Import mail..Panther to Tiger

The two computers are connected by ethernet/router.
I use file>import,on the Tiger Mac, then navigate to the library>Mail folder on the Panther Mac.
In that folder, I choose the account(pop) folder.
I am presented with "items to import".
INBOX.mbox etc.
It imports to a folder in the Tiger Mail window labeled Import.
But I only get a fraction of the 1600 messages in the inbox.
Is there a way to get these Panther mailboxes?
It is unbelievable that Apple didn't provide for this.
Thanks
Dual 2.3/G5 23" Display Mac OS X (10.4.8) 4.5 G RAM, MBP 15" 2 G RAM, Canon 400D

You’re welcome.
It did, infact import the messages into the Mail folder, showing
as icons but they didn't show in the app and were useless.
Still not sure what you mean. Are you saying that importing does create the *.emlx files in the corresponding ~/Library/Mail/Mailboxes/ folder, but that they don’t show up in Mail at all? Or do you mean something else?
I did see that thread from your link when I did a search.
I will look at it again
If you’ve undone the conversion in-place, that thread isn’t useful to solve your problem anymore other than for understanding what the issue is here.
I did rebuild the mailboxes before trying any of this.
This merely reduces the risk of the problem happening. The real problem is that the conversion from Mail 1.x to Mail 2.x mailboxes is broken.

Similar Messages

Correct method to import Mail folders from Tiger to Leopard?

Guys,
What is the correct method of exporting/importing mail folders/settings from Tiger to Leopard?
Thx

You're lucky--I can't even open Mail! The icon bounces in the Dock and then quits unexpectedly. (Ditto with iCal). Had horrible Keychain problems after installing Leopard (as an upgrade--I wasn't even given an "archive & install" option. My username and password were being rejected, and I couldn't even install the recommended Software Updates. Tech support guy (for whom I waited 30 min. and then spent an hour with) made things worse--the Unix code he had me type ended up invalidating my account. He then handed me off to a supervisor--for whom I had to wait another 45 min. After another hour, during which the supervisor had me create a new account and attempt to copy and paste the items (42,000) from my old User folder to the new one, he told me that when I was done (it took 2 more hrs) I should log out and log back in. I did and nothing happened--all my previous files and folders were still gone. But I could start Mail, although all it brought up was my mac.com account. So rather than reinitialize and reinstall Leopard, I restored my important files, folders and programs from the external drive to which I'd backed up my previous hard drive (OS 10.4.10)--including Mail and iCal. (I wanted to set up my RCN and Earthlink accounts too). But now I can't even access Mail AT ALL! What happened, and how can I just get a working version of Mail so that I can set it up from scratch? (I am now accessing my mail from an old iBook G4--and I don't want to travel with two computers).

Mail import from Panther to Tiger

I don't see my precise problem in the forums but here it is: I installed Tiger on my iBook and launched Mail, whereupon it asked me if I wanted to import my existing mail messages. I said yes, and it started the process (over 1GB of stuff).
Once the import was complete, the new application showed no messages, but all the mailboxes. It couldn't connect to my ISP either, so I quit. Meanwhile I had a warning that I was running out of space on my hard disk (so I gathered the messages were being copied). I then saw that the space on my hard disk was dangerously low.
I relaunched Mail to have another look and once again, it asked me if I wanted to import my existing mail messages, as though I had never been through the first procedure. I did a restart, but the available space is still low and of course I therefore cannot go through the process again.
I can't see that any mboxes are duplicated and after a search only one mbox is over 1GB in size. There is also only one Mail application.
I can't even insert a CD to copy off data to relieve space and put it back later. Can anyone help?
Thanks
Barry

Update: I did go through the Import process again, and it completed OK but once again all the mailboxes are there but none of the messages. I can hear the hard drive whirring etc which implies that it is assembling the messages somehow, but they don't show up.
I use a yahoo email address and the Unread messages on the web mail page turn into Read while Mail is running, so they are being forwarded and picked up.
Thanks again in advance
Barry

