Import function becoming unresponsive
Hi,
We're having a very strange issue on one of our workstations.
After Effects CC 2014.2, Mac Pro (Late 2013) OSX 10.10.2 (this problem was present for us on previous versions of AE and OS).
Basically you can be happily importing files into the Project. Double clicking in the window, command I or drag in - all work then suddenly the import window will stop appearing. If you double click in the project window or use command I - nothing. Completely dead. There doesn't seem to be any pattern to it in terms of how many imports. It can be after 3 or after 30 imports. Doesn't matter what you're importing. Various image types (jpg png tif etc), image sequences, movs will all come in fine then suddenly the import window is unresponsive. You can still drag files from the OSX Finder into the project window. Weird.
This happens for local or network files.
This was driving us mad so we completely reinstalled the machine, right down to reformatting the drive but the problem is back again. Reinstalled everything clean (i.e. not from any backup).
We've got identical set ups on other machines, all of which are working fine so this is becoming a real mystery.
Is there any way of monitoring what's going on in the background in After Effects? i.e. any kind of Terminal print out.
We've tried resetting prefs, trashing caches etc.
Thanks,
Chris
Hi Chris,
We have received reports from several users about this problem on Mac OS X 10.10, but we haven't yet understood the cause. We are unable to reproduce the problem and need more information from users about the conditions that lead to the problem occurring.
It would be helpful to us if you could provide the following information:
- a system report for your computer
- an After Effects log file from when the problem occurs
- a sample of the After Effects process log from when the problem occurs
To gather this data, do the following:
1. In After Effects, choose Help > Enable Logging. This will require you to restart After Effects.
2. Open the Mac OS Activity Monitor (Applications > Utilities > Activity Monitor).
3. Launch After Effects and work until the import problem occurs.
4. When the problem occurs, STOP and do the following:
- In After Effects, choose Help > Reveal Logging file.
- In Activity Monitor, select Adobe After Effects CC 2014.2 (13.2), then click Sample Process. Save this file.
5. To generate a system report, go to the Apple menu > About This Mac, click the System Report Button. Save this file.
6. Send me these three files (After Effects Log.txt, the process sample, and the system report). Email them to this address, [email protected] Do not use a zip file, as those are blocked by our email filters.
Thanks much.
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
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Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
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Do you have at least 10% free disk space? -
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Keyes -
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WARNING - script causes my servers to not respond, requiring reboot after 30 mins
Only run on a server/vm where a bounce is ok
The script creates a table
Runs an anonymous block to put 160mb in a single clob
Runs a simple select with some REGEXP_REPLACE and REGEXP_SUBSTR
This has been raised with Oracle support.
Their conclusion is lots of single block reads are causing the server to hang.
I do not think this is the reason and would like someone else to run it, to see what they think!
Environment
on red hat 5.7 and Oracle 11.2.0.3 enterprise edition it seems to hang the server
[oracle@ ~]$ uname -a
Linux 2.6.18-274.el5xen #1 SMP Fri Jul 8 17:45:44 EDT 2011 x86_64 x86_64 x86_64 GNU/Linux
[oracle@edu-db3 ~]$ cat /etc/redhat-release
Red Hat Enterprise Linux Server release 5.7 (Tikanga)on redhat 4.5 Oracle 10.2.0.4 - it seems to just kill the instance
[oracle@ ~]$ uname -a
Linux 2.6.9-55.ELxenU #1 SMP Fri Apr 20 16:56:53 EDT 2007 x86_64 x86_64 x86_64 GNU/Linux
[oracle@edu-db1 ~]$ cat /etc/redhat-release
Red Hat Enterprise Linux AS release 4 (Nahant Update 5)When running the sql oracle consumes all the memory on the server, although SGA and PGA configured well bellow os memory
SQL> show parameter sga
NAME TYPE VALUE
lock_sga boolean FALSE
pre_page_sga boolean FALSE
sga_max_size big integer 5G
sga_target big integer 5G
SQL> show parameter pga
NAME TYPE VALUE
pga_aggregate_target big integer 2G
[oracle@ scripts]$ free
total used free shared buffers cached
Mem: 8388608 7346232 1042376 0 70060 6498460
-/+ buffers/cache: 777712 7610896
Swap: 4161528 1212380 2949148Script Output
SQL> @kill_server.sql
Table created.To start with we see oracle using the 5g sga
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
13007 oracle 25 0 5352m 216m 212m R 95.9 2.6 0:19.33 oracle163mb clob created
MB
163SQL Running
Oracle process using 13gb of memory!!!!!!!!!!!!!
