:00.231: 68:ef:bd:94:e7:9c 5181440 Bytes Transferred to AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:56:00.277: 68:ef:bd:94:e7:9c Received LWAPP IMAGE_DATA_RES from AP 68:ef:bd:94:e7:9c
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    *spamApTask0: Apr 03 09:59:02.698: 68:ef:bd:94:e7:9c Received LWAPP DISCOVERY REQUEST to 64:00:f1:f5:a5:6f on port '13'
    *spamApTask0: Apr 03 09:59:02.698: 68:ef:bd:94:e7:9c Join Priority Processing status = 0, Incoming Ap's Priority 0, MaxLrads = 350,joined Aps =149
    *spamApTask0: Apr 03 09:59:02.699: 68:ef:bd:94:e7:9c Successful transmission of LWAPP Discovery Response to AP 68:ef:bd:94:e7:9c on port 13
    *spamApTask0: Apr 03 09:59:02.699: 68:ef:bd:94:e7:9c Received LWAPP DISCOVERY REQUEST to 64:00:f1:f5:a5:6f on port '13'
    *spamApTask0: Apr 03 09:59:02.699: 68:ef:bd:94:e7:9c Join Priority Processing status = 0, Incoming Ap's Priority 0, MaxLrads = 350,joined Aps =149
    *spamApTask0: Apr 03 09:59:02.699: 68:ef:bd:94:e7:9c Successful transmission of LWAPP Discovery Response to AP 68:ef:bd:94:e7:9c on port 13
    *spamApTask0: Apr 03 09:59:12.711: 68:ef:bd:94:e7:9c Received LWAPP JOIN REQUEST from AP 68:ef:bd:94:e7:9c to 64:00:f1:f5:a5:6f on port '13'
    *spamApTask0: Apr 03 09:59:12.711: Could not find BoardDataPayload
    *spamApTask0: Apr 03 09:59:12.736: 68:ef:bd:94:e7:9c AP AP68ef.bd94.e79c: txNonce  00:00:00:00:00:00 rxNonce  00:00:00:00:00:00
    *spamApTask0: Apr 03 09:59:12.736: 68:ef:bd:94:e7:9c LWAPP Join Request MTU path from AP 68:ef:bd:94:e7:9c is 1500, remote debug mode is 0
    *spamApTask0: Apr 03 09:59:12.984: 68:ef:bd:94:e7:9c Successful transmission of LWAPP Join Reply to AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:59:12.984: 68:ef:bd:94:e7:9c spam_lrad.c:2125 - Operation State 0 ===> 4
    *spamApTask0: Apr 03 09:59:14.449: 68:ef:bd:94:e7:9c Received LWAPP IMAGE_DATA from AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:59:14.449: 68:ef:bd:94:e7:9c spam_lrad.c:11846 - Operation State 4 ===> 5
    *spamApTask0: Apr 03 09:59:14.449: 68:ef:bd:94:e7:9c Size of the Image file to the AP 68:ef:bd:94:e7:9c is 5181440 Bytes
    *spamApTask0: Apr 03 09:59:14.449: 68:ef:bd:94:e7:9c Successful transmission of LWAPP Image Data Response to AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:59:14.523: 68:ef:bd:94:e7:9c Received LWAPP IMAGE_DATA_RES from AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:59:14.523: 68:ef:bd:94:e7:9c 1024 Bytes Transferred to AP 68:ef:bd:94:e7:9c
    *spamApTask0: Apr 03 09:59:14.636: 68:ef:bd:94:e7:9c Received LWAPP IMAGE_DATA_RES from AP 68:ef:bd:94:e7:9c

    I Also asked the customer to install the newest IOS manually with the following description:
    Solution 1:
    Manually upgrade the access point to software 7.3
    If you only have a few APs that need to be upgraded and have no access to a WLC running 7.3, you can perform manual upgrade by following the procedures below.
