Import photos Preview Blank

When importing directly from camera into Light room, after ticking 'Preview' only a blank grey image with file number is displayed and no image

Eileen,
Assuming that your camera is supported by LR (see the list of supported cameras on the LR website), the probability is that your camera does not use embeded j-peg images which is what LR looks for and decodes when using the Import Preview function. To test for this, import an image that you already have on your hard drive with the preview box checked. You should see a preview image in the preview mode.
Dave

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