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
13007 oracle 18 0 13.4g 6.5g 210m D 7.3 81.8 0:55.42 oracleBut PGA has not grown
SQL> select * from v$pgastat;
NAME VALUE UNIT
aggregate PGA target parameter 2147483648 bytes
aggregate PGA auto target 1767444480 bytes
global memory bound 214743040 bytes
total PGA inuse 183654400 bytes
total PGA allocated 248871936 bytes
maximum PGA allocated 522175488 bytes
-- SCRIPT
-- WARNING (again) - script causes my servers to not respond, requiring reboot after 30 mins
-- Only run on a server/vm that does not matter!
DROP TABLE testing.clob_store PURGE;
-- Clob holding table
CREATE TABLE
testing.clob_store
clob_data CLOB
LOB ("CLOB_DATA") STORE AS BASICFILE (TABLESPACE "TBSCLOB" DISABLE STORAGE IN ROW CHUNK 8192 RETENTION CACHE)
-- Make a 100mb test clob
DECLARE
g_clob CLOB := EMPTY_CLOB;
PROCEDURE clob_append(p_line VARCHAR2) IS
l_line VARCHAR2(2000) := p_line || CHR(10);
BEGIN
DBMS_LOB.WRITEAPPEND( g_clob, LENGTH(l_line), l_line );
END;
BEGIN
DBMS_LOB.CREATETEMPORARY(g_clob,TRUE);
DBMS_LOB.OPEN( g_clob, DBMS_LOB.LOB_READWRITE );
clob_append( '<Workbook>' );
clob_append( '<Styles>' );
FOR i IN 1..1000000 LOOP
clob_append(' <Styles><Style ss:ID="Default" ss:Name="Normal"><Alignment ss:Vertical="Bottom"/><Borders/><Font/><Interior/><NumberFormat/><Protection/></Style>');
END LOOP;
clob_append( '</Styles>' );
clob_append( '<Workbook>' );
FOR i IN 1..1000000 LOOP
clob_append('<dummy>sfsdfsdf</dummy>');
END LOOP;
clob_append( '</Worksheet>' );
clob_append( '</Workbook>' );
INSERT INTO testing.clob_store(clob_data) VALUES (g_clob);
DBMS_LOB.CLOSE(g_clob);
DBMS_LOB.FREETEMPORARY(g_clob);
COMMIT;
END;
-- Check sizes
select
round(DBMS_LOB.GETLENGTH (clob_data)/1024/1024) mb
from
testing.clob_store
-- Test lob set up
-- no trace and run simple select
column rd new_value run_date noprint
select to_char(sysdate, 'YYYY_MM_DD__HH_MI') rd from dual
alter session set tracefile_identifier = 'bad_sql_&run_date'
alter session set events '10046 trace name context forever, level 12'
-- Some regexp extracts
SELECT
REGEXP_REPLACE( REGEXP_REPLACE( REGEXP_SUBSTR( RPO.CLOB_DATA , ' <Styles>.*</Styles>.', 1, 1, 'n' ) , ' </?Styles>.', NULL, 1, 0, 'n' ) , ' <Style ss:ID="Default".*? </Style>.', NULL, 1, 0, 'n' ) STYLES
, REGEXP_SUBSTR(RPO.CLOB_DATA, ' <Workbook.*</Workbook>.', 1, 1, 'n') worksheet
FROM
testing.clob_store rpo
/Extra info
SQL Trace
*** 2012-11-12 10:22:03.936
WAIT #47954520916768: nam='db file sequential read' ela= 28421 file#=12 block#=1324297 blocks=1 obj#=567174 tim=1352715723936618
WAIT #47954520916768: nam='db file sequential read' ela= 34490 file#=12 block#=1324345 blocks=1 obj#=567174 tim=1352715724000358
WAIT #47954520916768: nam='db file sequential read' ela= 59165 file#=12 block#=1324298 blocks=1 obj#=567174 tim=1352715724314041
WAIT #47954520916768: nam='db file sequential read' ela= 68224 file#=12 block#=1324346 blocks=1 obj#=567174 tim=1352715724395729
*** 2012-11-12 10:22:04.631
WAIT #47954520916768: nam='db file sequential read' ela= 34901 file#=12 block#=1324299 blocks=1 obj#=567174 tim=1352715724631454
