Import Failed, file format not recognized

I have a new Samsung Galaxy S2 phone with 8 mp camera and HD video. Photoshop Elements 10 doesn't recognize either the photos or videos from the phone. The file formats are JPG and MP4. Elements 7 & 9 recognized these files just fine and any files that were already in the catalog from the phone display fine in Elements 10 after upgrading. I just can't import anything new. The files downloaded to my computer through the Elements Photo Downloader and will play and display just fine outside of Elements so I know the files aren't corrupt or damaged. I really need to get this fixed as this device will be my primary mode of taking pictures and video.

Try this as a test:
Open one of the failing JPG files in another application, such as XnView. Use that application to save the file. Then see if Organizer will import that photo.
Sometimes the JPG metadata is corrupted just enough for PSE to choke on it, although other apps can open the file just fine. Saving the file from another app will re-write the metadata correctly.
Ken

Similar Messages

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

How did you rebuild?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

Is there a way to restore photos from Drop box to my desktop iPhoto in a large batch instead of one at a time? I tried and a zip file was downloaded but won't open. Says file format not recognized.

Is there a way to restore photos from Drop box to my desktop iPhoto in a large batch instead of one at a time? I tried and a zip file was downloaded but won't open. Says file format not recognized. I see how to do it one at a time with the "download" button in Dropbox but that's so cumbersome for lots of photos.

Have you tried these avenues?
Contact us - Dropbox
Dropbox Help Center
Dropbox Forums
Submit a help request - Dropbox
OT

HT3775 Hi, my mac which is on 10.7.5 osx. but when ever i insert any mpeg/avi video cd it shows the file format not recognized. i am fed up of this. plz somebody help me. what should i do now.

hi,
i am using 10.7.5 lion there are a lot of problems in this OS.
like most of the programs quit's unexpectedly. some programs does not work on it. like adobe cs5 is not working. everytime time when i do click on adobe cs 5 icon it shows a message "To open “Adobe Photoshop CS5,” you need to install a Java SE 6 runtime, but you are not connected to the Internet.To install a Java SE 6 runtime later, open “Adobe Photoshop CS5” again" while i always remain connected on the net.
2. when ever i insert an avi or mpeg video disk it shows the file format not recognized. to **** with this macbook pro n its 10.7.5 lion. the same disk works/runs on windows on windows systems.
plz somebody help me what should i do now.
[email protected]

it sounds like a fualty installation of Lion, this may happen from time to time.
The best thing to do in this situation is to reinstall Lion. You will not loose anything doing this, but you should always keep back ups of your information.
http://www.apple.com/osx/recovery/
basically hold Cmd+R on boot..
first go to disk utility, verify and repair your disks and permissions. Exit out of Disk utility and then go directly to "reinstall Lion"
choose that and let it reinstall.
Adobe CS6 does need Java to run.
To play your movies you might need to get an application called VLC. VLC is a free app and will play most videos and music files you throw into it.
http://www.videolan.org/vlc/download-macosx.html
you have a 64bit intel mac, so get the one for that.