Empty mailboxes after importing from panther to tiger - can't solve

Dear all,
I have been happily using my ibook G3 300mhz for seven years now, running system nine first then jaguar then panther (currently 10.3.9).
I have nearly all my emails from 98 onwards, which I first imported from eudora to eudora (8600 to ibook) and then from eudora on ibook to mail on ibook. I have a pop account and a mac account with an alias (.mac and IMAP therefore). I probably have about 10.000 emails scattered in many folders and subfolders. Some of my mac mails are even saved in folders belonging to my pop account (thus located on my mac).
I've been waiting for the new macbook for a couple of months, had it for FOUR days now and seem unable to transfer my mail from my ibook to my macbook. I have tried both copying the whole mail folder and importing mailboxes from within mail.
With the first option when I open mail it says it needs to import my messages and is then stuck on message 659. May be a corrupt message but I have no way of knowing which one it is and delete it from the library. With the second options it imports all boxes alright, even displaying a numebr of messages whcih appears realistic, but I get the usual "You need to take this account online in order to download it" message. The only messages I can actually see are those in my inbox for my .mac account and those still on the server for my pop account. Any and all messages in any of the other mailboxes (even the .mac ones which are definitely on the server) seem to have disappeared.
I have even tried backing up from the ibook with mac backup and then restoring to the macbook (has worked for preferences, itunes playlist etc) the result is the same: boxes are there but appear empty.
I think I have read all threads concerning similar problems but don't seem to find a suitable solution. I was so looking forward to getting my new computer and being able to use mail 2 and now I've been stuck for days, with a huge waste of time. Why can't my intel core duo with tiger do what my little ibook with panther did so successfully and faithfully, albeit admittetly really slowly?
Needless to say I need to have all my messages exactly in the same mailboxes as I have them on my old comp, I certainly can't throw them into one huge box and sort them from there!
Any help will be greatly appreciated. I am even willing to spend a few bucks on any conversion program that can do the job (although after just purchasing the macbook I shouldn't have to spend anything more) just to avoid this incredible waste of time.
A faithful apple user who is getting kind of frustrated
Diana

Hello, Diana.
I think I have read all threads concerning similar problems
Have you read this in particular?
Help! "You need to take this account online in order to download it."
You won't find the solution to your problem there, but it should let you better understand it. In particular, if using Mail on the iBook under Mac OS X 10.3.9 is still an option, you may want to try to clean up your mailboxes there first, using the following article as a guidance:
Overstuffed mailbox is unexpectedly empty
Before start troubleshooting this, you should make a backup copy of the ~/Library/Mail folder, just in case.
Post back with your observations.

How to import old mails form Panther mail version to Tiger mail version

Hello!
I just updated my iBook G4 from Panther to Tiger and learned, that there is no easy way to import my old mails from Panther mail version to the new Tiger mail version.
Tiger runs on a different partition than the Panther system, so all the old "things" are still there because they were not overwritten with the update.
I read about the work around with the "emlx convert" program - but I couldn't find the emlx-files in my .../library/mail folder! *There don't seem to be any emlx-files on my system!*
Does anyone know what I could be doing wrong here?
Cheers & thanks for your help :-))
Message was edited by: andromedea
Message was edited by: andromedea

If your mail is still there, it has to be inside your individual mailboxes in ~/Library/Mail/[name of mailbox folder]; otherwise you could not see it or read it when you open Mail on 10.3. Each mailbox is named like this (example only): [email protected], and inside that folder are individual folders for your Inbox, Sent, Drafts, Deleted messages, etc., and inside those folders are your messages for each mailbox associated with that email account. Look inside those folders to find out if any messages are there; they should be.
On your 10.3 partition, Copy your ~/Library/Mail folder to the Desktop of your 10.4 partition so you're working from a copy in 10.4 when you try to export and import mail to 10.4 Mail. It's also easier to look inside your account folders instead of going back and forth between different OS X partitions.
As for downloading and installing Eudora to try exporting from Mail 10.3 and Importing into Mail 10.4, .hqx files are an older compression format used for files on the old Mac OS system, so you can download The Unarchiver to decompress the Eudora .hqx file.
Mulder

