Import html file freezes RoboHelp

I have to shut down RoboHelp right after an import. The file won't import. I'm using 7.03. I really need to find a solution fast. Anyone out there have a fix?
Thanks!

OK. So, if it happens in multiple projects. Chances are the projects themselves are not the issue, then.
So what's left - either the program, or the html files you are trying to import.
Let's start with the html files. You haven't said whether any html file causes the crash. Have you tried multiple files? Is there anything unusual about these files? Can you create a plain html file with miminal content (even in Notepad you can do this) and try to import that?
If every html file, no matter the content, fails to import, then I would start looking at the third variable - the program. Now, as I said before, I don't think a normal, complete installation of RH 7.03 has a problem with import, because I do it all the time. It would fail for me too, right?
So - are your RoboHelp program and your project files ALL on your local workstation? They must be, for best results - RH is not a networkable program. It may seem to work fine with the project and / or the program on some remote drive, but sooner or later, it will bite you in the arse. So if that's the case, move everything to your local hard drive and try again. That means uninstalling the program from your networked location, and installing it with all v7 updates on your personal workstation.
If everything is already local, then I would consider uninstalling and reinstalling the v7 and all the updates on your local workstation.
gives you a lot to think about. just take one step at a time. you'll get there, because this functionality is not broken.

Similar Messages

Importing .htm files into RoboHelp project

In my project in RoboHelp, when I go to File > Import > HTML File… to add a .htm file to my project, it locks up on me instead of providing a directory listing allowing me to select files to add to my project. The only way to get out of it is to go to the Task Manager and killing the process.

Hi there
Your use of "The Vault" would seem to most certainly describe some form of a Source Control system. Source Control systems offer a combination between a Librarian and a Traffic Cop. Typically you log into these systems with a user ID and a password. That way the system knows who you are.
Typically with these systems the data resides on a coroporate network. And also typically you will have a "working folder" on your hard drive where the files exist. When everything is checked into the Source Control system, the files on your hard drive are flagged as "Read Only".
When you need to work with a file, you perform a process of checking out. The Source Control system then changes the Read Only status of the file on your hard drive to Read/Write. But it also makes a note of the date/time stamp. If the file stored in Source Control is newer than the counterpart on your hard drive, it copies the newer file to your hard drive before allowing you to make changes.
I'd begin with a simple sanity check. Create a totally separate and new project. Add a topic or three. Add an image. Generate. Do things work okay? If not, you have some form of issue with RoboHelp that needs to be resolved before you attempt to troubleshoot what is happening with your project in Source Control.
Perhaps try copying the content from Source control to a different folder and see if you are then able to make edits.
Hopefully something here either helped directly or sparked a thought that does.
Cheers... Rick
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Adobe Technical Communications Suite - Importing Framemaker Files into Robohelp

We have just started using the Adobe Technical Communications
Suite to import our Framemaker files into Robohelp. (We have about
a year’s experience of taking Framemaker files into Web Works
Publisher, with good results so we were hoping for a similar
experience with Robohelp).
Please can you help us with the following two problems:
1. Importing FM files into Robohelp has posed some immediate
table formatting problems. We imported the FM files by reference
according to the instructions but cannot format the tables, ie.
Colors etc.
2. Can you also tell us if there is a way to set up our
graphics in Framemaker to import into Robohelp without first having
to run them through a batch file scenario to change the size for
online help. Also, can you explain why the imported graphics are
being put into separate folders in Robohelp – is there a
system option where we can stop this from occurring.
We are a little frustrated because we are long-time users of
Robohelp and Framemaker and are finding some of the new features of
TCS are not as helpful as we first thought. I am sending these
questions after spending several hours going through the Robohelp
Help and the Adobe website and not finding the answers.
Thanks for your help,
Asra S.