Libc.so: file not recognized: File format not recognized

Hi,
While running the "cd $ORACLE_HOME/procbuilder60/lib; make -f ins_procbuilder.mk install"
i am getting the error.
[appldev@datadev lib]$ cd $ORACLE_HOME/procbuilder60/lib; make -f ins_procbuilder.mk install
rm -f de60desm /appldev/devora/iAS/6iserver/bin/de60desm
- Linking de60desm executable...
gcc -o de60desm -L/appldev/devora/iAS/6iserver/lib/ -L/appldev/devora/iAS/6iserver/lib/ -L/appldev/devora/iAS/6iserver/lib//stubs/ \
/appldev/devora/iAS/6iserver/procbuilder60/lib/detk2.o /appldev/devora/iAS/6iserver/procbuilder60/lib/demsr.o /appldev/devora/iAS/6iserver/procbuilder60/lib/demcl.o \
/appldev/devora/iAS/6iserver/procbuilder60/lib/ui10.o /appldev/devora/iAS/6iserver/procbuilder60/lib/uiicxd.o \
/appldev/devora/iAS/6iserver/rdbms/lib/defopt.o -lde60 \
-lca60 -lucol60 \
-lnvu60 -lnvc60 -lnvs60 -luicc60 -lmmiw60 -lmmov60 -lmma60 -lmmos60 -lmmoi60 -lmmia60 -lmmft60 -lmmcm60 -luihx60 -luihx60 -luc60 -luipr60 -luimotif60 -lot60 -lrem60 -lree60 -lrec60 -luiimg60 -luimotif60 -luipr60 -luiimg60 -luc60 -lrem60 -luimotif60 -luia60 -ltknqap60 -luipr60 -luimotif60 -lutt60 -lix60 -lixd60 -lrod60 -lror60 -lros60 -lrod60 -lror60 -lros60 -lrod60 \
-luat60 -lutc60 -lutl60 -lutsl60 -lplsf -lplsb -lextp /appldev/devora/iAS/6iserver/lib/libpsd.a -lplsf -lplsb -lextp \
-lslax /appldev/devora/iAS/6iserver/lib/nautab.o /appldev/devora/iAS/6iserver/lib/naeet.o /appldev/devora/iAS/6iserver/lib/naect.o /appldev/devora/iAS/6iserver/lib/naedhs.o `cat /appldev/devora/iAS/6iserver/lib/naldflgs` -lnetv2 -lnttcp -lnetwork_d -lnz -lnzr -lnsslb8 -lbcert -lncr -lnetv2 -lnttcp -lnetwork_d -lnz -lnzr -lnsslb8 -lbcert -lclient -lvsn -lcommon -lgeneric -lmm -lnlsrtl3 -lcore4 -lnlsrtl3 -lcore4 -lnlsrtl3 -lnetv2 -lnttcp -lnetwork_d -lnz -lnzr -lnsslb8 -lbcert -lncr -lnetv2 -lnttcp -lnetwork_d -lnz -lnzr -lnsslb8 -lbcert -lclient -lvsn -lcommon -lgeneric -lepc -lnlsrtl3 -lcore4 -lnlsrtl3 -lcore4 -lnlsrtl3 -lclient -lvsn -lcommon -lgeneric -lnlsrtl3 -lcore4 -lnlsrtl3 -lcore4 -lnlsrtl3 `cat /appldev/devora/iAS/6iserver/lib/sysliblist` -ldl -lpthread -lm -L/usr/lib -lm -L/usr/X11R6/lib -lXm -L/usr/X11R6/lib/ -L/usr/X11R6/lib/ -lXt -lX11 -lm -lix60 -lixd60 -lX11 -lnlsrtl3 -lXp -lXext
/appldev/devora/iAS/6iserver/lib//stubs//libc.so: file not recognized: File format not recognized
collect2: ld returned 1 exit status
make: *** [de60desm] Error 1
My OS version is RHEL 5.
Please suggest.
Thanks in advance.

But We are facing another issue while running "cd $ORACLE_HOME/reports60/lib; make -f ins_reports60w.mk install"
[appldev@datadev lib]$ export LD_LIBRARY_PATH=/appldev/devora/8.0.6/network/jre11/lib/i686/native_threads/
[appldev@datadev lib]$ cd $ORACLE_HOME/reports60/lib; make -f ins_reports60w.mk install
Last few lines Error:
ld -shared -o rwows60.so -z text -G -export-dynamic -L/appldev/devora/8.0.6/lib/ -L/appldev/devora/8.0.6/network/jre11/lib/linux/native_threads -L/appldev/devora/8.0.6/network/jre11/lib/i686/native_threads /appldev/devora/8.0.6/reports60/lib/rxmawt.o /appldev/devora/8.0.6/reports60/lib/rwsows3.o /appldev/devora/8.0.6/reports60/lib/rwswif.o /appldev/devora/8.0.6/reports60/lib/rwswcj.o /appldev/devora/8.0.6/reports60/lib/rwswcs.o /appldev/devora/8.0.6/reports60/lib/rwswm.o /appldev/devora/8.0.6/reports60/lib/rwsws.o /appldev/devora/8.0.6/reports60/lib/rwswcm.o /appldev/devora/8.0.6/reports60/lib/rwswk.o /appldev/devora/8.0.6/reports60/lib/rwswu.o /appldev/devora/8.0.6/reports60/lib/rwswur.o /appldev/devora/8.0.6/reports60/lib/rwswx.o -lzrc60 -lca60 /appldev/devora/8.0.6/lib/nautab.o /appldev/devora/8.0.6/lib/naeet.o /appldev/devora/8.0.6/lib/naect.o /appldev/devora/8.0.6/lib/naedhs.o -lnetv2 -lnttcp -lnetwork_d -lnz -lnzr -lnsslb8 -lbcert -lncr -lnetv2 -lnttcp -lnetwork_d -lnz -lnzr -lnsslb8 -lbcert -lclient -lvsn -lcommon -lgeneric -lmm -lnlsrtl3 -lcore4 -lnlsrtl3 -lcore4 -lnlsrtl3 -lnetv2 -lnttcp -lnetwork_d -lnz -lnzr -lnsslb8 -lbcert -lncr -lnetv2 -lnttcp -lnetwork_d -lnz -lnzr -lnsslb8 -lbcert -lclient -lvsn -lcommon -lgeneric -lepc -lnlsrtl3 -lcore4 -lnlsrtl3 -lcore4 -lnlsrtl3 -lclient -lvsn -lcommon -lgeneric -lnlsrtl3 -lcore4 -lnlsrtl3 -lcore4 -lnlsrtl3 -ldl -lm -lpthread -ldl -lpthread -lm -L/usr/lib -lm -lc
/usr/lib/libc.so: file not recognized: File format not recognized
make: *** [rwows60.so] Error 1
Kindly suggest..What is the document/step you are following?
Thanks,
Hussein