WAIT #47954520916768: nam='db file sequential read' ela= 32349 file#=12 block#=1324347 blocks=1 obj#=567174 tim=1352715724701167
WAIT #47954520916768: nam='db file sequential read' ela= 109175 file#=12 block#=1324300 blocks=1 obj#=567174 tim=1352715725093610
WAIT #47954520916768: nam='db file sequential read' ela= 69001 file#=12 block#=1324348 blocks=1 obj#=567174 tim=1352715725194967
*** 2012-11-12 10:22:05.913
WAIT #47954520916768: nam='db file sequential read' ela= 23154 file#=12 block#=1324301 blocks=1 obj#=567174 tim=1352715725913197
WAIT #47954520916768: nam='db file sequential read' ela= 31894 file#=12 block#=1324349 blocks=1 obj#=567174 tim=1352715726090547
WAIT #47954520916768: nam='db file sequential read' ela= 29719 file#=12 block#=1324302 blocks=1 obj#=567174 tim=1352715726457981
WAIT #47954520916768: nam='db file sequential read' ela= 29533 file#=12 block#=1324350 blocks=1 obj#=567174 tim=1352715726593580
*** 2012-11-12 10:22:07.096
WAIT #47954520916768: nam='db file sequential read' ela= 121833 file#=12 block#=1324035 blocks=1 obj#=567174 tim=1352715727096799
WAIT #47954520916768: nam='db file sequential read' ela= 56658 file#=12 block#=1324131 blocks=1 obj#=567174 tim=1352715727322665STRACE
-rw-r--r-- 1 root root 130647 Nov 12 10:29 strace_oracle.log7 minutes after last oracle trace entry!!
brk(0x60013000) = 0x5ffef000
mmap(NULL, 1048576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b9e772b5000
brk(0x60013000) = 0x5ffef000
mmap(NULL, 1048576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b9e773b5000
brk(0x60013000) = 0x5ffef000
mmap(NULL, 1048576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b9e774b5000
brk(0x60013000) = 0x5ffef000
mmap(NULL, 1048576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b9e775b5000
brk(0x60013000) = 0x5ffef000
mmap(NULL, 1048576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b9e776b5000Edited by: Tom 55 on Nov 13, 2012 6:39 AMThanks Iggy, now I know the strace show the os is really out of memory.
Some more Debug, using Tanels tools...
SQL> @snapper stats 5 1 13
Sampling SID 13 with interval 5 seconds, taking 1 snapshots...
-- Session Snapper v3.52 by Tanel Poder @ E2SN ( http://tech.e2sn.com )
SID, USERNAME , TYPE, STATISTIC , HDELTA, HDELTA/SEC, %TIME, GRAPH
13, TESTING , STAT, session logical reads , 1.93k, 386.6,
13, TESTING , STAT, consistent gets , 1.93k, 386.6,
13, TESTING , STAT, consistent gets from cache , 1.93k, 386.6,
13, TESTING , STAT, consistent gets from cache (fastpath) , 277, 55.4,
13, TESTING , STAT, consistent gets - examination , 1.1k, 220.8,
13, TESTING , STAT, logical read bytes from cache , 15.84M, 3.17M,
13, TESTING , STAT, shared hash latch upgrades - no wait , 552, 110.4,
13, TESTING , STAT, calls to get snapshot scn: kcmgss , 276, 55.2,
13, TESTING , STAT, index crx upgrade (positioned) , 552, 110.4,
13, TESTING , STAT, lob reads , 276, 55.2,
13, TESTING , STAT, index fetch by key , 276, 55.2,
13, TESTING , STAT, index scans kdiixs1 , 552, 110.4,
-- End of Stats snap 1, end=2012-11-13 10:54:06, seconds=5
SQL> @snapper stats 5 1 13HANG!
So snapper not showing anything?
Over to ostackprof
SQL> @ostackprof 1143 0 5
Sampling...
