Import link is not functional

Even though the import function is visible on the list in my file menue it is in lighter print and not accessible / functional therefore I have no way of importing bookmarks.
I've looked through various help searches and have not been able to find a solution to the problem.

Make sure that you not run Firefox in permanent [[Private Browsing]] mode.
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Uncheck: [ ] "Permanent Private Browsing mode"

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