"/usr/bin/strip: File format not recognized" while packing

Hi.
I would build a package for wingide but after the build process came a strange error:
$ makepkg
==> Erstelle Paket: wingide 3.0.4-1 (Do 13. Mär 17:10:33 CET 2008)
==> Prüfe Laufzeit-Abhängigkeiten...
==> Prüfe Buildtime-Abhängigkeiten...
==> Empfange Quellen...
-> wingide-3.0.4-1-i386-linux.tar.gz im Build-Verzeichnis gefunden
==> Überprüfe Gültigkeit der Quell-Dateien mit md5sums...
wingide-3.0.4-1-i386-linux.tar.gz ... Durchgelaufen
==> Entpacke Quellen...
-> bsdtar -x -f wingide-3.0.4-1-i386-linux.tar.gz
==> Entferne existierendes pkg/ Verzeichnis ...
==> Betrete fakeroot-Umgebung ...
==> Beginne build()...
==> Säubere Installation...
-> Entferne info/doc-Dateien...
-> Komprimiere Man-Pages...
-> Entferne Debugging-Symbole aus Binär-Dateien und Bibliotheken...
/usr/bin/strip: opt/wingide/bin/2.4/src/debug/tserver/64bit/tdbgtracer24.so: File format not recognized
the PKGBUILD file:
# Contributor: Andreas Schönfelder <[email protected]>
pkgname=wingide
pkgver=3.0.4
pkgrel=1
pkgdesc="The intelligent development environment for python programmers"
url="http://www.wingware.com"
license=
arch=('i686')
source=(http://wingware.com/pub/$pkgname/$pkgver/$pkgname-$pkgver-$pkgrel-i386-linux.tar.gz)
md5sums=('0fd31ac2e7851d1b777f8c100f480e40')
build()
cd $startdir/src/$pkgname-$pkgver-$pkgrel-i386-linux
mkdir -p $startdir/pkg/{opt/wingide,usr/bin}
tar -xC $startdir/pkg/opt/wingide -f binary-package-$pkgver-$pkgrel.tar
sed -e "s/^DIR=.*$/DIR=\/opt\/wingide/" -i $startdir/pkg/opt/wingide/wing
mv $startdir/pkg/opt/wingide/wing $startdir/pkg/usr/bin
# vim:syntax=sh
Greets, Andreas
Last edited by echasslau (2008-03-13 16:14:05)

Adding options=(!strip) to the PKGBUILD will skip that step, but make other binaries significantly larger. If you just get the output but that package is built successfully, I would ignore it.