    1. Download recovery software image for the AP (Use latest 15.x for newer models, or 12.4(x) for older models)
    2. Rename the image to the name the AP will be searching for (eg. ap3g1-k9w7-tar.default). You will also see this on the AP console.
    3. Configure TFTP server IP to 10.0.0.x and make sure it is on the same VLAN as the AP (AP, by default, will have IP of 10.0.0.1)
    4. Disconnect power from the AP.
    5. Hold down Mode button and reconnect the power to the AP. (ie. Factory Reset the AP)
    6. Release the Mode button when the LED turns red.
    7. Once the AP is up and finds the new image on the TFTP server, it will proceed with an upgrade.
    Here you find the IOS. (12.4.10b-JDA)
    http://software.cisco.com/download/release.html?mdfid=279537722&flowid=6775&softwareid=280775090&release=12.4.10b-JDA&relind=AVAILABLE&rellifecycle=ED&reltype=latest
    After that he gave me this Log-file:
    ðøXmodem file system is available.
    flashfs[0]: 32 files, 9 directories
    flashfs[0]: 0 orphaned files, 0 orphaned directories
    flashfs[0]: Total bytes: 15998976
    flashfs[0]: Bytes used: 8670208
    flashfs[0]: Bytes available: 7328768
    flashfs[0]: flashfs fsck took 36 seconds.
    Base ethernet MAC Address: 68:ef:bd:94:e7:9c
    Initializing ethernet port 0...
    Reset ethernet port 0...
    Reset done!
    ethernet link up, 100 mbps, full-duplex
    Ethernet port 0 initialized: link is up
    button pressed for 22 seconds
    process_config_recovery: set IP address and config to default 10.0.0.1
    process_config_recovery: image recovery
    image_recovery: Download default IOS tar image tftp://255.255.255.255/c1130-k9w7-tar.default
    examining image...
    extracting info (273 bytes)
    Image info:
        Version Suffix: rcvk9w8-
        Image Name: c1130-rcvk9w8-mx
        Version Directory: c1130-rcvk9w8-mx
        Ios Image Size: 2632192
        Total Image Size: 2632192
        Image Feature: WIRELESS LAN|LWAPP|RECOVERY
        Image Family: C1130
        Wireless Switch Management Version: 3.0.51.0
    Extracting files...
    c1130-rcvk9w8-mx/ (directory) 0 (bytes)
    extracting c1130-rcvk9w8-mx/c1130-rcvk9w8-mx (2625156 bytes).........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
    extracting c1130-rcvk9w8-mx/info (273 bytes)
    extracting info.ver (273 bytes)
    Deleting existing version...
    Deleting flash:/c1130-rcvk9w8-mx...
    done.
    New software image installed in flash:/c1130-rcvk9w8-mx
    Configuring system to use new image...done.
    Requested system reload in progress...download took about 112 seconds
    Loading "flash:/c1130-rcvk9w8-mx/c1130-rcvk9w8-mx"...##################################################################################################################################################################################################################################################################
    File "flash:/c1130-rcvk9w8-mx/c1130-rcvk9w8-mx" uncompressed and installed, entry point: 0x3000
    executing...
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, C1130 Software (C1130-RCVK9W8-M), Version 12.4(21a)JA2, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by Cisco Systems, Inc.
    Compiled Mon 02-Nov-09 18:17 by prod_rel_team
    Proceeding with system init
    Proceeding to unmask interrupts
    Initializing flashfs...
    flashfs[1]: 32 files, 9 directories
    flashfs[1]: 0 orphaned files, 0 orphaned directories
    flashfs[1]: Total bytes: 15998976
    flashfs[1]: Bytes used: 9234432
    flashfs[1]: Bytes available: 6764544
    flashfs[1]: flashfs fsck took 6 seconds.
    flashfs[1]: Initialization complete....done Initializing flashfs.
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    cisco AIR-LAP1131AG-E-K9   (PowerPCElvis) processor (revision C0) with 24566K/8192K bytes of memory.