Another import Mail problem (Panther to Tiger)

OK, I have 15 email accounts in my Mail, that worked fine, albeit slowly, in Panther (10.3.9).
I just imported everything to a new macbook (10.4.8), and now some of the email accounts are not functioning properly. I get the misleading error message: The message from XXX <[email protected]> concerning “RE: YYY” has not been downloaded from the server. You need to take this account online in order to download it."
I have not taken the new macbook's mail account online.
I have read through dozens of posts here over the past few days, and am disappointed Apple hasn't fixed the import problem from over a year ago.
Anyway, I got both the "old" Panther Mail working, and new Macbook Tiger Mail not working, so willing to "experiement" if anyone wants me to. I have seen various theories on what works and what doesn't. Some of my mailboxes are large, so I suspect that's part of the problem. In addition they were previously imported from Jaguar, and probably from original OSX 10.1, so probably contain some of the vestigial files. I suspect I need to do the fixes/cleanup in 10.3.9, then re-import them...
I also don't rebuild mailboxes because once I did it I lost all my mail (or appeared to), but I was able to recover from backup. I suspect the mbox file was probably still there, so mail was recoverable, but that experience was not one that instilled confidence in me. I'm willing do rebuild this time...
Some info on the 15 accounts I tried to transfer:
1. dan@dc OK, 5271 messages, 152 MB
2. info@pics OK, 54 messages, 315 kB
3. trav IMAP, empty, (probably due to not going online after xfer)
4. web@al OK 3 messages, 2.9 kB
5. web@kais OK, 147 messages, 802 kB
6. class * BAD * 238 messages, 854 kB (160 msg xferred)
7. web@khs OK, 1248 messages, 27.8 MB
8. dan@aa * BAD * 10419 messages, 607 MB (638 msg xferred,)
9. cabin OK, 10245 messages, 39.6 MB
10. news OK, 2712 messages, 4.2 MB
11. web@aa OK, 97 messages, 1011 kB
12. dan1 OK, 2945 messages, 11.7 MB
13. info@dc * BAD * 2023 messages, 50.6 MB (22 msg xferred)
14. dc@dc OK, 895 messages, 14.4 MB
15. info@aa OK, 2484 messages, 39.7 MB
The accounts I use most often are 1, 8, 13, 14, 15.
Frankly, I'm surprised account 6 went bad, due to small size, and last saved received email over a year old. No recent mail received.
All SENT Mailboxes appear to be fine.
I have several archive mailboxes, and they all seem fine, too.
I will do (in Tiger) the standard POP procedure posted multiple times by David Gimeno, unless someone thinks I should be doing the cleanup in Panther first...then re-import, or wants me to be a Guinea Pig and run some "tests"
Another minor thing: Mail in Panther shows how large the file is and the number of messages (below toolbar), while Tiger only shows number of messages (and unread). Any easy way to enable showing how large the mailbox is? I think it should be displayed, especially if Mail chokes on large files.
Also, is there a better, easier to use, less clunky Mail alternative that can handle multiple accounts? Entourage? Eudora? T-bird?
Aloha,
Dan

The real issue here is that the conversion from Mail 1.x to Mail 2.x is broken and it may fail miserably even for mailboxes that Mail 1.x could handle without a hitch. Hence, trying to “fix” any problems you might have in Mail 1.x by upgrading to Mac OS X 10.4 is guaranteed to fail and can only make things worse.
At this point, whether you go back to Mac OS X 10.3 and tidy up your mailboxes there (if that’s still an option), or want to try to fix the problem in place using the procedure I’ll post below again for reference, is up to you. Do what you find easier or more convenient. Whatever you do, be sure you keep a backup of the original ~/Library/Mail folder, so that you can try something else if things don’t work as expected.
And yes, in their infinite wisdom, the powers that be at Apple also decided to remove the status bar from Mail 2.x, and there is currently no way to know the size of a locally stored mailbox in Mail 2.x other than by switching to the Finder and checking the size of the Messages folder within the corresponding *.mbox folder in ~/Library/Mail/.
Before proceeding any further, however, you should verify/repair the disk (not just permissions), as described in the following article, in case there is something amiss in the filesystem that also has a bearing on the problems you’ve experienced:
The Repair functions of Disk Utility: what's it all about?
For a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
1. Quit Mail if it’s running.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Take a look at the following article to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Upgraded from Panther to Tiger. Mail import stalls.