Can't open sequences or import clips - File format not supported

We have an iMac workstation here running Premiere that will not open projects or import clips. Here's the sequence of events that led to this:
1. Premiere was locking up on the splash screen whenever it got to "ImporterQuicktime.bundle". I tried trashing preferences and launching with plug-ins disabled and received the same freeze. Based on forum recommendations I removed "ImporterQuicktime.bundle" and "ExporterQuickTimeHost.bundle" from the plug-ins folder inside the package. The software launched fine - but none of the Quicktime files in the project were working. So I then took copies of the above 2 files from the iMac next to this one, with the exact same configuration, and pasted them into the plug-ins folder. Since then - launching the software has generated the below errors.
2. Attempting to open any project gives a long error that starts as: The preset used by one or more sequences in this project requires third-party components that could not be located.
3. Starting a new project and attempting to drag any Quicktime ProRes media into the project gives the error: File Format not supported.
I have trashed the preferences, re-installed the Pro Apps Quicktime Codecs, de-authorized the computer and re-authorized it, and upgraded Adobe Premiere from 7.0 to 7.2. None of which fixed the issue.
I'm thinking about trying a complete re-install of Premiere next. Any other ideas?
Here's the details:
Premiere Pro CC 7.2
Mac OS 10.8.5
iMac late 2012 model, 32Gb RAM, 2Gb video card
Thanks.
Don Hertz

I seem to have figured out a work around. It appears the 7.2 upgrade is making it so that our Quicktime XDCAM 422 clips are not properly recognized. Clips both currently in a project and new clip imports do not work. Attempting to import clips using this codec generates the error message: Unsupported format or damaged file. This has happened on both an iMac system running 10.8.5 OS and a Macbook Pro running 10.9.1 OS - both of which were upgraded to Premiere 7.2. In both cases - uninstalling and re-installing Premiere resolved the issue.
Don Hertz

ITunes update will not open -- file format not recognized

My computer cannot open the iTunes update. The error message says that the archive format is not recognized.
As far as I can tell the file format, or extension is rpm. My research reveals that this stands for Red Hat Package Manager. I downloaded a trial version of Salamander which claims to handle rpm file archives, but it STILL won't open.
Does anyone know what type of file extractor I need to open these files? Any help would be appreciated.
Dave in DC

Same problem on my intel MacBookPro. Happened to me after doing the ilife08 upgrade a few minutes ago. Downloaded from apple again and did the upgrade option. That seems to have done the trick.

ATV - File format not recognized!

Hi. Can anyone help. Mt ATV has started saying the "file format is not recognised" for the movies I have on it. The movies work find in Itunes but for some of them (only) the ATV refuses to play them.... help please?

Welcome to the Apple Community.
This can be an erroneous message that occurs when the Apple TV cannot find the content, it may however also mean that the content can't be played. Are you sure the content is in the correct format.
If after receiving the message you press the menu button to return to the menu and try playing the content again, what happens.

File Format Not Recognized

This problem is relentless!
Recently my ATV is having a file format recognition problem when I attempt to play any content that is streamed between my iMac and ATV. (Note, this streaming was previously done over my AirPort Extreme wirelessly. I have since connected the ATV via ethernet directly to the AP Extreme--the iMac has always been ethernet connected. The change had no impact on the filr format error)
All of my media is stored on one of three external drives that are connected to my iMac.
The file format recognition problem goes away temporarily when I close and restart iTunes (8.2). So my new thoughts are that it is possible that my drives are spinning down (going to sleep) and then I go to use ATV to access the drive, but it has spun down.
Can anyone give me (a newb) some advice/instructions on how to prevent my drives from spinning down? I have downloaded NoSpin 3.3 (the trial version), but this doesn't appear to be preventing the drives from sleeping.
-ATV connected via ethernet to AirPort Extreme router
-iMac connected via ethernet to AP Extreme router
-Not syncing files, just streaming
-Media files located on three external drives: music, tv shows, movies
-I have recreated my iTunes library already.
-Problem existed even before the 2,4 upgrade. Thought the upgrade seems to have made it much worse.
-Restarting iTunes works, but only until the video finishes. when i try to play another, it gives the error.
Any thoughts?