I have purchased the Technical Communications Suite and am
working with it now. I am finding several short comings in the
product – 60% great product and 40% not so great. I have been
using FrameMaker and RoboHelp for about 11 years and also I am a
Webworks (ePublisher) user. I was expecting (at a minimum) to have
the same functionality as ePublisher in TCS - ePublisher works
seamlessly with FrameMaker. Quadralay worked with me the first
month to answer my questions to ensure I was pleased with the
product - and welcomed/appreciated my feedback. In some cases they
provided me with scripts to accommodate my needs. I am finding on
message boards and forums that a lot of users as very disappointed
with your product so far. Are there any plans on
improving/enhancing the product to accommodate our basic requests?
The standard answer we get concerning graphics and tables is
to use conditional text. This is not single-sourcing and is a
horrible recommended work-around – a hack if you will. We use
conditional text to handle differences in program functionality. I
understand there is some set up required when you create a new
project in RoboHelp, but after that I would like to run the Batch
File process to simply generate my newly updated FM files to online
help. How efficient is that? VERY!
I have provided a list of the basic missing
functionality/oversights that would greatly improve the product and
satisfy a lot of your current users. Some of these issues may be
user misunderstanding and in that case I seek guidance on what
I’m doing wrong. Take the other issues into consideration
because these are not just my issues, but a TON of your users.
Hopefully you are user focused and are as concerned as we are.
Please welcome this feedback as a way to improve the product.
- No Breadcrumbs supported with MS HTML Help - supported in
your other outputs and is available in ePublisher, so it must be
possible.
- Table formats are not configurable – why? Sometimes
the converted table format from FM isn’t 100%.
- Imported file structure (folder for each chapter) totally
hoses my fix to poor graphic rendering. Currently I use a batch
file to run a Photoshop macro/action on my graphic source files to
reduce the file size by 50% and sharpen. I replace the graphics
with my graphics and they look marvelous in online help. I copy my
source graphics back into my “graphics folder” imported
into FM at 260 dpi for my printed docs. Can we have the option on
the structure for imported FM files to put them all into one
folder?
- Text entered into the Auto numbering field is not converted
when importing by reference. It is when just doing a straight
import. This is used for standardizing my inserted tables with
pre-populated column titles– Troubleshooting, If/Then, etc.
- Too many CSS issues. It would be nice to have one main
template that we can sync to when the master template is changed.
- Can’t specify a default template to apply to all FM
files when imported.
- My output .chm file is not picking up my Project Settings.
It will not display Favorites, My Window Size, it’s not
showing the TOC.
- Cross-references – sometimes they work and sometimes
they don’t.
- Markers – we use markers for glossary terms and the
character tagging carries forward throughout the rest of the
sentence.
I started testing the product four days ago and these are the
major issues that are keeping me from moving forward with my
overall plan to move to structured FM. I’m now between a rock
and a hard place because now my department does not have the
software to do their job. Do I go to management and tell them that
I made the wrong decision in my tool selection? I choose your TCS
over the updated Quadralay ePublisher that works with FM8…
Maybe they went up on their price because the knew their former
users would come back and be willing to pay the increased price for
their software that generates online help with just a click of a
button.
Thank you for taking the time to read this and for your help
in advance. Please direct these concerns to those in charge of
enhancing the product (Product Evangelist). A reply and technical
support is greatly appreciated.
Director of Technical Publications - Horizon Software
International, LLC
Nikki Bridwell

Can I import html files into Buzzword?

Can I import html files into Buzzword?

Thank you for your post.
Buzzword lets you import Microsoft Word (DOC, DOCX), plain text (TXT), Rich Text Format (RTF), Word 2003 XML, and Open Document Format (.odt) files. (Font substitution and other formatting changes sometimes occur on import, depending on the content of the document.) You'll need to convert your HTML file to one of the supported file types before importing to Buzzword.
Kind Regards,
Michelle

Is it possible to import html files and export them as scorm?

Hi,
is it possible to import html files (like a website) and export them as a SCORM compatible ZIP file?
Thanks!

You can embed html pages in a Captivate slide and they are included in the SCORM zip file when you publish, is this what you mean?