    Processor board ID FCZ1415Q07K
    PowerPCElvis CPU at 262Mhz, revision number 0x0950
    Last reset from power-on
    LWAPP image version 3.0.51.0
    1 FastEthernet interface
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: 68:EF:BD:94:E7:9C
    Part Number                          : 73-8962-14
    PCA Assembly Number                  : 800-24818-13
    PCA Revision Number                  : A0
    PCB Serial Number                    : FOC141168AC
    Top Assembly Part Number             : 800-29144-03
    Top Assembly Serial Number           : FCZ1415Q07K
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-LAP1131AG-E-K9 
    % Please define a domain-name first.
    Press RETURN to get started!
    *Mar  1 00:00:07.860: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 215 messages)
    *Mar  1 00:00:09.910: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
    *Mar  1 00:00:09.962: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, C1130 Software (C1130-RCVK9W8-M), Version 12.4(21a)JA2, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by Cisco Systems, Inc.
    Compiled Mon 02-Nov-09 18:17 by prod_rel_team
    *Mar  1 00:00:10.001: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Mar  1 00:00:10.225: %CDP_PD-4-POWER_OK: Full power - AC_ADAPTOR inline power source
    *Mar  1 00:00:10.910: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
    *Mar  1 00:00:18.712: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
    *Mar  1 00:00:38.881: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!
    *Mar  1 00:00:48.881: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!
    *Mar  1 00:00:58.881: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!
    *Mar  1 00:01:08.881: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!
    *Mar  1 00:01:11.058: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
    *Mar  1 00:01:18.769: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
    *Mar  1 00:01:18.881: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!
    *Mar  1 00:01:28.881: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!
    *Mar  1 00:01:38.881: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!
    *Mar  1 00:01:48.881: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!
    *Mar  1 00:01:58.350: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 172.25.68.187, mask 255.255.254.0, hostname AP68ef.bd94.e79c
    Translating "CISCO-CAPWAP-CONTROLLER.emea.omya.com"...domain server (172.25.68.62) [OK]
    Translating "CISCO-LWAPP-CONTROLLER.emea.omya.com"...domain server (172.25.68.62) [OK]
    *Mar  1 00:02:09.228: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
    *Mar  1 00:02:21.232: %CAPWAP-3-ERRORLOG: Selected MWAR 'CHOFN020'(index 0).
    *Mar  1 00:02:21.233: %CAPWAP-3-ERRORLOG: Go join a lwapp controller
    *Mar  1 00:02:21.233: %LWAPP-3-CLIENTERRORLOG: Set Transport AddressCalled
    examining image...
    *Mar  1 00:02:21.248: %LWAPP-5-CHANGED: CAPWAP changed state to JOIN
    *Apr  3 15:21:37.352: %LWAPP-5-CHANGED: CAPWAP changed state to IMAGE
    extracting info (292 bytes)
    Image info:
        Version Suffix: k9w8-.124-25e.JAM
        Image Name: c1130-k9w8-mx.124-25e.JAM
        Version Directory: c1130-k9w8-mx.124-25e.JAM
        Ios Image Size: 5018112
        Total Image Size: 5181952
        Image Feature: WIRELESS LAN|LWAPP
        Image Family: C1130
        Wireless Switch Management Version: 7.4.100.0
    Extracting files...