Below is the stack prefix common to all samples:
Frame->function()
# 34 ->__libc_start_main()
# 33 ->main()
# 32 ->ssthrdmain()
# 31 ->opimai_real()
# 30 ->sou2o()
# 29 ->opidrv()
# 28 ->opiodr()
# 27 ->opiino()
# 26 ->opitsk()
# 25 ->ttcpip()
# 24 ->opiodr()
# 23 ->opifch()
# 22 ->opifch2()
# 21 ->qerstFetch()
# 20 ->qertbFetch()
# 19 ->qerstRowP()
# 18 ->kpofcr()
# 17 ->evaopn2()
# 16 ->evaopn2()
# 15 ->evaopn2()
# 14 ->kokle_rxsubstr()
# 13 ->kole_rxsubstr()
# 12 ->lxkRegexpSubstrLobNSub()
# 11 ->lxregexec()
# 10 ->lxregmatch()
# ...(see call profile below)
# - Num.Samples -> in call stack()
2 ->lxregmatgpt()->kole_rxrdcb()->koklc_read()->koklread()->koklOutlineRead1()->kdlf_read()->kdl_read1()->kdlprl()->__intel_new_memcpy()->__sighandler()->->
2 ->__sighandler()->->
1 ->lxregmatpush()->__sighandler()->->Ok we see the regex function running
Server starting to overload now
SQL> @ostackprof 1143 0 5
Sampling...
Below is the stack prefix common to all samples:
Frame->function()
# ...(see call profile below)
# - Num.Samples -> in call stack()
2 ->__libc_start_main()->main()->ssthrdmain()->opimai_real()->sou2o()->opidrv()->opiodr()->opiino()->opitsk()->ttcpip()->opiodr()->opifch()->opifch2()->qerstFetch()->qertbFetch()->qerstRowP()->kpofcr()->evaopn2()->evaopn2()->evaopn2()->kokle_rxsubstr()->kole_rxsubstr()->lxkRegexpSubstrLobNSub()->lxregexec()->lxregmatch()->lxregmatgpt()->kole_rxrdcb()->koklc_read()->koklread()->koklOutlineRead1()->kdlf_read()->kdl_read1()->kdlprl()->kdlrdb()->kcbgtcr()->__sighandler()->->
1 ->__sighandler()->->
1 ->__libc_start_main()->main()->ssthrdmain()->opimai_real()->sou2o()->opidrv()->opiodr()->opiino()->opitsk()->ttcpip()->opiodr()->opifch()->opifch2()->qerstFetch()->qertbFetch()->qerstRowP()->kpofcr()->evaopn2()->evaopn2()->evaopn2()->kokle_rxsubstr()->kole_rxsubstr()->lxkRegexpSubstrLobNSub()->lxregexec()->lxregmatch()->lxregmatgpt()->kole_rxrdcb()->koklc_read()->koklread()->koklOutlineRead1()->kdlf_read()->kdl_read1()->kdlprl()->__intel_new_memcpy()->__sighandler()->->
1 ->__libc_start_main()->main()->ssthrdmain()->opimai_real()->sou2o()->opidrv()->opiodr()->opiino()->opitsk()->ttcpip()->opiodr()->opifch()->opifch2()->qerstFetch()->qertbFetch()->qerstRowP()->kpofcr()->evaopn2()->evaopn2()->evaopn2()->kokle_rxsubstr()->kole_rxsubstr()->lxkRegexpSubstrLobNSub()->lxregexec()->lxregmatch()->lxregmatgpt()->__sighandler()->->
SQL> @ostackprof 1143 0 5
Sampling...
Below is the stack prefix common to all samples:
Frame->function()
# ...(see call profile below)
# - Num.Samples -> in call stack()
2 ->__sighandler()->->
2 ->__libc_start_main()->main()->ssthrdmain()->opimai_real()->sou2o()->opidrv()->opiodr()->opiino()->opitsk()->ttcpip()->opiodr()->opifch()->opifch2()->qerstFetch()->qertbFetch()->qerstRowP()->kpofcr()->evaopn2()->evaopn2()->evaopn2()->kokle_rxsubstr()->kole_rxsubstr()->lxkRegexpSubstrLobNSub()->lxregexec()->lxregmatch()->lxregmatgpt()->kole_rxrdcb()->koklc_read()->koklread()->koklOutlineRead1()->kdlf_read()->kdl_read1()->kdlprl()->kdlrdb()->kcbgtcr()->__sighandler()->->
1 ->__libc_start_main()->main()->ssthrdmain()->opimai_real()->sou2o()->opidrv()->opiodr()->opiino()->opitsk()->ttcpip()->opiodr()->opifch()->opifch2()->qerstFetch()->qertbFetch()->qerstRowP()->kpofcr()->evaopn2()->evaopn2()->evaopn2()->kokle_rxsubstr()->kole_rxsubstr()->lxkRegexpSubstrLobNSub()->lxregexec()->lxregmatch()->lxregmatpush()->__sighandler()->->
SQL> @ostackprof 1143 0 5
Hit CTRL+C to cancel, ENTER to continue...HANG!