I just upgraded from 10.3.9 to 10.4.9 and in the process, Mail.app was updated (as expected). When I launch Mail.app, it starts importing my fifty-seven thousand old emails. It stops on message 3991 and never continues. I sits there forever, perpetually increasing the estimated time to completion. I haven't been able to check my mail since upgrading over the Memorial Day weekend.
I'd like to follow Ernie Stamper's instructions at http://discussions.apple.com/message.jspa?messageID=2529207#2529207 but I do have several .imapmbox directories and the instructions for converting those were never posted.
I have a tar archive of my old Mail directory and my old Preferences directory, so no data has been lost yet.
I have several mail accounts, some of which no longer exist on any server, but I still have the messages stored locally. I have messages in all of my inboxes, but I do try to trim them down from time to time by moving them to dated "On My Mac" subfolders. I've got a lot of messages in my trash that can be lost if necessary. The same goes for my old Junk mail.
I have never had any mail plugins installed, so the instructions in the kb article "Mac OS X 10.4: Mail unexpectedly quits, stops responding, or won't import previous mailboxes" were useless to me.
I'm very comfortable at the command line, so if anyone has any suggestions that require some shell hackery, don't hesitate to post them.
15" AlBook Mac OS X (10.4.9)

The conversion from Mail 1.x to Mail 2.x is broken. Here’s an example of the most common variant of this problem and how to proceed in those cases:
Just upgraded, Most of my old Inbox is gone!
Your problem, however, is different in that you don’t even get an incomplete conversion. If Mail stalls during the conversion process, you may try to identify the mailboxes that Mail is choking on, quit Mail, move those mailboxes out of ~/Library/Mail/ (e.g. to the Destkop), and trash any Envelope Index-named files you may see in ~/Library/Mail/, so that Mail re-creates the index and tries to import the remaining mailboxes again, then manually import the problematic mailboxes as Other.
Alternatively, you may want to set up Mail from scratch and manually import your mail back afterwards. This would allow you to use Mail normally while solving the problem of importing the old mail as you see fit:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/. Move (not copy) the entire Mail folder out of there, to the Desktop.
3. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop.
4. Open Mail and set it up again from scratch. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and check that everything works fine.
5. You’ll have to re-configure all your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
6. Do File > Import Mailboxes and follow the instructions to import your mail from the old Mail folder that’s now on the Desktop. Import the Mailboxes folder first, then each of the POP-username@mailserver account folders, if any.
There are two ways to import Mail 1.x mailboxes into Mail 2.x. The obvious one is importing them as Mail for Mac OS X. But Mail 1.x stored mail in standard mbox format plus some additional support files, and this allows Mail 1.x mailboxes to also be imported as Other, i.e. as generic mailboxes in standard mbox format.
Importing as Mail for Mac OS X produces the best results when it works, because it takes into consideration all the files in the mailboxes, not just the mbox files where the messages are stored, and hence, allows information such as status flags to be preserved. Importing as Other, on the other hand, may work in cases where importing as Mail for Mac OS X doesn’t, because it looks at the mbox files only, ignoring the support files which is what Mail 2.x usually chokes on, but precisely because of that, information such as status flags is lost and previously deleted messages may reappear.
Hence, you may try importing as much as you can as Mail for Mac OS X, then import the problematic mailboxes as Other.
Note that what Mail asks for when importing depends on the format chosen. Mail always asks for the folder that contains the “things” to be imported. If Mail for Mac OS X is chosen as the data format, the “things” to be imported are the *.mbox folders, so you must choose the folder that contains them, not the *.mbox folders themselves. On the other hand, if Other is chosen as the data format, the “things” to be imported are the mbox files, so you must choose the *.mbox folders that contain them in that case.
Note also that some of the mailboxes now on the Desktop may have already been partially converted to the new *.emlx format during the previous (failed) attempt to convert them in place. If you tell Mail 2.x to import as Mail for Mac OS X a mailbox that already has a Messages folder, Mail will simply ignore the Mail 1.x files present there. If the mailbox was successfully converted to the new format, that’s fine, but if the conversion was incomplete, that’s not what you want.
As a result of doing all the above, some messages may be duplicated. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

G5 killed by mail when upgrading from Panther to Tiger...HELP!

