Import photos to Photoshop Elements 9 from Canon EOS 500D

Lately I'm having problem with importing photos from Canon EOS 500D. Elements recognise the camera and return numbers of photos and so on correctly but when I hit 'Get media' nothing happens. The dialogframe stalls and I have to kill it via Windows Activity center. If I copy the files from camera into a file on the computer and the import from there it works ok and the same if I put the memorystick into a cardreader. i have also a Canon PowerShot G9 and there is no problem importing from that camera.
Where is the problem, in my Canon EOS 500D or in Photoshop Elements 9?
Ver of Photoshop Elements 9: 9.0.3.
Firmwareversion of Canon EOS 500D: 1.1.0.
Windows version : Windows 7 Home Premium, 64-bit version, servicepack 1.
Regards
Ingvar

If you open the Organizer and press Ctrl+G that will launch the photo downloader.
Is your 500D recognized as a device when connected to the computer?

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Hello,
I'm using Photoshop Elements 12 trial version. I would buy it but i got one problem with the automatic import function in Photoshop Elements.
On the first start of Photoshop Elements, it asked me if I want to import all my photos from iPhoto. So I did import all photos.
In iPhoto my photos have been organizes like this:
> April (folder)
> Mai (folder)
     - Wohnung (event)
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> Juni (folder)
> Juli (folder)
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> 20110908-192733 (folder)
> ... (and so on)
Is this really the way Photoshop Elements imports all my photos? Do I really have to organize all my thousands of photos again?

I wanted to use Photoshop Elements Organizer and Editor only and not continue to use iPhoto because it’s very slow.
Do you think it would be easier if I just continue to use iPhoto as the Organizer and use Photoshop Elements Editor as the editor?
Seems there is no way to import iPhoto albums and events to Photoshop Elements Organizer.
Am 05.01.2014 um 16:33 schrieb Barbara B. <[email protected]>:
Re: Import photos iPhoto -> Photoshop Elements
created by Barbara B. in Photoshop Elements - View the full discussion
First of all, are you certain you want to ditch iphoto permanently? It's not necessary to do that unless you wish. So are you sure that you no longer want iphoto at all?
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Import photos to Photoshop Elements 9 from Canon EOS 500D

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