Import command on PSE-13 on Mac greyed out - why?

I recently installed an upgrade from PSE-11 to PSE-13 on my Mac running OS10.9.5 and the Import command under the File pull down menu is greyed out preventing me from inputting images from my scanner.

Hi, I have just upgraded from PSE11 to 13 and like many many people I find the Import / Export menu item is greyed out so I can no longer Import from my scanner which was fine in PSE11 - very frustrating !!! I have of course installed the plugin as advised but this does not work and yes at startup Twain building is apparently being carried out.
As stated in a previous Post one-on-one email support does not exist and Adobe just send a user in a loop of FAQs which never address the issue effectively. We appear to be suffering from Corporate Arrogance just like Apple. If one pays for support then maybe things, that should never have been a problem in the first place, get resolved. Why don't Adobe just remove the item from the menu and put us out of our misery.
I suppose it won't be long before Adobe will want monetise the use of Reader !!

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Only Import from Camera available, everything else is greyed out!

Hi there,
A user of mine is using iMovie 08 and after I start the app and go into File, I only have import from Camera available, everything else is greyed out and cant do anything.
I have delete prefs from Lib/Prefs and ~/Lib/Prefs, inc all com.apple.imovie and iapps pref files.
The only thing I havent tried yet is to rule out if its just the users account by logging in as another user,
Cheers
newtonajn

This happens regularly for me (w. a FW800 card reader or with images already on the drive). I don't think it actually stops -- it just goes into deep background mode and does stop updating both the Activity window and the main app window.
I suspect some combination of limited hardware and a drive I/O glitch. I have never noticed it happened on Libraries which I store on external drives (yes, I do that) -- only on Libraries on the boot drive.
It (almost?) always clears when I close Safari. I don't know if this is specific to Safari, or that closing Safari releases the resources Aperture wants. I have closed everything but Safari, and seen the problem persist. Within 20 sec. of closing Safari, though, Aperture is back to steaming through the import.

In CS5, saving a tiff, the jpg compression is greyed out, why? No layers. It's RGB, 8 bit file.

in CS5, saving a tiff, the jpg compression is greyed out, why? No layers. It's RGB, 8 bit file.

Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Setting Icon to turn on WiFi is greyed out, why?

Setting Icon to turn on WiFi is greyed out, why?

See
https://discussions.apple.com/message/21488384#21488384
If fault continues, get the iPhone changed.

New email account address greyed out why?

When I try to add a new additional account to mail the email address box is greyed out, why?
I have rebooted but no difference
My fingers are likely at fault but just can't figure out why!

Hi,
Do you mean the "POP or IMAP" bullet is grayed out?
If this is the case, please open your registry editor and check if the following registry values exist and the value data is set to 1:
Key: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options
Name: DisableIMAP
Key: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options
Name: DisablePOP3
If this is the case, change the value data of the two values to 0 and then test the issue again.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

How do I import pictures on PSE 8 for Mac? How to use bridge?

Hi
I have downloaded PSE 8 for Mac and I am quite disoriented. I used to use PSE for Windows and I am lost. How do I import the pics that are on my imac?
I read somewhere on the net that I should use the bridge module but I cannot find how to use it. Could you explain step by step? Please help!
Thanks a lot

You don't exactly "import" photos to the mac version, because it doesn't store them or keep records of them. Download the photos to your computer however you want (I wouldn't use the adobe downloader for mac unless you have a specific reason to do so), then you can either open them from finder or point bridge to the folder they're in.
If you use iphoto, you should PSE as your external editor and send your photos from there.
Bridge is just a browser. It doesn't care what you do to your photos when not using it, so you don't see it throwing up its hands and shrieking that it can't find them the way organizer does if you move photos in explorer.

Lightroom 2.1 & PSE 5 / batch conversion greyed out

Hi,
I'm running Windows XP Prof and have licensed LR2 and installed RC 2.1 on top of it. In PSE 5 the batch conversion entry in the file menu is now greyed out and even a de-/install of PSE 5 didn't help.
I searched in LR & PSE forum and couldn't find any entry describing the same issue. Now I wonder whether this is really unique to my installation.
Anybody out there who noticed the same and maybe have a recommendation how to fix it?
Regards, HaJo

Have you updated PSE5 to the latest camera raw available for that app - 4.6?