Import InDesign files into RoboHelp HTML

Hello,
My company is moving toward online help. We currently use InDesign to author our manuals and then export them to pdf for publication. I've been on the phone with Adobe trying to see if there's a way to easily import InDesign into RoboHelp. We're on an older version of RoboHelp, so I'm told this is possible, but I can't get any help until we buy RoboHelp9. I know that we can import our pdfs into RoboHelp--I'm just wondering if there's a way to import InDesign files directly into RoboHelp. Has anyone tried to do this? Anyone have any suggestions? It seems these two programs should play nice together, doesn't it?
Louley

Hi there
To my knowledge it is not possible to accomplish. I've been using RoboHelp since 1992 and I've never seen it done.
The only way I can fathom it working would be if InDesign could save as an HTML page. Then import the HTML. Or possibly produce a PDF from InDesign, then import that. But even importing the PDF may not give you the results you want.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
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RoboHelp eBooks

Topic title overwritten with file name when importing html-file

I have a problem in RH8. When I import a html-file that has a topic title that is different to the file name, RH somehow overwrites the topic title with the file name. The html-files that I need to import into my help project DO have a topic title (with the html tag 'Title') so this is not caused by an empty og non-existing title tag.
I have searched the forum and found that this was also an issue in RoboHelp 6 and by then fixed in a service pack. I have long ago installed the two service packs to RH8, but I can see in the 'read me' for the service packs, that this has not been dealed with.
I also have RH 7 installed on my pc, and the problem does not occur in a RH 7 help project.
Best Regards

Yes, I am sure I am not mixing up Topic Title and Topic Heading.
The files are generated in a Access database created by our own developers. We have used this database for generating html-files for our RH-projects for years without any problems.
Below I have copied the HTML code from one of theese files (with the file name '10001.htm') before importing it into RH8:
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
<html>
<head>
<title>
Agreement
</title>
<LINK rel='StyleSheet' href='default.css'>
</head>
<body>
<h1>
Agreement
</h1><p>
An agreement is a written obligation between a project and a contracting party regarding the
participation in the project, delivery to the project, or transfer of the project's products
and services. Please see Vejledning: Aftaler og aftaleparter.
</p>
</body>
</html>
And after importing it to RH8:
<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="generator" content="Adobe RoboHelp 8" />
<title>10001</title>
<link rel="StyleSheet" href="default.css" type="text/css" />
</head>
<body>
<h1>Agreement</h1>
<p>An agreement is a written obligation between a project and a contracting
party regarding the participation in the project, delivery to the project,
or transfer of the project's products and services. Please see Vejledning:
Aftaler og aftaleparter.</p>
</body>
</html>

Some questions about importing HTML files

Hi, folks
Let's suppose we want to import a pack of HTML files formatted in HTML5 wit's it's CSS into a double-oriented folio. A couple or three questions about that, please:
1. Is there a limit for a reasonable quantity of HTML files I can import into a folio? I mean.. 100 would be way too much, for instance?
2. These HTML files could be navigated and referenced from inside TOC-pages made in InDesign,right? (navto://..., I gues?)
2. Will it be possible, by means of HTML adaptative design techniques, to treat both orientations (vertical and horizontal) as different viewports or screen sizes so that the design adapts for instance the column width with its CSS?
3. That said, will the InDesign final app. respect that adaptative CSS rules?
I am asking this because we are looking for a way to inject big quantities of content with a very similar design into our application in a really fast and automatizable way and I have the suspicion* that importing HTML5 preformated CSS files could be the a very good and simple alternative to importing XML into InDesign templates as we start out content as tagged almost-html files.
Thanks a lot
Gustavo Sánchez (Posting from Madrid)

I assume you are asking about using HTML articles.
1. There is no limit beyond simply keeping things reasonable.
2. Yes. Just use navto://articlename
3. Yes. I've used min-width of 768 and max width of 1024 to control it.
4. InDesign does not enter into any of this with the exception of using the folio builder panel. Everything else is done in Dreamweaver or whatever program you decide to use for the article.
If you want to restrict the HTML articles to one orientation or the other, use the _h and _v suffixes.
Bob

Import CHM files in RoboHelp 9

Product mananger is saying the the CHM file has later information than the HTMs files. Not sure how that could be. Is there any possible way to import CHM File into an existing RoboHelp project file?

See Reverse Engineering on my site. It's quite simple and quicker than it might look at first glance.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Hyperlink issues when importing Frame files into RoboHelp 10.