Hello,
I just upgraded one of our G5s from Panther to Tiger. When I opened mail, it began "importing" all the messages (I assume because of the update to mail.app). Now, the user who's computer I upgraded contained 9GB of mail (!!!) but the G5 had more than enough space for this. When the "importing" completes, mail.app is open and all folders/subfolders, etc. are there, but the program doesn't contain any of the messages from the import. Every folder/subfolder is empty, the inbox is empty, etc. AND, to top it off, the HD of the G5 now has zero free space (while, when before the import, it had at least 40GB of free space). Does anyone know a fix for this? Has this happened before?
Regards,
Kristin.

OPEN LETTER TO THE MAIL 2.0 CODING TEAM. RSVP.
with thanks to DAVID GIMENO GOST, for answering so many people's posts about all the mail 2.0 bugs.
hi guys,
i love all things apple, and i have done for twenty years.
but with respect, your build of mail 2.0 really could be a lot better.
moving my mail from 1.0 on an ibook g3 running os X 10.3.9, over to mail 2.0 on an intel macbook 1.83 running os X 10.4.7 has been a nightmare.
the discussion boards of many mac sites feature countless cases of people making the move from 1.0 to 2.0, with all their e-mails disappearing.
having spent two weeks reading the knowledge forums, and learning about emailchemy, plus all the complications which, even with that third party program, still exist in moving one's mail over from version 1.0 over to 2.0, are both massive and horrendous.
and that's for me, who has twenty years of finding my way around mac bugs.
but this one is the most difficult i've ever seen, as well as being one of the most widespread problems in a FULL VERSION RELEASE of an apple program, which apple has done nothing to resolve during the six months in which this problem has been widespread in the mac community worldwide.
so thank god for DAVID GIMENO GOST !
i'm amazed that apple still hasn't come up with a patch for moving mail from 1.0 to 2.0.
even now, while i've finally got all my mail back today, 95% is showing as unread, due to the last obstacles in the process, which i can no longer face solving.
i've also lost hundreds of red mail flags during the transfer :o(.
PLEASE PLEASE PLEASE, guys:
we shouldn't need to be buying third party software to move our e-mails from apple mail 1.0 up to apple mail 2.0, and even then be faced by massive hurdles to overcome, which take weeks for someone who at least has SOME idea of what he's doing.
i pity all the people who read the numerous forum posts about how difficult it is to transfer their mail from 1.0 to 2.0, and simply give up on the spot, and have to start their e-mail history TODAY, unable to access their previous e-mail again - potentially now for ever.
because the ironic joke is that we can't even have an access copy of mail 1.0 on our macs to read our old e-mails, unless we hack that program out of the 10.3 cd installation set, which the gurus on your own web site recommend us NOT to do !
so what are we supposed to do, to access our old e-mail, which we can't open, even though YES, it is in our mail folder, and YES, we did full rebuilds of every mail folder, and YES, we trashed our mail preferences first.
e-mail is now at the very center of the average mac user's digital life.
a user's most important program should not require countless hours scrolling through the astonishing number of problems within mail 2.0, which the apple.com discussion boards evidence, with new problems being added every day.
please sort this out, and build a patch, for the sanity of the many people who love apple, but who are unable to access any of their old e-mails.
because i wouldn't wish the last fortnight on anyone else.
RSVP, APPLE.
with best wishes to everyone on the infinity loop,
michael thorne
london, england
[email protected]
ps: if you're a mac user who has been affected by the mail 2.0 disappearing bug, please post a reply to this message, and send me an e-mail to: [email protected], so that we can draw apple's increasing attention to it. thanks.
MacBook1. 1.83 GHz. 512 MB. Mac OS X (10.4.7)

