Import Crash

Hello,
I have been experiencing a certain issue with Captivate 4.
The issue is that whenever I try to import any slides or even record (browser movement for example), the program crashes.
I re-imaged the drive but the problem persists. I have narrowed it down to those specific modules themselves. I have embedded swf content, voice, but I can't figure out exactly why it crashes.
Now, if I start from scratch the problem goes away. I'm just hoping that I don't have to start from scratch when finished content can be picked through and recycled.
Error file is attached.

I'm not sure from your original post whether you are using Import to get the original folders into Mail or not, or whether you have your original Mail foder and preferences file backed up.
If you are, I wouldn't bother ever using Import to import from a previous backed up version of Mail provided you are using the same version of Mail.
I'd suggest:
1. Back up your current Mail folder:
Users/You/Library/Mail
and also the preferences file:
Users/You/Library/Preferences/com.apple.mail.plist
(this contains all the mail server settings but NOT passwords)
2. Trash the existing Mail folder and preferences file (AFTER backing up) and drag your previously backed up Mail folder into the Library folder (see above) and the previously backed up preferences file into the Preferences folder (see above.
Then launch Mail.
You will have to enter passwords to each mail server, but other than that you should be at exactly where you were the last time you backed up (before the clean install or whatever).

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Hi,
Sorry to hear about the experience. Please provide your computer configuration details.
Memory, Processor, Graphics card, Exact version of Premiere Pro, Error message that you are get. If you can post screenshots of the error report that would be helpful.
Thanks,
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holeinone wrote:
?If msvcrt.dll were really that buggy, I suspect far more applications than Mediasource would be failing... By the way, the version of msvcrt.dll in \windows\system32 is 7.0.2600.280
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All,
after installing the first beta on my (international) Windows XP system, Safari crashed when importing Bookmarks.
It would not start thereafter.
I tried to de-install, which failed for some unnamed reason.
I now am unable to install beta 3.0.2, which aborts the installation process and instructs me to try later again.
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-- Mark
AMD X86 based system Windows Vista (yuck!)

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[email protected]

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I've had the same problem on both my laptop and my desktop:
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I have an article for you that will help you address these issues with iTunes:
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http://support.apple.com/kb/ts1717
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-Braden

P2 Import crashing system

Can anyone tell my why using my log and transfer window to import P2 clips causes such frequent crashes in my system?
The only plug-ins I can think of that might have an effect (but I'm no expert) is one I have installed from flip4mac which allows me to use quicktime to export to wmv files, and I have virusbarrier installed.
Here's a crash report (I think):
Fri Feb 15 11:19:19 2008
panic(cpu 0 caller 0x0042928B): "getPhysicalSegment() out of 32b range 0x116269000, len 0x1000, class IOGeneralMemoryDescriptor"@/SourceCache/xnu/xnu-1228.3.13/iokit/Kernel/IOMemory Descriptor.cpp:1473
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x5b0e7038 : 0x12b0e1 (0x457024 0x5b0e706c 0x13321a 0x0)
0x5b0e7088 : 0x42928b (0x49a934 0x16269000 0x1 0x1000)
0x5b0e7158 : 0x426cb1 (0xb902300 0x3000 0x5b0e719c 0x0)
0x5b0e71b8 : 0x5b260087 (0x7ba8cc0 0xb902300 0x3000 0x5b0e7214)
0x5b0e7238 : 0x5b260a2a (0x786e400 0x100 0xbd8 0x42115a)
0x5b0e7288 : 0x5b262120 (0x786e400 0xfb 0x8 0x0)
0x5b0e7518 : 0x5b262ebf (0x786e400 0xb99c140 0x5b0e7538 0x41d70b)
0x5b0e7538 : 0x41f105 (0x786e400 0x786e4f4 0x5b0e75bc 0x0)
0x5b0e7588 : 0x5b262a45 (0x6c17600 0x5b262e86 0x786e4f4 0x5b0e75bc)
0x5b0e75d8 : 0x66016b (0x786e400 0xbae4400 0x5b0e761c 0x5b0e7618)
0x5b0e7628 : 0x66038c (0x786e400 0xbae4400 0x1 0x0)
0x5b0e7668 : 0x85ad46 (0x786e400 0xbae4400 0x7530 0x85b084)
0x5b0e76d8 : 0x858473 (0x7b6e300 0xb902300 0x100c0 0x0)
0x5b0e7758 : 0x7ad405 (0x7e90d80 0xb902300 0x100c0 0x0)
0x5b0e77c8 : 0x7af619 (0x7e90d80 0xb902300 0x100c0 0x0)
0x5b0e7828 : 0x7b2455 (0x6b8ab00 0x2018000 0x0 0xb902300)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
jp.panasonic.iokit.P2PCCard(1.3.0)@0x5b25e000->0x5b263fff
dependency: com.apple.iokit.IOPCCardFamily(1.6.4)@0x5b245000
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.2)@0x65a000
dependency: com.apple.iokit.IOATAFamily(1.7.3f1)@0x9c5000
com.apple.iokit.IOSCSIBlockCommandsDevice(2.0.2)@0x857000->0x86cfff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.2)@0x65a000
dependency: com.apple.iokit.IOStorageFamily(1.5.2)@0x7aa000
com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.2)@0x65a000->0x671fff
com.apple.iokit.IOStorageFamily(1.5.2)@0x7aa000->0x7c1fff
BSD process name corresponding to current thread: Final Cut Pro
Mac OS version:
9C31
Kernel version:
Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F4238BC8)

