Import manager getting closed while importing

when i am trying to import the excel sheet thru import manager,the import manager is getting closed in the step while it is getting "prepared for importing the records."
Can someone tell me why it is so.

Hi Shifali
some check points to be followed:
1. After connecting to the excel file see in the source preview for blank rows and columns. If existing delete all such empty rows and connect to the file again.
2. If data is in multiple sheets are you using for field for joining the sheets? please ensure that there is atleast 1 field used for joining the sheets.
3. How big is the excel file? Try to import the records in chunks that is split the excel file to contain only say 10k records and connect to smaller files and see if import manager is working fine.
best regards
Ravi

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Hi,
Thanks for providing the online help URL, i have already completed the steps mentioned in URL
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