Can't import my mailboxes from Tiger Mail into Leopard

Hi everyone,
I bought a new MBP and I'm now in the process of carefully importing my mailboxes from Tiger mail, on my Tiger backup HD, to the new mail program. I have about 20000 messages saved since 1999, sorted by project etc. Each time I select a batch of mailboxes to import, I get a failure message when it's almost done, saying that some messages couldn't be imported. This is very frustrating: my e-mail archive is possible the most important collection of files on the computer. I would hate for it to become messed up/corrupted.
Thanks for any suggestions!
Alex

Try copying the directory ~/Library/Mail/ (the library folder in your home directory) from your old computer to the same location on your Leopard install. I believe the versions of Mail in Tiger and Leopard use the same directory structure, so this should work.

Upgraded Panther to Tiger: now Mail won't download email from Sympatico

Hi there,
If someone wouldn't mind advising... I just ugraded my wife's powerbook from Panther to Tiger (10.4.9)... and even though her email settings are still the same (incoming server, outgoing server, etc.), Mail won't collect her email from the Sympatico site.
Do I have to get rid of her Mail prefs and re-boot? Or something? (if it's the former, which prefs exactly, and where are they?).
thanks,
Malcolm

You can always delete your account from Mail and re-create it... There are 2 kinds of account settings for a Sympatico account:
The "old ones" that have the same settings since Sympatico started 10 years ago:
Username: b1**##
Password: access password
Incoming mail (POP3): pop6.sympatico.ca
Outgoing mail (SMTP): smtp1.sympatico.ca
Port server 25 for Outgoing (SMTP)
Port server 110 for Incoming (POP3)
The other Sympatico e-mail is the enhance one with MSN. The settings are differents and the authentification is different. Any new Sympatico accounts since June 2004 are on that new plaform:
Username: [email protected]
Password: e-mail password
Incoming mail (POP3): pophm.sympatico.ca
Outgoing mail (SMTP): smtphm.sympatico.ca
Verify that your server is set to requires anthentiation with agin your Sympatico e-mail and Sympatico password;
Both servers, Outgoing and Incoming, require a secure connection (SSL)
If you are not sure witch is what try to login online at: http://www.sympaticomail.sympatico.ca it will tell you if can upgrade to new enhance e-mail or if you sign in like a Hotmail account if you are already enhance.
I hope this help....
Cheers

No messages when importing mail in Entourage X (10.1.0)

Hi,
I'm importing mail from Entourage 2003 to Entourage X. I select the identity and importing starts. Contacts and folders are imported correctly. But the folders are empty ?!
I do not get any error message but for some reason, he skips the mail messages.
I tried it over the wireless network. I connected the 2 mac through firewire... no difference.
Who can help me ?
Thanks,

Do you mean you are trying to import mail from the Entourage version included with Office 2004?
If so, trying to import the mbox format used by Tiger Mail to an earlier Mail.app version under Jaguar or Panther does not work directly without a workaround.
I'm not sure if the same applies to the database format used by Entourage 2004 vs the database format used by Entourage X but it might especially since most want to import the other direction - from X to 2004.
Since this is the Mail & Address Book - Tiger discussions for Apple's Tiger Mail and Address Book applications, you may have better luck getting an answer to your question here.
http://www.microsoft.com/mac/support.aspx

Lost emails going from Panther to Tiger

I just went from Panther to Tiger (after doing an archive and install back to Panther from Tiger a month ago, long story and now a month's worth of my inbox mail is missing. Everything from before Nov 13 imported automatically, and everything from the last couple of days is there, (still on the server I assume) but nothing from Nov 13 to Dec 8. I've looked in the users/me/library/mail folder, but can't find the messages there. If anyone knows where I can find them and import them into Tiger mail, I'd be most grateful!
Thanks,
prokeds
G5 Dual 2.0 GHz Mac OS X (10.4)

I just went from Panther to Tiger (after doing an archive and install back to Panther from Tiger a month ago, long story and now a month's worth of my inbox mail is missing. Everything from before Nov 13 imported automatically, and everything from the last couple of days is there, (still on the server I assume) but nothing from Nov 13 to Dec 8. I've looked in the users/me/library/mail folder, but can't find the messages there. If anyone knows where I can find them and import them into Tiger mail, I'd be most grateful!
Thanks,
prokeds
G5 Dual 2.0 GHz Mac OS X (10.4)

Moving AddressBook folder from Panther to Tiger?