    c1130-k9w8-mx.124-25e.JAM/ (directory) 0 (bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/info (292 bytes)
    c1130-k9w8-mx.124-25e.JAM/html/ (directory) 0 (bytes)
    c1130-k9w8-mx.124-25e.JAM/html/level/ (directory) 0 (bytes)
    c1130-k9w8-mx.124-25e.JAM/html/level/1/ (directory) 0 (bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/forms.js (17486 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/appsui.js (557 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/ap_home.shtml.gz (1304 bytes)
    c1130-k9w8-mx.124-25e.JAM/html/level/1/images/ (directory) 0 (bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/images/info.gif (399 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/images/cisco-logo-2007.gif (1648 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/images/background_web41.jpg (732 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/images/login_homeap.gif (19671 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/config.js (24933 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/sitewide.js (16548 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/officeExtendap.css (41795 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/1/back.shtml (506 bytes)
    c1130-k9w8-mx.124-25e.JAM/html/level/15/ (directory) 0 (bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/15/officeExtendapBanner.htm (7108 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/15/officeExtendapConfig.shtml.gz (2869 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/15/officeExtendapSummary.htm (712 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/15/officeExtendapHelp.htm (5007 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/15/officeExtendapMain.shtml.gz (3350 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/html/level/15/officeExtendapEvent.shtml.gz (983 bytes)
    extracting c1130-k9w8-mx.124-25e.JAM/c1130-k9w8-mx.124-25e.JAM (4747539 bytes)
    *Apr  3 15:25:22.228: %LWAPP-3-CLIENTERRORLOG: spamVerifyRecvSeqNum : Duplicate seq 115
    *Apr  3 15:28:52.336: %LWAPP-3-CLIENTERRORLOG: spamVerifyRecvSeqNum : Duplicate seq 202
    *Apr  3 15:30:01.572: %LWAPP-3-CLIENTERRORLOG: spamVerifyRecvSeqNum : Duplicate seq 49

  • APs randomly will not join the controller

    Hi all,
    In short, APs will join the controller immediately using the recovery image, but once it downloads 7.6.100 and reboots, it either cannot join the controller or will take up to 40 minutes.
    The AP is in local mode. The AP 1040 eventually joined the controller, 40 minutes after we deleted all the files off the flash which is unacceptable.
    *Apr  9 15:38:15.842: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.10
    *Apr  9 15:38:15.851: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
    *Apr  9 15:38:15.851: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
    *Apr  9 15:38:15.851: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Apr  9 15:38:15.851: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.10.10
    *Apr  9 15:38:16.304: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
    *Apr  9 15:38:16.362: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Apr  9 15:38:16.427: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller CONTROLLER-DC
    I also had our technician console into a 2602 and we were seeing exact same errors.
    SUMMARY OF THIS CASE:
    --AP is 1042 and wlc is on 7.6.100.0
    --using dhcp option 43 but the AP has static ip
    --checked the private config on the AP and it was not sending the discovery request to the desired  WLC
    --cleared the private config
    --primed the AP to desired WLC
    --AP sending join request but receiving the following errors:
    Apr  4 14:37:47.000: CAPWAP-3-ERRORLOG Go join a capwap controller
    *Apr  4 14:36:47.000: CAPWAP-5-DTLSREQSEND DTLS connection request sent peer_ip: 10.10.10.11 peer_port: 5246
    *Apr  4 14:36:47.169: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_handshake.c:90 First fragment for seq 2 is missing
    *Apr  4 14:37:17.205: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_connection_db.c:2176 Max retransmission count reached!
    --cleared the flash except rcv
    --ap started downloading the image from the wlc but once it reboots the same errors appear again
    --research made on the error message and apparently we are hitting a bug:
    https://tools.cisco.com/bugsearch/bug/CSCul08933/?reffering_site=dumpcr

    Hi Leo,
    Next the information, I omitted some serial number and descriptions due to confidentiality matters.
