Import Dialog Window Problems in 10.1.4

I am having two problems with the Dialogue Import Window in 10.1.4.
I'm only able to view media as a list and not as filmstrips in the Import Dialog window. The list view and filmstrips view icons do not appear near the bottom of the window. When I move to the top View menu and select Browser/ 'As Filmstrips' the List disappears leaving a blank window instead of filmstrips, but the 'Show clips in filmstrip view' and 'Show clips in list view' then magically appear at the bottom of the window.....to no effect.
The second issue is my inability to select portions of a clip to import.I've tried everything that I know to select an area but my only option is to import thr entire clip.
I checked the latest Ripple Training video for FCPX. The features that I described as not working are a part of FCPX in their training.

You cannot select a portion of a file that's already on your computer, only media coming from a camera or archive. Media does not have to be stored inside the library. Where it's stored is your preference. If you don't want the media stored in the library or a separate location, but prefer to leave it where it is, use the leave in place function when you import the media. The leave is place function is not available when importing from a camera or camera archive.

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