I did an erase install of Tiger to my powerbook g4, but kept a backup of the Panther files on CD. (I had to select erase and reformat, as my daughter dropped the laptop, corrupting some of the files on the hardrive.)
I would like to copy the old Address Book in Panther (i.e. Home > Library > Application Support > AddressBook) to Tiger, but it appears that the files are not compatible between the two OS X releases? When I tried this, the application hung. Unfortunately I did not move my addresses to a vCard or do a backup, so all I have is the old data files. Any advice on how to move this data from Panther to Tiger? The only thing I can think of at this point is to find someone with Panther, and hopefully they will let me use their machine to get a proper backup of my address book from the Panther version of Mail.
By the way, although most files were not corrupted when the laptop was dropped, some were, so maybe I am dealing with a currupted AddressBook folder.
Note: I am dual posting under both 10.3 and 10.4 forums...
Thanks in advance, John

Place the /Applications Support/AddressBook/ folder in the new /Home/Library/Applications Support/ folder replacing the default one created by Tiger. Now launch the Tiger Address Book application. It should prompt you about importing the old data.

Question about updating from panther to tiger

I'm getting ready to update my system from panther to tiger. I'm going to use archive and install to do it. My question is will have to reload logic pro 7.1.1 after I do this?
Thanks,
Chuck Floyd

prokeds, if you want your mail as it was do this:
On your backup navigate to your ~(yourhome)/library/mail (copy the whole folder) and replace the corresponding folder on your new system. (First drag your existing Mail folder to the desktop until you're sure you don't need it.)
Do the same with ~(yourhome)/library/preferences/com.apple.mail.plist * This is a very important file which contains all email account settings and general mail preferences.
When you relaunch Mail decline any prompts to "import".
EDIT: I didn't even realize these were the instructions I already gave to the OP. They should work for you, post back if they don't or if your issue is different.
-mj
[email protected]

Can't read old mail after new Tiger install

I recently installed Tiger (and archived my old system) as an upgrade from 10.3.9. Since then, I can't read old messages in Mail. The original messages are deleted from my isp server once the messages are downloaded by Mail. When I open any message in Mail received before I insttalled Tiger I see, where one would normally see the body of the message, the following:
"The message from [email protected] concerning “Your receipt from Apple Store, xxxxx” has not been downloaded from the server. You need to take this account online in order to download it."
When I attempt to reply to one of these messages, I can't type anything into the body of the message.
I am online when this happens. I see no "icons" (ie an lightening bolt) next to my inbox; everything appears to be normal. I, also, have approximately 20 gb of free space on my hard drive.
Any suggestions as to how I might retrieve or open old messages? Thanks.

The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
1. Quit Mail if it’s running.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Take a look at the following article (also referenced in the thread I mentioned at the beginning of this post) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Problems importing Mails from OSX 10.3.9

Hi there,
today I updated to Mac OSX 10.4 from 10.3
When starting Mail under 10.4 for the first time it imported the mails from the previous Mail-Version (10.3).
Unfortunately nearly all the mails that where in the Inbox of the old Mail Version are gone and the few Mails which were imported can not be displayed. And I only a text is displayed that says that I should connect this account to the internet. But this account is already connected!
Is the inbox from the older Version of Mail somwhere stored on the harddisk, so that I can try to import the inbox again? Or is the inbox overwritten with that of the new Version of Mail?
Any hints?
Best regards,
Frank
PowerMac G5 Dual Mac OS X (10.4.9)

Hi Frank.
The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
1. Quit Mail if it’s running.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Take a look at the following article (also referenced in the thread I mentioned at the beginning of this post) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Import mail..Panther to Tiger

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