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller Product Version.................................. 7.6.100.0 Bootloader Version............................... 1.0.1 Field Recovery Image Version..................... 6.0.182.0 Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27 Build Type....................................... DATA + WPS
    System Name...................................... ABCDEF System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069 Redundancy Mode.................................. Disabled IP Address....................................... XXXXXXX Last Reset....................................... Software reset System Up Time................................... 32 days 14 hrs 1 mins 41 secs System Timezone Location......................... (GMT -5:00) Eastern Time (US and Canada) System Stats Realtime Interval................... 5 System Stats Normal Interval..................... 180
    Configured Country............................... CA  - Canada Operating Environment............................ Commercial (0 to 40 C)
    Internal Temp Alarm Limits....................... 0 to 65 C Internal Temperature............................. +40 C External Temperature............................. +21 C Fan Status....................................... OK
    State of 802.11b Network......................... Enabled State of 802.11a Network......................... Enabled Number of WLANs.................................. 5 Number of Active Clients......................... 2215
    Burned-in MAC Address............................ F0:F7:55:2B:4A:80 Power Supply 1................................... Present, OK Power Supply 2................................... Absent Maximum number of APs supported.................. 500
    (Cisco Controller) >show time
    Time............................................. Mon Apr 14 08:40:08 2014
    Timezone delta................................... 0:0 Timezone location................................ (GMT -5:00) Eastern Time (US and Canada)
    NTP Servers
        NTP Polling Interval.........................     36000
         Index     NTP Key Index                  NTP Server                  NTP Msg Auth Status
           1              0                                              A.B.C.D                        AUTH DISABLED
    AP>sh ver
    Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 15.2(4)JB3, RELEASE SOFTWARE (fc1) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2013 by Cisco Systems, Inc.
    Compiled Wed 18-Dec-13 21:36 by prod_rel_team
    ROM: Bootstrap program is C3500 boot loader
    BOOTLDR: C3500 Boot Loader (AP3G1-BOOT-M), Version 15.2 [chayan-apn-0411 116]
    AP uptime is 2 days, 17 hours, 15 minutes System returned to ROM by reload System image file is "flash:/ap3g1-k9w8-mx.152-4.JB3/ap3g1-k9w8-xx.152-4.JB3"
    Last reload reason:
    cisco AIR-CAP3502I-A-K9 (PowerPC460exr) processor (revision A0) with 98294K/32768K bytes of memory.
    Processor board ID XXXXXXXX
    PowerPC460exr CPU at 666Mhz, revision number 0x18A8 Last reset from reload LWAPP image version 7.6.100.0
    1 Gigabit Ethernet interface
    2 802.11 Radios
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: 70:81:05:9E:F7:36
    Part Number                          : 73-12175-05
    PCA Assembly Number                  : 800-32268-05
    PCA Revision Number                  : A0
    PCB Serial Number                    : XXXXXXX
    Top Assembly Part Number             : 800-32891-01
    Top Assembly Serial Number           : FGL1534S7LP
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-CAP3502I-A-K9  
    Configuration register is 0xF
    AP>sh ip int br
    Interface                  IP-Address      OK? Method Status                Protocol
    BVI1                       X.Y.W.Z                YES TFTP   up                    up     
    Dot11Radio0                unassigned      NO  unset  up                    up     
    Dot11Radio1                unassigned      NO  unset  up                    up     
    GigabitEthernet0           unassigned      NO  unset  up                    up     
    GigabitEthernet0.1         unassigned      YES unset  up                    up     
    AP>sh inventory
    NAME: "AP3500", DESCR: "Cisco Aironet 3500 Series (IEEE 802.11n) Access Point"
    PID: AIR-CAP3502I-A-K9 , VID: V01, SN: XXXXXXX

  • LWAPP 1231 does not join the controller

    I have LWAPP AIR-AP1231G-A-K9 that was moved from one site to the other one. It has now a different IP address taken from DHCP and its former controller does not exist any more.
    I am trying to join it to the same kind of controller which is AIR-WLC4402-12-K9 with  7.0.98.0.
    However the AP cannot join the controller, first I got these on the controller
    0 Wed Jul 3 14:12:56 2013 AAA Authentication Failure for UserName:0014694b3ab2 User Type: WLAN USER
    1 Wed Jul 3 14:12:56 2013 Failed to authorize AP with Base Radio MAC 00:14:69:4b:3a:b2. Authorization entry does not exist in Controller's AP Authorization List.
    I added the MAC address of the AP into MAC filtering, and now getting these
    AAA Authentication Failure for UserName:0014694b3ab2 User Type: WLAN USER
    I am reading several discussions, but they seem to be related to mesh OS mismatch.