Now I am lost!!
As Iggy points out from the strace, the OS is returning an error back to the Oracle foreground process, is this not handled?
Or is it normal for oracle to ignore this error, and ask for more memory?
Any help would be greatly appreciated.
Thanks,
Tom
Edited by: Tom 55 on Nov 13, 2012 7:54 AM -
Xserve 10.5.8 Becoming Unresponsive
I've been running an Xserve relatively smoothly for a few years now. A few months ago, the Xserve became unresponsive and after a reboot it seemed that Kerberos had stopped. Since this moment the Xserve will intermittently become unresponsive in which case it needs to be restarted. Typically, this will happen once or twice a day.
By "unresponsive" I mean that any attempt to connect via ssh or sftp fails, cron jobs fail to run, and attempting to launch any application from the server itself results in the application crashing immediately.
While the Xserve is unresponsive, DHCP, Apache, and all port forwarding seem to work fine - most of the time.
Nothing stands out to me in the system log, and more than anything I wanted to see if anyone has experienced similar behavior and a potential fix.
Any help would be greatly appreciated.No its not, sorry I forgot to add that. Nothing is locked I have monitor keyboard and mouse hooked up all of which work fine when booting from the old system drive, just the cloned hdd wont boot, however system prefs says its bootable and will allow me to select it as the startup disk. 250GB SATA2 HDD GUID partition map 1 partition total cloned through disk utility's Restore function.
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AVCHD video support in Adobe Elements 8 - adobe becomes unresponsive
I have Adobe Elements 8 on Win 7 64-bit. I purchased a new camera Panasonic DMC-FZ200 which does 1080p video and stores file in AVCHD video format on the SD card. I imported my photos/video first time from my new camera and the import is failing on the AVCHD video files. It just hangs and causes Adobe Elements to become unresponsive.
A popup window eventually comes up and says:
G:\PRIVATE\AVCHD\BDMV\STREAM\00001.MTS
server execution failedsherveveyj1
Premiere Elements 8.0/8.0.1 is a 32 bit application running in the 32 bit compatibility mode of the 64 bit system and as such has the limitations of 32 bit, namely, maximum supported installed RAM = 4.0 GB of which typically 3 GB or less are available. Many found that the program does not have enough resources for serious AVCHD editing for medium to large size projects. Some resorted to converting the footage to the less resource demanding MPEG2 1920 x 1080i while others experimented with a proxy method which used to be in FAQ.
http://forums.adobe.com/thread/486598
http://forums.adobe.com/thread/390605
Are you shooting 1080p60 with your Panasonic DMC-FZ200. How do you intend to export the footage?
The advanages of upgrading to version 11 for your situation include gaining a 64 bit application running in a 64 bit system of Windows 7 or 8 which will make available more of the computer resources. And, version 11 is the first to offer the 1080p60 and 1080p50 project preset. You might want to look at the free 30 day tryout of the program from Adobe to determine if it is something that would work to your advantage.
If you wish to pursue making due with what you have, please let us know and more information on working with AVCHD in Premiere Elements 8.0/8.0.1 will be discussed in depth, including workarounds.
Thanks.
ATR -
USB2 Card becomes unresponsive
Has anyone else run into this problem? I have a USB2 PCI card in my G4, and any devices plugged into it (mainly my iPod Shuffle) become unresponsive after a few minutes. For instance, I will be copying songs to my iPod, and halfway through, the copying process will drag to a halt. Burning CDs to a USB2 CD-RW often fail because the burn cannot complete. I have tried two different brands of USB2 cards with the same result. Any suggestions?
Hi-
Can you tell us the maker(s) of the card? More important than the compatibility listing is the chipset. Many cards that don't list Mac, or list PC/Mac are fine. Mac specific cards often feature nothing different from other, cheaper cards.