Get / Put commands in site drop down menu greyed out and not working

Re: Dreamweaver CS4
About a year ago my get and put commands greyed out and stopped working. I called my webhost and they were no help, they did say that they moved my site to a new (linux) server about the same time. I have applied all the correct settings on my configure server window and when I hit test it connects successfully.
I have been posting over the last year using Firefox FTP but am making quite a few changes and it's making me crazy going back and forth. Anyone have any ideas?

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Open iTunes option greyed out - why?

Hello - I am wondering why, when connecting my ipad to my mac, it opens up in iPhoto, and why the open iTunes option is greyed out on the summary page. Any ways to change this? Thanks!

You can do this while the iPad is connected to the Mac.
Launch iTunes on the Mac and from the menu at the top go to iTunes>Preferences>Devices and see if the box at the bottom - prevent iPods, iPhones .... from syncing automatically is checked. If it is checked - uncheck it. Then go to the Summary Tab and you should be able to check - Open iTunes when this iPad is connected.
I think this may be something that you can try as well. Go to System Preferences on your Mac and click on Accounts. Open your user account - you will need the administrator password - go to Login Items and make sure that iTunes Helper is checked.
For the iPhoto issue - launch iPhoto and from the menu - iPhotos>Preferences>General>Connecting Camera Opens no application.

"Edit Original" greyed out, why?

Hi,
I've placed some PSD files within an A3 project inside of Adobe Illustrator CS3 with some clipping masks applied. Some images need some PhotoShop treatment so I would like to invoke the "Edit Original" command in order to have the desired image open up in PhotoShop for editing (like smart objects) but "Edit Original" is "greyed out" Even when the clipping mask relationship is released the command / feature is still unavailable.
Is there a reason why the "Edit Original" command is unavailable?
Input appreciated.
Cheers :)

Ahh... I didn't see the "Link" check box.
Now everything works :)
Thank you very much sir!
Kind Regards
Alex

HT203300 why is the devices section in the sync menu greyed out.Why is i tunes saying it cant see my i phone evn thoght it is connected

All of a sudden I tunes will not recognise either my I phone or I pad even thought they are connect to my pc.In the diagnostics section it says that there are no devices connected.What has happened? When I go to I tunes and try to press the sync button it is greyed out.

Hey Hammer1953,
If you are having an issue with your iPhone and iPad not being recognized by your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

HT4623 My Wi-Fi is greyed out why?

Why is my Wi-Fi greyed out on my iPhone4s? I am unable to turn my wifi back on? Why?

have you done anything to solve the issue?
if not got to setting>general>reset>reset network settings
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Smart BLur is grey out, why?

I am totally new to photoshop, and using cs5 now. I was following a youtube video about smoothing skin. Step by step...to do surface blur and then smart blur. But on the smart blur it was grey out. Couldn't do the smart blur. Can anyone explain why and hopefully help me enable this function?

I suppose.
You could do your blur to a duplicate doc that was converted to 8 bit and paste that layer back into your 16 bit doc. Or convert your 16 bit image to a smart object and then change the mode to 8 bit, embedding the original 16 bit layer for future use.
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The TABS label on "Organize Bookmarks" dialog page is greyed out - Why is it not available to me ?

I want to apply tags to some or all of my web site addresses but the TAGS button on the Organize Bookmarks dilogue box is greyed out. I am using Firefox version 3.6.11 - Windows XP Home. I use avast! antivirus and a Windows firewall. What is preventing me from adding and using tags ?

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
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Median stack on cc is greyed out, why?

I know how to use median stack and such but on my home computer its not working (grey out). I got CC and its not cracked or anything. Any fix?

Hi Martin,
Kindly try to open a New document and then check.
Thanks,
Atul Saini

Import command on PSE-13 on Mac greyed out - why?

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