    My AP is for sure not with mesh OS as it was connected to the controller before the move.
    System image file is "flash:/c1200-k9w8-mx.124-23c.JA/c1200-k9w8-mx.124-23c.JA"
    #sh capwap client config
    swVer                   7.0.98.0
    Does anyone know what to do to get the AP joined to the controller ?
    I had another AP where I tried to reset the LWAPP config - clear lwapp private-config, but this did not help and this AP is now constantly rebooting without allowing me to login. It looks like the only way how to wake it up would be to convert to autonomous and then back to LWAPP which is something I cannot do as I am too far from it.
    Thanks,
    Vlad

    Hello George,
    Many thanks. I have not converted the AP from autonomous to lwapp, it has been lwapp since the very beginning. We just moved this AP from one site where it was successfully joined the controller as lwapp to other site where I am trying to join the same kind of controller with the same OS, same general settings but different IPs.
    I do not understand what could happen to the AP as for sure it was just shipped and not touched IT wise.
    Anyway, I will try the excersise described in the link above.
    Thanks,
    Vlad

  • Cisco LWAPP 2602e can't join the controller

    i have a problem with a 2602e access point that he wouldn't join the controller (wlc 8510)
    i gave him the image --> p3g2-k9w8-tar.152-2.JB.tar
    we have a lot of capwap ap's but ive never had this problem before
    *Jul 19 07:53:59.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.45.29.101:5246
    *Jul 19 07:54:00.059: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
    *Jul 19 07:54:00.067: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
    *Jul 19 07:54:00.095: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
    *Jul 19 07:54:01.067: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Jul 19 07:54:01.099: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
    *Jul 19 07:54:01.107: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Jul 19 07:54:02.127: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
    *Jul 19 07:54:03.127: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
    *Jul 19 07:54:10.095: %CAPWAP-3-ERRORLOG: Selected MWAR 'WLC041D1M120101'(index 0).
    *Jul 19 07:54:10.095: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Jul 19 07:54:10.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.45.29.101 peer_port: 5246
    *Jul 19 07:54:10.003: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
    *Jul 19 07:54:10.187: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Jul 19 07:54:10.199: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.45.29.101 peer_port: 5246
    *Jul 19 07:54:10.199: %CAPWAP-5-SENDJOIN: sending Join Request to 10.45.29.101
    *Jul 19 07:54:10.199: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
    *Jul 19 07:54:10.199: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
    *Jul 19 07:54:11.003: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Jul 19 07:54:11.031: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
    *Jul 19 07:54:11.039: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
    *Jul 19 07:54:11.047: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Jul 19 07:54:12.067: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
    *Jul 19 07:54:13.067: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
    *Jul 19 07:54:15.199: %CAPWAP-5-SENDJOIN: sending Join Request to 10.45.29.101
    *Jul 19 07:54:15.203: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
    *Jul 19 07:54:15.211: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Jul 19 07:54:16.203: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Jul 19 07:54:16.231: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
    *Jul 19 07:54:17.231: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
    *Jul 19 07:55:00.155: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join timer expired
    *Jul 19 07:55:00.155: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join failed expired
    *Jul 19 07:55:00.155: %MESH-6-LINK_UPDOWN: Mesh station 4c4e.3563.a6bc link Down
    *Jul 19 07:55:02.155: %LINK-6-UPDOWN: Interface BVI1, changed state to down
    *Jul 19 07:55:07.655: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
    *Jul 19 07:55:09.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.45.29.101:5246
    *Jul 19 07:55:13.071: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
    *Jul 19 07:55:13.087: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
    *Jul 19 07:55:14.071: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Jul 19 07:55:14.111: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
    *Jul 19 07:55:14.119: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Jul 19 07:55:15.139: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
    *Jul 19 07:55:16.139: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
    *Jul 19 07:55:23.091: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
    *Jul 19 07:55:23.099: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Jul 19 07:55:24.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
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    Sent from Cisco Technical Support iPhone App

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