Well,
I had the background scan deactivated, and I still get frequent crashes (usually every time I'm attempting to import from P2 using my duel adapter plugged into my PCI slot). This time, I was just trying to scroll through the clips. Here's the crash report.
Sat Feb 16 14:24:06 2008
panic(cpu 1 caller 0x0042928B): "getPhysicalSegment() out of 32b range 0x10ef99000, len 0x1000, class IOGeneralMemoryDescriptor"@/SourceCache/xnu/xnu-1228.3.13/iokit/Kernel/IOMemory Descriptor.cpp:1473
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x5b467038 : 0x12b0e1 (0x457024 0x5b46706c 0x13321a 0x0)
0x5b467088 : 0x42928b (0x49a934 0xef99000 0x1 0x1000)
0x5b467158 : 0x426cb1 (0x965a180 0x0 0x5b46719c 0x427b08)
0x5b4671b8 : 0x9d4087 (0x7dee3c0 0x965a180 0x0 0x5b467214)
0x5b467238 : 0x9d4a2a (0x8086400 0x100 0x3d0 0x42115a)
0x5b467288 : 0x9d6120 (0x8086400 0xfb 0x8 0x0)
0x5b467518 : 0x9d6ebf (0x8086400 0xa63afe0 0x5b467538 0x41d70b)
0x5b467538 : 0x41f105 (0x8086400 0x80864f4 0x5b4675bc 0x0)
0x5b467588 : 0x9d6a45 (0x7260780 0x9d6e86 0x80864f4 0x5b4675bc)
0x5b4675d8 : 0x66016b (0x8086400 0xa559800 0x5b46761c 0x5b467618)
0x5b467628 : 0x66038c (0x8086400 0xa559800 0x1 0x0)
0x5b467668 : 0x85ad46 (0x8086400 0xa559800 0x7530 0x85b084)
0x5b4676d8 : 0x858473 (0x7db5400 0x965a180 0x100c0 0x0)
0x5b467758 : 0x7ad405 (0x8265180 0x965a180 0x100c0 0x0)
0x5b4677c8 : 0x7af619 (0x8265180 0x965a180 0x100c0 0x0)
0x5b467828 : 0x7b2455 (0x7db5500 0x2018000 0x0 0x965a180)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
jp.panasonic.iokit.P2PCCard(1.3.0)@0x9d2000->0x9d7fff
dependency: com.apple.iokit.IOPCCardFamily(1.6.4)@0x7eb000
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.2)@0x65a000
dependency: com.apple.iokit.IOATAFamily(1.7.3f1)@0x9c5000
com.apple.iokit.IOSCSIBlockCommandsDevice(2.0.2)@0x857000->0x86cfff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.2)@0x65a000
dependency: com.apple.iokit.IOStorageFamily(1.5.2)@0x7aa000
com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.2)@0x65a000->0x671fff
com.apple.iokit.IOStorageFamily(1.5.2)@0x7aa000->0x7c1fff
BSD process name corresponding to current thread: Final Cut Pro
Mac OS version:
9C31
Kernel version:
Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F4238BC8)

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http://forums.adobe.com/thread/437535?tstart=0

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I just bought a new PC and I'm trying to get my iTunes library set up again.
I backed up iTunes to about 7 DVDs from my old computer, but I really don't want to change the way all my music is organized if I just shove in the restore disc. I've had a file/folder structure I've been using for 10 years for my MP3 files and I'm not willing to give that up.
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Message was edited by: DonnieZ

Same here, though on XP. Have tried cleaning registry, reinstalling, deleting preferences. Created a new user with no library and I have the problem there, too, so it's not the library.
Is there no one to call about this??

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Hey There Everyone!
I'm working in iphoto 9.5.1 and Mavericks and have been for weeks. However, since my upgrade to Mavericks I've had no luck importing any movie file (.MOV,.mp4) into my library from either my iphone or my T2i Canon. Photos are fine. Videos are not.
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Open the iPhoto Library as Terence Devlin as shown in this screenshot
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Import Crash

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