(Apologies for the above mis-post. Copy & Paste error)
Alright, great news! It seems the 'file format' issue has been resolved. I made two changes tonight, one intentional, the other not.
1. Installed 'Keep Drive Spinning' and set the app to touch each drive on 60 second intervals.
2. Rather than connecting directly to my iTunes library, I connected to another library. The second library was created during troubleshooting as many 'solutions' had suggested recreating the iTunes library. After the recreation of my library I still experienced the 'file format' error, but never did delete the excess library. It was this library to which I directed the ATV as a 'shared' library rather than the default (or primary) library.
I have now successfully watched four full TV Show episodes without experiencing any freezing or 'file format' errors.
If any readers have questions, please reply to this post. Also, I will continue to test this as a viable solution and will report any issues.
**Link to 'Keep Drives Spinning' http://www.apple.com/downloads/macosx/systemdiskutilities/keepdrivespinning.html

File format not recognized in iphoto

When I try to import photos from my camera's SD card I get an error message that says the files are in an unrecognizable format. I'm not sure what has changed, I was able to do this before without issue and I don't recall making any changes to the files or my computer. Anyone know a solution to get my photos onto my computer?

Create a minimum of 10 GB of free space (yes really) - a simple google search will confirm this (in fact many suggest a minimum of 15% of your hard drive be kept free) - one link is here - http://www.thexlab.com/faqs/lackofram.html
The best solution may be to get an external hard drive and move the iPhoto (and possibley iTunes) library to it -
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN

My lightroom 4 will not import my files from my compact flash card . It has been working for years with out fail but now there is no import previews and it says the files are not recognized by raw format support in LR

I have lightroom 4 I've had it for years and it has imported my raw files from my CF card without issue . Now when I plug in my CF card to import new files it says import operations not performed and there are no image previews . When I continue by hitting "import" I get a pop up window that states "the files are not recognized by raw format support in Light Room"

Don't feel too bad. If the D4S has as many menus and custom functions as my Canon 5D Mark iii its easy to get messed up.
If you downloaded from the link I gave you it will be Lr 5.4. The link was just to show you when the D4S was supported. The newest version is 5.7.1 and can be downloaded here. Don't know your OS so you will have to pick Windows or Mac. Product updates
On my Mac I just run the downloaded installer program (its a full version and not an small update) and it installs the new version and erases the old version. If you are on Windows you will have to get help from a windows person.

I need help! when I am importing my NEF files from my D3300 camera into lightroom 5 and try to use the "copy as DNG" button I always get an error message saying that "saying the file is not recognized by the raw format support"

I need help! when I am importing my NEF Raw files from my D3300 camera into lightroom 5 and try to use the "copy as DNG" button I always get an error message saying that "saying the file is not recognized by the raw format support". The whole purpose of that button is so that the file can be recognized... How can I make the "copy as DNG" button work as it is supposed too?? Thank you

Thank you for responding. So I essentially will never be able to use that button in lightroom 5? do I need to get LR 6? Will there ever be an update for LR 5 that will enable me to use it?
Does DNG Converter work within LR or do I have to upload pictures to my computer and then make a second copy in DNG format. and then go into LR and use them?
Thank you @dj_paige

Just purchased Nikon D610. tried to import 3 images and got this message: The files are not recognized by the raw format support in Lightroom. How do I fix this frustrating problem. Have been using Lightroom for years also Nikon products without any prior

How do I import images. Have a message that says: The files are not recognized by the raw format suppot in Lightroom. Am using a Mac version 10.9.4. the import is from a new Nikon D610. Am using LR 4.4 Please help Adobe is useless as a support.

Each camera must be supported explicity and your LR version is years older than your camera.
According to Adobe's Camera-support page, you need at least LR 5.3 to work with your D610 NEFs in LR:
Camera Raw plug-in | Supported cameras
If you don't want to upgrade to LR 5, or can't due to your OS being too old, then it might work to use the latest DNG Converter and create DNGs from your NEFs, which should open in LR 4.x. You can find the DNG Converter here: http://www.adobe.com/downloads/updates

Im running lightroom 4 and just purchased the Sony A7 and using its sd card. when I tried to load the photos, I got a message "the files are not recognized by the raw format support in lightroom"

Tried loading my raw files shot w my new Sony a7 and its sd card into lightroom4. Got a message: "The files are not recognized by the raw format in lightroom"
Does Lightroom 4 not work with the Sony A7?
Thanks,

Lightroom 4 cannot read the RAW photos from a Sony A7
You would have to download and install the FREE Adobe DNG Converter version 8.5 and then convert your RAW to DNG, and then import the DNGs into Lightroom 4
You could also purchase Lightroom 5.5, which will have the capability to read the RAWs directly.

Import Failed, file format not recognized

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