I'm also wondering if your machine is experiencing power problems on the USB or PCI bus. Using a self-powered USB hub in between the USB card and the connected devices may help. -
Controlled computer becomes unresponsive, have to reconnect and keep trying
This has been happening for a while, back when I had 10.5.6 and now when I have 10.5.7 (combo). Sometimes when I connect to a computer remotely, by using ARD, as soon as I connect nothing reacts in the computer that I connect to. So lets say I click, move stuff or anything like that, what I see in the screen is completely static.
But, if I close the managed computer's window and reopen again, whatever I did shows up, but whatever I try doing again doesn't show up (it's still unresponsive).
To fix this I have to restart the computer, and it works as it should.
How can I get rid of the problem?I was able to find the definitive solution for this. I noticed that my computer was freezing approximately hourly and began to suspect my Time Machine backup solution. After a few more steps of ruling out one variable after another I learned that Sophos (free) anti-virus was, indeed, interacting with Time Machine and causing the problem
Sophos uses a technique called "Scan on Access" which means that no files are scanned for viruses (after the initial scan) unless they are accessed. The problem is, when you perform a Time Machine backup many files are accessed and the machine slows to a crawl and then becomes unresponsive before you can detect it using Activity Monitor.
I like Sophos, in concept, and disabling Scan on Access solved the problem. But, then I did not have a live anti-virus/malware detector which, regretably, is becoming more important for Macs these days.
I uninstalled Sophos and my problem is resolved. I installed another well-known reputable anti-virus tool (that uses a different strategy than Scan on Access), and the problem did not return.
I hope this helps.
Best regards,
John in Fort Collins -
Mac becomes unresponsive every so often
Hi, every so often my Mac will become unresponsive, This happens about once or twice a day. When it hangs it's usually for about 7 seconds. Clicking Dashboard won't bring it up, Clicking on Expose won't bring it up, clicking on Safari won't maximize it. When it becomes unresponsive nothing is clickable. this doesn't happen often. I've repaired permissions and restarted my computer. Any help is greatly appreciated.
Without any information about what is going on specifically when these "pauses" occur, it's nearly impossible to tell you much more. If you note down the time when a pause does occur, then you can check the logs with the Console application to see what was going on at the time.
If you have automated or scheduled backups the pauses could be due to a backup in progress. You can watch Activity Monitor to see if CPU usage increases dramatically when a pause occurs.
You can also perform some basic maintenance:
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.1 or higher are Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. Versions 1.5.1 or later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard. These utilities have limited or no functionality with Snow Leopard and should not be installed.
OS X automatically defrags files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old logfiles and archives, clearing caches, etc. Other utilities are also available such as Onyx, Leopard Cache Cleaner, CockTail, and Xupport, for example.
For emergency repairs install the freeware utility Applejack (not compatible with Snow Leopard.) If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline. Note that AppleJack 1.5 is required for Leopard. AppleJack is not compatible with Snow Leopard.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. Carbon Copy Cloner (Donationware)
6. SuperDuper! (Commercial)
7. Intego Personal Backup (Commercial)
8. Data Backup (Commercial)
9. SilverKeeper 2.0 (Freeware)
10. MimMac (Commercial)
11. Tri-Backup (Commercial)
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at www.versiontracker.com and www.macupdate.com. -
IPad2 touch screen becomes unresponsive.
after awhile, then will work, then stop again. When it comes unresponsive, you can hit the lock button and home button and it will function, but can't use the touch screen what so ever. It has the latest iOS and is an iPad 2. It seems to start doing this after going to ios7. Then for awhile, it seemed to be fine after an update, but goes right back to doing this. Also, the wifi will drop. The symbol will disappear from the top left corner and you can't go into the wifi setting and turn it on or off because it is greyed out.
Good day shrekfx,
If you are having an issue with your iPad's touchscreen becoming unresponsive intermittently, I would suggest that you troubleshoot using the steps in this article -
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
IPhoto always becomes unresponsive
Every time I use iPhoto, my computer (Macbook Pro 2011) freezes (all programs become unresponsive) and the fans become very loud. I lose whatever I changed in that session each time. At best, iPhoto is just very slow with the rainbow pinwheel happening often, and I can't have music playing in iTunes at the same time.
Does anyone know why this happens?Damaged Library.
Back to the original Library then
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD
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