When I import a Frame file into RoboHelp 10, the text preceding a hyperlink is also mangled with the hyperlink in the output.
For example,
The following online file supplements the information in this guide. Release notes are available on the Support site at
https://support.example.com.
How do you prevent the text that precedes the link from being munged together with the link?
Shuba

Have you placed the hypertext marker within a character tag?
If there's no character tag, then the para, and not the phrase, is your active hypertext area in FM and all electronic output.
For more info, see p511 of my book.
-Matt
Matt R. Sullivan
co-author Publishing Fundamentals: Unstructured FrameMaker 11

Best way to edit styles after importing html file?

Windows XP RoboHelp 8 (FrameMaker 9) Dreamweaver
I have been given a large html document of API Functions that I have imported into RH. Most of the information is in tables that don't have an id. I want to change the table formatting, but don't want to do it manually to each instance. I tried making a table style and applying it to the tables, but it didn't bring over all the formatting.
I do not know much html or css, but I'm wondering if that would be the only way to change the table formatting?
As far as I can tell, the tables are not identified with any type of tag in the html.
I messed around in DW with the css editor and created table properties, but don't know how to apply it to the existing tables in the html.
At a loss...
Missy

Borders and shading are controlled in the <table> tag (select the table in the RH Design view and click the HTML tab -- the entire table will be selected in the HTML tab. Scroll to the top of the highlighted text and the <table> tag is the first tag displayed in the selected content). You can do a global Find and Replace on the <table> tag to make them all consistent.
HTH

Why Internet Script Error is generating while importing .SWF file in Robohelp 5?

Hi!
I am using Robohelp version 5. I am trying a import a .SWF generated using Adobe Captivate into a file. I am getting the following error message. Can any one let me know what needs to be done?
Thanks in advance,
Latha

Hi,
I pasted the following code (This code was given in one of the discussions) in the true code to fix the error that is poping up while viewing the .chm file.
<p><object type ="application/x-shockwave-flash"id="object1" data ="../Menucheckmark.swf" style ="border:none; "width= "400" height ="300">
<param name = "movie" value ="../Menucheckmark.swf"/>
<param name = "quality" value ="high"/>
Loading multimedia control.... </object></p>
I changed the swf file name and pasted in the true code. After generating the file, the true code changes as shown below:
<p><object type="application/x-shockwave-flash"
   id="object1"
   data="../RTDC.swf"
   style= "border:none;"width: "851";
     height:"718";
<param name="movie" value="../RTDC.swf" />
<param name="quality" value="high" />
loading multimedia control.... </object></p>
But still I am getting the error message. Can anyone help me on this?
Thanks,
Latha

How to use iWeb to continue editing newly imported html files?

I've reinstalled my Mac installation without backing up the files for my site. Is there anyway I can download the files of the server and then make them editable in iWeb?

No. iWeb has no import facility, so if you don't have your domain.sites file then you will have to re-build your site from scratch.
Also, before posting, search the forum - a post on exactly the same topic as this has just been answered directly above.

Import Links from JavaDocs HTML Files

When I import HTML files from JavaDoc with internal links
into RoboHelp, they come in with broken links. Internal HTML links
have # signs in their bookmarks & Robo7 does not like them. How
can I get Robo to accept these internal embedded HTML links?

See
here
for a duplicate thread.

HTML File Import into InDesign - Reg.

Dear All
I want to import html files into Adobe indesign document...
But indesign does not support html files...Please give me ur Valuable suggestion.
(*) I can find one of the method is HTML->XML->InDesign
(*)Is it Possible to Load HTML File to InDesign?
(*)Is it possible to Import any otherway?
So Please anyone can give me the Solutions, and I am waiting for favourable answers...
Thanks & Regards
T.R.Harihara SudhaN

Dear Kvern and Sagpogov,
Many thanks for your suggestion.
Yah!. I have convert the HTML Document into XML document, using Find / Replace format.
Example :
<HTML> </HTML> is change to <?xml version="1.0"?><chapter>...</chapter>
likewise, all the tags are convert as per the HTML document into XML File.
Same as <img href="..."> also convert as <Figure ...> </Figure> Tag.
Table Tags
<Table...><TH><TR><TD>...</TD></TR></TH><TR><TD></TD></TR></Table>
as converted
<Table ...><thead><row><entry>... </entry></row></thead><tbody>...</tbody></Table>.
No Problem. Its working fine.
Thanks & Regards
T.R.Harihara SudhaN

Import html file freezes RoboHelp

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